RoadVitals

2021 Newmar Ventana

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 17, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
12
Latest Apr 11, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2021 Newmar Ventana, most frequently naming the steering category. 12 safety recalls have been issued covering this model year; and 12 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

12 campaigns cover this model year

View all 12

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V234000

SEATS

Apr 11, 2022
4,961 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
The risk: A short circuit increases the risk of a fire.
The remedy: Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Newmar CorporationView on NHTSA.gov
22V166000

STEERING:CRITICAL FASTENERS

Mar 17, 2022
1,277 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2021-2022 New Aire, Essex, King Aire, Ventana, Kountry Star, London Aire, Dutch Star and Mountain Aire motorhomes. The upper bolt connecting the steering column may not have been properly tightened, causing the nut to loosen off the bolt, potentially resulting in loss of steering control.
The risk: Loss of steering control increases the risk of a crash.
The remedy: Dealers will inspect and tighten the upper and lower bolts as necessary, free of charge. Owner notification letters were mailed on May 16, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Newmar CorporationView on NHTSA.gov
21V700000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Sep 9, 2021
1,554 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.
The risk: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
The remedy: Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
Newmar CorporationManufacturer number 21V-589View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Apr 17, 2024

The Motorhome is equipped with a computer controlled Comfort Drive steering system ( also known as ReAX-C and other names) that is supposed to keep the vehicle going straight at all times with low steering efforts in side winds, pot holes or against the crown of the road. The Comfort Drive is supposed offer consistent steering feel and allow the driver to concentrate on driving with reduced fatigue. This system appears to only be working part of the time - and that is only when driving on a perfectly flat road with little or no wind. On a recent 4,000 mile cross country trip on Interstate highways in this vehicle with crowned roads, pot holes, construction zones and windy conditions it was a literal “white knuckle” fight to maintain steering in my lane. It was very dangerous situation every day never knowing when a gust of wind was going to blow the vehicle off the road or into another lane. I had to fight every minute to try keep this vehicle under control. I had a previous motorhome with a Comfort Drive system that was totally under control at all times. However, I have been told that this current model has a brand new totally redesigned Comfort Drive system. I have been to the Spartan Factory Service in Charlotte, MI on two separate occasions to have this Comfort Drive fixed. The first time they test drove it and said it was fine. The second time they said they used a test machine and it showed “ no faults” so it is fine. They stated they buy the “Comfort Drive” from ZF- TRW and they simply install it per Newmar request. They said it is not of their manufacture and they don’t really know much about it. I also called Newmar to see if they could help, but they say they have nothing to do with the Spartan Chassis, I need to talk to Spartan. It is “not fine”. I feel this is a serious safety situation waiting for a serious accident waiting to happen.

NHTSA ID
11583626
Incident
Apr 2, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

22V 584

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Due to notification from Manchester Tank, the manufacturer of the LP tank, and a bulletin from RegO, the manufacturer of the LP tank service valve, Newmar has issued recall NHTSA #22V 584 and TC# 2022-550.

22V 234

ELECTRICAL SYSTEM

Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner and Ford Chassis. On certain Newmar Class A motorhomes, the wiring under the seats may be incorrectly secured, which may lead to a pinched wire in the seat/slide adjustment mechanism.

22V 166

STEERING:COLUMN; STEERING:LINKAGES

Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner and Spartan Chassis.

21V 542

EQUIPMENT; STEERING

Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #21V 369). In response, Newmar Corporation is issuing recall NHTSA # 21V 542.

21V604

ENGINE AND ENGINE COOLING; EQUIPMENT; FUEL SYSTEM, GASOLINE

Cummins and The Shyft Group (Spartan Chassis) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Spartan Chassis (Cummins NHTSA #21E 063), (The Shyft Group NHTSA # 21V 556). In response, Newmar Corporation is issuing recall NHTSA # 21V 604. On certain motorhomes, as described in Cummins recall 21E-063, a fuel leak may occur in the fuel hoses between the fuel pump and the remote fuel filter head. A fuel leak in the presence of an ignition source may increase the risk of fire.

21V642

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

Cummins and Daimler Trucks North America (Freightliner) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (Cummins NHTSA #21E 063), (Freightliner NHTSA # 21V 556). In response, Newmar Corporation is issuing recall NHTSA # 21V 642. On certain motorhomes, as described in Cummins recall 21E-063, a fuel leak may occur in the fuel hoses between the fuel pump and the remote fuel filter head. A fuel leak in the presence of an ignition source may increase the risk of fire.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Newmar Ventana by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026000—
2025000—
2024000—
2022060—
2021Viewing1120—
2020370—
20192140—
20181140—
20171140—
2016380—
2015070—
2014160—
2013160—
2012050—
2011050—
2010030—
2009040—
2008050—
2007040—
2006020—
2005000—
2004000—
2003000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.