RoadVitals

2017 Newmar Newaire

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Dec 19, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 Newmar Newaire. 2 safety recalls have been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V830000

ELECTRICAL SYSTEM:WIRING

Dec 19, 2017
2,915 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.
The risk: The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
The remedy: Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Newmar CorporationView on NHTSA.gov
17V809000

EQUIPMENT

Dec 15, 2017
34,699 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Newmar CorporationManufacturer number 17E-062View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIB 539

ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT

The driver console USB port to the Xite G3 system may not function properly when plugged into the USB dongle on the Xite G3 system.

PIB 538

ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY

Newmar has made a change to the water pump circuit fuse on certain coaches to improve customer experience. In most cases, the 10 amp fuse installed by the factory is sufficient. However, some coaches equipped with a ShurFlo water pump (Newmar part # 127488) blow the 10 amp water pump fuse.

PIB 527

ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL

If a customer complains about their satellite, this product improvement bulletin may be helpful. This will only apply to coaches equipped with an HDMI/ CAT6 splitter AND the customer has installed a Geni-type satellite receiver. In this scenario, the customer may have issues trying to select satellite stations that toggle between high definition (HD) and standard definition.

RSB 506

ELECTRICAL SYSTEM

Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Issue: On certain motorhomes, there may be a loose electrical connection to the automatic transfer switch (ATS) that was not properly tightened. If the power connection is loose, it may result in a buildup of heat at the connection, which may increase the risk of fire causing injury and/or damage to property.

PIB 494

EQUIPMENT

If the coach's HWH leveling system has intermittent issues when operating, check for corrosion or loose mounting bolts. Torque the mounting bolts (if needed) to 30 ft. pounds. A ground cable may also be installed to improve the overall grounding of the HWH pump assembly.

RSB485

ELECTRICAL SYSTEM:SOFTWARE; VISIBILITY:WINDSHIELD WIPER/WASHER

Freightliner Custom Chassis Corporation, has initiated Field Service Campaign SF536A to modify specific Freightliner Custom Chassis X-line motorhome and shuttle bus chassis equipped with multiplex wiper controls, manufactured March 21, 2016, through January 2, 2017. In response, Newmar Corporation published TSB 485 to inform our dealers and customers. Issue: On some vehicles, the windshield wiper intermittent delay function is incorrectly set to a fixed delay.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Newmar Newaire by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026100—
2025000—
2024000—
2023210—
2022150—
20213100—
2020440—
2019480—
20188100—
2017Viewing020—
2016020—
2015010—
2014010—
2013010—
2012010—
2011010—
2010010—
2009010—
2008010—
2007010—
2006010—
2005010—
2004010—
2003010—
2002021—
2001121—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.