RoadVitals

2004 Nissan Altima Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Jan 2, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 276 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2004 Nissan Altima submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Other / unspecifiedSuspension
Filed Jan 2, 2023

THIS IS THE SECOND TIME THAT I HAD TO REPLACE THE TRANSMISSION ON THIS CAR THEN THE AXLE TWICE AND THE BRAKES THEN ETC

NHTSA ID
11499830
Incident
Sep 13, 2022
Suspension
Filed Mar 16, 2016
Crash reported1 injury reported

REAR SUSPENSION BUSHINGS & TAKATA RECALL THE CAR SLIPS IN THE REAR WHEELS SIMILAR TO "FISH-TAILING" IN SNOW. NISSAN OFFERED A RECALL IN 2006 TO REPLACE PARTS ON REAR SUSPENSION SYSTEM WITHOUT NOTIFYING ME UNTIL 2015, MONTHS BEFORE THE RECALL EXPIRED. NOTICES NEVER CONTAINED ANY NOTIFICATION OF ANY EXPIRATION DATE. AFTER HOURS OF CUSTOMER SERVICE CLAIMED THERE WAS NEVER A RECALL; THEN YES THERE WAS A RECALL THAT I HAD REPLACED IN 2007; THEN CLAIMING THE WORK WAS COMPLETED IN 2014, THEY FINALLY AGREED TO HAVING THE CAR INSPECTED REGARDING THIS RECALL. THE DEALERSHIP AT WOODFIELD NISSAN CLAIMED THAT MY CAR WAS "UNSAFE TO DRIVE" AND LISTED EVERY OTHER PART OF MY SUSPENSION THAT NEEDED TO BE REPLACED OTHER THAN THE MAIN ONE IN THE RECALL. A SERVICE ORDER WAS CREATED THAT THE DEALERSHIP REFUSED TO GIVE ME WHEN THE SERVICE MANAGER LOST HIS TEMPER AND GOT PHYSICALLY INTIMIDATING TOWARDS ME. MY WIFE AND I ARE FRIGHTENED TO EVER GO TO THIS DEALERSHIP DUE TO THIS. NOW I AM DRIVING AN "UNSAFE TO DRIVE" VEHICLE THAT NISSAN LEFT ME WITHOUT ANY PAPERWORK TO ADVISE ME WHAT IS UNSAFE ABOUT IT. AFTER ASKING NISSAN CORPORATION TO STEP IN, AS WELL AS BBB & IL A.G. REPORTS WERE FILED, NO ONE TO DATE HAS GIVEN ME DOCUMENTATION REGARDING THIS INSPECTION. THIS DEALERSHIP'S OWNER ALSO OWNS THE OTHER DEALERSHIP NEAR ME AND MY WIFE WHERE WE ARE NO LONGER WELCOMED. THIS, AND THE FACT THAT THE CORPORATION REFUSES TO HELP RESOLVE THIS, MAKES IT IMPOSSIBLE FOR US TO HAVE THE TAKATA RECALL WORK COMPLETED WITHOUT GOING THRU FURTHER STRESS WITH NISSAN AND LOCAL DEALERSHIPS. THAT IS VERY UNETHICAL, IF NOT ILLEGAL.

NHTSA ID
10850108
Incident
Feb 11, 2015
Mileage
146,000 mi
Suspension
Filed Jan 12, 2016

TL* THE CONTACT OWNS A 2004 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR COMPRESSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE PARTS WERE TOO EXPENSIVE. THE CONTACT HAD TO REPLACE THE WHEEL BEARINGS ON BOTH SIDES OF THE VEHICLE. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. UPDATED 03/11/16*LJ *CN

NHTSA ID
10819745
Incident
Jan 5, 2016
Mileage
45,000 mi
Body & structureSteeringSuspension
Filed Apr 1, 2015

FOUND OUT THAT THE SUB-FRAME ASSEMBLY PANELS (FRONT FLOOR PANELS) ARE ROTTING OUT. ISSUE IS IF THEY FAIL CARS TIRES WILL TILT IN AS THE SUSPENSION IS TIDE INTO THE FRONT FLOOR PANELS. *TR

NHTSA ID
10703179
Incident
Jan 22, 2015
Mileage
115,000 mi
Suspension
Filed Aug 14, 2010
Crash reported

CAR ACCIDENT IN MAY 26 OFF 2010 THE BEN REPAIR I NOT SATISFY HAVE SAM EXTRAYER NOISES WAS NEVER HAVE BEFORE THE ACCIDENT INSURANCE COMPANY DO NOT WANT PAID FOR THE REPAIRS THEY SAID IS NOT PART OFF THE ACCIDENT THE NOISE NEVER EXISTING BEFORE THE TIME. *TR

NHTSA ID
10349384
Incident
May 26, 2010
Mileage
39,554 mi
Suspension
Filed Apr 24, 2009

BANGING IN RIGHT FRONT PASSENGER SIDE TOOK THE CAR TO APPLE NISSAN AND WAS TOLD BY TECHNICIAN THAT IT NEED FRONT STRUTS THE CAR ONLY HAS 23 THOUSAND MILES I BELIEVE THIS TO BE A MANUFACTURER'S DEFECT. THERE IS NO WAY THE STRUTS SHOULD GO BAD THIS QUICK THEY QUOTED A PRICE OF $500 TO $600 DOLLARS. *TR

NHTSA ID
10266589
Incident
Dec 4, 2008
Mileage
18,000 mi
Suspension
Filed Oct 17, 2007

TL*THE CONTACT OWNS A 2004 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE TIRES MADE A LOUD ROARING NOISE. THE DEALER STATED THAT THE ALIGNMENT WAS FINE AND THEN PROCEEDED TO ROTATE THE TIRES. A FEW DAYS LATER, WHILE DRIVING AT AN UNKNOWN SPEED, SHE FELT AND HEARD A LOUD VIBRATION COMING FROM THE TIRES. SHE PURCHASED A NEW SET OF TIRES, BUT A FEW WEEKS LATER SHE NOTICED A ROARING NOISE COMING FROM THE NEW TIRES. SHE RETURNED TO THE DEALER AND THEY STATED THAT HER ALIGNMENT WAS OFF AND THE VEHICLE WAS NEVER CORRECTLY REPAIRED. SHE NOTIFIED THE MANUFACTURER, BUT THEY DID NOT PROVIDE ANY ASSISTANCE. THE PURCHASE DATE WAS UNKNOWN. THE FAILURE MILEAGE WAS 13,903 AND CURRENT MILEAGE WAS 50,000.

NHTSA ID
10206137
Incident
May 11, 2006
Mileage
13,903 mi
Suspension
Filed May 7, 2004

CAR VIBRATES AT SPEEDS OF 65 AND GREATER. THE CAR HAS BEEN TO DEALER 3 TIMES IN LESS THAN 2 WEEKS. TIRES HAVE BEEN REPLACED, BALANCED AND CHECKED FOR RUN OUT. PROBLEM STILL EXSISTS. NISSAN1 HAS NOT RETURNED MY CALLS. AFTER 1 WEEK OF NO RETURNED CALLS, I WAS FORCED TO GO THROUGH THE SYSTEM AS A NEW CALL BEFORE I COULD GET A LIVE PERSON ON THE PHONE, AT WHICH TIME I WAS TOLD TO TAKE MY CAR BACK TO THE DEALER AND BASICALLY START TROUBLE SHOOTING THE PROBLEM AGAIN.*AK

NHTSA ID
10068478
Incident
Apr 13, 2004
Mileage
2,000 mi
Suspension
Filed Mar 11, 2004

WHILE DRIVING AT 60 MPH VEHICLE VIBRATED AND PULLED TO THE RIGHT. DEALER REPLACED FOUR TIRES AND PERFORMED FRONT END ALIGNMENT. HOWEVER, THE SAME PROBLEM RECURRED. *AK THE VEHICLE STILL VIBRATES BETWEEN SPEED OF 40-60 MPH. *SC

NHTSA ID
10055596
Incident
Jan 1, 2004
Suspension
Filed Feb 27, 2004

CONSUMER COMPLAINED THAT STEERING VIBRATED AT THE SPEED OF 45 MPH AND ABOVE. IT SHOOK BADLY WHEN REACHING 55-60 MPH. CONSUMER TOOK VEHICLE TO DEALER/MECHANIC 6 TIMES, AND THEY INSISTED THERE WAS NOTHING WRONG WITH VEHICLE. *AK

NHTSA ID
10060967
Incident
Feb 27, 2004

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .