RoadVitals

2025 Volkswagen Id. Buzz

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest May 15, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

Overview

Our database contains 14 NHTSA owner-reported complaints for the 2025 Volkswagen Id. Buzz, most frequently naming the driver assistance, brakes and body & structure categories. 2 safety recalls have been issued covering this model year; and 90 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance541.7%
  • Brakes325.0%
  • Body & structure216.7%
  • Electrical18.3%
  • Fuel system18.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SEATS:MID/REAR ASSEMBLY

May 15, 2025
5,644 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 ID. BUZZ vehicles. The third-row rear bench is wide enough for three passengers, but is designed for two passengers and equipped with two seat belts. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk: In the event that more than two passengers sit in the rear bench seat, there would not be enough seat belts, increasing the risk of injury during a crash.
The remedy: Dealers will install trim to adjust the width of the third-row rear seats, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72LC.
Volkswagen Group of America, Inc.Manufacturer number 72LCView on NHTSA.gov

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Apr 10, 2025
5,637 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 ID. Buzz vehicles. The brake system warning light on the instrument panel display may be the incorrect symbol and color. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems" and 101, "Control and Displays."
The risk: An incorrectly displayed warning light can fail to alert the driver to critical safety information, increasing the risk of a crash.
The remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 90A2.
Volkswagen Group of America, Inc.Manufacturer number 90A2View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Sep 11, 2026

I am reporting a safety concern involving my 2025 Volkswagen ID. Buzz Pro S RWD. While reversing at approximately 3 mph out of a parking spot, the vehicle suddenly and automatically applied the brakes with extreme force even though there was no obstacle behind the vehicle and no apparent reason for emergency braking. The stop was so abrupt that it felt as though the vehicle had struck a solid object and caused the occupants to experience whiplash-like movement. The braking appears to have been caused by the vehicle's Maneuver Braking/parking collision-avoidance system. This was not simply a warning or normal parking-assistance intervention; the vehicle unexpectedly brought itself to a violent stop. I am concerned that false activation of this system creates its own safety hazard. An unexpected full-force stop while maneuvering could injure occupants, cause a driver to lose control of the situation, or create a collision risk with another vehicle or road user who is not expecting the vehicle to stop suddenly. There was no visible obstacle that would explain the intervention. It's possible the camera system was confused by some shade during a sunny day. I believe this incident should be investigated as a potential defect involving false activation of the automatic braking system on the Volkswagen ID. Buzz.

NHTSA ID
11763636
Incident
Sep 1, 2026
BrakesDriver assistance
Filed Sep 9, 2026
Crash reported

The contact owns a 2025 Volkswagen ID. Buzz. The contact stated that while driving and stopping at a stoplight for approximately 20 seconds, the vehicle unintendedly accelerated and crashed into a 2022 Jeep Wrangler. The vehicle crashed into the other vehicle approximately three times, causing the other vehicle to crash into another vehicle. The brake pedal was depressed but failed to respond as intended. The vehicle was turned off and later restarted and driven to the residence. The manufacturer, Volkswagen Group of America, was contacted by phone. The contact attempted to obtain the data from the EDR. The failure mileage was approximately 6,600.

NHTSA ID
11763122
Incident
Sep 3, 2026
Mileage
6,600 mi
Filed Jun 15, 2026

Twice now, my center touch screen display has failed to operate upon startup. Restarting the vehicle does not fix the problem.The problem is not able to be replicated for the dealer as it happens at random(twice over 13,000 miles). No warnings predicated the error, nor would they be displayable since the screen is off. The vehicle is able to be driven under the error. The backup camera is not usable under the error making for a very dangerous error. The voice assistant does not function under the error(a potential alternative method of accessing the controls that are lost when the screen is in error). Under the second error event, the driver display additionally did not turn on. The vehicle would allow me to drive but did not display speed, gear selection, miles, or any warnings. Drive, Reverse, Park, turn signals, horn, all lighting, regenerative braking and windshield wipers were tested and were functional. All HVAC controls are only accessible through the screen. Under the second error event it was raining and I was unable access those controls to defrost the front windshield. After the vehicle sits in the off position for 30 minutes, the error vanishes.

NHTSA ID
11744226
Incident
May 6, 2026
Filed Apr 28, 2026

My 2025 Volkswagen ID.Buzz is subject to recall 90A2 (NHTSA Campaign 25V233000) concerning an incorrect brake system warning light symbol and color on the instrument panel display. The prescribed remedy is a software update performed by an authorized VW dealer. The vehicle has been at Gunther Volkswagen of Clermont on two separate occasions for this recall and has not been successfully remediated either time. First visit: dropped off April 17, 2026, picked up April 18, 2026 -- update failed. Second visit: dropped off April 20, 2026 and the vehicle remains at the dealer as of today, April 28, 2026 -- now 10 cumulative days out of service across both visits. During the second visit, the dealer attempted a CAN Bus Sleep procedure as a troubleshooting step, but the software update continued to fail at a specific step in the process. The dealer has confirmed the failure and is in contact with VW ODIS Support. This appears to be a systemic issue with VW's software update infrastructure affecting multiple ID.Buzz owners, not an isolated vehicle defect. When I contacted VW Customer Care directly, they declined to intervene, citing dealer independence. The vehicle is otherwise drivable but remains out of my possession while the dealer attempts to complete a federally mandated recall repair.

NHTSA ID
11734367
Incident
Apr 17, 2026
Body & structure
Filed Mar 26, 2026

My vehicles power doors have become exponentially more difficult to open since new in manual mode. I am now not able to open the rear door manually without throwing my weight into it, and my children cannot do it in assisted. I have confirmed with my dealer and a floor unit that the door is infact more difficult to open in manual mode vs power assist. This concerns me because in the event of an accident my children may not be able to evacuate the rear of the car unassisted. VW confirmed there is nothing to be done at the time because “ the rear door is designed to be only operated automatically” and will not investigate until the door motor fails. I believe this is a serious flaw in the design.

NHTSA ID
11727222
Incident
Mar 20, 2026
Brakes
Filed Feb 24, 2026

I am writing to report a serious safety concern regarding the rear brakes. The components are producing heavy squeaking and grinding noises, leading to concerns that the system is defective and unreliable for emergency braking. Additionally, the excessive noise level is a public distraction that negatively impacts the driving environment for others.

NHTSA ID
11720175
Incident
Dec 1, 2025
Driver assistance
Filed Dec 15, 2025
Crash reported

The contact owns a 2025 Volkswagen ID Buzz. The contact stated that while the daughter was turning right onto a curb to park and lifting her foot off the brake pedal, the vehicle suddenly experienced unintended acceleration and crashed into the rear of another parked Honda vehicle, pushing the Honda vehicle approximately eight feet during the impact. During the crash, the vehicle experienced severe front-end damage, but the air bags did not deploy. The collision avoidance also did not engage. The contact zip-tied the grill onto the vehicle in order to replicate the failure the next day. No injuries were reported, and a police report was filed online. The contact indicated that the touch buttons on the steering wheel were easily activated and sensitive to touch, which may have caused the vehicle to erroneously accelerate. The local dealer was notified of the failure and offered to look into a resolution. In addition, the dealer mentioned that in similar cases, vehicles were bought back. The manufacturer was not yet contacted. The cause of the failure was not determined. The failure mileage was 100.

NHTSA ID
11705143
Incident
Dec 12, 2025
Mileage
100 mi
Electrical
Filed Dec 15, 2025

I believe there is a fire risk. Attached is a picture of the fuse block and a device attached to an empty fuse location. Correct procedure is to attach here with a fuse. Instead they attached a wire to the hot side of a fuse location that has no fuse. This small red wire goes to the device. The device is fused and a small black wire comes off the device to a ground . The problem is that the red wire itself is not protected for about a foot until there is the inline fuse. If this wire shorts to ground it would potentially cause a fire. This is a dangling wire in the fuse box area where a person may access this area to get the tire pump or the metal attachment for securing the vehicle. The proper procedure would have been to install the red wire on a small fuse block protected by a proper sized fuse for the wire, Instead of having the unprotected wire dangling in front of the fuse box. This appears to be something the manufacturer added late, and was hacked in by someone that did not have automotive electrical degree. I would expect a mistake like this from an unlicensed kid in a stereo shop, not an automotive manufacturer.

NHTSA ID
11705003
Incident
Dec 14, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

V9326062082403_2

ELECTRICAL SYSTEM

Battery charger control unit software update

V4619022015173_35

SERVICE BRAKES

Brake rotor resurfacing

VOS-26-50

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct various flash programming errors.

V9326062082403_1

ELECTRICAL SYSTEM

Battery charger control unit software update

V9326052081829_2

ELECTRICAL SYSTEM

Diagnosis of low insulation resistance in the High-Voltage (HV) wiring.

Dealer 96A1_20260813

On vehicles of a limited production period, the dynamic light strip of the ID.Light was fitted with insufficient memory. The dynamic light strip above the instrument panel does not work or only illuminates white weakly in the corners. Added GFF and battery charge labor operations to the claiming section due to a change in the ELSA repair manual

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen Id. Buzz by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025Viewing142061.9

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.