Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2023 Mitsubishi Outlander submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The vehicle failed to stop. Emergency Braking failed and I was unable to manually depress the brake pedal to stop the vehicle. The vehicle electronics have intermittently have failed, turning everything off in the vehicle including the instrument panel at different times.
The warning went off that the system was not working while I was driving. The call was evaluated by a Mitsubishi Service Center. The Service Center said the Front Bracket for the radar was bent. The Service Center said there is no evidence of a collision to the front end of the car.
Recall repair did not solve the camera problem. Rear camera and parking assist camera's do not come on. When car is shifted into reverse, camera does not appear. This issue was already reported and I have completed the recall maintenance for this issue and the problem still persists. This is a massive safety liability. I took the car into the dealership and they confirmed the recall maintenance has already been completed. They then charged me $100 to do a diagnostic test, but they couldn't determine why the cameras were failing. I paid $100 and left with nothing fixed.
The contact owns a 2023 Mitsubishi Outlander. The contact stated that while reversing, the camera went blank for several seconds. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Numbers: 25V369000 (Back Over Prevention) and 23V345000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,000. Parts distribution disconnect.
The contact owns a 2023 Mitsubishi Outlander. The contact stated that on several occasions while the vehicle was started, in park(P), and while driving and in reverse, the infotainment screen was black. The vehicle was taken to a dealer on several occasions however, the failure could not be replicated. The contact then received notification of NHTSA Campaign Number: 25V369000 (Back Over Prevention). The manufacturer was not notified of the failure. The failure mileage was unknown.
Screen and camera unit cuts off and you have no visual of rear view camera. No radio no sound no screen.
The AEB and FCW turns on suddenly then seems like the car is shutting off while driving
I bought my 2023 Mitsubishi Outlander brand new in March of 2023. I have several dashboard error messages, with huge safety issues. I took it to Mitsubishi and it was in the shop for 65 days and they told me they do not know how to fix it, it is what it is. They also told me I should not rely on the car, the features, and the dashboard. These errors have occurred at different times of day, mileage, and different temperatures. I have pictures for proof. With out these safety features it puts me, my husband, and three small children at risk.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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