RoadVitals

2015 Mobility Ventures Mv-1

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Dec 18, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 30, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2015 Mobility Ventures Mv-1, most frequently naming the exterior lighting and electrical categories. 3 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Exterior lighting266.7%
  • Electrical133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V461000

ELECTRONIC STABILITY CONTROL (ESC)

Jun 30, 2023
525 units potentially affected
The defect: Mobility Ventures, LLC (Mobility Ventures) is recalling certain 2015-2016 MV1 vehicles. The ESC malfunction indicator warning light may not illuminate to indicate an issue with the Electronic Stability Control System. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
The risk: An ESC malfunction indicator light that fails to illuminate during an electronic stability control event can increase the risk of a crash.
The remedy: Dealers will update the electronic brake control module (EBCM) software, free of charge. Owner notification letters are expected to be mailed August 28, 2023. Owners may contact Mobility Ventures customer service at 1-877-681-3678.
Mobility Ventures LLCView on NHTSA.gov
18V382000

EXTERIOR LIGHTING:TURN SIGNAL

Jun 7, 2018
977 units potentially affected
The defect: Mobility Ventures LLC (Mobility Ventures) is recalling certain 2015-2016 Mobility Ventures MV-1 vehicles. If a rear turn signal stops working properly, the vehicle will not adjust the turn signal flash rate frequency to warn the driver that a turn signal is not working correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: If the driver is unaware that his turn signals are not working properly, the driver may continue to use the vehicle with turn signals that may not communicate the driver's intentions, increasing the risk of a crash.
The remedy: Mobility Ventures will notify owners and dealers will upload revised software into the vehicle's body control module, free of charge. Mobility Ventures issued owners an interim notification on July 30, 2018. The recall began May 6, 2019. Owners may contact Mobility Ventures customer service at 1-877-681-3678.
Mobility Ventures LLCView on NHTSA.gov
17V836000

SEATS

Dec 20, 2017
5,207 units potentially affected
The defect: Mobility Ventures LLC (Mobility Ventures) is recalling certain 2011-2016 MV-1 vehicles. During a hard rear impact, the driver's seat-height adjustment assembly may disengage from the seat track and the fore/aft seat adjuster may be released, potentially causing the seat to disengage from the seat track.
The risk: If the driver's seat partially of fully disengages from the seat track in a rear-end crash, they have an increased risk of injury.
The remedy: Mobility Ventures will notify owners, and dealers will install a seat track reinforcement kit, free of charge. The recall began on February 14, 2018. Owners may contact Mobility Ventures customer service at 1-877-681-3678. Mobility Ventures number for this recall is R1801.
Mobility Ventures LLCManufacturer number R1801View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Dec 18, 2018

THERE IS A RECALL ON THE BACK TAIL LIGHT PASSENGER SIDE. I GOT THE RECALL LETTER FROM MV-1 STATING THAT THEY WOULD SEND US ANOTHER LETTER ON THE MATTER, BUT I HAVE NOT RECEIVED IT. IT WAS SUPPOSED TO BE SENT OUT EARLY ON OCT 2018

NHTSA ID
11162245
Incident
Jul 1, 2018
Exterior lighting
Filed Dec 18, 2018

I HAVE REPLACED THE PASSENGER SIDE HEAD LIGHT TWICE, AND NOW IT WON' COME ON.I HAVE REPLACED THE LIGHT AGAIN, BUT STILL WON'T TURN ON.

NHTSA ID
11162234
Incident
Nov 1, 2017
Mileage
500 mi
Electrical
Filed Sep 20, 2017

NO BRAKE LIGHTS, WAS TOLD BY DEALER THIS IS A KNOWN PROBLEM WITH THE 2016 MODEL. NEEDS TO BE A NATIONAL RECALL FOR SAFETY. THIS IS A 2016 VEHICLE SYSTEM DID NOT RECOGNIZE SO I USED 2015.

NHTSA ID
11024595
Incident
Sep 18, 2017
Mileage
348 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

M16-10-03

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:MATERIALS:FLOORING

MV-1 Service Information Bulletin - Flooring Adhesive Separation

M16-12-02

BACK OVER PREVENTION; POWER TRAIN; WHEELS

MV-1 Abs wheel speed sensor diagnostics and Hub bearing assembly replacement

SB-M-15-10-04

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

MV1: HARNESS MARKER LAMP REPLACEMENT IS NOW AVAILABLE AND ABLE TO FIT REAR RED AND FRONT AMBER MARKER LAMPS AND DUE TO LOCATION, IS PRONE TO CORROSION AND WATER INTRUSION AND NEED DIELECTRIC GREASE AT TIME OF REPLACEMENT. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mobility Ventures Mv-1 by model year
YearComplaintsRecallsInvestigationsIssue Index
2016130—
2015Viewing330—
2014010—
2013010—
2012010—
2011110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.