RoadVitals

2020 Mitsubishi Outlander

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Apr 20, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
7 injuries, 0 deaths reported

Overview

Our database contains 31 NHTSA owner-reported complaints for the 2020 Mitsubishi Outlander, most frequently naming the electrical, driver assistance and airbags categories. 3 safety recalls have been issued covering this model year; and 96 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1128.9%
  • Driver assistance821.1%
  • Airbags410.5%
  • Interior & seats37.9%
  • Brakes25.3%
  • Engine25.3%
  • Body & structure25.3%
  • Exterior lighting25.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V252000

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

Apr 20, 2026
108,046 units potentially affected
The defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
The risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
The remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-001. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov June 3, 2026. This recall expands previous NHTSA recall number 25V507.
Mitsubishi Motors North America, Inc.Manufacturer number SR-26-001View on NHTSA.gov
25V507000

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

Aug 7, 2025
121,529 units potentially affected
The defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
The risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
The remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002
Mitsubishi Motors North America, Inc.Manufacturer number SR-25-002View on NHTSA.gov
20V280000

SEAT BELTS:REAR/OTHER

May 18, 2020
3,241 units potentially affected
The defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2020 Outlander and 2019 Outlander PHEV vehicles. The seat belt for the right side second-row seat may have been assembled incorrectly.
The risk: An incorrectly assembled seat belt may not properly restrain the occupant, increasing the risk of injury in a crash.
The remedy: MMNA will notify owners, and dealers will inspect the right side second-row seat belt and replace it as necessary, free of charge. This recall began June 17, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-002.
Mitsubishi Motors North America, Inc.Manufacturer number SR-20-002View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 31
Exterior lighting
Filed Jul 31, 2026

The contact owns a 2020 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the low beam headlights were significantly dim and progressively worsened and became inoperable. The vehicle was taken to an unknown dealer several times, where unknown repairs were performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

NHTSA ID
11754050
Incident
Jul 31, 2024
Mileage
105,000 mi
Interior & seats
Filed Jul 10, 2026

The contact owns a 2020 Mitsubishi Outlander. The contact stated that while driving on the interstate at an undisclosed speed, there was wind underneath the hood, and the hood was vibrating. The contact was concerned about the hood becoming ajar. There were no warning lights illuminated. The contact stated that the failure was associated with TSB: 21-42A-001. The vehicle was taken to the local dealer, where it was test-driven, and the dealer was able to duplicate the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 95,730.

NHTSA ID
11749592
Incident
Jul 3, 2026
Mileage
95,730 mi
Driver assistance
Filed May 28, 2026

The contact owns a 2020 Mitsubishi Outlander. The contact stated that on several occasions while driving at 25 MPH, a "be careful due to icy roads" message appeared, but it was the middle of May and there was no ice or cold weather in sight. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 79,000.

NHTSA ID
11740553
Incident
Apr 15, 2025
Mileage
79,000 mi
Filed Apr 16, 2026

I made an appt for a recall on my touchscreen at Hayward mitsubishi on may 27th 2025. I was left in the waiting room for two hours even with an appt. I was told mona would come get me but never did. I was very upset. Eventually my information was taken and said the part would come in, in approximately 9 months. The time has passed and they dis not return my calls and blocked my number on the text messages. They also did not return any calls to the BBB and I also submitted a complaint to the BAR. They are refusing to help me and other dealerships are also ignoring me. Thank you for your attention to this message. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11731656
Incident
May 27, 2025
Driver assistanceElectrical
Filed Mar 21, 2026

Multiple times I have been driving at a safe speed with no other vehicles or people around and the dashboard will beep and light up brake! Brake!

NHTSA ID
11726071
Incident
Jan 14, 2026
Electrical
Filed Feb 18, 2026

The radio system failed two years ago Many drivers with the same car have similar problem.

NHTSA ID
11718689
Incident
Dec 6, 2023
Body & structure
Filed Jan 9, 2026

The contact owns a 2020 Mitsubishi Outlander. The contact received notification of NHTSA Campaign Number: 25V507000 (Structure) and requested to be removed from the recall distribution list. The local dealer was contacted, and the vehicle was repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID
11709853
Incident
Jan 9, 2026
Electrical
Filed Dec 19, 2025

I believe the locks should be recalled my Lock Actuatora on my 2020 Mitsubishi outlander keeps going out……both my passenger front and back are out for a second time. And driver side doesn’t always unlock and lock with the key fob. All have been fixed before and it has been less than a year after being fixed. This is a safety issue and I think they need to put a recall out!

NHTSA ID
11706154
Incident
Jun 3, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB-25-54-002

ELECTRICAL SYSTEM

This revised Technical Service Bulletin instructs dealers to confirm that the SDA2 Audio Unit touch screen is unresponsive, and if confirmed, to replace the SDA2 Audio Unit.

TSB-23-55-001

VISIBILITY/WIPER

This revised Technical Service Bulletin provides instructions on how to remedy noise from the HVAC system (heater, air conditioner, ventilation vents) when the blower motor is turned on.

PB-25-54-002

ELECTRICAL SYSTEM

This parts bulletin provides clarification on the correct part numbers to order / use based upon the situation of repair / replacement.

TSB-25-54-002

ELECTRICAL SYSTEM

This Technical Service Bulletin instructs dealers to confirm that the SDA2 Audio Unit touch screen is unresponsive, and if confirmed, to replace the SDA2 Audio Unit.

TECH TALK 289

ELECTRICAL SYSTEM; SEAT BELTS

Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.

TIN-25-SR-002A

STRUCTURE:BODY

This Technical Information Notice informs dealers that MMNA is investigating the field performance of certain liftgate gas springs outside the population of vehicles covered by Safety Recall No. SR-25-002.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mitsubishi Outlander by model year
YearComplaintsRecallsInvestigationsIssue Index
2026200—
2025140048.6
2024261055.8
2023452051.5
20222097055.1
2021000—
2020Viewing313064.3
2019295067.9
2018556062.7
2017516059.8
20161428052.6
2015525055.7
2014454056.0
2013265161.3
2012226050.5
2011588051.9
20106010049.2
20094613055.2
20085812049.4
20071259051.2
2006211046.3
2005181042.7
2004524053.7
20031166051.6

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.