RoadVitals

2001 National Rv Surfside

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 7, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 4, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2001 National Rv Surfside, most frequently naming the brakes category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V230000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jun 4, 2007
21,326 units potentially affected
The defect: CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: NATIONAL RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST OWNERS IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NATIONAL RV AT 1-800-999-7260, EXT. 4335. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), AN AGENCY OF THE UNITED STATES DEPARTMENT OF TRANSPORTATION, HAS BEEN NOTIFIED THAT NATIONAL RV, INC. AND ITS HOLDING COMPANY, NATIONAL RV HOLDINGS, INC., HAVE FILED FOR BANKRUPTCY. NHTSA HAS BEEN ADVISED THAT OWNERS WHO WISH TO PURSUE CLAIMS RELATED TO SAFETY RECALL REPAIR WORK ON THEIR NATIONAL RV VEHICLES MAY FILE A PROOF OF CLAIM WITH THE UNITED STATES BANKRUPTCY COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA, RIVERSIDE DIVISION. THE CASE NUMBER ASSIGNED TO THIS MATTER IS 07-17941. THE PROOF OF CLAIM FORM AND INSTRUCTIONS ARE AVAILABLE ONLINE AT THE COURT'S WEBSITE WWW.CACB.USCOURTS.GOV. ADDITIONAL INFORMATION ABOUT THE BANKRUPTCY AND ITS PROCEEDINGS MAY ALSO BE FOUND AT WWW.OMNIMGT.COM/NATIONALRV. NATIONAL RV'S PHONE NUMBER IS (951) 943-6007. INFORMATION ABOUT SAFETY RECALLS ON NATIONAL RV'S PRODUCTS MAY BE FOUND AT WWW.SAFERCAR.GOV. THE NHTSA WISHES TO ADVISE OWNERS OF RECALLED PRODUCTS THAT, IN THE INTERESTS OF THEIR SAFETY AND THE SAFETY OF THE MOTORING PUBLIC, ALL SAFETY RECALL WORK SHOULD BE PERFORMED ON MOTOR VEHICLES AND ITEMS OF EQUIPMENT.
NATIONAL RV, INC.View on NHTSA.gov
03V059000

SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP

Feb 21, 2003
2,761 units potentially affected
The defect: CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY STANDARD.
The risk: IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE BRAKE SYSTEM WARNING INDICATOR.
The remedy: DEALERS WILL REPOSITION A LIGHT BULT FROM ONE SOCKET TO ANOTHER, AND REATTACH A WIRE FROM ONE CONNECTOR TO ANOTHER. OWNER NOTIFICATION BEGAN SEPTEMBER 2, 2003. OWNERS SHOULD CONTACT NATIONAL RV AT 1-800-439-3653. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), AN AGENCY OF THE UNITED STATES DEPARTMENT OF TRANSPORTATION, HAS BEEN NOTIFIED THAT NATIONAL RV, INC. AND ITS HOLDING COMPANY, NATIONAL RV HOLDINGS, INC., HAVE FILED FOR BANKRUPTCY. NHTSA HAS BEEN ADVISED THAT OWNERS WHO WISH TO PURSUE CLAIMS RELATED TO SAFETY RECALL REPAIR WORK ON THEIR NATIONAL RV VEHICLES MAY FILE A PROOF OF CLAIM WITH THE UNITED STATES BANKRUPTCY COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA, RIVERSIDE DIVISION. THE CASE NUMBER ASSIGNED TO THIS MATTER IS 07-17941. THE PROOF OF CLAIM FORM AND INSTRUCTIONS ARE AVAILABLE ONLINE AT THE COURT'S WEBSITE <A HREF=HTTP://WWW.CACB.USCOURTS.GOV>HTTP://WWW.CACB.USCOURTS.GOV</A> . ADDITIONAL INFORMATION ABOUT THE BANKRUPTCY AND ITS PROCEEDINGS MAY ALSO BE FOUND AT <A HREF=HTTP://WWW.OMNIMGT.COM/NATIONALRV>HTTP://WWW.OMNIMGT.COM/NATIONALRV</A> . NATIONAL RV'S PHONE NUMBER IS (951) 943-6007. INFORMATION ABOUT SAFETY RECALLS ON NATIONAL RV'S PRODUCTS MAY BE FOUND AT WWW.SAFERCAR.GOV. THE NHTSA WISHES TO ADVISE OWNERS OF RECALLED PRODUCTS THAT, IN THE INTERESTS OF THEIR SAFETY AND THE SAFETY OF THE MOTORING PUBLIC, ALL SAFETY RECALL WORK SHOULD BE PERFORMED ON MOTOR VEHICLES AND ITEMS OF EQUIPMENT.
NATIONAL RV INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Apr 7, 2017

AUTO PARK BRAKE SYSTEM HAS FAILED 3 TIMES. REAR WHEELS TRIED TO LOCK UP AND DID ONCE I SLOWED THE COACH . GREEN PRESSURE SWITCH FAILED WHILE GOING DOWN THE ROAD. LIGHT SWITCH FAILED LEAKED FLUID , DASH LIGHT "CAME ON" , REAR WHEELS DID NOT LOCK UP THIS TIME. GRAY LITE S/W FAILED AGAIN LEAKING FLUID "DASH LIGHT CAME ON AGAIN. THE SWITCHING SYSTEM SEEMS TO BE UNRELIABLE, CAUSES UNSAFE UNEXPECTED LOCK UP ON REAR WHEELS WITH NO NOTICE, IF IN TRAFFIC VERY DANGEROUS SITUATION.

NHTSA ID
10971101
Incident
Mar 30, 2017
Mileage
60,000 mi
Brakes
Filed Jun 4, 2010

TL* THE CONTACT OWNS A 2001 NATIONAL SURFSIDE RV. THE VEHICLE WAS EQUIPPED WITH A WORKHORSE CHASSIS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 55-60 MPH, THERE WAS FAILURE WITH THE REAR BRAKE LINE THAT RESULTED TO COMPLETE LOSS OF THE FRONT AND REAR BRAKES. THE FAILURE WAS CONTRIBUTED TO EXCESSIVE RUST. THE CONTACT DOWNSHIFTED INTO FIRST GEAR AND THE SPEED REDUCED CAUSING THE VEHICLE TO STOP. THE VEHICLE WAS DRIVEN WITH CAUTION TO A NEARBY INDEPENDENT MECHANIC WHERE THE REAR BRAKE LINE WAS REPLACED. THERE WAS NO WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS A PRIOR RECALL REPAIR PERFORMED ON THE VEHICLE IN JANUARY OF 2004. THE NHTSA CAMPAIGN ID NUMBER WAS 03V059000 (SERVICE BRAKES, HYDRAULIC: SWITCHES: BRAKE WARNING). THE CONTACT STATED THE RECALL REMEDY REPAIR WAS INSUFFICIENT. THE FAILURE MILEAGE WAS 40,500. UPDATED 11/15/10 *CN THE CONSUMER WAS INFORMED THAT WHEN THE RECALL WAS DONE, THE MECHANIC DID NOT CONNECT THE WIRES TO THE BULB CORRECTLY. THERE WAS A GAP IN THE CONNECTOR THAT GROUNDED AND BLEW OUT THE BULB. THUS, THERE WAS NO WARNING WHEN THE FLUID LEAKED OUT. THE MASTER CYLINDER ON THE FORD CHASSIS WAS BOLTED TO THE FIRE WALL AT AN ANGLE. WHEN THE REAR LINE RUSTED OUT AND BLEW, THE FLUID LEAKED OUT THE FRONT OF THE MASTER CYLINDER. IN AUGUST 2007, A REAR BRAKE PAD HAD RUSTED AND FALLEN OFF WHILE PARKED IN THE DRIVEWAY. ALL THE BRAKE PADS WERE REPLACED. UPDATED 11/24/10

NHTSA ID
10334558
Incident
May 26, 2010
Mileage
40,500 mi

Compare model years

Complaint and recall counts across every year of this model

National Rv Surfside by model year
YearComplaintsRecallsInvestigationsIssue Index
2008010—
2007020—
2006120—
2001Viewing220—
2000310—
1999110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.