RoadVitals

2013 Newmar Ventana

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest May 13, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Dec 15, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2013 Newmar Ventana, most frequently naming the fuel system category. 6 safety recalls have been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V809000

EQUIPMENT

Dec 15, 2017
34,699 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Newmar CorporationManufacturer number 17E-062View on NHTSA.gov
16V008000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jan 13, 2016
3,712 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain model year 2008-2014 Bay Star, Dutch Star, and Ventana, 2012-2014 Bay Star Sport and Ventana VL, 2008-2015 Canyon Star, 2009-2010 Dutch Aire and 2008 Kountry Star motorhomes manufactured May 29, 2007, to January 14, 2015, and equipped with certain Coachstep Double and Triple Electric Steps manufactured by Lippert Components. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
The risk: Unstable entry and exit steps increase the risk of injury.
The remedy: Newmar will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. The recall began on February 17, 2016. Owners may contact Newmar customer service at 1-574-773-7791 or Lippert Customer service at 574-537-8900. Newmar's number for this recall is 15E 078.
Newmar CorporationManufacturer number 15E 078View on NHTSA.gov
15V808000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER; LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Dec 1, 2015
979 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain model year 2008-2014 King Aire, 2009-2014 Essex, 2011-2015 Mountain Aire, Ventana, and Dutch Star, 2012-2014 Ventana LE, 2012-2015 Canyon Star, and 2015 London Aire motorhomes. The affected vehicles are equipped with refrigerator door latches that may inadvertently lock without the operator's knowledge.
The risk: If an individual climbed into the refrigerator and the door inadvertently latched, the person would not be able to open the door, increasing their risk of injury.
The remedy: Newmar will notify owners, and dealers will install a new replacement door latch that will not automatically latch, free of charge. The recall began on January 24, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
Newmar CorporationView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed May 13, 2014

TL* THE CONTACT OWNS A 2013 NEWMAR VENTANA MOTOR HOME. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE FUEL LINE RAN RIGHT BY THE TIRES AND WERE EXPOSED. THE CONTACT MENTIONED THAT IF IMPACTED BY ANY DEBRIS, IT COULD CAUSED A LEAK AND ULTIMATELY A FIRE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10588050
Incident
May 11, 2014

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

15V808

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mailing second notice on not corrected customer letters on NHTSA Recall: Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motor homes. Issue: Certain motorhomes may have a defective refrigerator travel latch that may activate without the user?s knowledge when the doors are closed. If the latch locks the door shut, the refrigerator cannot be opened from the inside. This could potentially cause entrapment/injury to an individual. This only applies to French door style refrigerators with a specific travel latch. Attached is a list of specific coaches affected.

TSB 446

STRUCTURE

NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES. NHTSA#: 16V 008 TC#: 2016-018 NEWMAR CORPORATION HAS BEEN ADVISED BY LIPPERT COMPONENTS THAT ON CERTAIN MOTORHOMES USING LCI COACHSTEP ELECTRIC DOUBLE OR TRIPLE ENTRANCE STEPS, THERE IS THE POTENTIAL OF A STRUCTURAL FRACTURE WITHIN THE LIPPERT STEP ASSEMBLY. THERE IS THE POTENTIAL OF A STRUCTURAL FRACTURE OF THE CENTER BOLT OF THE FAN GEAR ASSEMBLY WHICH MAY CAUSE THE FAN GEAR ASSEMBLY TO DISENGAGE FROM THE STEPS. THIS ISSUE CREATES AN UNSTABLE PLATFORM, WHICH COULD CAUSE A PERSON TO FALL AND RESULT IN INJURY.

TSB 441

STRUCTURE

NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES. CERTAIN MOTORHOMES MAY HAVE A DEFECTIVE REFRIGERATOR TRAVEL LATCH THAT MAY ACTIVATE WITHOUT THE USER’S KNOWLEDGE WHEN THE DOORS ARE CLOSED. IF THE LATCH LOCKS THE DOOR SHUT, THE REFRIGERATOR CANNOT BE OPENED FROM THE INSIDE. THIS COULD POTENTIALLY CAUSE ENTRAPMENT/INJURY TO AN INDIVIDUAL. THIS ONLY APPLIES TO FRENCH DOOR STYLE REFRIGERATORS WITH A SPECIFIC TRAVEL LATCH. ATTACHED IS A LIST OF SPECIFIC COACHES AFFECTED.

PIB 433

ELECTRICAL SYSTEM

This PIB has been created to inform Newmar dealers that power lock actuators for baggage doors (part # 66214 and part # 123822) are now obsolete. The new part (# 024193) is a replacement for both of the obsolete parts and will mount the same way. The wire connections have changed from a plug to two barrel connectors. The barrel connectors may be used or cut off to install with spade terminals, which allows wires to be reversed easily.

TSB 408

ELECTRICAL SYSTEM

ON CERTAIN VEHICLES MANUFACTURED BETWEEN FEBRUARY 18, 2013 AND NOVEMBER 15, 2013, EQUIPPED WITH FRIGIDAIRE KG SERIES MICROWAVES, A DEFECT IN THE MICROWAVE OVEN KEYPAD COULD CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEYS, WHICH COULD RESULT IN EXCESSIVE HEAT, SMOKE OR POSSIBLY A FIRE. NHTSA# 14V-098, TC# 2014-066

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Newmar Ventana by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026000—
2025000—
2024000—
2022060—
20211120—
2020370—
20192140—
20181140—
20171140—
2016380—
2015070—
2014160—
2013Viewing160—
2012050—
2011050—
2010030—
2009040—
2008050—
2007040—
2006020—
2005000—
2004000—
2003000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.