RoadVitals

2015 Newmar Ventana

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Mar 27, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2015 Newmar Ventana. 7 safety recalls have been issued covering this model year; and 18 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

7 campaigns cover this model year

View all 7

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V198000

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Mar 27, 2018
2,139 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2014-2017 Newmar Ventana, 2011-2017 Newmar Dutch Star, and 2011-2014 Newmar Mountain Aire vehicles, built on Freightliner XBR chassis and equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
The risk: If the power steering hose contacts the power stud causing a power steering fluid leak, additional steering effort may be needed increasing the risk of a crash or an electrical arc may occur, increasing the risk of a fire.
The remedy: Newmar will notify owners, and Freightliner dealers will reroute the power steering hose, free of charge. The recall began on May 24, 2018. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is FL-762.
Newmar CorporationManufacturer number FL-762View on NHTSA.gov
17V809000

EQUIPMENT

Dec 15, 2017
34,699 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Newmar CorporationManufacturer number 17E-062View on NHTSA.gov
17V420000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jun 30, 2017
1,289 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2014-2018 Newmar Dutch Star and 2015-2017 Newmar Ventana motorhomes. In the affected motorhomes, the driver side and passenger side powered night shades can be lowered by using the remote when the ignition is in the ON position.
The risk: If the vehicle is being driven and the button on the remote is pushed, the night shades may lower, blocking the driver's view, possibly increasing the risk of a crash.
The remedy: Newmar will notify owners and dealers will install a relay to disable the operation of the driver and passenger night shade by the remote when the ignition is in the ON position. The recall began on July 28, 2017. Owners may contact Newmar customer service at 1-800-731-8300.
Newmar CorporationView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB466Amended

EQUIPMENT:MECHANICAL

Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Reinstall and torque all 5/16” bolts to 19 ft. lbs. and all 3/8” bolts to 33 ft. lbs.

TSB472Amended

EQUIPMENT:MECHANICAL

Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Reinstall and torque all 5/16" bolts to 19 ft. lbs. and all 3/8" bolts to 33 ft. lbs.

PIB 538

ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY

Newmar has made a change to the water pump circuit fuse on certain coaches to improve customer experience. In most cases, the 10 amp fuse installed by the factory is sufficient. However, some coaches equipped with a ShurFlo water pump (Newmar part # 127488) blow the 10 amp water pump fuse.

PIB 495

FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK; STEERING; WHEELS

Daimler Trucks North America LLC, on behalf of its wholly-owned subsidiary, Freightliner Custom Chassis Corporation, has issued field service campaign SF546AB. In response, Newmar is publishing PIB 495. Issue: On certain coaches, a check valve is missing on the auxiliary air tank, causing the tag axle steer tires to remain in a turned position when stopping the vehicle during a turn and shifting into reverse. In addition, some of these vehicles also require an air line retrofit.

TSB 493

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ENGINE

Daimler Trucks North America has issued field service campaign SF543A. In response, Newmar is publishing TSB 493. Issue: On specific vehicles equipped with Stoneridge light bar control units (LBCU), the instrument panel odometer value may reset and no longer match the engine ECU odometer value.

TSB 479

AIR BAGS; ELECTRICAL SYSTEM; EQUIPMENT

Newmar Corporation has decided that certain coaches built on a Freightliner chassis and equipped with Equalizer leveling jacks may have air bags that do not inflate correctly during jack retraction, which could cause air depletion from the air bags. Issue: Equalizer recommends starting the coach and allowing the chassis air pressure to build before pressing the ?All Retract? button to ensure adequate air supply to the chassis air valves. Failure to start the engine and pressurize the air system may contribute to the improper inflation of the air suspension system. Do not drive the unit without the air suspension system fully inflated. If for any reason the suspension is deflated, operate the ?All Retract? function on the jack panel while the coach is parked with the air tanks at full pressure.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Newmar Ventana by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026000—
2025000—
2024000—
2022060—
20211120—
2020370—
20192140—
20181140—
20171140—
2016380—
2015Viewing070—
2014160—
2013160—
2012050—
2011050—
2010030—
2009040—
2008050—
2007040—
2006020—
2005000—
2004000—
2003000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.