RoadVitals

2014 Newmar Ventana

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 10, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Mar 27, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2014 Newmar Ventana, most frequently naming the electrical and visibility categories. 6 safety recalls have been issued covering this model year; and 10 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical150.0%
  • Visibility150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V198000

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Mar 27, 2018
2,139 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2014-2017 Newmar Ventana, 2011-2017 Newmar Dutch Star, and 2011-2014 Newmar Mountain Aire vehicles, built on Freightliner XBR chassis and equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
The risk: If the power steering hose contacts the power stud causing a power steering fluid leak, additional steering effort may be needed increasing the risk of a crash or an electrical arc may occur, increasing the risk of a fire.
The remedy: Newmar will notify owners, and Freightliner dealers will reroute the power steering hose, free of charge. The recall began on May 24, 2018. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is FL-762.
Newmar CorporationManufacturer number FL-762View on NHTSA.gov
17V809000

EQUIPMENT

Dec 15, 2017
34,699 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Newmar CorporationManufacturer number 17E-062View on NHTSA.gov
16V008000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jan 13, 2016
3,712 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain model year 2008-2014 Bay Star, Dutch Star, and Ventana, 2012-2014 Bay Star Sport and Ventana VL, 2008-2015 Canyon Star, 2009-2010 Dutch Aire and 2008 Kountry Star motorhomes manufactured May 29, 2007, to January 14, 2015, and equipped with certain Coachstep Double and Triple Electric Steps manufactured by Lippert Components. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
The risk: Unstable entry and exit steps increase the risk of injury.
The remedy: Newmar will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. The recall began on February 17, 2016. Owners may contact Newmar customer service at 1-574-773-7791 or Lippert Customer service at 574-537-8900. Newmar's number for this recall is 15E 078.
Newmar CorporationManufacturer number 15E 078View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalVisibility
Filed Oct 10, 2017

THIS 2014 CLASS A DIESEL PUSHER RV HAS GIVEN PROBLEMS FROM DAY ONE. (PURCHASED USED). THE RV HAS BEEN TAKEN TO REPAIR SHOPS ON MORE THAN ONE OCCASION. THE ELECTRIC DAY AND NIGHT SHADE DO NOT WORK PROPERLY AND ARE HELD UP WITH CLOTHES PINS. THE REFRIGERATOR DOES NOT WORK PROPERLY DOESN'T GET COLD ENOUGH. THE ELECTRIC OASIS WATER HEATER AND HEAT FOR THE RIG DOES NOT WORK AT ALL. THE STOVE DOES NOT WORK AT ALL. THE MIRRORS VIBRATE SO MUCH THAT AT TIMES YOU CAN NOT SEE VEHICLE ON THE SIDE WHEN CHANGING LANES OR MAKING A TURN. THE DRAWER CATCHES HAVE BROKEN DOWN AND SLIDE OPEN AT WILL.YOU WOULD THINK THAT A VEHICLE ONLY THREE YEARS OLD WOULD FUNCTION BETTER AS DESIGNED. THE MANUFACTURER HAS BEEN MADE AWARE OF THESE AND OTHER ISSUES. BUT I CONTINUE TO HAVE TO PAY FOR REPAIRS WHICH GIVE US PROBLEMS AGAIN.

NHTSA ID
11032769
Incident
Aug 10, 2017
Mileage
18,750 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB 479

AIR BAGS; ELECTRICAL SYSTEM; EQUIPMENT

Newmar Corporation has decided that certain coaches built on a Freightliner chassis and equipped with Equalizer leveling jacks may have air bags that do not inflate correctly during jack retraction, which could cause air depletion from the air bags. Issue: Equalizer recommends starting the coach and allowing the chassis air pressure to build before pressing the ?All Retract? button to ensure adequate air supply to the chassis air valves. Failure to start the engine and pressurize the air system may contribute to the improper inflation of the air suspension system. Do not drive the unit without the air suspension system fully inflated. If for any reason the suspension is deflated, operate the ?All Retract? function on the jack panel while the coach is parked with the air tanks at full pressure.

15V808

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mailing second notice on not corrected customer letters on NHTSA Recall: Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motor homes. Issue: Certain motorhomes may have a defective refrigerator travel latch that may activate without the user?s knowledge when the doors are closed. If the latch locks the door shut, the refrigerator cannot be opened from the inside. This could potentially cause entrapment/injury to an individual. This only applies to French door style refrigerators with a specific travel latch. Attached is a list of specific coaches affected.

15V803

ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES

Mailing second notice on not corrected customer letters on NHTSA Recall: Newmar Corporation has decided that a defect which relates to motor vehicle safety exists in specific motor homes. NHTSA# 15V 803, TC# 2015- 562 Issue: On certain motorhomes, the cargo door lock actuator on the baggage doors could overheat due to a faulty keyless entry module configuration. If operated with a battery voltage below 9.5 VDC, the actuator could chatter, overheat and melt along with a portion of the inner door material which would increase the risk of fire causing injury and/or damage to property.

RSB483

ELECTRICAL SYSTEM; EQUIPMENT

Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. On certain motorhomes, the driver and passenger power night shades may be operated using the remote when the ignition is in the ON position. If the ignition is on and the remote night shade button is pressed, the night shades may lower, blocking the side views from the driver. This may increase the risk of a crash, which may cause injury and/or property damage.

TSB 446

STRUCTURE

NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES. NHTSA#: 16V 008 TC#: 2016-018 NEWMAR CORPORATION HAS BEEN ADVISED BY LIPPERT COMPONENTS THAT ON CERTAIN MOTORHOMES USING LCI COACHSTEP ELECTRIC DOUBLE OR TRIPLE ENTRANCE STEPS, THERE IS THE POTENTIAL OF A STRUCTURAL FRACTURE WITHIN THE LIPPERT STEP ASSEMBLY. THERE IS THE POTENTIAL OF A STRUCTURAL FRACTURE OF THE CENTER BOLT OF THE FAN GEAR ASSEMBLY WHICH MAY CAUSE THE FAN GEAR ASSEMBLY TO DISENGAGE FROM THE STEPS. THIS ISSUE CREATES AN UNSTABLE PLATFORM, WHICH COULD CAUSE A PERSON TO FALL AND RESULT IN INJURY.

TSB 447

STRUCTURE:BODY:DOOR

NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES. NHTSA#: 15V 803 TC#: 2015- 562 ON CERTAIN MOTORHOMES, THE CARGO DOOR LOCK ACTUATOR ON THE BAGGAGE DOORS COULD OVERHEAT DUE TO A FAULTY KEYLESS ENTRY MODULE CONFIGURATION. IF OPERATED WITH A BATTERY VOLTAGE BELOW 9.5V DC, THE ACTUATOR COULD CHATTER, CAUSING IT TO OVERHEAT AND MELT, ALONG WITH A PORTION OF THE INNER DOOR MATERIAL. THIS SCENARIO INCREASES THE RISK OF FIRE, WHICH MAY CAUSE PHYSICAL INJURY AND/OR DAMAGE TO PROPERTY.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Newmar Ventana by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026000—
2025000—
2024000—
2022060—
20211120—
2020370—
20192140—
20181140—
20171140—
2016380—
2015070—
2014Viewing160—
2013160—
2012050—
2011050—
2010030—
2009040—
2008050—
2007040—
2006020—
2005000—
2004000—
2003000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.