RoadVitals

1997 Navistar 9800

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 7, 2001
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jul 15, 1999
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1997 Navistar 9800, most frequently naming the steering category. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
99V128003

SUSPENSION:FRONT:HUB

Jul 15, 1999
80 units potentially affected
The defect: VEHICLE DESCRIPTION: TRUCKS ASSEMBLED WITH SKF LEVEL 2 TRUCK HUB UNITS (THU) RECEIVED FROM MERITOR. THESE HUBS CAN FATIGUE CRACK.
The risk: THIS FATIGUE CRACKING CAN RESULT IN WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THESE HUBS WITH PRODUCTION LEVEL 3 HUBS.
INTERNATIONAL TRUCK AND ENGINEManufacturer number 99505View on NHTSA.gov
98V117000

ELECTRICAL SYSTEM:WIRING

May 27, 1998
16,012 units potentially affected
The defect: VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH PROSLEEPER BUNKS. A MICRO RELAY LOCATED BEHIND THE HVAC CONTROL PANEL IN THE BUNK CAN CORRODE FROM MOISTURE.
The risk: THIS CONDITION CAN RESULT IN A SHORT CIRCUIT BETWEEN CONTACTS ON THE RELAY INCREASING THE RISK OF A VEHICLE FIRE.
The remedy: DEALERS WILL REMOVE THE EXISTING RELAY AND REPLACE IT WITH A SEALED RELAY.
INTERNATIONAL TRUCK AND ENGINEView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Mar 7, 2001

KICK BACK ON POWER STEERING WOULD KICK RIGHT. WOULD MAKE RIGHT TURN, AND STEERING GETS HARD, AND WOULD SOMETIMES LOCK UP. MANUFACTURER REPRESENTATIVE INDICATED A LOW PRESSURE PUMP WAS CAUSING PROBLEM. MANUFACTURER COULD NOT DO ANYTHING. INFORMED WAS CHARACTERISTICS OF VEHICLE.*AK

NHTSA ID
882399

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IK-0500038

STEERING

NAVISTAR: STEERING GOES INTO A SHIMMY AFTER HITTING A BUMP. *RM UPDATED 3/20/12. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Navistar 9800 by model year
YearComplaintsRecallsInvestigationsIssue Index
1999020—
1998020—
1997Viewing120—
1996010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.