RoadVitals

2011 New Flyer DE35LFR

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 14, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2011 New Flyer DE35LFR. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
11V237000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Apr 14, 2011
1,123 units potentially affected
The defect: NEW FLYER IS RECALLING CERTAIN MODEL YEAR 2007-2011 LOW FLOOR TRANSIT BUSES PRODUCED FROM MAY 24, 2007, THROUGH MARCH 1, 2011 AND EQUIPPED WITH TEETER LEVER ASSEMBLIES. THERE IS INSUFFICIENT ENGAGEMENT BETWEEN THE TEETER LEVER BASE AND THE CAM PLATE.
The risk: FAILURE OF THE TEETER LEVER ASSEMBLY WILL CAUSE THE REAR SIDE EXIT DOOR TO OPERATE IMPROPERLY. A PASSENGER LEANING ON OR FORCED AGAINST THE DOOR COULD FALL THROUGH THE DOOR AND SUSTAIN INJURIES.
The remedy: NEW FLYER IS WORKING WITH THE MANUFACTURER OF THE TEETER LEVER ASSEMBLIES, VAPOR BUS, TO REPAIR THE AFFECTED BUSES FREE OF CHARGE. PLEASE SEE VAPOR BUS DEFECT REPORT 11E-010. THE SAFETY RECALL BEGAN ON APRIL 29, 2011. OWNERS MAY CONTACT VAPOR BUS AT 1-847-777-6450 OR NEW FLYER CUSTOMER SERVICES AT 1-204-934-4874.
NEW FLYER OF AMERICA, INC.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EQ12011ClosedInvestigation

Leaking MGM brake chambers

Opened Dec 4, 2012
Closed Jul 12, 2013

The summary for this investigation is provided in a separate attachment to this resume.This equipment query is closed.

PARKING BRAKE:DRIVELINE:AIR:CHAMBERLed to recall 13E012000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SMB180

POWER TRAIN

This Service Manual Bulletin Provides Updated Preventive Maintenace Interval for the Crankcase Breather Tube Element on Buses Equipped with a Cummins Diesel ISL 07 or ISL 09 Engine.

PMB049

EQUIPMENT

This Parts Manual Bulletin provides new part number information for the moveable arm kit for the Kongsberg brake and accelerator assembly on specifically equipped vehicles.

SMB178

EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Service Manual Bulletin provides new OEM (Kongsberg) PM inspection requirements and new installation procedure for the adjustable floor pedal moveable arm on specifically equipped vehicles.

ITS-5560

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

NEW FLYER: INFORMATION PROCEDURE REGARDING THE PLACEMENT AND/OR PAINT OF YELLOW SAFETY STRIPE ON WHEELCHAIR RAMP. NO MODEL OR YEARS LISTED. *PE

ITS-4871

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

NEW FLYER: POWER STEERING RETURN HOSE WILL BE REMOVED AND REPLACED. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

New Flyer DE35LFR by model year
YearComplaintsRecallsInvestigationsIssue Index
2011Viewing011—
2010000—
2007000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.