RoadVitals

2017 New Flyer XN60

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 22, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 New Flyer XN60. 2 safety recalls have been issued covering this model year; and 21 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V827000

EQUIPMENT

Nov 22, 2018
463 units potentially affected
The defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2015-2017 New Flyer XD40 and XN60, 2015 XD60 and XDE40 and 2013-2017 XN40 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.
The risk: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.
The remedy: New Flyer has notified owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began on November 29, 2018. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R18-020.
New Flyer of America Inc.Manufacturer number R18-020View on NHTSA.gov
18V394000

SERVICE BRAKES, AIR:DISC:CALIPER

Jun 12, 2018
908 units potentially affected
The defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2014-2016 New Flyer XT60, 2014-2017 New Flyer XN60 and XD60, and 2015-2017 New Flyer XDE60 urban transit buses equipped with ZF Axles that have radial air disk brakes. Surface roughness of a guide pin in the radial brake calipers may cause the brake carriage guide pin support bolt to break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
The risk: Breakage of the guide pin can cause a reduction of braking ability and an increase in stopping distances, or a loss of tire pressure, increasing the risk of a crash.
The remedy: New Flyer will notify owners, and dealers will install a bushing kit and reinstall the brake calipers, free of charge. The recall began June 29, 2018. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R18-010.
New Flyer of America Inc.Manufacturer number R18-010View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ITS61722

Instructions for replacing a CNG decal to comply with New York State regulations

TSIB 25-01

Thermo-King has issued a Service Bulletin (SB866-1) related to the clutch bearing maintenance on their QS616 HVAC screw compressor. New Flyer is issuing this Technical Service Information Bulletin to notify New Flyer XD60, XN60 and XDE60 bus operators about this Thermo-King Service Bulletin.

ITS61187

ELECTRICAL SYSTEM; POWER TRAIN

Instructions to Service to incorporate a PLC Update to prevent interlock activation when CAN speed messages are absent.

ITS59266

STRUCTURE

Technical Instruction describing how to mechanically fasten the Engergy Guide System (EGS) support brackets to the existing upper bulkhead structure at the articulation joint.

ITS59076

ELECTRICAL SYSTEM; EQUIPMENT; EXTERIOR LIGHTING

Technical instruction describing how to replace specified street and curbside front headlamps.

SMB191

ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Service Manual Bulletin - Changes to Cummins ISLG and L9N engine oil specifications and oil change intervals.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

New Flyer XN60 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025010—
2024000—
2023030—
2022010—
2021020—
2020010—
2019010—
2018010—
2017Viewing020—
2016050—
2015040—
2014070—
2013070—
2012040—
2011001—
2010000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.