RoadVitals

2014 New Flyer XD40

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jan 26, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2014 New Flyer XD40. 4 safety recalls have been issued covering this model year; and 18 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Jan 26, 2016
4,848 units potentially affected
The defect: New Flyer Industries, Ltd. (New Flyer) is recalling certain model year 2015 New Flyer MD30, 2012 C35LFR, 2010-2011 D35LFR, NABI 35LFW, 2011 D40LFR, 2010-2012 D60LFR and NABI 31LFW, 2010 C40LF, DE35LF, D40LF, DE40LFA, DE60LFA, GE35LFR and GE40LF, 2009 DE60LF and GE40LFR, 2010-2013 C40LFR, DE60LFR, NABI 416 and NABI 60BRT, 2010-2015 XD35, XDE40, NABI 40LFW and 42BRT, 2011-2015 XD40 and XN40, 2013-2015 XD60, XDE60 and XN35, 2010-2014 XDE35, 2013 XE40, 2012-2015 XN60, equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
The risk: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.
The remedy: New Flyer will notify owners instructing them to inspect their seats for missing welds. Recaro will supply replacement anchorage brackets and cover the labor to replace them if any welds are missing, free of charge. The recall began on February 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706, or Recaro customer service at 1-800-873-2276. New Flyer's number for this recall is R16-001.
New Flyer Industries Ltd.Manufacturer number R16-001View on NHTSA.gov

STEERING:LINKAGES:TIE ROD ASSEMBLY

Sep 4, 2015
432 units potentially affected
The defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2014-2015 New Flyer XDE40 and XD40, 2014 XD60, XN35 and XN60, 2015 XDE35, and 2013-2015 XN40 transit buses. The affected vehicles may be equipped with an improperly torqued front axle center link retaining clamp on the tie rod. As a result, the tie rod may disconnect, causing a loss of steering.
The risk: A loss of steering increases the risk of a crash.
The remedy: New Flyer will notify owners, and dealers will inspect the vehicles to verify that the center link retaining clamp is properly torqued. Any components displaying play or movement will be replaced. These repairs will be performed free of charge. The recall began on October 1, 2015. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R15-015.
New Flyer Industries Ltd.Manufacturer number R15-015View on NHTSA.gov

SERVICE BRAKES, AIR

Sep 4, 2014
731 units potentially affected
The defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 XD35, XDE35, XE40, and 2013-2014 XD40, XD60, XDE40, XDE60, XN35, XN40, and XN60 transit buses. During installation, the Brake Pedal Mounting Plate may have been clamped between the Brake Pedal Assembly and the Brake Valve Actuator (BVA) resulting in a misalignment and binding of the internal piston in the BVA.
The risk: The binding of the piston may result in increased resistance while applying the brakes and the potential for brake drag once the brake pedal is released. These conditions increase the risk of a crash.
The remedy: New Flyer will notify owners and will replace the brake pedal mounting plate and the Brake Valve Actuator (BVA), free of charge. The recall began on September 15, 2014. Owners may contact New Flyer customer service at 1-204-934-4876. New Flyer's number for this recall is R14-019.
New Flyer Industries Ltd.Manufacturer number R14-019View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SMB180

POWER TRAIN

This Service Manual Bulletin Provides Updated Preventive Maintenace Interval for the Crankcase Breather Tube Element on Buses Equipped with a Cummins Diesel ISL 07 or ISL 09 Engine.

SMB178

EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Service Manual Bulletin provides new OEM (Kongsberg) PM inspection requirements and new installation procedure for the adjustable floor pedal moveable arm on specifically equipped vehicles.

PMB049

EQUIPMENT

This Parts Manual Bulletin provides new part number information for the moveable arm kit for the Kongsberg brake and accelerator assembly on specifically equipped vehicles.

SMB177

EQUIPMENT

This Service Manual Bulletin provides new inspection and replacement requirements for the coolant hoses located above the SDS enclosure on specifically equipped buses.

SMB176

EQUIPMENT

This Service Manual Bulletin provides new information on how to check for proper chain tension, as measured by the chain deflection, while performing the ramp mechanism initial adjustments. This bulletin only applies to vehicles with New Flyer designed ramps.

ITS6467

SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:HANGER,BRACKET

This Maintenance Instruction Describes How to Add Re-enforcement Brackets to the Existing Air Accessory Tank Mounting Bracket.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

New Flyer XD40 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010
2025010
2024030
2023050
2022050
2021060
2020030
2019030
2018030
2017050
2016030
2015050
2014Viewing040
2013030
2012020
2011021
2010010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.