RoadVitals

2012 New Flyer C40LFR

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Jan 26, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2012 New Flyer C40LFR. 3 safety recalls have been issued covering this model year; and 8 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V038000

SEATS

Jan 26, 2016
4,848 units potentially affected
The defect: New Flyer Industries, Ltd. (New Flyer) is recalling certain model year 2015 New Flyer MD30, 2012 C35LFR, 2010-2011 D35LFR, NABI 35LFW, 2011 D40LFR, 2010-2012 D60LFR and NABI 31LFW, 2010 C40LF, DE35LF, D40LF, DE40LFA, DE60LFA, GE35LFR and GE40LF, 2009 DE60LF and GE40LFR, 2010-2013 C40LFR, DE60LFR, NABI 416 and NABI 60BRT, 2010-2015 XD35, XDE40, NABI 40LFW and 42BRT, 2011-2015 XD40 and XN40, 2013-2015 XD60, XDE60 and XN35, 2010-2014 XDE35, 2013 XE40, 2012-2015 XN60, equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
The risk: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.
The remedy: New Flyer will notify owners instructing them to inspect their seats for missing welds. Recaro will supply replacement anchorage brackets and cover the labor to replace them if any welds are missing, free of charge. The recall began on February 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706, or Recaro customer service at 1-800-873-2276. New Flyer's number for this recall is R16-001.
New Flyer Industries Ltd.Manufacturer number R16-001View on NHTSA.gov
15V292000

ENGINE AND ENGINE COOLING:ENGINE

May 18, 2015
2,956 units potentially affected
The defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2009-2012 C35LFR, 2008-2013 C40LF, 2008-2013 C40LFR, 2009 L40LFR, 2009 C35LF, 2013-2014 XN35, 2011-2014 XN40, and 2012-2014 XN60 buses, equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
The risk: If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire.
The remedy: Cummins will notify owners on behalf of New Flyer, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 25, 2015. Owners may contact New Flyer customer service at (204) 224-6706. New Flyer's number for this recall is R15-007.
New Flyer Industries Ltd.Manufacturer number R15-007View on NHTSA.gov
14V087000

ENGINE AND ENGINE COOLING:ENGINE

Mar 4, 2014
2,139 units potentially affected
The defect: New Flyer Industries Canada ULC (New Flyer) is recalling certain model year 2009 C35LF and L40LFR, model year 2009-2012 C35LFR, model year 2008-2013 C40LF and C40LFR, model year 2013 XN35, model year 2011-2013 XN40 and model year 2012-2013 XN60 transit buses equipped with certain Cummins Westport Model ISL G engines. In the affected vehicles, condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
The risk: The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
The remedy: New Flyer will notify owners, and authorized Cummins Inc. and Cummins Wesport Inc. facilities will upload a new ECM calibration, free of charge. The recall began on March 21, 2014. Customers may contact New Flyer at 1-204-934-4876 or Cummins Inc. at 1-800-343-7357. New Flyer's number associated with this recall is R14-006.
New Flyer Industries Ltd.Manufacturer number R14-006View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SMB191

ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Service Manual Bulletin - Changes to Cummins ISLG and L9N engine oil specifications and oil change intervals.

TSIB 20-01

ENGINE AND ENGINE COOLING

Technical Service Information Bulletin describing changes to the Cummins ISLG, L9N, ISB6.7G and B6.7N engine oil specifications.

PMB049

EQUIPMENT

This Parts Manual Bulletin provides new part number information for the moveable arm kit for the Kongsberg brake and accelerator assembly on specifically equipped vehicles.

SMB178

EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Service Manual Bulletin provides new OEM (Kongsberg) PM inspection requirements and new installation procedure for the adjustable floor pedal moveable arm on specifically equipped vehicles.

ITS5851

ELECTRICAL SYSTEM

TECHNICAL INSTRUCTION TO REMOVE AND REPLACE SMARTREND FOOT SWITCHES.

ITS5585

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TECHNICAL INSTRUCTION TO REMOVE STRAIGHT QUICK CONNECT FITTING AND REPLACE WITH 90 DEGREE FITTING.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

New Flyer C40LFR by model year
YearComplaintsRecallsInvestigationsIssue Index
2013050—
2012Viewing030—
2011040—
2010040—
2009050—
2008072—
2007042—
2006052—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.