2004 Mitsubishi Outlander Owner Complaints

The contact owns a 2004 Mitsubishi Outlander. The contact stated that while driving at a slow speed, the front subframe detached. The contact stated that the driver’s side front wheel was pointing outwards. The contact received notification of NHTSA Campaign Number: 16V458000 (Suspension) however, the part to do the recall repair was not yet available. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 180,000. Parts distribution disconnect.

NHTSA ID

11481129

Incident

Jun 23, 2022

Mileage

180,000 mi

The entire undercarriage is rusted out, it was taken to Ricart near columbus ohio where they simply sprayed an anti rust coating over the existing rust. There is now rusted holes and the vehicle has spun out driving in straight due to control arm issues and whatever else. The vehicle is not believed to be road safe and needs to be addressed.

NHTSA ID

11435602

Incident

Jun 21, 2020

THE FRONT CONTROL ARM WHERE IT BOLTS TO THE K FRAME RUSTED AWAY COMPLETLY RESULTING IN THE FRONT DRIVERS TIRE TO COME OFF. WAS IN A GET IN GO PARKING LOT TURNING WHEN THIS HAPPENED LUCKLY NO ONE WAS HURT.

NHTSA ID

11367002

Incident

Oct 15, 2020

Mileage

141,000 mi

REAR SUBFRAME RUSTED THROUGH WHILE MOVING SLOWLY IN DRIVEWAY CAUSING THE DRIVER'S SIDE REAR WHEEL TO MISALIGN, MAKING THE CAR UNABLE TO MOVE. CAR WAS TOWED TO REPAIR SHOP WHERE REAR SUBFRAME WAS REPLACED.

NHTSA ID

11311118

Incident

Feb 10, 2020

Mileage

135,000 mi

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE'S SUBFRAME FRACTURED DUE TO RUST. THE VEHICLE WAS TAKEN TO DES MOINES MITSUBISHI (4475 MERLE HAY RD, DES MOINES, IA 50310, (515) 270-8100) FOR AN UNKNOWN RECALL REPAIR THAT INVOLVED EITHER REPLACING THE SUBFRAME OR APPLYING AN ANTI-CORROSION FLUID. THE CONTACT STATED THAT THE SUBFRAME WAS ALREADY RUSTED WHEN THE ANTI-CORROSION FLUID WAS APPLIED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE DISTRICT MANAGER WAS TO CALL THE CONTACT BACK. THE MANUFACTURER REMOVED THE ORIGINAL RECALL FROM THE CONTACT'S VIN AFTER THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 147,087.

NHTSA ID

11153299

Incident

Oct 23, 2018

Mileage

147,087 mi

2004 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO CORROSION RECALL NOTICE INSTRUCTION ISSUES - DEALERSHIP APPLIED CORROSION SPRAY TO FRONT CROSS MEMBER AND LOWER CONTROL ARM BEFORE CONSULTING CONSUMER. *SMD *TR

NHTSA ID

10926908

Incident

Aug 29, 2016

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING 25-30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION WAS FRACTURED AND THAT THE DRIVER'S SIDE REAR WHEEL SEPARATED FROM THE VEHICLE. THE CONTACT STATED THAT THE FRACTURE WAS DUE TO SEVERE RUST. THE CONTACT WAS INFORMED THAT THE SUBFRAME SHOWED SEVERE AND EXTREME RUST. WALPOLE MITSUBISHI (575 BOSTON PROVIDENCE HWY, EAST WALPOLE, MA 02032, (508) 660-7000) WAS CONTACTED ABOUT THE FAILURE ON THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

NHTSA ID

11044948

Incident

Sep 30, 2017

Mileage

170,000 mi

I RECEIVED A SAFETY RECALL REGARDING THE FRONT CROSS BODY REGARDING RUST AND CORROSION. MY FRONT CROSS BODY FAILED WITH TOTAL RUST THROUGH. MECHANIC SHOWED ME THAT THE REAR CROSS BODY IS ALSO AFFECTED AND HAS A RUST THROUGH HOLE THE SIZE OF MY FIST. MITSUBISHI HAS REFUSED TO COVER THE REAR. THIS IS A TRUE SAFETY HAZARD AND NEEDS TO BE COVERED BY MITSUBISHI. *JS

NHTSA ID

11035319

Incident

Oct 19, 2017

Mileage

169,214 mi

TL* THE CONTACT OWNED A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 50 MPH THROUGH A ROUNDABOUT, THE DRIVER LOST CONTROL OF THE STEERING WHEEL. THE FRONT PASSENGER PULLED THE MIDDLE EMERGENCY BRAKE TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE FLIPPED OVER FOUR TIMES AND LANDED ON ITS ROOF. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGERS WERE UNINJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 280,000.

NHTSA ID

10990553

Incident

May 14, 2017

Mileage

280,000 mi

2004 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO VEHICLE DRIVER SIDE LOWER CONTROL ARM / ENGINE CRADLE MALFUNCTION. CONSUMER SEEKS REIMBURSEMENT FOR LOWER CONTROL ARM CORROSION RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE ON NOVEMBER 20, 2015 THE LOWER CONTROL ARM ON THE DRIVER'S SIDE OF THE VEHICLE BROKE AWAY FROM THE ENGINE CRADLE. THE DRIVER'S SIDE TIRE SNAPPED BACK INTO THE WHEEL WELL. THE CONSUMER CONTACTED THE MANUFACTURER FOR REIMBURSEMENT BUT, THE MANUFACTURER HAD NOT RESPONDED. UPDATED 05/1/2017 *JS

NHTSA ID

10929089

Incident

Nov 20, 2015

WHEN I STARTED THE CAR AND PUT IT IN REVERSE, I HEARD A LOUD SOUND LIKE I HAD RAN OVER SOMETHING METAL, WHEN I GOT OUT TO CHECK THE LEFT REAR TIRE WAS LEANING OUT. I HAD SOMEONE LOOK AT IT AND WAS TOLD THE REAR CONTROL ARM RUSTED AND BROKE IN HALF. I WAS UNABLE TO DRIVE THE CAR AND HAD TO HAVE IT TOWED. I RECEIVED A RECALL FOR THE FRONT CONTROL ARM RUSTING BUT WAS TOLD BY THE DEALER THAT THE FRONT ARM WAS NOT INCLUDED.

NHTSA ID

10947406

Incident

Oct 20, 2016

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD NOISE FROM THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE VEHICLE STALLED AND WAS UNABLE TO BE DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE DEALER DIAGNOSED THAT THE FRONT CROSS MEMBERS FRACTURED AND NEEDED REPLACEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10936282

Incident

Nov 9, 2016

I NOTICED EXCESSIVE PLAY IN THE LEFT FRONT OF MY CAR WHICH IS A SAFETY ISSUE SO I BROUGHT IT TO COURTESY AUTO GROUP IN SOUTH ATTLEBORO MA. AND THEY FOUND THAT IT NEEDS LOWER CONTROL ARM DUE TO CORROSION. I LOOKED UNDERNEATH THE CAR WHEN I GOT IT HOME AND FOUND SEVERE CORROSION ON THE CROSS MEMBERS AND THE CORROSION IS FROM FRONT TO BACK UNDERNEATH THE CAR AND IS BECOMING A REAL SAFETY ISSUE. I BELIEVE MITSUBISHI SHOULD HAVE THIS PROBLEM FIXED BECAUSE LOTS OF PEOPLE HAVE HAD THIS ISSUE DUE TO FAULTY ANTI CORROSION

NHTSA ID

10925573

Incident

Nov 1, 2016

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND DIAGNOSED IT AS HAVING CORROSION ISSUES. THE CONTACT REFUSED TO DRIVE THE VEHICLE AND STATED IT WOULD NOT PASS INSPECTION. THE CONTACT PAID $1,711.02 OUT OF POCKET TO REPAIR THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER PRIOR TO THE REPAIRS BECAUSE A NOTICE WAS NOT RECEIVED UNTIL AFTER THE REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10920311

Incident

Sep 13, 2016

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS BEING REMEDIED PER NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION), THE DEALER OBSERVED THAT THE REAR CROSS MEMBER WAS SEVERELY CORRODED AND CREATED HOLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

NHTSA ID

10918799

Incident

Oct 5, 2016

Mileage

140,000 mi

I'VE EXPERIENCED A CREAKING, LOOSE-RUSTY-BUCKET SQUEAK IN THE REAR END OF MY VEHICLE. THE NOISE IS MOSTLY HEARD FROM A STOP TO ACCELERATING < 20MPH OR DRIVING OVER UNEVEN PAYMENT. THE SOUND IS JUST EMBARASSING FROM THE OUTSIDE AND ANNOYING ON THE INSIDE OF THE VEHICLE. I WOULDN'T CALL THE NOISE A HAZARDOUS PROBLEM BECAUSE IT HAS BEEN DRIVING FINE, BUT I'M NOT A MECHANIC AND ITNOTICED MUCH TO CONCERN A DEF

NHTSA ID

10915079

Incident

Apr 5, 2014

NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V458 RECALL DATE: AUGUST 19, 2016 MANUFACTURER RECALL NUMBER: SR-16-003 SUMMARY: THE INSIDE AND OUTSIDE SURFACES OF THE FRONT CROSS MEMBERS USED ON CERTAIN VEHICLES, IF EXPOSED LONG TERM TO SNOW MELT WATER AND ANTI-FREEZING AGENTS, MAY CORRODE DUE TO INSUFFICIENT PERFORMANCE OF THE RUST PROTECTION. SHOULD SIGNIFICANT CORROSION OCCUR OVER TIME, A LOWER CONTROL ARM COULD EVENTUALLY BECOME DETACHED RESULTING IN LOSS OF VEHICLE CONTROL AND A POTENTIAL COLLISION. SAFETY RISK: SHOULD SIGNIFICANT CORROSION OCCUR OVER TIME, A LOWER CONTROL ARM COULD EVENTUALLY BECOME DETACHED RESULTING IN LOSS OF VEHICLE CONTROL AND A POTENTIAL COLLISION. REMEDY: REPAIR NOT YET AVAILABLE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.

NHTSA ID

10914952

Incident

Oct 9, 2016

Mileage

74,000 mi

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 35 MPH APPROACHING A STOP LIGHT, THE FRONT END OF THE VEHICLE GAVE WAY AND DISCONNECTED THE FRONT DRIVER SIDE WHEEL. THE VEHICLE BECAME IMMOBILIZED IN TRAFFIC WITHOUT WARNING. THE POLICE ARRIVED AND ASSISTED THE CONTACT. THE VEHICLE WAS TOWED TO A TOW YARD AND WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS CORRODED. THE FAILURE CAUSED THE LOWER CONTROL ARM TO FRACTURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE FAILURE MILEAGE WAS 96,484.

NHTSA ID

10911261

Incident

Jun 22, 2016

Mileage

96,484 mi

I PURCHASED THIS VEHICLE AND NOTED THAT THERE IS A LOUD SQUEAKY SOUND WORSENS WHEN DRIVING FROM THE BACK WITH ALOT OF RUST AND NOT BREAKING PROPERLY.

NHTSA ID

10899629

Incident

Aug 24, 2016

Mileage

143,000 mi

I WAS INVOLCED IN A SERVE ACCIDENT AND HIT ON PASSAGENGER SIDE. MY AIRBAGS DID NOT DEFLAT.

NHTSA ID

10818213

Incident

Dec 28, 2015

Mileage

168,000 mi

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. UPON DEPRESSING THE BRAKE PEDAL, THE ENGINE STALLED. IN ADDITION, THE GAUGING SYSTEM WAS LOW. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000.

NHTSA ID

10781576

Incident

Aug 13, 2015

Mileage

105,000 mi

SUB FRAME BROKE IN HALF

NHTSA ID

10733550

Incident

Jul 10, 2015

Mileage

92,000 mi

I CRASHED MY OUTLANDER IN MY PARKING LOT, I WAS PARKING SLOWLY, PUSHING THE BRAKE SLOWLY, THE CAR WAS AT THE FINAL POSITION IN MY SPOT AND SUDDENLY THE CAR CRASHED INTO A TREE. THE TREE WAS ABOUT 1 METER DISTANT FROM MY CAR...IM 100% SURE THAT THE ACCIDENT WAS A SUDDEN ACCELERATION. I HAD ANOTHER SIMILAR EPISODE ABOUT 3 MONTHS AGO, ALSO IN MY GARAGE, BUT A THAT TIME I WAS READY TO TURN TO THE RIGHT TO GO THE DOOR AND THE CAR SUDDENLY ACCELERATE VERY FAST WITHOUT ME PUSHING THE GAS PEDAL, BUT FORTUNATELY I HAD PLENTY SPACE TO REACT, NOT THIS SECOND TIME, BUT WE ARE HUMANS AND THE FIRST REACTION IS TO THINK THAT WE MADE A MISTAKE, BUT NO ,IM 100% SURE THAT I DID NOT PUSHED THE ACCELERATOR..AND WITH THIS SECOND INCIDENT I WAS CRAZY THINKING EVERY MINUTE IN WHAT HAPPENED, AND IN THE POSSIBILITY THAT WILL HAPPEN AGAIN WITH LESS FORTUNE AND WITH ME AND OTHER PEOPLE INJURED OR DEATH. THIS THING WAS VERY VERY CONFUSING. I WAS PARKING SLOWLY, THE CAR WAS NEAR THE 0 MILES, THE CAR WAS AT THE FINAL POSITION IN MY SPOT, AND WHEN THE CAR WAS AT 0 MILES MY CAR ADVANCE WITH SUPER SPEED TOWARD A TREE IN 2 SECONDS... THE TREE WAS 1 METER DISTANT TO MY CAR AND THE INSURANCE GIVE ME A TOTAL LOSS. THIS CAR IS VERY VERY DANGEROUS, PLEASE DONT BUY THIS CAR IF YOU SEE IT AGAIN IN THE MARKET . *TR

NHTSA ID

10593462

Incident

Apr 4, 2014

Mileage

580,000 mi

AFTER MOVING TO TEXAS THE VEHICLE INSPECTION STATION ALERTED ME TO THE SEVERELY DEGRADED HEADLIGHT LENS ON BOTH SIDES. I HAVE RESTORED THE SURFACE AND SEALED THE CRACKS NUMEROUS TIMES BUT THEY ARE IN NEED OF RESTORATION OR REPLACEMENT AGAIN. THE LENS ALONE IS NOT AVAILABLE AND THE WHOLE ASSEMBLY COSTS OVER $200.00 EACH. THE CAR WAS PURCHASED IN DECEMBER OF 2003 AT THE SAME TIME I BOUGHT MY FORD F150 AND PARKED BESIDE THE TRUCK EVERY DAY FOR MORE THAN NINE YEARS. THE LENS ON MY FORD IS STILL CRYSTAL CLEAR, NO CRACKS AND LOOKS TO BE NEW. THE LENS ON MY MITSUBISHI IS CLOUDY, CRACKED AND CAUSES MY HEADLIGHTS TO BE VERY DIM. IF NOT FOR THE POLYMER SEALER I AM SURE THERE WOULD BE WATER INTRUSION WHICH WOULD LEAD TO HEADLAMP FAILURE. *TR

NHTSA ID

10509209

Incident

Aug 12, 2008

Mileage

19,000 mi

SLAMMED MY FRONT DRIVERS SIDE INTO A CEMENT COLUMN IN A PARKING LOT. MY AIRBAG DID NOT DEPLOY. NO MAJOR INJURY JUST A BRUISED JAW AND SORE NECK. INCIDENT 01/17/2013. USAA AUTO INSURANCE SAID CAR WAS TOTALLED SO I GET THE CASH VALUE. *TR

NHTSA ID

10496880

Incident

Jan 17, 2013

Mileage

155,000 mi