RoadVitals

2003 Mitsubishi Lancer Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
76
Latest Oct 6, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
38%
of 199 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2003 Mitsubishi Lancer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 76 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

The 25 most recent of 76, in the owner's own words

Visibility
Filed Oct 6, 2018

THE TEMPERATURE CONTROL KNOB BROKE OFF. VEHICLE WAS STATIONARY. THE ARM INSIDE CAN BE TURNED WITH A NEEDLE NOSE PLIERS, BUT ONLY TOWARDS THE COLD/AC SIDE. IT STOPS WHEN TURNED TOWARDS THE HEAT SIDE AND WILL NOT GO- FEELS AS THOUGH IT COULD BREAK IF IT WAS FORCED. THIS IS EXTREMELY CONCERNING AS IT IS ABOUT TO BE WINTER IN MINNESOTA AND WITH NO HEAT, THERE IS NO DEFROSTER FOR WINDSHIELD OR REAR WINDOW. I AM VERY WORRIED. UPON FURTHER INVESTIGATION ONLINE WITH OTHER OWNERS OF THE 2003 LANCER, I FOUND OUT THERE ARE MANY OTHER PEOPLE WITH THE SAME ISSUE AND I AM LEAD TO BELIEVE IT IS A PROBLEM WITH MITSUBISHI'S DESIGN THAT SHOULD HAVE BEEN RECALLED. IF I DO NOT HAVE A DEFROSTER I AM IN DANGER AND I AM VERY WORRIED. IT IS ALSO A SAFETY ISSUE IN THIS STATE TO NOT HAVE HEAT. TEMPERATURES DROP BELOW -10F DEGREES EVERY YEAR AND OFTEN AS LOW AS -30F. I AM CALLING ON THE GOOD PEOPLE OF THE NHTSA FOR HELP. WINTER IS COMING AND I NEED MY DEFROSTER. PLEASE HELP ME.

NHTSA ID
11138804
Incident
Sep 18, 2018
Mileage
83,000 mi
Driver assistanceVisibility
Filed Jan 27, 2016

THE TEMPERATURE KNOB BROKE EASILY BECAUSE IT WAS HARD TO TURN MAKING THE DEFROSTER IMPOSSIBLE TO USE WHICH IS A SAFETY HAZARD. FURTHERMORE THE CRUISE CONTROL WAS ALWAYS FAULTY TO BEGIN WITH BUT NOW IT ISN'T EVEN USABLE. AUTOMATIC TRANSMISSION ALSO LOVES TO LURCH INTO 3RD GEAR WHILE SLOWING DOWN AT THE SAME TIME AND THEN JUMPING BACK INTO THE SPEED I WAS PREVIOUSLY GOING. THIS ISSUE USUALLY HAPPENS AT SPEEDS LOWER THAN 50 MPH.

NHTSA ID
10822669
Incident
Jan 11, 2016
Mileage
20 mi
Visibility
Filed Aug 11, 2013

THE CLIMATE CONTROL KNOB WAS HARD TO TURN AND FINAL BROKE SO I CAN'T USE MY CAR IN THE WINTER BECAUSE I CAN'T TURN IT TO HEAT AND I HAVE 2 YOUNG CHILDREN. THERE SHOULD BE A RECALL THIS HAS APPENDED TO THOUSANDS AND ITS A SAFETY HAZARD IN MULTIPLY WAYS. *TR

NHTSA ID
10534780
Incident
Dec 3, 2012
ElectricalVisibility
Filed May 12, 2013

THE TEMPERATURE CONTROL KNOB WAS VERY HARD TO TURN ON THE AC/HEATER MODULE AND EVENTUALLY BROKE OFF. A FAILURE OF THE TEMPERATURE SELECTION COULD RESULT IN INABILITY TO DEFROST THE WINDSHIELD PROPERLY, RESULTING IN UNSAFE DRIVING ENVIRONMENT. *TR

NHTSA ID
10511594
Incident
May 12, 2013
Mileage
180,000 mi
ElectricalVisibility
Filed Mar 1, 2013

THE HOT/COLD SWITCH BROKE OFF. SINCE I BOUGHT THIS CAR IT HAS BEEN DIFFICULT TO TURN THE SWITCH FOR TEMPERATURE CONTROL. BOTH KNOBS ARE DAMAGED AND NOW IM NOT ABLE TO CONTROL THE DIRECTION OF THE AIR NEITHER THE TEMPERATURE. THIS HAS TO BE A MANUFACTURE DEFECT SINCE. DURING MY RESEARCH ONLINE I'VE FOUND MANY SIMILAR PROBLEMS LIKE THIS ONE. MITSUBISHI SHOULD MAKE A RECALL AND FIX IT . *TR

NHTSA ID
10500998
Incident
Mar 1, 2005
Mileage
60,000 mi
Visibility
Filed Dec 11, 2012

THE HEAT/AC KNOB ON MY 2003 MITSUBISHI HAS BEEN EXTREMELY DIFFICULT TO TURN. THIS IS ESPECIALLY HAZARDOUS WHEN TRYING TO DEFROST THE WINDSHIELD. IT NOW DOES NOT TURN ANY MORE AND I DO NOT WANT TO FORCE IT BECAUSE I AM AFRAID IT WILL BREAK. BECAUSE OF THIS I HAVE NO HEAT IN MY CAR AND MY WINDOWS FOG UP MAKING IT VERY HARD TO SEE OUT OF THE WINDOWS. I HAVE CONTACTED MY LOCAL MITSUBISHI DEALER AND THEY SAID THAT THIS IS NOT A RECALL AND WOULD COST ABOUT $1400 - $1500 TO FIX. THERE ARE MANY PEOPLE WHO ARE REPORTING THE SAME PROBLEM WITH THE SAME CAR. I BELIEVE THIS IS A DESIGN FLAW AND SHOULD BE MADE A RECALL AND REPAIRED FOR FREE. *TR

NHTSA ID
10487995
Incident
Nov 1, 2012
Visibility
Filed Dec 2, 2012

HEAT/AC KNOB HAS ALWAYS BEEN DIFFICULT TO TURN. IT IS NOW STUCK ON A/C. I AM LOCATED IN AN AREA THAT ACQUIRES FREEZING TEMPERATURES, AND EVIDENTLY, WILL NEED TO BE ABLE TO DEFROST THE WINDSHIELD. UPON RESEARCHING THIS ISSUE, I HAVE COME ACROSS THOUSANDS OF MITSUBISHI OWNERS WITH THE SAME PROBLEM. SINCE MOST OF THE U. S. EXPERIENCES FREEZING TEMPERATURES THIS SHOULD, WITHOUT A DOUBT, BE A RECALL BECAUSE IT IS AFFECTING SO MANY DRIVER'S VISIBILITIES. THE OTHER SAFETY ASPECT TO BE CONSIDERED PERTAINS YOUNG CHILDREN, THE ELDERLY, AND THE ILL. CAR WINDOWS OPEN OR NOT, HOW IS IT SAFE TO HAVE THE YOUNG, ELDERLY, OR ILL IN A CAR OVER 100 DEGREES OR UNDER 32 DEGREES? THIS IS SIMPLY UNACCEPTABLE, IRRESPONSIBLE, AND UNSAFE. PLEASE ADVISE A RECALL. *TR

NHTSA ID
10486762
Incident
Jun 10, 2009
Mileage
75,000 mi
Visibility
Filed Dec 1, 2012

THE HEAT/AC KNOB ON MY 2003 MITSUBISHI HAS BEEN EXTREMELY DIFFICULT TO TURN. THIS IS ESPECIALLY HAZARDOUS WHEN TRYING TO DEFROST THE WINDSHIELD, UNTIL IT FINALLY BROKE COMPLETELY OFF. NOW I HAVE NO HEAT IN MY VEHICLE AND IT VISUALLY IMPAIRS MY DRIVING WHEN IT IS COLD AND FROSTS UP. I TRIED TO SEARCH FOR PARTS( COMPLETE SWITCH OR SWITCH KNOB SHAFT) THEY'RE NOT AVAILABLE BUT WHOLE UNIT ABOUT $300 + LABOR. ARE THEY(MITSUBISHI) GOING TO ISSUE A RECALL? THE MORE I RESEARCH, THE MORE I FIND THAT THIS IS A PROBLEM FOR HUNDREDS OF OTHER MITSUBISHI LANCER OWNERS WITH THIS SAME SITUATION ON THEIR HANDS. THE MORE I RESEARCH, THE MORE I FIND THAT THIS IS A PROBLEM FOR OTHERS. *TR

NHTSA ID
10486658
Incident
Oct 26, 2012
Visibility
Filed Sep 17, 2012

I HAVE HAD MY 2003 LANCER FOR ABOUT 4 YEARS AND THE AC/HEATER KNOB HAS ALWAYS BEEN DIFFICULT TO TURN. RECENTLY THE KNOB "BROKE" AND IT IS NOW STUCK ON AC AND I NOW HAVE NO HEAT THEREFORE IT MEANS I HAVE NO DEFROSTERS. THIS IS A VISIBILITY ISSUE AND THERE SHOULD BE A RECALL. ACCORDING TO ALL OF THE COMPLAINTS THIS IS A COMMON PROBLEM THAT NEEDS TO BE ADDRESSED AND TAKEN CARE OF. *TR

NHTSA ID
10475576
Incident
Sep 14, 2012
Mileage
77,000 mi
Visibility
Filed Aug 30, 2012

PURCHASED VEHICLE BRAND NEW JULY 2003. HEAT/AC KNOB HAS ALWAYS BEEN DIFFICULT TO TURN. IT IS NOW STUCK ON A/C. I AM LOCATED IN AN AREA THAT ACQUIRES FREEZING TEMPERATURES, AND EVIDENTLY, WILL NEED TO BE ABLE TO DEFROST THE WINDSHIELD. UPON RESEARCHING THIS ISSUE, I HAVE COME ACROSS THOUSANDS OF MITSUBISHI OWNERS WITH THE SAME PROBLEM. SINCE MOST OF THE U.S. EXPERIENCES FREEZING TEMPERATURES THIS SHOULD, WITHOUT A DOUBT, BE A RECALL BECAUSE IT IS AFFECTING SO MANY DRIVER'S VISIBILITIES. THE OTHER SAFETY ASPECT TO BE CONSIDERED PERTAINS TO: YOUNG CHILDREN, THE ELDERLY, AND THE ILL. CAR WINDOWS OPEN OR NOT, HOW IS IT SAFE TO HAVE THE YOUNG, ELDERLY, OR ILL IN A CAR OVER 100 DEGREES OR UNDER 32 DEGREES? THIS IS SIMPLY UNACCEPTABLE, IRRESPONSIBLE, AND UNSAFE. PLEASE ADVISE A RECALL. *TR

NHTSA ID
10473017
Incident
Apr 28, 2012
Mileage
120,000 mi
Visibility
Filed Feb 27, 2012

HEATER CONTROL KNOB CANNOT BE ADJUSTED, IT IS STUCK ON COLD. CENTER SHAFT IS BROKEN FOR THE KNOB. *TR

NHTSA ID
10449507
Incident
Dec 15, 2010
Mileage
120,000 mi
Visibility
Filed Feb 24, 2012

THE DEFROST/AIR CONDITIONER/HEAT CONTROL SWITCH HAS NOT WORKED PROPERLY FROM DAY ONE. IT IS A FIGHT FOR HOURS TO GET THE CONTROL TO TURN. WAS TOLD IN 2003 THAT THE PROBLEM WOULD WORK ITSELF OUT WITH USE IN DUE TIME, IT NEVER DID. NOW THE SWITCH IS STUCK BETWEEN THE HEAT AND THE AIR CONDITIONING MARK AND I CANNOT GET IT TO TURN TO EITHER. I CALLED THE DEALER, AND WAS TOLD IT WOULD COST AROUND $1,400.00 TO FIX THE MANUFACTURING DEFECT. A SERVICE BULLETIN WAS ISSUED IN 2005 CONCERNING THIS PROBLEM, BUT, THE DEALER WAS NOT OBLIGATED , ACCORDING TO THEM, TO CHECK EACH CAR IT COVERED FOR THE PROBLEM. I FEEL NHTSA SHOULD HAVE ISSUED A RECALL CONCERNING THIS DEFECT, BECAUSE IF ONE CANNOT USE THEIR DEFROSTER WHILE DRIVING WHEN NEEDED, THEN IT IS A SAFETY PROBLEM IF THEY CANNOT SEE THROUGH THE WINDSHIELD! *TR

NHTSA ID
10449247
Incident
Feb 23, 2012
Visibility
Filed Feb 19, 2012

HEATING CONTROL DOES NOT TURN. PART NUMBER MN185137HC IS BROKEN. I WAS TOLD BY MISTUBISHI DEALER IN SAN JOSE, CA THAT THE PART IS DEFECTIVE AND COMMONLY BREAKS IN LANCERS. HE SAID IT SHOULD BE RECALLED BUT MITSUBISHI HAS NOT DONE SO. ESTIMATED COST OF REPAIR WAS $300 FOR A NEW CONTROLLER ASSEMBLY PART, $80 TO FIX AIR VENTS SO THAT DUST DOES NOT SPEW, AND ANOTHER $600 IN LABOR COSTS FOR A TOTAL OF $980. *TR

NHTSA ID
10448452
Incident
Feb 18, 2012
Visibility
Filed Nov 18, 2011

A/C HEATER NOB BROKE OFF AFTER SWITCHING IT FROM COLD TO HEAT. *TR

NHTSA ID
10436402
Incident
Oct 12, 2010
ElectricalVisibility
Filed Aug 8, 2011

TEMPERATURE KNOB WAS ALWAYS DIFFICULT TO TURN, THEN IT BROKE COMPLETELY OFF. NOT A PROBLEM FOR THE SUMMER (IT'S STUCK ON COLD) BUT NEEDS TO BE FIXED FOR THE WINTER SO THAT THE CAR CAN DEFROST THE WINDSHIELD. TECHNICIAN SAID IT WOULD BE BETWEEN $1500-2000 TO REPAIR BECAUSE YOU HAVE TO REMOVE THE DASHBOARD AND REPLACE THE ENTIRE KNOB PANEL PLUS FIX THE REAL PROBLEM WHICH IS THE "AIR MIX DOOR LEVER". APPARENTLY THIS IS A COMMON PROBLEM FOR MISTUBISHI OWNERS AND THE COMPANY HAS NOT DONE A RECALL TO FIX IT; THEREFORE OWNERS ARE DROPPING $1000S OF DOLLARS TO GET THEIR CAR OPERATIONAL FOR SEASONAL TEMP CHANGES. ISN'T IT A SAFETY HAZARD IF YOUR DEFROSTER DOES NOT WORK??? *TR

NHTSA ID
10418080
Incident
Oct 10, 2010
Mileage
130,000 mi
Other / unspecifiedTransmissionVisibility
Filed May 17, 2011

I HAVE TWO ISSUES WHICH SEEM TO HAVE BOTH ALREADY BEEN REPORTED. 1. WHILE DRIVING THE TRANSMISSION WILL IDLE HIGH WHILE DRIVING, BUT THE VEHICLE IS NOT SPEEDING UP. THEN WITHOUT WARNING THE TRANSMISSION CATCHES, AND THE CAR LURCHES FORWARD. THIS IS A RANDOM ISSUE THAT HAPPENS DAILY WITH THE VEHICLE. SERVICING THE TRANSMISSION HAS NOT FIXED THE PROBLEM AND CONTINUES TO BE A PROBLEM TO THIS DAY. 2.THE HEATER/AC CONTROL KNOW BECAME VERY DIFFICULTY TO CHANGE BETWEEN HEATER AND A/C. THE SWITCH HAS FINALLY BROKE OFF, AND NOW I'M UNABLE TO SWITCH BETWEEN HEATER AND A/C. I HAVE DONE RESEARCH AND THIS ALSO SEEMS TO BE A PROBLEM THAT HAS NOT BEEN RESOLVED. I HAVE FOUND MOST OTHER AUTO OWNERS HAVE PAID FOR THE REPLACEMENT, BUT ONLY TO HAVE THE SAME PROBLEM OCCUR AGAIN. I HAVE DONE RESEARCH ON BOTH OF THESE ISSUES AND IS HAS BEEN REPORTED AS FAR BACK AS 2004, AND AT THIS POINT I DO SEE ANY RECALLS BY MITSUBISHI TO FIX EITHER OF THE PROBLEMS. *TR

NHTSA ID
10401304
Incident
Dec 30, 2003
Mileage
100 mi
Visibility
Filed May 13, 2011

AS WITH SO MANY OTHER LANCERS NOTED HERE, MY WIFE'S 2003 LANCER'S TEMP CONTROL KNOB HAS BROKEN. OVER A PERIOD OF A FEW YEARS THE KNOB CONTINUALLY GOT HARDER TO TURN AND RECENTLY JUST BROKE OFF. I ALSO GAVE HER A PAIR OF NEEDLE-NOSE PLIERS TO TURN THE PLASTIC NUB THAT IS LEFT, ALTHOUGH I DON'T KNOW HOW LONG THIS WILL WORK AS EACH TIME SHE DOES IT WEARS DOWN THE PLASTIC SOME. THIS IS OBVIOUSLY A WIDE-SPREAD PROBLEM AND NOT JUST A NUISANCE, AS MY WIFE NEEDS TO BE ABLE TO DEFROST HER WINDOWS AS NEEDED FOR VISIBILITY. SHAME ON MITSUBISHI FOR NOT ACKNOWLEDGING THE ISSUE, LET ALONE FOR NOT FIXING IT. *TR

NHTSA ID
10400804
Incident
Mar 15, 2011
Mileage
103,700 mi
Visibility
Filed Apr 13, 2011

THE HEATING/COOLING KNOB HAS BEEN HARD TO TURN SINCE I BOUGHT THE VEHICLE. IT WOULD HAVE TO BE FORCED TO SWITCH FROM WARM TO COOL. EVENTUALLY THE KNOB BROKE OFF. MITSUBISHI WAS CONTACTED AND A COMPLAINT WAS FILED BUT SINCE IT WAS NOT UNDER WARRANTY THEY WOULD NOT FIX IT. THE CABLE WAS REPLACED BUT THE PROBLEM WAS NOT SOLVED, IT WAS STILL JUST AS HARD TO TURN. APPROX 1 1/2 YEARS LATER THE KNOB BROKE OFF AGAIN RESULTING IN NOT BEING ABLE TO CONTROL TEMPERATURE AND ENGAGE THE DEFROSTER. *TR

NHTSA ID
10395695
Incident
May 1, 2007
Mileage
60,000 mi
Visibility
Filed Mar 7, 2011

2003 MITSUBISHI LANCER: THE TEMPERATURE CONTROL KNOB BROKE OFF ITS SHAFT, AFTER OVER TWO YEARS OF THE CONTROL BEING SO DIFFICULT TO TURN THAT IT WAS ALMOST IMPOSSIBLE TO ACCOMLISH. THE WIRE RUNNING FROM THE TEMPERATURE CONTROL (KNOB) TO THE VENT FLAP THAT CONTROLS HEAT/COLD BENT AS WELL, LEAVING THE VEHICLE WITHOUT A WAY TO CHANGE THE TEMPERATURE (STUCK IN COLD POSITION NOW). THIS IS A SAFETY ISSUE, AS I AM UNABLE TO DEFROST/CLEAR MY WINDSHIELD WHEN IT IS COLD OUTSIDE, WHICH RESULTS IN CONTINUOUS POOR DRIVING VISIBILITY. *TR

NHTSA ID
10386720
Incident
Jan 11, 2011
Mileage
102,496 mi
Visibility
Filed Jan 22, 2011

NO HEAT/DEFROST IN MITSUBISHI LANCER (2003) USUALLY, ITS KIND OF HARD TO TURN, BUT IF YOU TWIST THE KNOB FAST ENOUGH, YOU'LL HEAR THIS SLIDING SOUND BEHIND THE CENTER CONSOLE SIGNIFYING THE CHANGE FROM COLD TO HEAT. THE KNOB IS NO LONGER DOING THAT, NO MATTER HOW I TURN IT. I WILL TURN IT THE FULL 180 DEGREES, AND IT WON'T "POP" INTO PLACE" AND IT'LL END UP TURNING BACK TO ABOUT 160 DEGREES (THE DIAL LOCATION). *TR

NHTSA ID
10378234
Incident
Jan 11, 2011
Mileage
200,000 mi
Visibility
Filed Jan 11, 2011

MY DAUGHTER'S 2003 MITSUBISHI LANCER ES NO LONGER PROVIDES HEAT. AS IN MANY OTHER CASES, THE KNOB HAS BROKEN OFF!! WHY IS THIS NOT THE SUBJECT OF A RECALL? SHE HAS NO HEAT, IT'S WINTER, AND SHE HAS NO MEANS TO DEFROST HER WINDSHIELD. FOR A WHILE SHE WAS ABLE TO TURN THE MECHANISM USING NEEDLE-NOSED PLIERS. NOW, EVEN THAT DOESN'T WORK AND SHE HAS NO HEAT, NO MEANS TO DEFROST HER WINDSHIELD AND WINDOWS RELIABLY, AND THIS IS A SAFETY HAZARD. *TR

NHTSA ID
10375538
Incident
Mar 1, 2010
Mileage
110,000 mi
Visibility
Filed Jan 2, 2011

TEMPERATURE CONTROL KNOB IS VERY DIFFICULT TO TURN. EVENTUALLY, THE CONTROL KNOB BROKE AWAY FROM THE PLASTIC CONNECTOR BENEATH, AND NOW THE TEMPERATURE CANNOT BE CHANGED. A SHORT INTERNET SEARCH HAS SHOWN THIS TO BE SUBJECT OF A TECHNICAL BULLETIN ISSUED IN 2004. *TR

NHTSA ID
10373798
Incident
Jan 1, 2009
Visibility
Filed Dec 14, 2010

THE HEAT/AC KNOB ON MY 2003 MITSUBISHI HAS BEEN EXTREMELY DIFFICULT TO TURN. THIS IS ESPECIALLY HAZARDOUS WHEN TRYING TO DEFROST THE WINDSHIELD. I'VE REPORTED THE ISSUE SEVERAL TIMES TO MITSUBISHI AND THEY HAVE STATED THAT THEY'VE NEVER HEARD OF THIS PROBLEM. HOWEVER, THE MORE I RESEARCH, THE MORE I FIND THAT THIS IS A PROBLEM FOR OTHERS. THIS KNOB HAS BEEN DIFFICULT TO USE FROM DAY ONE. *TR

NHTSA ID
10370705
Incident
Dec 13, 2010
Mileage
108,000 mi
Other / unspecifiedVisibility
Filed Dec 12, 2010

MITSUBISHI 2003 HEATING KNOB IS NOT WORKING.. *TR

NHTSA ID
10370316
Incident
Dec 12, 2010
Mileage
99,000 mi
Visibility
Filed Dec 5, 2010

AIR CONDITIONING/HEATING KNOB WAS HARD TO TURN, UNTIL IT FINALLY BROKE COMPLETELY OFF. NOW I HAVE NO HEAT IN MY VEHICLE AND IT VISUALLY IMPAIRS MY DRIVING WHEN IT IS COLD AND FROSTS UP. THERE IS ABSOLUTELY NOTHING I CAN DO, EXCEPT TRY TO DRIVE THROUGH IT. *TR

NHTSA ID
10369244
Incident
Nov 1, 2009
Mileage
100,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .