RoadVitals

2019 Newmar Ventana

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 30, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
14
Latest Apr 11, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2019 Newmar Ventana, most frequently naming the powertrain (other) category. 14 safety recalls have been issued covering this model year; and 17 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

14 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Apr 11, 2022
4,961 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
The risk: A short circuit increases the risk of a fire.
The remedy: Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Newmar CorporationView on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER; STRUCTURE

Jul 27, 2021
4,106 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
The risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
The remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
Newmar CorporationManufacturer number 21E 047View on NHTSA.gov

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

Jul 2, 2021
1,737 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is Cummins 21E-32.
Newmar CorporationManufacturer number Cummins 21E-032View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed May 30, 2021

On 5/23 I started getting a code "SPN3031 FMI9" which says the DEF temperature is rising too fast, no other codes were present in the fault list (the engine was running at the time I grabbed the fault list). Only the engine outline icon was lit. I had only driven 3 miles from my house to fill up the RV with fuel. I turned the engine off and restarted, getting the same code. After driving back home I pulled up the list again and it was the same. On 5/25 I contacted the local repair shop and they took my information. They called back on 5/26 saying that Spartan (chassis manufacturer) thought I should have more codes. Early on 5/27 I pulled the fault list from the RV with the key in accessory position and I got 2 fault codes, the SPN3031 and also a "SPN1761 FMI9" but it also showed different icons than the prior query, also showing the "check engine" and "Regen" lights. Since I had seen 2 different fault sets I decided to remove the key and try again. I only got the single engine outline icon and the SPN3031 code. I didn't receive the SPN1761. I provided this information to the repair shop shortly after they opened and about an hour later I got a call back from Spartan. They indicated that I would need a new DEF head, the one I had was failing and it was a very common problem this year such that they had none in stock. They also said they weren't sure when they could get me a new one or how many miles the RV could be driven before it would start to derate it's power. I fully support the DEF improvement in air quality, but it is not safe to have a vehicle that is going to start derating power potentially leaving it useless and no ability to get the warranty replacement parts quickly. Manufacturers should have to supply parts for warranty claims before they can sell new items when there is a shortage. The consumer shouldn't be left with an inoperable vehicle while they sell the limited supply to new consumers for a profit.

NHTSA ID
11419072
Incident
May 23, 2021
Filed Sep 1, 2020

ON TWO OCCASIONS, THE FOOT FELL OFF MY EQUALIZER LEVELING JACK. I'M NOT SURE WHEN IT HAPPENED, BUT IF IT HAPPENED ON THE FREEWAY, THE FOOT COULD DAMAGE MY MOTORHOME, MY TOW CAR, OR HIT A CAR FOLLOWING BEHIND ME, ALL OF WHICH COULD CAUSE AN ACCIDENT. I WORK AT A MOTORHOME DEALERSHIP AND WE OFTEN FIND MOTORHOMES OF THIS BRAND MISSING A FOOT OFF THEIR LEVELING JACK. THIS SEEMS TO BE A REOCCURRING PROBLEM.

NHTSA ID
11352585
Incident
Aug 31, 2020
Mileage
3,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

22V 234

ELECTRICAL SYSTEM

Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner and Ford Chassis. On certain Newmar Class A motorhomes, the wiring under the seats may be incorrectly secured, which may lead to a pinched wire in the seat/slide adjustment mechanism.

21V571

ENGINE; EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS

Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Lippert (Newmar’s window supplier) is recalling Hehr 6400 series window vents (Lippert recall 21E 047) built between 10/01/2018 and 08/13/2020, which were used on various coach models during the affected period. The adhesive that bonds the vented portion of the window may fail. Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

21V506

ENGINE AND ENGINE COOLING; FUEL SYSTEM, DIESEL:DELIVERY

Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #21V 326) based on Cummins recall (NHTSA # 21E 032). In response, Newmar Corporation is issuing recall NHTSA # 21V 506 and TC # 2021-427. On certain motorhomes, as described in Cummins recall 21E-032, the fuel rail assembly on the engine may develop leaks, which may result in an undetected prolonged diesel fuel spray. A leak involving spraying/misting fuel in the presence of an ignition source may increase the risk of fire.

21V372

ENGINE AND ENGINE COOLING; FUEL SYSTEM, OTHER:DELIVERY

The Shyft Group Inc. (Spartan Chassis) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Spartan chassis (NHTSA #21V 319) based on Cummins recall (NHTSA # 21E 032). In response, Newmar Corporation is issuing recall NHTSA # 21V 372 and TC # 2021-303. On certain motorhomes, as described in Cummins recall 21E-032, the fuel rail assembly on the engine may develop leaks, which may result in an undetected prolonged diesel fuel spray. A leak involving spraying/misting fuel in the presence of an ignition source may increase the risk of fire.

20V719

EQUIPMENT

Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes. On certain motorhomes equipped with a Dometic propane gas stove, there could be an odor of propane gas after a short period of use

20V566

EQUIPMENT; TIRES:VALVE

Daimler Trucks North America (DTNA) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #20V 529). In response, Newmar Corporation is issuing recall NHTSA # 20V 566 and TC # 2020-443.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Newmar Ventana by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000
2026000
2025000
2024000
2022060
20211120
2020370
2019Viewing2140
20181140
20171140
2016380
2015070
2014160
2013160
2012050
2011050
2010030
2009040
2008050
2007040
2006020
2005000
2004000
2003000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.