RoadVitals

2021 Newmar Ventana Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Apr 17, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2021 Newmar Ventana, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Steering1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

The Motorhome is equipped with a computer controlled Comfort Drive steering system ( also known as ReAX-C and other names) that is supposed to keep the vehicle going straight at all times with low steering efforts in side winds, pot holes or against the crown of the road. The Comfort Drive is supposed offer consistent steering feel and allow the driver to concentrate on driving with reduced fatigue. This system appears to only be working part of the time - and that is only when driving on a perfectly flat road with little or no wind. On a recent 4,000 mile cross country trip on Interstate highways in this vehicle with crowned roads, pot holes, construction zones and windy conditions it was a literal “white knuckle” fight to maintain steering in my lane. It was very dangerous situation every day never knowing when a gust of wind was going to blow the vehicle off the road or into another lane. I had to fight every minute to try keep this vehicle under control. I had a previous motorhome with a Comfort Drive system that was totally under control at all times. However, I have been told that this current model has a brand new totally redesigned Comfort Drive system. I have been to the Spartan Factory Service in Charlotte, MI on two separate occasions to have this Comfort Drive fixed. The first time they test drove it and said it was fine. The second time they said they used a test machine and it showed “ no faults” so it is fine. They stated they buy the “Comfort Drive” from ZF- TRW and they simply install it per Newmar request. They said it is not of their manufacture and they don’t really know much about it. I also called Newmar to see if they could help, but they say they have nothing to do with the Spartan Chassis, I need to talk to Spartan. It is “not fine”. I feel this is a serious safety situation waiting for a serious accident waiting to happen.

NHTSA ID 11583626 · filed Apr 17, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .