RoadVitals

2004 Mitsubishi Outlander

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
52
Latest Aug 25, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jun 23, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
10
5 injuries, 0 deaths reported

Overview

Our database contains 52 NHTSA owner-reported complaints for the 2004 Mitsubishi Outlander, most frequently naming the suspension, engine and body & structure categories. 4 safety recalls have been issued covering this model year; and 56 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V458000

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Jun 23, 2016
194,674 units potentially affected
The defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, the front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.
The risk: A detached front control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
The remedy: MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one that has a sealing/anti-corrosion agent applied to it. These repairs will be performed free of charge. The recall began January 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-003.
Mitsubishi Motors North America, Inc.Manufacturer number SR-16-003View on NHTSA.gov
04V428000

EQUIPMENT:OTHER:LABELS

Sep 1, 2004
100,432 units potentially affected
The defect: CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.
The risk: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
The remedy: MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATIVA OWNERS WILL ALSO RECEIVE REPLACEMENT AIR BAG ALERT LABELS FOR THE SUN VISORS. THIS RECALL IS EXPECTED TO BEGIN DURING MARCH OR APRIL 2005. THE NOTIFICATION TO THE NATIVA OWNERS IS EXPECTED TO BEGIN DURING APRIL OR MAY 2005. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-787-251-8715.
MITSUBISHI CARIBBEANView on NHTSA.gov
04V197000

TRAILER HITCHES

Apr 26, 2004
2,175 units potentially affected
The defect: CERTAIN SPORT UTILITY VEHICLES MAY HAVE BEEN EQUIPPED WITH DEALER-INSTALLED TRAILER HITCH WIRING HARNESS AND CONTROL MODULE. THE ELECTRONIC CONTROL MODULE CAN OVERHEAT.
The risk: OVERHEATING OF THE TRAILER HITCH WIRING HARNESS MODULE COULD RESULT IN A FIRE.
The remedy: OWNERS ARE BEING REQUESTED TO STOP USING THE HARNESS UNTIL A NEWLY DESIGNED REPLACEMENT IS PROVIDED AND CAN BE INSTALLED BY THE DEALER. THE RECALL BEGAN ON MAY 28, 2004. OWNERS SHOULD CONTACT MITSUBISHI AT 1-888-648-7820.
MITSUBISHI MOTORS NORTH AMERICA, INC.Manufacturer number SR-04-004View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 52
Suspension
Filed Aug 25, 2022

The contact owns a 2004 Mitsubishi Outlander. The contact stated that while driving at a slow speed, the front subframe detached. The contact stated that the driver’s side front wheel was pointing outwards. The contact received notification of NHTSA Campaign Number: 16V458000 (Suspension) however, the part to do the recall repair was not yet available. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 180,000. Parts distribution disconnect.

NHTSA ID
11481129
Incident
Jun 23, 2022
Mileage
180,000 mi
Suspension
Filed Oct 5, 2021

The entire undercarriage is rusted out, it was taken to Ricart near columbus ohio where they simply sprayed an anti rust coating over the existing rust. There is now rusted holes and the vehicle has spun out driving in straight due to control arm issues and whatever else. The vehicle is not believed to be road safe and needs to be addressed.

NHTSA ID
11435602
Incident
Jun 21, 2020
SteeringSuspension
Filed Oct 29, 2020

THE FRONT CONTROL ARM WHERE IT BOLTS TO THE K FRAME RUSTED AWAY COMPLETLY RESULTING IN THE FRONT DRIVERS TIRE TO COME OFF. WAS IN A GET IN GO PARKING LOT TURNING WHEN THIS HAPPENED LUCKLY NO ONE WAS HURT.

NHTSA ID
11367002
Incident
Oct 15, 2020
Mileage
141,000 mi
Suspension
Filed Feb 24, 2020

REAR SUBFRAME RUSTED THROUGH WHILE MOVING SLOWLY IN DRIVEWAY CAUSING THE DRIVER'S SIDE REAR WHEEL TO MISALIGN, MAKING THE CAR UNABLE TO MOVE. CAR WAS TOWED TO REPAIR SHOP WHERE REAR SUBFRAME WAS REPLACED.

NHTSA ID
11311118
Incident
Feb 10, 2020
Mileage
135,000 mi
Body & structure
Filed Nov 23, 2018

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE'S SUBFRAME FRACTURED DUE TO RUST. THE VEHICLE WAS TAKEN TO DES MOINES MITSUBISHI (4475 MERLE HAY RD, DES MOINES, IA 50310, (515) 270-8100) FOR AN UNKNOWN RECALL REPAIR THAT INVOLVED EITHER REPLACING THE SUBFRAME OR APPLYING AN ANTI-CORROSION FLUID. THE CONTACT STATED THAT THE SUBFRAME WAS ALREADY RUSTED WHEN THE ANTI-CORROSION FLUID WAS APPLIED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE DISTRICT MANAGER WAS TO CALL THE CONTACT BACK. THE MANUFACTURER REMOVED THE ORIGINAL RECALL FROM THE CONTACT'S VIN AFTER THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 147,087.

NHTSA ID
11153299
Incident
Oct 23, 2018
Mileage
147,087 mi
Body & structureSuspension
Filed Apr 3, 2018

2004 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO CORROSION RECALL NOTICE INSTRUCTION ISSUES - DEALERSHIP APPLIED CORROSION SPRAY TO FRONT CROSS MEMBER AND LOWER CONTROL ARM BEFORE CONSULTING CONSUMER. *SMD *TR

NHTSA ID
10926908
Incident
Aug 29, 2016
Body & structureSuspension
Filed Nov 9, 2017

TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING 25-30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION WAS FRACTURED AND THAT THE DRIVER'S SIDE REAR WHEEL SEPARATED FROM THE VEHICLE. THE CONTACT STATED THAT THE FRACTURE WAS DUE TO SEVERE RUST. THE CONTACT WAS INFORMED THAT THE SUBFRAME SHOWED SEVERE AND EXTREME RUST. WALPOLE MITSUBISHI (575 BOSTON PROVIDENCE HWY, EAST WALPOLE, MA 02032, (508) 660-7000) WAS CONTACTED ABOUT THE FAILURE ON THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

NHTSA ID
11044948
Incident
Sep 30, 2017
Mileage
170,000 mi
Body & structure
Filed Oct 20, 2017

I RECEIVED A SAFETY RECALL REGARDING THE FRONT CROSS BODY REGARDING RUST AND CORROSION. MY FRONT CROSS BODY FAILED WITH TOTAL RUST THROUGH. MECHANIC SHOWED ME THAT THE REAR CROSS BODY IS ALSO AFFECTED AND HAS A RUST THROUGH HOLE THE SIZE OF MY FIST. MITSUBISHI HAS REFUSED TO COVER THE REAR. THIS IS A TRUE SAFETY HAZARD AND NEEDS TO BE COVERED BY MITSUBISHI. *JS

NHTSA ID
11035319
Incident
Oct 19, 2017
Mileage
169,214 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

DEALER LETTER

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 3rd quarterly technician quiz for 2023.

TSB-23-00-004

STRUCTURE

This Technical Service Bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue.

TSB-23-00-001

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Technical Service Bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories is more than 1.5 percent of the vehicle's gross vehicle weight rating (GVWR) or 100 lbs.

DEALER LETTER

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 2nd quarterly technician quiz for 2023.

TECH TALK 271

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.

TECH TALK 270

SEATS:MID/REAR ASSEMBLY

Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mitsubishi Outlander by model year
YearComplaintsRecallsInvestigationsIssue Index
2026200—
2025140048.6
2024261055.8
2023452051.5
20222097055.1
2021000—
2020313064.3
2019295067.9
2018556062.7
2017516059.8
20161428052.6
2015525055.7
2014454056.0
2013265161.3
2012226050.5
2011588051.9
20106010049.2
20094613055.2
20085812049.4
20071259051.2
2006211046.3
2005181042.7
2004Viewing524053.7
20031166051.6

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.