2025 Mitsubishi Outlander

My 2025 Mitsubishi Outlander PHEV has experienced recurring, severe powertrain failures causing a dangerous 'PHEV System Fault / Power Reduced' limp mode at highway speeds, dropping instantly from 60+ MPH to severely restricted speeds. This creates an immediate risk of a high-speed rear-end collision. The vehicle is currently fully dismantled at Jidd Motors Mitsubishi while technicians execute an extensive internal mechanical teardown of the engine's valve cover and cylinder valvetrain assembly to look for top-end structural damage. The vehicle has been non-functional and out of service for 38 days with no fix in site and at this point no communication from Mitsubishi.

NHTSA ID

11764350

Incident

Aug 8, 2026

I rented this car from Drivo on July 17th. On the 21st we noticed the tire light. When we went to the garage to get this checked the two rear tires were bald, with the wires showing through the tires. We have photos of this, and a statement from the garage that the tires were in an illegal/unroadworthy condition. Despite raising this in many emails with the company, Drivo/Ace, nobody has made any response to our safety concerns. I think that this car may still be in an unroadworthy condition.

NHTSA ID

11756047

Incident

Jul 20, 2026

When driving with the adaptive cruise control on, the cruise will shut off without notice at random times. The forward collision warning light then comes on. After driving for some time the light will go out and the adaptive cruise will work again. This repeats many times on a trip randomly. This also leaves the vehicle without forward collision protection and automatic emergency braking. This is very dangerous at highway speed when you lose power driving with traffic. When reported to the dealer, they said it was a known issue without a solution and to not use the adaptive cruise and drive carefully without the forward collision protection active. This has been an issue since the car was new in November of 2024.

NHTSA ID

11743485

Incident

Nov 29, 2024

I was parked in a parking spot and when returned to my car and turned my car on a loud bang came from the front of the vehicle. Both of my front tires were facing inward. The drivers side front tie rod snapped with a clean break for no reason. The vehicle was towed to the dealer where after inspection there was no obvious reason for this to happen, no damage to the tire, aluminum wheel, or any other component under the car. There was no warning of any kind, the vehicle was driving perfectly smooth and not pulling to one side just before this happened. The vehicle and damaged tie rod are available for inspection. Needless to say If i were driving at highway speeds there could have been catastrophic injury. As of right now Mitsubishi only viewed pictures, I asked them to inspect the vehicle but they did not. I would prefer NHTSA inspect the tie rods because if this happened while parked the tie rod could be defective and dangerous.

NHTSA ID

11736172

Incident

Apr 29, 2026

Vehicle: 2025 Mitsubishi Outlander PHEV I am filing this safety complaint regarding a recurring electrical/software defect in my 2025 Mitsubishi Outlander PHEV affecting the backup camera display and infotainment screen. The backup camera screen repeatedly freezes and goes completely black while the vehicle is in reverse gear. This eliminates all rear visibility during backing maneuvers, posing a serious risk of striking pedestrians, cyclists, or objects — especially children in blind spots who cannot otherwise be seen. In addition, the infotainment screen has shut off entirely at least once while the vehicle was being driven, creating a dangerous distraction and loss of vehicle controls. I want to be clear that my dealership has acted in complete good faith and has done everything within their power to diagnose and resolve this issue. They have worked diligently on my behalf and are not the source of the problem. The failure to provide a fix lies squarely with Mitsubishi Motors North America, which has been unable or unwilling to supply an adequate repair, software update, or resolution despite being made fully aware of this ongoing safety defect. I have contacted Mitsubishi Motors North America directly on multiple occasions. They have failed to provide a satisfactory explanation, a committed timeline for a fix, or any path toward resolution. This is not a dealer-level issue — this is a manufacturer-level failure to address a known defect. This is not a convenience issue — the failure of a federally mandated backup camera system is a safety defect. Federal law (49 CFR Part 571, FMVSS 111) requires rear visibility systems to function properly at all times. I respectfully request that NHTSA open a formal investigation into this defect and determine whether a recall or technical service bulletin is warranted for the 2025 Mitsubishi Outlander PHEV.

NHTSA ID

11736053

Incident

May 6, 2026

David the Mitsubishi technician drove with me today and witnessed the issues with the adaptive cruise control system. 1. Slow to gain speed on resume in any situation. 2. Car slamming on brakes when sensing a car at a red light, when a car leaves the lane that I am in and there is a stopped car at a red light or not stopping at all. 3. When making a turn into a left or right lane, car will not sense the other car or it will slam the brakes unsafely

NHTSA ID

11732076

Incident

Apr 14, 2026

1. Driver side seat belt is not retracting as it should. 2. Causing a slower exit when getting out of the vehicle. 3. A compliant has been made to Glassman Southfield MI. Mitsubishi service department not only for the driver side seat belt but the passenger seat belt as well. 4. Just by Glassman Southfield MI. Mitsubishi service department. 5. No

NHTSA ID

11729850

Incident

Jan 7, 2026

I am reporting a safety defect involving my 2025 Mitsubishi Outlander Sport (VIN [XXX] ). On five separate occasions between December 2025 and February 2026, my vehicle ran completely out of fuel despite the dashboard displaying between 18 and 48 miles of remaining driving range. Four of these events occurred on active highways, resulting in sudden loss of engine power and creating immediate collision risk. The dealership diagnosed and replaced the fuel tank gauge unit, fuel level sensor, and sub sensor under warranty. Service documentation references Technical Information Notice TIN #XXX, indicating this is a known issue. This defect caused unexpected highway shutdowns and serious safety exposure. I am concerned other drivers may experience similar failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11719193

Incident

Feb 14, 2026

This Technical Service Bulletin provides instructions on how to verify by physical inspection that a replacement front bumper face is the correct design and variation for the vehicle being serviced.

This Parts Bulletin sent to dealers explains and corrects a mislabeling issue caused by a mid-cycle design change.

This Technical Service Bulletin sent to dealers explains that every front seat belt retractor concern must be documented through a Mi-Tech case before any repair or part replacement is performed.

This Technical Service Bulletin sent to dealers explains the repair procedure for the front flap of the cup holder detaching.

This Technical Service Bulletin sent to dealers provides guidance to assist dealers with reflashing the ECU-Audio AMP software to remedy issues with the Dynamic Sound Yamaha Ultimate 12-speaker system.

This Technical Service Bulletin sent to dealers provides guidance to assist dealers with inventory inspection, PDI checks, and customer complaints regarding poor adhesion of.accessories to lower door sections.