RoadVitals

2001 Monaco Coach Diplomat Le

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Apr 18, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 5, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2001 Monaco Coach Diplomat Le, most frequently naming the steering, other / unspecified and suspension categories. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering360.0%
  • Other / unspecified120.0%
  • Suspension120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
08V257000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jun 5, 2008
8,587 units potentially affected
The defect: MONACO IS RECALLING CERTAIN MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.
The risk: EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.
The remedy: MONACO IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS. NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE RECALL BEGAN ON AUGUST 29, 2008. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR MONACO AT 1-800-685-6545.
MONACO COACH CORPORATIONManufacturer number R08017View on NHTSA.gov
02V013001

SERVICE BRAKES, AIR:CONTROLS, PEDALS AND LINKAGES

Jan 7, 2002
5,956 units potentially affected
The defect: ON CLASS A MOTOR HOMES BUILT WITH A STEERABLE AUXILIARY AXLE AND EQUIPPED WITH CERTAIN MERITOR-WABCO BRAKE SYSTEM TWO AND FOUR PORT RELAY VALVES, THE VALVE MAY STICK OPEN WHEN A HIGH-PRESSURE BRAKE APPLICATION IS RELEASED.
The risk: WHEN THE VALVE STICKS OPEN, IT CAN RESULT IN A TOTAL LOSS OF AIR FROM EITHER THE SERVICE OR THE PARK BRAKE SYSTEM. THE DRIVER MAY LOSE BRAKING ABILITY UNDER A SERVICE APPLICATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: DEALERS WILL REPLACE THESE VALVES. MERITOR WABCO IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERITOR WABCO AT 800-535-5560 OR MONACO AT 1-877-466-6226.
MONACO COACH CORP.View on NHTSA.gov
01V128005

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Apr 30, 2001
3,320 units potentially affected
The defect: VEHICLE DESCRIPTION: CLASS A MOTOR HOMES EQUIPPED WITH SAFETY BELT ASSEMBLIES BUILT BY AM-SAFE. ON SOME SEAT BELTS, THE BUCKLE AND CONNECTOR MAY UNLATCH DURING A COLLISION.
The risk: SERIOUS INJURY OR DEATH COULD OCCUR IF THE VEHICLE OCCUPANT IS NOT PROPERLY RESTRAINED.
The remedy: DEALERS WILL INSPECT THE LAP BELTS AND, IF NECESSARY, REPLACE IT WITH A NEW BELT ASSEMBLY. AM-SAFE IS CONDUCTING THE OWNER NOTIFICATION. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT AM-SAFE AT 219-266-8330 OR MONACO AT 219-862-7211.
MONACO COACH CORP.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Apr 18, 2008
Fire reported

TL*THE CONTACT OWNS A 2001 MONACO DIPLOMAT LE. THE CONTACT STATED THAT HIS REFRIGERATOR FAILED TO WORK. HE CALLED A LOCAL TECHNICIAN TO COME OUT AND INSPECT THE VEHICLE AND WAS INFORMED THAT THERE WAS A COOLANT LEAK. THE TECHNICIAN STATED THAT THE FAILURE COULD BE REPAIRED OR THE CONTACT COULD PURCHASE A NEW UNIT. THE CONTACT CHOSE TO PURCHASE A NEW UNIT; HOWEVER, THE OLD UNIT WAS NOT REMOVED BECAUSE IT WAS INOPERABLE. ON APRIL 9, 2008, THE CONTACT HEARD A LOUD EXPLOSION FOLLOWED BY A HISSING SOUND AND A STRONG AMMONIA ODOR. HIS GRANDSON NOTICED A FIRE IN THE AREA OF THE REFRIGERATOR. THE FIRE DEPARTMENT ARRIVED AND INFORMED THE CONTACT AND HIS FAMILY THAT THEY COULD NOT STAY IN THE VEHICLE BECAUSE OF THE FUMES. A POLICE REPORT WAS FILED. MONACO STATED THAT THEY WERE NOT RESPONSIBLE FOR ANY OF THE DAMAGE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08E030000 (EQUIPMENT), BUT HIS UNIT WAS IDENTIFIED AS ONE OF THE DEFECTED UNITS. THE FAILURE AND CURRENT MILEAGES WERE 31,000.

NHTSA ID
10224929
Incident
Apr 9, 2008
Mileage
31,000 mi
Steering
Filed Jan 5, 2003

3RD UPDATE TO OD ID #8005766. THE GOODYEAR PRODUCT SERVICE BULLETIN (PSB 2002-20), DATED JULY 10, 2002, WAS FOR THE 1999-2001 40 FT. MONACO WINDSOR MOTOR HOME WITH 275/70R22.5 LR H TIRES. OUR 2001 40 FT. DIPLOMATE LE HAS THE SAME TIRES AND WEIGHS APPROXIMATELY THE SAME. THE WHEELBASE ON THE 40 FT. WINDSOR IS 270 INCHES, THE WHEELBASE ON THE DIPLOMAT LE IS 256 INCHES, WHICH MAKES IT 12 INCHES SHORTER THAN THE WINDSOR AND WITH MORE WEIGHT TO THE REAR OF THE MOTOR HOME, WHICH COLD BE ONE OF THE CAUSES OF THE STEERING PROBLEM. I TALKED WITH AN ENGINEER FROM GOODYEAR AND HE SAID OUR MOTOR HOME, WITH 125 LBS. OF AIR IN THE TIRES AND RUNNING AT FREEWAY SPEEDS IN 90+ DEGREE WEATHER, WOULD BE COMPARABLE TO THE "FIRESTONE FORD ROLLOVER" PROBLEM, WITH THIS SIZE TIRE AND AIR PRESSURE. (HE ALSO INDICATED HE WOULD HAVE TO DENY THIS SHOULD HE BE ASKED BY ANY SAFETY AGENCY). GOODYEAR DOES HAVE A TIRE WHICH IS A SIZE BETWEEN WHAT WE CURRENTLY HAVE AND WHAT THEY ARE PUTTING ON THE WINDSOR (WHICH IS TOO LARGE FOR OUR MOTOR HOME). I TALKED WITH AN ENGINEER FROM MICHELIN AND HE SAID THE MICHELIN 275/80R22X2A2 WOULD BE A LOT SAFER TIRE ON THE VEHICLE. THAT TIRE IS 41 INCHES IN DIAMETER AS COMPARED TO OUR 37 INCHES IN DIAMETER, AND WOULD CAUSE THE VEHICLE TO STEER BETTER. WE'VE MET A LOT OF PEOPLE AT MONACO RALLYS WHO HAVE HAD SIMILAR PROBLEMS WITH STEERING AND TIRES, BUT THEY SAID MONACO TOLD THEM IF THEY REPORTED ANY PROBLEMS TO THE GOVERNMENT, THEY WOULD NO LONGER TRY TO HELP THEM. WEIGHT & MEASUREMENT CHARTS FOR MONACO COACHES CAN BE FOUND AT HTTP://WWW.MONACOCOACH.COM. MONACO ONLY MADE THE DIPLOMAT LE IN 2001 AND 2002 AND THEN STOPPED. WE FEEL THIS HAD TO DO WITH THE POOR QUALITY OF THE PRODUCT ALTHOUGH THEY DENY THIS.

NHTSA ID
10000735
Incident
Jan 20, 2001
Mileage
237 mi
Steering
Filed Dec 31, 2002

2ND UPDATE TO OD ID 8005766. THE GOODYEAR TIRE REPLACEMENT, WE ARE TOLD, WAS NOT A RECALL AND DID NOT INCLUDE OUR COACH. HOWEVER, WE FEEL BECAUSE THE TIRE SIZES BEING REPLACED WERE THE SAME AS OURS, WE SHOULD BE INCLUDED. MONACO STATES THEY DID NOT TELL GOODYEAR NOT TO REPLACE THE TIRES, GOODYEAR CHOSE NOT TO PUT LARGER TIRES ON. WE HAVE ALSO SOUGHT TO HAVE THE MONROE SHOCKS REPLACED AND WERE TOLD BY MONROE THAT ROADMASTER WOULD HAVE TO TAKE THEM OFF AND SEND THEM BACK; HOWEVER, BECAUSE OF THE LEGAL DISPUTE, ROADMASTER WILL NOT DO THIS. THE SHOCKS ARE UNDER WARRANTY. WE ARE STILL BEING TOLD TO CONTACT A MONROE DEALER. HOWEVER, WE STILL FEEL THAT BECAUSE MONACO HAS BEEN AWARE OF THIS PROBLEM WITH THE STEERING SINCE WE'VE HAD THE MOTOR HOME, THEY SHOULD BE MORE COOPERATIVE WHEN OUTSIDE AGENCIES TRY TO ASSIST US. WE FEEL THE MOTOR HOME IS NOT SAFE TO DRIVE BECAUSE OF THE STEERING.

NHTSA ID
10000654
Incident
Jan 20, 2001
Mileage
237 mi
Steering
Filed Dec 30, 2002

UPDATE TO OD ID 8005766. WE HAVE BEEN TRYING TO GET OUR STEERING PROBLEM SOLVED WITH MONACO BUT THEY REFUSE TO DO ANYTHING BECAUSE WE HAVE A LAWSUIT PENDING (THE LAWSUIT DOES NOT ADDRESS THE STEERING PROBLEM). WE RECENTLY LEARNED THAT GOODYEAR HAS A RECALL (PSB#2002-20) ON OUR TIRES, WHICH ONLY HAVE 15,000 MILES ON AND ARE BADLY WORN, BUT MONACO WILL NOT AUTHORIZE THE REPLACEMENT BECAUSE OF OUR LAWSUIT. WE WANT TO UPDATE THIS COMPLAINT SO, IN THE EVENT WE ARE INVOLVED IN AN ACCIDENT WE HAVE ON RECORD THAT MONACO HAS REFUSED TO ADDRESS THIS STEERING PROBLEM.

NHTSA ID
10000640
Incident
Jan 20, 2001
Mileage
237 mi
Suspension
Filed Mar 15, 2002
Fire reported

VEHICLE HAS HAD APPROXIMATELY 12 ALIGNMENTS, WANDERS ALL OVER THE ROAD AND IS DIFFICULT TO CONTROL. MANUFACTURER HAS NO REMEDY.*AK *MR

NHTSA ID
8005766
Incident
Jan 20, 2001

Compare model years

Complaint and recall counts across every year of this model

Monaco Coach Diplomat Le by model year
YearComplaintsRecallsInvestigationsIssue Index
2001Viewing530—
2000010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.