RoadVitals

2000 National Rv Surfside

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Dec 3, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 4, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2000 National Rv Surfside, most frequently naming the body & structure, brakes and other / unspecified categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure133.3%
  • Brakes133.3%
  • Other / unspecified133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V230000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jun 4, 2007
21,326 units potentially affected
The defect: CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: NATIONAL RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST OWNERS IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NATIONAL RV AT 1-800-999-7260, EXT. 4335. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), AN AGENCY OF THE UNITED STATES DEPARTMENT OF TRANSPORTATION, HAS BEEN NOTIFIED THAT NATIONAL RV, INC. AND ITS HOLDING COMPANY, NATIONAL RV HOLDINGS, INC., HAVE FILED FOR BANKRUPTCY. NHTSA HAS BEEN ADVISED THAT OWNERS WHO WISH TO PURSUE CLAIMS RELATED TO SAFETY RECALL REPAIR WORK ON THEIR NATIONAL RV VEHICLES MAY FILE A PROOF OF CLAIM WITH THE UNITED STATES BANKRUPTCY COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA, RIVERSIDE DIVISION. THE CASE NUMBER ASSIGNED TO THIS MATTER IS 07-17941. THE PROOF OF CLAIM FORM AND INSTRUCTIONS ARE AVAILABLE ONLINE AT THE COURT'S WEBSITE WWW.CACB.USCOURTS.GOV. ADDITIONAL INFORMATION ABOUT THE BANKRUPTCY AND ITS PROCEEDINGS MAY ALSO BE FOUND AT WWW.OMNIMGT.COM/NATIONALRV. NATIONAL RV'S PHONE NUMBER IS (951) 943-6007. INFORMATION ABOUT SAFETY RECALLS ON NATIONAL RV'S PRODUCTS MAY BE FOUND AT WWW.SAFERCAR.GOV. THE NHTSA WISHES TO ADVISE OWNERS OF RECALLED PRODUCTS THAT, IN THE INTERESTS OF THEIR SAFETY AND THE SAFETY OF THE MOTORING PUBLIC, ALL SAFETY RECALL WORK SHOULD BE PERFORMED ON MOTOR VEHICLES AND ITEMS OF EQUIPMENT.
NATIONAL RV, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Dec 3, 2010

TL*THE CONTACT OWNS A 2000 NATIONAL RV SURFSIDE. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES SUDDENLY ENGAGED AND THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL WHICH EXTENDED TO THE FLOORBOARD. THE CONTACT THEN NOTICED THAT THE BRAKES WERE VERY HOT AFTER THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE BRAKES WERE LOCKING UP AND OVERHEATING. HE WAS NOTIFIED BY THE MANUFACTURER THE VEHICLE WAS NOT INCLUDED IN RECALL 04V084000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 40,000. UPDATED 02/07/11 *BF

NHTSA ID
10369037
Incident
Jul 1, 2010
Mileage
40,000 mi
Other / unspecified
Filed Jan 30, 2007

ON 1/27/07 WHILE DRIVING WITH MY FAMILY ON MY 2000 NATIONAL RV SURFSIDE WE STARTED SMELLING PROPANE GAS, AT FIRST WE THOUGHT IT WAS COMING FROM THE STOVE. WE CHECKED IT AND FOUND NOTHING, WHEN WE MADE IT TO OUR DESTINATION AS I GOT OFF THE RV I SMELL PROPANE GAS IN THE EXTERIOR SO DECIDED TO CHECK THE TANK. WHEN I OPENED THE PROPANE DEPARTMENT I HEARD THE TANK HISSING, SO I THOUGHT MAYBE A FITTING HAD COME LOOSE, BUT AFTER CHECKING THE TANK WITH SOAP AND WATER I FOUND THAT IT WAS LEAKING FROM A BRACKET WELDED TO THE TANK FOR MOUNTING. ON 01/29/07 CONTACTED NATIONAL RV TO REPORT THE PROBLEM AND BASICALLY THEY TOLD ME I WOULD NEED TO PURCHASE A NEW TANK SINCE IT WAS NOT COVERED ANYMORE. I TOLD THEM THAT I FELT THE REASON THE TANK CRACKED WAS BECAUSE THE WAY IT WAS MOUNTED (RIGID) TO THE BRACKETS AND FRAME. THEN THE REPRESENTATIVE ADVISED ME TO CALL THE LP TANK MANUFACTURE IN CHICAGO, WITCH I DID TODAY (01/30/07) AND I TOLD THEM THE PROBLEM. THE REPRESENTATIVE FROM TANK MANUFACTURE ADVISED ME THE PROBLEM WAS CAUSED BY THE WAY NATIONAL RV MOUNTED THE TANK (RIGID) WHICH IS WHAT I THOUGHT ALL ALONG. SHE ALSO SUGGESTED I CALL NATIONAL RV BACK AND TRY TO HAVE THEM REPLACE THE TANK AND MOUNTED IN A SAFER WAY, SO I DID. AFTER SPEAKING WITH THE OWNER SERVICE SUPERVISOR, HE TOLD ME THAT I WAS OUT OF LUCK AND WOULD BE GLAD TO SELL ME A TANK FOR $678.33 + SHIPPING. MY REASON FOR FILING THIS COMPLAINT IS TO HOPEFULLY THIS GETS LOOKED INTO BY NHTSA AND HOPEFULLY IT DOESN'T HAPPEN TO SOMEONE ELSE AND NO LIVES WILL BE LOST. *NM

NHTSA ID
10181179
Incident
Jan 27, 2007
Mileage
39,200 mi
Body & structure
Filed Aug 28, 2002

THE CONSUMER NOTICED THAT THE BIN ABOVE THE TAIL PIPE WAS MELTED. THE CONSUMER FEELS THERE SHOULD BE A HEAT SHIELD BETWEEN THE TAIL PIPE AND THE PLASTIC BIN. THE GENERATOR TAIL PIPE IS ALSO LOCATED UNDER A PLASTIC BIN WITHOUT A HEAT SHIELD *SCC *NLM

NHTSA ID
567239
Incident
Jul 4, 2002

Compare model years

Complaint and recall counts across every year of this model

National Rv Surfside by model year
YearComplaintsRecallsInvestigationsIssue Index
2008010—
2007020—
2006120—
2001220—
2000Viewing310—
1999110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.