RoadVitals

2022 New Flyer Xcelsior Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Jul 20, 2023
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2022 New Flyer Xcelsior, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

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report

From owner reports, verbatim

The contact is a fleet manager for a transit company that owned a 2022 New Flyer Xcelsior. The contact stated that after the electric bus was done refueling at their private fueling station, the bus caught fire while parked and was shut off. There was smoke coming from the rear of the bus when an unknown object dropped to the ground, and then flames came from the rear battery compartment and rear of the bus. The bus was engulfed in flames and burned to the ground. The fire department arrived on the scene to extinguish the fire. A fire department report was filed. There were no injuries sustained, and no medical attention was received. The bus remained at the scene of the fire. The manufacturer was made aware of the failure. The failure mileage was 9,682.

NHTSA ID 11533504 · filed Jul 20, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .