RoadVitals

2000 National Rv Surfside Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Dec 3, 2010
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 28, 2002

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2000 National Rv Surfside. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Brakes
Filed Dec 3, 2010

TL*THE CONTACT OWNS A 2000 NATIONAL RV SURFSIDE. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES SUDDENLY ENGAGED AND THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL WHICH EXTENDED TO THE FLOORBOARD. THE CONTACT THEN NOTICED THAT THE BRAKES WERE VERY HOT AFTER THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE BRAKES WERE LOCKING UP AND OVERHEATING. HE WAS NOTIFIED BY THE MANUFACTURER THE VEHICLE WAS NOT INCLUDED IN RECALL 04V084000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 40,000. UPDATED 02/07/11 *BF

NHTSA ID
10369037
Incident
Jul 1, 2010
Mileage
40,000 mi
Other / unspecified
Filed Jan 30, 2007

ON 1/27/07 WHILE DRIVING WITH MY FAMILY ON MY 2000 NATIONAL RV SURFSIDE WE STARTED SMELLING PROPANE GAS, AT FIRST WE THOUGHT IT WAS COMING FROM THE STOVE. WE CHECKED IT AND FOUND NOTHING, WHEN WE MADE IT TO OUR DESTINATION AS I GOT OFF THE RV I SMELL PROPANE GAS IN THE EXTERIOR SO DECIDED TO CHECK THE TANK. WHEN I OPENED THE PROPANE DEPARTMENT I HEARD THE TANK HISSING, SO I THOUGHT MAYBE A FITTING HAD COME LOOSE, BUT AFTER CHECKING THE TANK WITH SOAP AND WATER I FOUND THAT IT WAS LEAKING FROM A BRACKET WELDED TO THE TANK FOR MOUNTING. ON 01/29/07 CONTACTED NATIONAL RV TO REPORT THE PROBLEM AND BASICALLY THEY TOLD ME I WOULD NEED TO PURCHASE A NEW TANK SINCE IT WAS NOT COVERED ANYMORE. I TOLD THEM THAT I FELT THE REASON THE TANK CRACKED WAS BECAUSE THE WAY IT WAS MOUNTED (RIGID) TO THE BRACKETS AND FRAME. THEN THE REPRESENTATIVE ADVISED ME TO CALL THE LP TANK MANUFACTURE IN CHICAGO, WITCH I DID TODAY (01/30/07) AND I TOLD THEM THE PROBLEM. THE REPRESENTATIVE FROM TANK MANUFACTURE ADVISED ME THE PROBLEM WAS CAUSED BY THE WAY NATIONAL RV MOUNTED THE TANK (RIGID) WHICH IS WHAT I THOUGHT ALL ALONG. SHE ALSO SUGGESTED I CALL NATIONAL RV BACK AND TRY TO HAVE THEM REPLACE THE TANK AND MOUNTED IN A SAFER WAY, SO I DID. AFTER SPEAKING WITH THE OWNER SERVICE SUPERVISOR, HE TOLD ME THAT I WAS OUT OF LUCK AND WOULD BE GLAD TO SELL ME A TANK FOR $678.33 + SHIPPING. MY REASON FOR FILING THIS COMPLAINT IS TO HOPEFULLY THIS GETS LOOKED INTO BY NHTSA AND HOPEFULLY IT DOESN'T HAPPEN TO SOMEONE ELSE AND NO LIVES WILL BE LOST. *NM

NHTSA ID
10181179
Incident
Jan 27, 2007
Mileage
39,200 mi
Body & structure
Filed Aug 28, 2002

THE CONSUMER NOTICED THAT THE BIN ABOVE THE TAIL PIPE WAS MELTED. THE CONSUMER FEELS THERE SHOULD BE A HEAT SHIELD BETWEEN THE TAIL PIPE AND THE PLASTIC BIN. THE GENERATOR TAIL PIPE IS ALSO LOCATED UNDER A PLASTIC BIN WITHOUT A HEAT SHIELD *SCC *NLM

NHTSA ID
567239
Incident
Jul 4, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .