RoadVitals

2025 Volkswagen Id. Buzz

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Oct 6, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest May 15, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

Overview

Our database contains 16 NHTSA owner-reported complaints for the 2025 Volkswagen Id. Buzz, most frequently naming the driver assistance, brakes and electrical categories. 2 safety recalls have been issued covering this model year; and 98 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance535.7%
  • Brakes321.4%
  • Electrical321.4%
  • Body & structure214.3%
  • Fuel system17.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V269000

SEATS:MID/REAR ASSEMBLY

May 15, 2025
5,644 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 ID. BUZZ vehicles. The third-row rear bench is wide enough for three passengers, but is designed for two passengers and equipped with two seat belts. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk: In the event that more than two passengers sit in the rear bench seat, there would not be enough seat belts, increasing the risk of injury during a crash.
The remedy: Dealers will install trim to adjust the width of the third-row rear seats, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72LC.
Volkswagen Group of America, Inc.Manufacturer number 72LCView on NHTSA.gov
25V233000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Apr 10, 2025
5,637 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 ID. Buzz vehicles. The brake system warning light on the instrument panel display may be the incorrect symbol and color. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems" and 101, "Control and Displays."
The risk: An incorrectly displayed warning light can fail to alert the driver to critical safety information, increasing the risk of a crash.
The remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 90A2.
Volkswagen Group of America, Inc.Manufacturer number 90A2View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 16
Electrical
Filed Oct 6, 2026

2nd time this week that the entire infotainment system crashed, leaving a black screen. Unable to adjust climate control or see navigation or see car settings. Very dangerous in the middle of driving.

NHTSA ID
11769269
Incident
Oct 6, 2026
Electrical
Filed Oct 4, 2026

On starting the car, infotainment screen shows a blank screen. Audio still works but unable to adjust any settings due to the screen being blank. Holding power button for 15 seconds restarts the infotainment system but screen still remains blank.

NHTSA ID
11768854
Incident
Oct 4, 2026
Driver assistance
Filed Sep 11, 2026

I am reporting a safety concern involving my 2025 Volkswagen ID. Buzz Pro S RWD. While reversing at approximately 3 mph out of a parking spot, the vehicle suddenly and automatically applied the brakes with extreme force even though there was no obstacle behind the vehicle and no apparent reason for emergency braking. The stop was so abrupt that it felt as though the vehicle had struck a solid object and caused the occupants to experience whiplash-like movement. The braking appears to have been caused by the vehicle's Maneuver Braking/parking collision-avoidance system. This was not simply a warning or normal parking-assistance intervention; the vehicle unexpectedly brought itself to a violent stop. I am concerned that false activation of this system creates its own safety hazard. An unexpected full-force stop while maneuvering could injure occupants, cause a driver to lose control of the situation, or create a collision risk with another vehicle or road user who is not expecting the vehicle to stop suddenly. There was no visible obstacle that would explain the intervention. It's possible the camera system was confused by some shade during a sunny day. I believe this incident should be investigated as a potential defect involving false activation of the automatic braking system on the Volkswagen ID. Buzz.

NHTSA ID
11763636
Incident
Sep 1, 2026
BrakesDriver assistance
Filed Sep 9, 2026
Crash reported

The contact owns a 2025 Volkswagen ID. Buzz. The contact stated that while driving and stopping at a stoplight for approximately 20 seconds, the vehicle unintendedly accelerated and crashed into a 2022 Jeep Wrangler. The vehicle crashed into the other vehicle approximately three times, causing the other vehicle to crash into another vehicle. The brake pedal was depressed but failed to respond as intended. The vehicle was turned off and later restarted and driven to the residence. The manufacturer, Volkswagen Group of America, was contacted by phone. The contact attempted to obtain the data from the EDR. The failure mileage was approximately 6,600.

NHTSA ID
11763122
Incident
Sep 3, 2026
Mileage
6,600 mi
Filed Jun 15, 2026

Twice now, my center touch screen display has failed to operate upon startup. Restarting the vehicle does not fix the problem.The problem is not able to be replicated for the dealer as it happens at random(twice over 13,000 miles). No warnings predicated the error, nor would they be displayable since the screen is off. The vehicle is able to be driven under the error. The backup camera is not usable under the error making for a very dangerous error. The voice assistant does not function under the error(a potential alternative method of accessing the controls that are lost when the screen is in error). Under the second error event, the driver display additionally did not turn on. The vehicle would allow me to drive but did not display speed, gear selection, miles, or any warnings. Drive, Reverse, Park, turn signals, horn, all lighting, regenerative braking and windshield wipers were tested and were functional. All HVAC controls are only accessible through the screen. Under the second error event it was raining and I was unable access those controls to defrost the front windshield. After the vehicle sits in the off position for 30 minutes, the error vanishes.

NHTSA ID
11744226
Incident
May 6, 2026
Filed Apr 28, 2026

My 2025 Volkswagen ID.Buzz is subject to recall 90A2 (NHTSA Campaign 25V233000) concerning an incorrect brake system warning light symbol and color on the instrument panel display. The prescribed remedy is a software update performed by an authorized VW dealer. The vehicle has been at Gunther Volkswagen of Clermont on two separate occasions for this recall and has not been successfully remediated either time. First visit: dropped off April 17, 2026, picked up April 18, 2026 -- update failed. Second visit: dropped off April 20, 2026 and the vehicle remains at the dealer as of today, April 28, 2026 -- now 10 cumulative days out of service across both visits. During the second visit, the dealer attempted a CAN Bus Sleep procedure as a troubleshooting step, but the software update continued to fail at a specific step in the process. The dealer has confirmed the failure and is in contact with VW ODIS Support. This appears to be a systemic issue with VW's software update infrastructure affecting multiple ID.Buzz owners, not an isolated vehicle defect. When I contacted VW Customer Care directly, they declined to intervene, citing dealer independence. The vehicle is otherwise drivable but remains out of my possession while the dealer attempts to complete a federally mandated recall repair.

NHTSA ID
11734367
Incident
Apr 17, 2026
Body & structure
Filed Mar 26, 2026

My vehicles power doors have become exponentially more difficult to open since new in manual mode. I am now not able to open the rear door manually without throwing my weight into it, and my children cannot do it in assisted. I have confirmed with my dealer and a floor unit that the door is infact more difficult to open in manual mode vs power assist. This concerns me because in the event of an accident my children may not be able to evacuate the rear of the car unassisted. VW confirmed there is nothing to be done at the time because “ the rear door is designed to be only operated automatically” and will not investigate until the door motor fails. I believe this is a serious flaw in the design.

NHTSA ID
11727222
Incident
Mar 20, 2026
Brakes
Filed Feb 24, 2026

I am writing to report a serious safety concern regarding the rear brakes. The components are producing heavy squeaking and grinding noises, leading to concerns that the system is defective and unreliable for emergency braking. Additionally, the excessive noise level is a public distraction that negatively impacts the driving environment for others.

NHTSA ID
11720175
Incident
Dec 1, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

V9419012011521_22

EXTERIOR LIGHTING

Condensation and or water droplets visible on inside of exterior light lenses

V9422012066639_7

EXTERIOR LIGHTING

Condensation

V0019012040590_16

Water Migration under RAPGARD® during PDI

V9326032083367_2

ELECTRICAL SYSTEM

Installation of Battery Regulation Control Module -J840-, -SX7-, -SX8-.

SM 43-2026

WHEELS

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

V0018092053065_8

Safety Related Inquiry and Reporting

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen Id. Buzz by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025Viewing162059.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.