2016 Mitsubishi Outlander

This vehicle exhibits a severe and dangerous acceleration hesitation, accompanied by a sudden, momentary loss of engine torque when pulling out from stops or trying to merge onto highways. This unexpected loss of power leaves the vehicle stranded briefly in oncoming traffic, creating an immediate crash hazard. This failure matches the exact physical defect and symptoms detailed in NHTSA Recall 16V563000 (Mitsubishi Campaign SR-16-006). The dangerous safety defect is actively persisting whether the remedy was already completed or not (Mitsubishi states that my vehicle is not included in the recall—this is not true—which will be explained in more detail at the end of this description. In a good-faith effort to resolve this dangerous hesitation, the transmission valve body was recently replaced out-of-pocket, but the identical recall symptoms remain entirely unchanged. This proves that the initial software recall remedy was structurally inadequate to permanently secure the mechanical safety of the vehicle. Mitsubishi corporate customer relations was formally notified of this failed recall remedy, but they have refused to provide assistance or resolve the issue. When asked to provide information where and when was a remedy completed on the aforementioned recall, Mitsubishi also stated via email that, “Your vehicle VIN [XXX] is not included in Recall 16V563000 (Mitsubishi Campaign SR-16-006),” which is not true. The communication with Mitsubishi can be seen in attached documents and one can confirm that my vehicle is actually included in Recall 16V563000 (Mitsubishi Campaign SR-16-006) when searching into recalls on NHTSA website and reviewing documents (both NHTSA and Mitsubishi related documents). Thank you very much for your time and help. It is much appreciated as my family and I are currently desperate while being scared to drive this vehicle with our newborn and [XXX] toddler and Mitsubishi is not being willing to help via email or phone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

NHTSA ID

11764420

Incident

Jul 1, 2026

The annual state safety inspection failed due to a severely rust corroded front Cross-Member. A corrosion hole developed right where the air conditioner condensate drain port is located right above it. Earlier manufacturing years of this same vehicle had a major recall for this exact same cause. Continued use without replacing the front Cross-Member could result in a loss of steering and a serious accident if lost at highway speeds.

NHTSA ID

11762362

Incident

Sep 4, 2026

The contact owns a 2016 Mitsubishi Outlander. The contact stated that while driving 55 MPH and depressing the accelerator pedal, the vehicle unintendedly decreased speed. No warning lights illuminated. A dealer was contacted; however, the vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that an unknown recall had been completed and closed. The failure mileage was approximately 145,000.

NHTSA ID

11760065

Incident

Aug 26, 2026

Mileage

145,000 mi

The car itself should not be sold considering the number of complaints about the transmission issues. I’ve only had the car a month and Its started to stall and jerks when in acceleration. The gears started to not shift properly and the car would not go over 20 miles without jerking. I took the car back to the lot to get it fixed and then it stopped, was driving back smoothly. The car shop said they changed the transmission oil which supposedly was the problem. 2 weeks later the car is back stalling and jerking with the “transmission service required” light back on yet again.

NHTSA ID

11752307

Incident

Jul 5, 2026

transmission went out

NHTSA ID

11718389

Incident

Jan 29, 2026

The contact owns a 2016 Mitsubishi Outlander. The contact stated that upon manually activating the parking brake, the vehicle failed to respond as intended. The vehicle was taken to Jack's Independent Service Inc, where it was diagnosed and determined that the parking brake operating shafts were corroded. The dealer related the failure to NHTSA Campaign Number: 20V741000 (Parking Brake); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

NHTSA ID

11700107

Incident

Oct 7, 2025

Mileage

93,000 mi

The contact owns a 2016 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The contact stated that the failure occurred repeatedly after coming to a complete stop. The contact stated that because of the failure, the contact was nearly involved in several crashes. In addition, the contact stated that the failure had not occurred until after the vehicle had been driven for a while or the engine had warmed up. The dealer was made aware of the failure. The contact was informed that the repair was not covered under the recall. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that a software update for the CVT transmission was needed. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 16V563000 (Power Train); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

NHTSA ID

11693850

Incident

Oct 16, 2023

Mileage

50,000 mi

On the freeway TRANSMISSION FAILURE SERVICE light came on and the cars acceleration geared, had to immediately pull over on the side of the freeway, restarted the car with emergency lights to get out of the freeway. Vehicle would not accelerate much and the rpm was switching fast up and down. Check engine light came on the next day and the diagnosis read catalytic converter needs replacement. Car does not accelerate on hills, its shifts and tugs on a regular road.

NHTSA ID

11689068

Incident

Sep 9, 2025

This revised Technical Service Bulletin provides instructions on how to remedy noise from the HVAC system (heater, air conditioner, ventilation vents) when the blower motor is turned on.

Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.

This Technical Information Notice informs dealers that MMNA is investigating the field performance of certain liftgate gas springs outside the population of vehicles covered by Safety Recall No. SR-25-002.

This Technical Service Bulletin instructs the dealer to update the Hands Free Module software to improve the Bluetooth connection when certain devices are connected to Wi‐Fi.

This Technical Service Bulletin provides instructions for a software update to correct an issue of the rear view camera displaying on the Display Audio Unit while driving forward.

Service Manual Revision - This Technical Service Bulletin provides corrections to the description of special tools used to install the oil seal within the Automatic Transaxle sections of the applicable Service Manuals.