RoadVitals

1998 New Flyer D60HF

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Feb 5, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
3
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 1998 New Flyer D60HF. 5 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Feb 5, 2008
431 units potentially affected
The defect: NEW FLYER IS RECALLING 431 MY 1996-2001 D60HF DIESEL TRANSIT BUSES EQUIPPED WITH A ROOFTOP AIR CONDITIONING EVAPORATOR. THE EVAPORATOR DRAIN LINES MAKE CONTACT WITH COMPONENTS (BALLAST ASSEMBLIES) WITHIN THE INTERIOR LIGHTING PANEL BELOW THE DRAIN LINE PORT. THIS CAN RESULT IN EITHER DAMAGE TO THE DRAIN LINE, WHICH INTRODUCES MOISTURE INTO THE LIGHTING PANEL, OR RESTRICTION OF THE LINE WHICH RESULTS IN A BACK-UP AND OVERFLOW OF MOISTURE THROUGH THE FRESH AIR RETURN VENT AND BACK INTO THE LIGHTING PANEL.
The risk: MOISTURE IN SUFFICIENT QUANTITIES WITHIN THE LIGHTING PANEL MAY RESULT IN A SHORTING OF THE ELECTRICAL COMPONENTS AND A VEHICLE FIRE.
The remedy: NEW FLYER WILL INCORPORATE AN ELBOW FITTING INTO THE DRAIN LINE WHERE IT ENTERS THE LIGHTING PANEL FROM THE ROOF, WHICH WILL PROMOTE CLEARANCE BETWEEN THE LINE AND THE BALLAST ASSEMBLY. THE RECALL BEGAN ON FEBRUARY 6, 2008. OWNERS MAY CONTACT NEW FLYER AT 1-204-934-4803.
NEW FLYER INDUSTRIES LTDView on NHTSA.gov

STEERING

Jun 11, 2007
1,768 units potentially affected
The defect: ON CERTAIN TRANSIT BUSES, THE U-JOINT ASSEMBLIES HAVE INADEQUATE SPLINE ENGAGEMENT ON ONE OF THE TWO END YOKES.
The risk: EXCESSIVE PLAY IN THE STEERING SYSTEM COULD DEVELOP AND, IF NOT CORRECTED, CAUSE A LOSS OF STEERING CONTROL WHICH COULD RESULT IN A CRASH.
The remedy: THE U-JOINT ASSEMBLY WILL BE INSPECTED AND REPLACED IF NECESSARY. THE RECALL BEGAN ON JUNE 10, 2007. OWNERS MAY CONTACT NEW FLYER AT 1-204-934-4874.
NEW FLYER INDUSTRIES LTDView on NHTSA.gov

EXTERIOR LIGHTING

Feb 23, 2007
1,707 units potentially affected
The defect: CERTAIN TRANSIT BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE FLASHING DECELERATION LAMPS WERE AN OPTIONAL ITEM FOR SOME OF THESE BUSES.
The risk: THE STANDARD REQUIRES THAT THE DECELERATION LAMP IS A SOLID LIGHT RATHER THAN A FLASHING LIGHT.
The remedy: DEALERS WILL REWIRE THE ELECTRICAL SYSTEM TO REMOVE THE FLASHING FUNCTION OR INSTALL A NEW PROGRAMMABLE LOGIC CONTROLLER (PLC) WHICH WILL MAKE THE LAMPS BURN STEADY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 5, 2007. OWNERS MAY CONTACT NEW FLYER AT 204-934-4874.
NEW FLYER INDUSTRIES LTDView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE07053ClosedPreliminary Evaluation

INTERIOR FIRES

Opened Oct 29, 2007
Closed Feb 22, 2008

THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS PRELIMINARY EVALUATIONBASED ON A FLEET REPORT OF 3 THERMAL EVENTS ALLEGEDLYTHE RESULT OF CONDENSATION FROM THE AIR CONDITIONER'S EVAPORATOR DRAIN HOSE SHORTING ELECTRICAL CONNECTIONS AND VARIOUS ELECTRICAL COMPONENTS. THE INVESTIGATION WAS OPENED TO EVALUATE AND DETERMINE THE CAUSE OF THESE THERMAL EVENTS. A TECHNICAL EVALUATIONDETERMINED THAT THE DRAIN LINE FOR THE ROOFTOP EVAPORATOR UNIT CONTACTED THE BALLAST INVERTER FOR THE FLUORESCENT LIGHTING PANEL AND BECAME ABRADED.THE ABRASION OF THE DRAIN LINERESULTED IN LOW PRESSURE AND LOW VOLUMES OF MOISTURE BEING INTRODUCED INTO THE LIGHTING PANEL RESULTING IN ELECTRICAL SHORTS.NEW FLYER DECIDED TO CONDUCT A SAFETY RECALL TO CORRECT THE PROBLEM.THE CORRECTIVE ACTION WILL BE TO INSTALL AN ELBOW ON THE AIR CONDITIONING DRAIN LINE WHERE IT ENTERS THE BUS INTERIOR.THIS ELBOW RELOCATES THE DRAIN LINE TO PROVIDE THE NEEDED CLEARANCE BETWEEN THE LINE AND LIGHTING COMPONENTS.THIS REMEDY RESOLVES THE ISSUE UNDER INVESTIGATION AND, THEREFORE, THIS INVESTIGATION IS CLOSED.

ELECTRICAL SYSTEMLed to recall 08V053000
PE05018ClosedPreliminary Evaluation

SEAT BRACKET FAILURE

Opened Apr 21, 2005
Closed Aug 5, 2005

THIS INVESTIGATION WAS OPENED AFTER NOTIFICATION FROM A NEW YORK CITY BUS FLEET OF A MARCH 25, 2004 INCIDENT WHERE A SEAT COLLASPED ON A TRANSIT BUS SENDING TWO PASSENGERS TO THE FLOOR, RESULTING IN ONE INJURY.AN INSPECTION REVEALED THAT THERE ARE TWO SEAT DESIGNS INSTALLED IN THE BUSES.SEAT DESIGN ?A? SUFFERED THE FAILURE WHERE THE PASSENGERS FELL TO THE FLOOR.AN EXAMINATION OF THIS SEAT DESIGN REVEALED THAT THE SEATS WERE NOT PROPERLY SECURED TO THE WALL MOUNTING BRACKETS AND THEREFORE LOST THEIR RIGIDITY AND STABLILTY ALLOWING THE COLLAPSE.THIS PROBLEM IS DEEMED TO BE MAINTENANCE RELATED.FLEET PERSONNEL FURTHER STATED THAT AFTER EXAMINING THE REMAINING BUSES IN THE FLEET, 259 SEAT BRACKETS ON 223 BUSES WERE DISCOVERED TO HAVE SOME QUANTITY OF FRAME CRACKS.THE CRACKED SEAT DESIGN IS DESIGNATED AS SEAT FRAME ?B.?THE MAJORITY OF THE CRACKED SEATS (?B?) ARE LOCATED JUST FORWARD OF THE EXIT DOOR ON THE CURB SIDE OF THE BUS.THESE BUSES ARE A RELATIVELY LOW POPULATION VEHICLE, HAVING BEEN BUILT ONLY IN 1998 AND 2002 MODEL YEARS.THE BUSES ARE DIFFERENT FROM MOST IN THAT THEY WERE SPECIFIED WITH ?HIGH FLOORS.? (SUMMARY CONTINUED ON PAGE 2)

SEATS
PE04003ClosedPreliminary Evaluation

BRAKES FAIL TO RELEASE, BUS JACK-KNIFES

Opened Jan 8, 2004
Closed Apr 30, 2004

THIS INVESTIGATION WAS PROMPTED BY A TRANSIT FLEET, WHICH INFORMED ODI IN NOVEMBER, 2003, THAT THEY WERE EXPERIENCING BRAKE PROBLEMS ON THEIR HIGH FLOOR ARTICULATING STYLE BUSES.IN THE LETTER, THE FLEET STATED THAT THEY HAD EXPERIENCED OVER 50 INCIDENTS WHERE THE REAR BRAKES FAILED TO RELEASE DURING MORNING PULLOUT FROM THEIR PARKING LOCATION.THEY ALLEGED THAT THERE HAD BEEN THREE CRASHES RESULTING IN PROPERTY DAMGE AS THE RESULT OF THIS STICKING BRAKE PHENOMENON.THE CRASHES ORIGINATE WHEN THE MIDDLE AXLE BRAKES FAIL TO RELEASE AND THE REAR ENGINE VEHICLE PUSHES THE MIDDLE AXLE RESULTING IN A JACK-KNIFE CONDITION OF THE ARTICULATED BUS. AS A RESULT OF ODI'SINVESTIGATION, NEW FLYER HAS AGREED TO INITIATE A SAFETY RECALL AND CORRECT THIS CONDITION ON ALL AFFECTED BUSES.THE ACTION TAKEN BY NEW FLYER IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION. A COPY OF THE RECALLIS ATTACHED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

SERVICE BRAKES, AIRLed to recall 04V042000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PMB049

EQUIPMENT

This Parts Manual Bulletin provides new part number information for the moveable arm kit for the Kongsberg brake and accelerator assembly on specifically equipped vehicles.

SMB178

EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Service Manual Bulletin provides new OEM (Kongsberg) PM inspection requirements and new installation procedure for the adjustable floor pedal moveable arm on specifically equipped vehicles.

1706A

POWER TRAIN:AXLE ASSEMBLY

REPLACE THE EXISTING LEVELING VALVE BRACKETS ON A D60HF FOR CENTRE AND REAR AXLES ON THE CURBSIDE ONLY. THE NEW BRACKET WILL HAVE 3 SETS OF HOLES FOR MOUNTING THE LEVELING VALVE. *TT

1749B

POWER TRAIN:AXLE ASSEMBLY

INFORMATION ON REPLACING THE SPIGOT BEARINGA ND GEAR-TO-CASE BOLTS ON HF REAR DIFFERENTIAL ON D60HF MODELS. *TT

1276A

STRUCTURE:BODY:DOOR

SUBJECT REGARDING REPLACEMENT OF THE SENSITIVE EDGE INNER DOOR SEALS ON THE EXIT DOOR. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

New Flyer D60HF by model year
YearComplaintsRecallsInvestigationsIssue Index
2007020
2006030
2005030
2004030
2003031
2002033
2001042
2000042
1999052
1998Viewing053
1997041
1996051
1995040
1994040
1993010
1992010
1991010
1990010
1989010
1988010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.