RoadVitals

2010 Mobile Suites My

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 24, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2010 Mobile Suites My, most frequently naming the other / unspecified category. 2 NHTSA investigations name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA11007ClosedEngineering Analysis

Wheel Separations (Broken Studs)

Opened May 27, 2011
Closed Jul 16, 2012

EA11-007 is closed with the submission of recall campaign 12V-028 submitted by DRV.The population included in the campaign action includes 1,701 model year 2008, 2010, and early-2011 DRV models Select, Mobile, and Elite Suite DRV motor homes equipped with disc brakes.The absence of wheel end loosening and/or separation reports related to DRV vehicles produced after January 2011 indicates that changes in manufacturing practices that DRV adopted have improved the integrity of the wheel end system in these vehicles.Further details of this investigation are summarized in the attached closing report.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10357608, 10357609

WHEELS:LUGS/NUTS/BOLTS/STUDSLed to recall 12V028000
PE10040ClosedPreliminary Evaluation

Wheel Separation (Broken Studs)

Opened Oct 14, 2010
Closed May 27, 2011

As a part of PE10-040 investigation activities for both monitoring and to provide candidates for on-site field examinations, ODI had requested Doubletree RV (DRV) to inform ODI of all newly reported wheel separation incidents.DRV has reported two newly-reported incidents since October, 2010. (1) On November 3, 2010, DRV reported the complete separation of the left (driver side) - forward wheel assembly mounted to a 2010 model year DRV Mobile Suites RV equipped with aluminum wheels mounted on eight 9/16 wheel mounting studs.(2) On May 2, 2011, DRV reported the complete separation of the right (passenger side) - rear wheel assembly mounted to a 2010 model year Elite Suites RV equipped with aluminum wheels mounted on eight 5/8 wheel mounting studs.ODI, in conjunction DRV representatives, visited and inspected both of these vehicles shortly after receiving notification of the incident (before repairs were attempted) for the purpose of identifyingcontributory issues associated with components, component interfaces, and/or maintenance issues prior to pertinent evidence being lost or altered in the repair process.***** To improve the mounting surface quality in new production vehicles, DRV instructed that paint be removed from hub faces as of January, 2011.DRV also issued an owner letter in January, 2011 advising owners to check lug nut torque and notify DRV in the event of any owner concerns or problems regarding loosening or inability of the wheel retention system to maintain the specified torque.***** The occurrence of a wheel end separation incidents prompts concern about the wheel end retention integrity of DRV units in the field and justifies further investigation activity.

WHEELS:LUGS/NUTS/BOLTS/STUDS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Sep 24, 2010

OWNER FELT VEHICLE JOLT AND OBSERVED TIRE-WHEEL ASSEMBLY SEPARATED FROM VEHICLE. TIRE-WHEEL BOUNCED, CROSSED MEDIAN, CROSSED OPPOSING TRAFFIC AND WAS STOPPED BY A FENCE. OWNER HAS RETRIEVED AND RETAINED THE SEPARATED WHEEL. OWNER TOOK DELIVERY IN FEB 2010 AND HAD ACCUMULATED LESS THAN OR APROX 5000 MILES. OWNER CHECKED WHEEL NUT TORQUE SEVERAL TIMES (WITH FOUR WAY BAR) AND ALWAYS FOUND TIGHT. DEALERSHIP REPORTED REPLACED ALL STUD ON ALL WHEELS WHEN REPAIRING; OWNER HAS FOUND THEM TIGHT SINCE (130 LB-FT). THIS VEHICLE HAD BEEN EQUIPPED WITH 8-STUD ALUMINUM WHEELS. UPDATED 01/06/11*LJ UPDATED 04/07/11

NHTSA ID
10357608
Incident
Jun 21, 2010

Compare model years

Complaint and recall counts across every year of this model

Mobile Suites My by model year
YearComplaintsRecallsInvestigationsIssue Index
2010Viewing102—
2009001—
2008101—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.