RoadVitals

2012 Moto Guzzi Norge 1200

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 6, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 24, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2012 Moto Guzzi Norge 1200, most frequently naming the engine category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V323000

SUSPENSION:REAR

Jul 24, 2013
680 units potentially affected
The defect: Piaggio Group Americas (Piaggio) is recalling certain model year 2012-2013 Moto Guzzi Stelvio NTX 1200 motorcycles manufactured February 6, 2012, through April 10, 2013; and model year 2012-2013 Moto Guzzi Norge 1200 motorcycles manufactured January 25, 2012, through March 21, 2013; and model year 2012-2013 Moto Guzzi Griso 1200 motorcycles manufactured January 26, 2012, through April 29, 2013. Due to a manufacturing fault, the rear suspension connecting links could fracture.
The risk: If the rear suspension links fail while riding, the rear suspension would suddenly collapse, increasing the risk of a crash.
The remedy: Piaggio will notify owners, and Moto Guzzi dealers will replace the rear suspension connecting links on the affected vehicles, free of charge. The recall began on August 12, 2013. Owners may contact Piaggio at 1-877-696-6864.
Piaggio Group Americas. Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Jun 6, 2016

ALL 8V ENGINES MADE BY MOTO GUZZI FROM 2009 TO 2012 HAD FLAT LIFTERS THAT ARE PRONE TO FAILING. THE ONLY WAY THERE HAS NOT BEEN AN ACCIDENT IS THEY WARN BY BEING VERY NOISY AND OWNERS REPAIR THEM. PIAGGIO, WHO OWNS MOTO GUZZI, TAKES EACH CASE SEPARATELY AND MY OR MAY NOT WARRANTY THEM PLUS TAKES MONTHS AT TIMES TO DECIDE MANY TIMES LEAVING THE OWNER WITH A $2,000 REPAIR. PARTICLES FROM THE FAILING LIFTERS AND CAMS CAN DESTROY THE BEARINGS AND CAUSE A COMPLETE LOSS OF POWER AND DESTROY THE ENGINE. THEY HAVE KITS TO FIX IT BUT WILL NOT RECALL IT. SUZUKI HAS A SIMILAR PROBLEM ON THEIR 650 V-STROM THAT THEY SOLD FEWER OF AND THEY RECALLED THEM. ON MINE AT 2,900 MILES I REPLACED THEM TO PREVENT THE ENGINE DAMAGE AND THEY ALREADY WERE SHOWING WEAR. SOME HAVE GONE LONGER BUT THEN FURTHER ENGINE DAMAGE IS DONE. SINCE I DID MY OWN WORK IT IS NOT EVEN UNDER CONSIDERATION FOR WARRANTY EVEN WITH THE OFFER OF JUST COVER DEALER COST OF THE PARTS.

NHTSA ID
10872790
Incident
Mar 23, 2016
Mileage
2,900 mi

Compare model years

Complaint and recall counts across every year of this model

Moto Guzzi Norge 1200 by model year
YearComplaintsRecallsInvestigationsIssue Index
2013210—
2012Viewing110—
2009000—
2008000—
2007601—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.