RoadVitals

2009 Mobile Suites My

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2009 Mobile Suites My. 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE10040ClosedPreliminary Evaluation

Wheel Separation (Broken Studs)

Opened Oct 14, 2010
Closed May 27, 2011

As a part of PE10-040 investigation activities for both monitoring and to provide candidates for on-site field examinations, ODI had requested Doubletree RV (DRV) to inform ODI of all newly reported wheel separation incidents.DRV has reported two newly-reported incidents since October, 2010. (1) On November 3, 2010, DRV reported the complete separation of the left (driver side) - forward wheel assembly mounted to a 2010 model year DRV Mobile Suites RV equipped with aluminum wheels mounted on eight 9/16 wheel mounting studs.(2) On May 2, 2011, DRV reported the complete separation of the right (passenger side) - rear wheel assembly mounted to a 2010 model year Elite Suites RV equipped with aluminum wheels mounted on eight 5/8 wheel mounting studs.ODI, in conjunction DRV representatives, visited and inspected both of these vehicles shortly after receiving notification of the incident (before repairs were attempted) for the purpose of identifyingcontributory issues associated with components, component interfaces, and/or maintenance issues prior to pertinent evidence being lost or altered in the repair process.***** To improve the mounting surface quality in new production vehicles, DRV instructed that paint be removed from hub faces as of January, 2011.DRV also issued an owner letter in January, 2011 advising owners to check lug nut torque and notify DRV in the event of any owner concerns or problems regarding loosening or inability of the wheel retention system to maintain the specified torque.***** The occurrence of a wheel end separation incidents prompts concern about the wheel end retention integrity of DRV units in the field and justifies further investigation activity.

WHEELS:LUGS/NUTS/BOLTS/STUDS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Mobile Suites My by model year
YearComplaintsRecallsInvestigationsIssue Index
2010102—
2009Viewing001—
2008101—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.