RoadVitals

2013 New Flyer XN40

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
11
Latest Dec 20, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2013 New Flyer XN40. 11 safety recalls have been issued covering this model year; and 28 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

11 campaigns cover this model year

View all 11

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V943000

STEERING:COLUMN

Dec 20, 2022
746 units potentially affected
The defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
The risk: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
The remedy: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
New Flyer of America, Inc.Manufacturer number R22-035View on NHTSA.gov
18V827000

EQUIPMENT

Nov 22, 2018
463 units potentially affected
The defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2015-2017 New Flyer XD40 and XN60, 2015 XD60 and XDE40 and 2013-2017 XN40 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.
The risk: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.
The remedy: New Flyer has notified owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began on November 29, 2018. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R18-020.
New Flyer of America Inc.Manufacturer number R18-020View on NHTSA.gov
16V223000

ELECTRICAL SYSTEM:SOFTWARE

Apr 19, 2016
1,897 units potentially affected
The defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.
The risk: If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.
The remedy: New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.
New Flyer Industries Ltd.Manufacturer number R16-005View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ITS61722

Instructions for replacing a CNG decal to comply with New York State regulations

SMB191

ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Service Manual Bulletin - Changes to Cummins ISLG and L9N engine oil specifications and oil change intervals.

TSIB 20-01

ENGINE AND ENGINE COOLING

Technical Service Information Bulletin describing changes to the Cummins ISLG, L9N, ISB6.7G and B6.7N engine oil specifications.

ITS58848

EQUIPMENT; STRUCTURE:BODY:DOOR

Technical Instruction describing how to remove and replace the drivers barrier upper door frame assembly.

TSIB-18-01

ENGINE

This Technical Service Information Bulletin Decsribes How to Inspect and Reroute as Required the Cummins L9N Engine Crankcase Ventilation Hose.

PMB049

EQUIPMENT

This Parts Manual Bulletin provides new part number information for the moveable arm kit for the Kongsberg brake and accelerator assembly on specifically equipped vehicles.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

New Flyer XN40 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025010—
2024010—
2023020—
2022050—
2021030—
2020030—
2019040—
2018030—
2017050—
2016060—
2015060—
2014080—
2013Viewing0110—
2012061—
2011051—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.