2016 Mitsubishi Outlander Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2016 Mitsubishi Outlander, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Powertrain (other)6132.4%
- Brakes2211.7%
- Engine2010.6%
- Driver assistance147.4%
- Electrical126.4%
- Body & structure126.4%
- Exterior lighting126.4%
- Airbags84.3%
- Interior & seats84.3%
- Steering52.7%
- Fuel system42.1%
- Visibility42.1%
- Seat belts21.1%
- Other / unspecified21.1%
- Suspension10.5%
- Transmission10.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The car itself should not be sold considering the number of complaints about the transmission issues. I’ve only had the car a month and Its started to stall and jerks when in acceleration. The gears started to not shift properly and the car would not go over 20 miles without jerking. I took the car back to the lot to get it fixed and then it stopped, was driving back smoothly. The car shop said they changed the transmission oil which supposedly was the problem. 2 weeks later the car is back stalling and jerking with the “transmission service required” light back on yet again.
transmission went out
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2016 Mitsubishi Outlander. The contact stated that upon manually activating the parking brake, the vehicle failed to respond as intended. The vehicle was taken to Jack's Independent Service Inc, where it was diagnosed and determined that the parking brake operating shafts were corroded. The dealer related the failure to NHTSA Campaign Number: 20V741000 (Parking Brake); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.
The emergency brake suddenly failed to function. Applied the brake but there was no tension on the lever & no brake function occuring. I understand there was a VIN specific recall on this vehicle and just wondering how my vehicle that falls under the year, make & model does not qualify for the recall but is suffering from the same exact issue?
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The car itself should not be sold considering the number of complaints about the transmission issues. I’ve only had the car a month and Its started to stall and jerks when in acceleration. The gears started to not shift properly and the car would not go over 20 miles without jerking. I took the car back to the lot to get it fixed and then it stopped, was driving back smoothly. The car shop said they changed the transmission oil which supposedly was the problem. 2 weeks later the car is back stalling and jerking with the “transmission service required” light back on yet again.
I bought a Mitsubishi outlander 2016 and just in couple of month the car doesn’t want to engage on the transmission , the SUV doesn’t go forward or backwards, it sound like the engine tend to try but the car doesn’t move
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
On the freeway TRANSMISSION FAILURE SERVICE light came on and the cars acceleration geared, had to immediately pull over on the side of the freeway, restarted the car with emergency lights to get out of the freeway. Vehicle would not accelerate much and the rpm was switching fast up and down. Check engine light came on the next day and the diagnosis read catalytic converter needs replacement. Car does not accelerate on hills, its shifts and tugs on a regular road.
On the outlanders speed control sensor on the back hubs the lil ears that hold the sensor in place have broken off both sides of my car there's is no way to replace them makeing my car shift different drive funny and it's just about made me wreck a few times and cause when they pop out the car downshift and the engine reves at 9000 rpm and now I have a tick in my engine but i have had to try and glueing the sensors back into place this is a big problem with the outlander I have plus the roads in WV are not the greast potholes are everywhere and when you hit one they pop out of place very ease
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The car itself should not be sold considering the number of complaints about the transmission issues. I’ve only had the car a month and Its started to stall and jerks when in acceleration. The gears started to not shift properly and the car would not go over 20 miles without jerking. I took the car back to the lot to get it fixed and then it stopped, was driving back smoothly. The car shop said they changed the transmission oil which supposedly was the problem. 2 weeks later the car is back stalling and jerking with the “transmission service required” light back on yet again.
Complete loss of headlights while driving at night. Having to replace headlights monthly. Heater fuse keeps blowing.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V144000 (SUSPENSION, STRUCTURE), 20V741000 (PARKING BRAKE) AND 20V279000 (STRUCTURE, SUSPENSION) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO MATTHEWS AUTO GROUP (3721 VESTAL RD, VESTAL, NY 13850, (607)584-5354) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
KEY FOR DOORS DOES NOT UNLOCK WITH THE KEY. ORIGINAL OWNER NEVER USED KEY TO UNLOCK. THEY SAID THERE IS NO RECALLS. THIS IS A DANGER WHEN YOU CANNOT GET IN CAR WITH OUT REMOTE.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
Complete loss of headlights while driving at night. Having to replace headlights monthly. Heater fuse keeps blowing.
THIS IS NOW MY SECOND COMPLAINT TO YOU. AGAIN ON THE HEADLIGHTS THIS TIME THEY WENT OUT AT THE SAME TIME WHILE DRIVING ON A TWO LANE HIGHWAY SHORTLY AFTER MIDNIGHT.THANK GOD I HAD HIGH BEANS EVEN THOUGH I'M SURE THE PEOPLE I PASSED DIDN'T APPRECIATE IT. SINCE OWNING THIS SUV I HAVE HAD THE BULBS REPLACED 5 TIMES ON THE RIGHT SIDE AND 7 TIMES ON THE LEFT.WAS TOLD BY AUTOZONE THAT THEY BELIEVE THE SEAL AROUND THE LIGHT IS CAUSING THE MOISTURE TO ENTER AND CARRODE .NOT SURE IF THIS IS THE REAL PROBLEM!. THE PRICE OF THESE REPLACEMENT BULBS ARE NOT CHEAP.I HAVE NEVER HAD AN ISSUE LIKE THIS ON ANY OF MY VEHICLES DURING MY LIFETIME.... I SEE I AM NOT THE ONLY ONE TO COMPLAIN ABOUT THIS ISSUE, I FOUND MANY COMPLAINTS BY SEARCHING THE NET..I FEEL THIS IS A HUGE SAFETY ISSUE AND IT NEEDS TO BE CORRECTED BY MITSUBISHI.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I have had multiple issues with this SUV. The main issue I am writing this for is because the car was hit stopped at a red light by another car going over 40 mph. The car rolled back then slammed into my car again going just as fast. The airbags did not deploy and the seatbelts did not lock. The impact actually broke the seats the passenger and I were sitting in. There were extensive injuries that happened because of this. The SUV was deemed a total loss because of the extensive damage done to the car. There were no warning messages, no recalls, etc. The SUV was inspected by a mechanic and insurance company and both said that the airbags should have gone off and the seatbelts should have locked based on the amount of damage to the SUV. I also took this SUV into the Mitsubishi dealership for all services/maintenance and nothing ever came up about any issues.
AIR BAG LIGHT IT JUST ON DASH DOESNT GO OFF HAVENT BEEN IN A ACCIDENT RECENTLY EITHER
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
WHEN DRIVING THE DOORS DON'T LOCK AUTOMATICALLY, I HAD SOMEONE(STRANGE R) WALK UP TO MY CAR AND OPEN THE DOOR WHILE AT STOP LIGHT. I JUST KNEW THE DOORS LOCK AUTOMATICALLY AS MY PAST SATURN, CHEVY, FORD CAR PURCHASES. I ASK MITSUBISHI DEALERSHIP AND THEY SPECIFIED THAT MY YEAR MODEL WASN'T BUILT WITH AUTO LOCKS. ALSO, THE DOOR PANELS DOOLIGHT UP AT NIGHT WHEN DRIVING, MAYBE IT'S AN ELECTRIC MATTER TOO.
MY SEAT HINGES THAT ADHERE TO THE FLOOR HAVE RUSTED ON THE DRIVER SEAT
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns a 2016 Mitsubishi Outlander. The contact stated while driving at various speeds, the steering column vibrated and made an abnormally loud sound. The contact stated no warning light was illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 95,961.
WHEN BRAKING THE CAR SHAKES AND HAS SINCE I BOUGHT IT IN 2017. THE CAR WILL PULL ALL OVER THE ROAD
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
DRIVE 2016 MITSUBISHI OUTLANDER SPORT. OCT 2018 STARTED EXPERIENCING PROBLEMS WITH THE FUEL GAUGE SENDER BEHAVING ERRATICALLY. FILL WITH GAS AND MAY SHOW FULL TANK OR 3/4 TANK, WITHIN LESS THAN MILE THE MILES UNTLL NEXT FILL WILL JUMP UP. WHILE DRIVING IT WILL JUMP ALL OVER THE PLACE - IN LESS THAN BLOCK IT WENT FROM 390 TO 440. HAS BEEN AS HIGH AS 460. THE LAST TIME I TOOK IT IN I WENT OVER 300 MILES WITH THE FUEL GAUGE SHOWING 3/4 FULL. HAS A 16 GALLON TANK SO ON 4 GALLONS I WOULD HAVE AVERAGED ABOUT 75 MILES TO THE GALLON. HAVE INCLUDED CHART OF ONE FILL UP SHOWING THE MILEAGE AND WHAT THE FUEL GAUGE SHOWS FOR MILES TO NEXT FILL. HAVE ALSO INCLUDED SOME PICTURES TO SHOW DIFFERENCES. SOME INSTANCES I PARK THE CAR AND IT WILL SHOW THE MILES TO FILL AND WHEN I START IT AGAIN THAT WILL HAVE RISEN BY 10'S OR DROPPED BY 10'S. DRIVE 7 MILES ONE WAY TO WORK AND IT HAS GIVEN AS MANY ARE 6 DIFFERENT READINGS DURING THE DRIVE. HAS BEEN ONE YEAR AND STILL NO FIX AND AM AFRAID OF WHAT WILL HAPPEN NEXT. THIS HAPPENS AT ALL DIFFERENT TIMES - DRIVING ON HIGHWAY, CITY STREETS, TURNING, STRAIGHT. NO CONSISTENCY, JUST HAPPENS. HAVE TAKEN IT TO THE DEALER SEVERAL TIMES - THEY KEPT IT TWICE FOR A WEEK EACH TIME - AND THEY SAY THERE IS NOTHING WRONG. ALSO CALLED MITSUBISHI AND THEY SAY DEALER CONTACTED THEM AND THERE IS NOTHING WRONG WITH THE VEHICLE. AT WITS END ON WHAT TO DO WITH IT. ANY HELP??? VEHICLE HAD JUST OVER 20,000 MILES WHEN BEGAN - CURRENTLY HAVE JUST OVER 24,000. THANK YOU
MY NAME IS [XXX], E-MAIL ADDRESS IS [XXX]. I WAS AT THE VICTORY MITSUBISHI DEALER FOR SERVICE ON 7/20/19. I COMPLAINT ABOUT HESITATION AND REDUCE POWER WHEN ACCELERATING. I TOLD THEM ABOUT THE NHTSA CAMPAIGN NUMBER: 16V563000 AND MITSUBISHII RECALL NUMBER SR-16-006 ON THIS SAFETY ISSUE, THEY REFUSED TO ENTERTAIN THIS POTENTIAL RISK BECAUSE MMNA DID NOT LIST MY VIN NUMBER AS POSSIBLE VEHICLE COVERED BY THIS RECALL. THEY INSTEAD OFFERED TO CHARGE ME THE THROTTLE BODY CLEANING AND CHANGE THE TRANSMISSION FLUID. I PAID FOR THE TRANSMISSION FUEL CHANGE AT APPROXIMATELY 26.600 MILES IN ADVANCE OF THE MAINTENANCE SCHEDULE. THE CAR IS STILL HESITATING AT VARIOUS TEMPERATURES. I NEED THIS FIXED!! AND I WOULD LIKE AN APOLOGY FROM THE FACTORY TRAINED SERVICE TECHNICIAN THAT DID NOT LISTEN TO MY COMPLAINT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
My windshield wipers have malfunctioned. They will work for a second than malfunction again. This is creating hazardous conditions that will cause an accident when it is raining.
WIFE WAS DRIVING HER 2016 MITSUBISHI OUTLANDER FROM BISBEE TO SIERRA VISTA, AZ ON SR 92 WHEN ALL OF A SUDDEN SHE HEARD AN EXPLOSION. SHE IMMEDIATELY DUCKED THINKING THAT SOMEONE HAD SHOT AT HER. A NEARBY MOTORIST WAS POINTING TO HER AND HER CAR. SHE DIDN'T KNOW WHAT TO MAKE OF IT, SO SHE PULLED OVER AND EXAMINED HER CAR AND NOTICED A HUGE HOLE IN HER CAR SUNROOF. SHE HAD CALLED ME (HUSBAND) AND TOLD ME WHAT HAPPENED AND ADVISED HER TO CONTINUE TO DRIVE HOME SLOWLY, SO SHE ACTIVATED HER EMERGENCY LIGHTS AND DROVE SLOW. THEN SHORTLY, SHE WAS PULLED OVER BY A COCHISE COUNTY DEPUTY AND ASKED HER IF SHE WAS IN A CAR ACCIDENT AND TOLD THE DEPUTY SHE WAS NOT INVOLVED IN A CAR ACCIDENT AND TOLD HIM WHAT HAPPENED AND WAS TAKEN BACK BY THE SUNROOF DAMAGE. THE DEPUTY ADVISED HER SHE COULDN'T DRIVE THE VEHICLE BECAUSE ALL THE GLASS WAS FALLING ONTO THE ROADWAY. SHE SAID SHE WOULD CALL ME TO GET A TOW TRUCK AND SAID HE WOULD FOLLOW HER INTO TOWN AND SAID TO GO STRAIGHT HOME IN WHICH SHE DID RIGHT AWAY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
I have had multiple issues with this SUV. The main issue I am writing this for is because the car was hit stopped at a red light by another car going over 40 mph. The car rolled back then slammed into my car again going just as fast. The airbags did not deploy and the seatbelts did not lock. The impact actually broke the seats the passenger and I were sitting in. There were extensive injuries that happened because of this. The SUV was deemed a total loss because of the extensive damage done to the car. There were no warning messages, no recalls, etc. The SUV was inspected by a mechanic and insurance company and both said that the airbags should have gone off and the seatbelts should have locked based on the amount of damage to the SUV. I also took this SUV into the Mitsubishi dealership for all services/maintenance and nothing ever came up about any issues.
The contact owns a 2016 Mitsubishi Outlander. The contact received notification of NHTSA Campaign Number: 20V741000 (Parking Brake) and 20V403000 (Seat Belts) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
CVT transmission is slipping really bad and TPS not working .
NOISE COMING FROM FRONT RIGHT WHEEL HAS BEEN CHANGE WHEEL BEARING HUB 2 TIMES SOUND LIKE METAL WITH METAL ROBING AND WE FIND OUT ALL OF THIS CAR EVEN THE 2017 ARE DOING THE SAME WE ARE AFRAID WILL BE A SECT YOU ISSUE AND CAN BE AN ACCIDENT BEEN IN THE WHEEL THE NOISE MAKE THE NOISE WHEN IS IN MOTION WE HAVE TAKE IT TO DEALER THE CORP DO NOT NOW HOW TO FIXE OR WHAT IS HAPPENING
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V144000 (SUSPENSION, STRUCTURE), 20V741000 (PARKING BRAKE) AND 20V279000 (STRUCTURE, SUSPENSION) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO MATTHEWS AUTO GROUP (3721 VESTAL RD, VESTAL, NY 13850, (607)584-5354) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, IT INDEPENDENTLY SURGED FORWARD WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE STOPPED BY DEPRESSING THE BRAKE PEDAL. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .