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2012 Mitsubishi Outlander

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Oct 8, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest May 18, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 22 NHTSA owner-reported complaints for the 2012 Mitsubishi Outlander, most frequently naming the powertrain (other), visibility and suspension categories. 6 safety recalls have been issued covering this model year; and 104 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)620.0%
  • Visibility516.7%
  • Suspension310.0%
  • Brakes310.0%
  • Engine310.0%
  • Airbags26.7%
  • Electrical26.7%
  • Other / unspecified13.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V279000

STRUCTURE:FRAME AND MEMBERS; SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

May 18, 2020
141,200 units potentially affected
The defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2008-2010 Lancer, 2009-2010 Lancer Sportback, 2008-2013 Outlander, and 2011-2016 Outlander Sport vehicles originally sold in, or ever registered in, Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.
The risk: A detached front control arm can result in a loss of vehicle control, increasing the risk of a crash.
The remedy: MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one. These repairs will be performed free of charge. The recall began August 7, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-003.
Mitsubishi Motors North America, Inc.Manufacturer number SR-20-003View on NHTSA.gov
18V069000

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

Jan 26, 2018
141,053 units potentially affected
The defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2009-2012 Lancer, 2008-2012 Outlander, 2010-2012 Lancer Sportback, and 2011-2012 Outlander Sport vehicles equipped with either a 4B11 or 4B12 engine. The drive belt automatic tensioner flange may crack, allowing the accessory drive belt to detach.
The risk: If the drive belt detaches, the battery will discharge and the engine will stall, increasing the risk of a crash.
The remedy: MMNA will notify owners, and dealers will replace the belt tensioner with one that has an improved shape, free of charge. The recall is expected to begin March 27, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-001.
Mitsubishi Motors North America, Inc.Manufacturer number SR-18-001View on NHTSA.gov
17V461000

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Jul 20, 2017
100,082 units potentially affected
The defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2007-2013 Outlander vehicles. In the affected vehicles, water may drop between the hood and the windshield and leak into the wiper motor breathing hole. The water may cause internal corrosion of the windshield wiper motor and the possible failure of the motor.
The risk: Failure of the wiper motor can cause a loss of visibility, increasing the risk of a crash.
The remedy: MMNA will notify owners, and dealers will replace the wiper motor, free of charge. The recall began July 28, 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-17-003.
Mitsubishi Motors North America, Inc.Manufacturer number SR-17-003View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 22
ElectricalEngine
Filed Oct 8, 2025

My Mitsubishi vehicle has an open recall related to a drive belt issue. Mitsubishi confirmed the recall, but the company have not completed the repair or scheduled an appointment, even after several attempts to contact them. The vehicle has stalled multiple times while driving, including on city roads. When it stalls, the check engine light comes on, and the car loses all power. I have to restart it to keep driving. This is a serious safety risk because it happens suddenly and could lead to an accident. The alternator and battery were both tested and are in good condition, so the problem appears related to the recalled belt or electrical system. The issue was confirmed by an independent mechanic, but Mitsubishi has not provided a repair or timeline. The problem continues and makes the vehicle unsafe to drive, especially in cold or highway conditions.

NHTSA ID
11692172
Incident
Sep 29, 2025
Powertrain (other)Suspension
Filed Aug 15, 2024

The contact owns a 2012 Mitsubishi Outlander. The contact stated that while driving on several occasions at various speeds, she observed a rubbing noise emanating from underneath the vehicle. The contact stated that on one of those occasions, the check engine warning light illuminated. Additionally, while driving over bumps in the roadway the vehicle was not driving smoothly. The vehicle was taken to a dealer where it was diagnosed that the drive belt was cracked on the ribs of the belt, the sway bar links, and front and rear CV boots were torn, the tie rod end replacement boots were torn, and the lower front and lower control arms, ball joints, and rear bushings were torn, the motor mount front bushings had started to tear, motor mount was torn, and the shock absorbers needed to be replaced due to rear shocks leaking and that all the listed parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 134,148.

NHTSA ID
11608802
Incident
Mar 25, 2023
Mileage
134,148 mi
AirbagsInterior & seats
Filed Jan 23, 2024

The car's airbag system service required came on without any incidents to the car. It used to be on and off but now, it is consistently on. The seat detect very lightweight things like a book or a bag and gives the warning of seatbelt not on. The airbag system and the pressure sensor of the passenger seat is faulty. With this warning, airbags will not deploy. I saw multiple incidents with other Mitsubishi Outlander owners who have the same issue.

NHTSA ID
11567379
Incident
Dec 20, 2023
Driver assistanceSteering
Filed Apr 14, 2023
Crash reported

I was driving speed limit, on a sunny day, when my car began to veer to the left. I eased back into the right lane and suddenly the car made a quick jerk to the left; then, another to the right. I slid on the bank and missed the ditch before becoming airborne and landing in a corn field. I was able to drive to a safe location when the traction control light appeared on the dashboard.

NHTSA ID
11516984
Incident
Apr 13, 2023
Seat belts
Filed Dec 15, 2022

The seat belt has started to fail. It sounds like it clicks in and the warning light turns off. Once I start to drive the seat belt will come off. This has happened approximately 5 times in the last month.

NHTSA ID
11497515
Incident
Dec 1, 2022
Filed May 13, 2022

2012 MITSUBISHI OUTLANDER SPORT. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS MADE RELATED TO SAFETY RECALL. THE CONSUMER REQUESTED TO BE REIMBURSED FOR RECALLS 20V-279, C1614Z, AND SR-18-004REV.

NHTSA ID
11464505
Incident
May 13, 2022
BrakesSuspension
Filed Apr 9, 2022

Lower control arm wasn't fixed it's detached its self and the belt tensioner wasn't fixed like it said it was fixed and control module needs fixed as well

NHTSA ID
11460225
Incident
Apr 4, 2022
Powertrain (other)
Filed Sep 16, 2021

The transmission prematurely fails and begins to shine and locks up

NHTSA ID
11433279
Incident
Sep 16, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TECH TALK 289

ELECTRICAL SYSTEM; SEAT BELTS

Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.

TSB-16-54-001REV

ELECTRICAL SYSTEM

This Technical Service Bulletin instructs the dealer to update the Hands Free Module software to improve the Bluetooth connection when certain devices are connected to Wi‐Fi.

TSB-24-23-004

POWER TRAIN

Service Manual Revision - This Technical Service Bulletin provides corrections to the description of special tools used to install the oil seal within the Automatic Transaxle sections of the applicable Service Manuals.

TSB-24-11-002

ENGINE

Service Manual Revision - This Technical Service Bulletin provides additions to the description of special tools used for removal of the drive belt within the Engine Mechanical (3.0L Engine) section of the applicable Service Manuals.

DEALER LETTER

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 3rd quarterly technician quiz for 2023.

TSB-23-00-004

STRUCTURE

This Technical Service Bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mitsubishi Outlander by model year
YearComplaintsRecallsInvestigationsIssue Index
2026200—
2025140048.6
2024261055.8
2023452051.5
20222097055.1
2021000—
2020313064.3
2019295067.9
2018556062.7
2017516059.8
20161428052.6
2015525055.7
2014454056.0
2013265161.3
2012Viewing226050.5
2011588051.9
20106010049.2
20094613055.2
20085812049.4
20071259051.2
2006211046.3
2005181042.7
2004524053.7
20031166051.6

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.