DASHBOARD IS MELTING. STICKY AND SHINY IN HOT SUN CAUSING SEVERE VISIBILITY PROBLEMS.
- NHTSA ID
- 11372830
- Incident
- Aug 17, 2020
Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2009 Nissan Altima submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 88 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 88, in the owner's own words
DASHBOARD IS MELTING. STICKY AND SHINY IN HOT SUN CAUSING SEVERE VISIBILITY PROBLEMS.
DOOR HANDLES ON CAR BREAK INTERNALLY PREVENTING DOOR FROM BEING UNLOCKED OR OPENED FROM INSIDE OR OUTSIDE. DEALER HAS REPLACED TWO AT MY EXPENSE AND NOW THE OTHER TWO ARE BROKEN WITH THE SAME SYMPTOMS. NO ABUSE OR ACCIDENT INVOLVED THEY JUST ALLL OF THE SUDDEN STOP WORKING. CONCERN IS IN AN EMERGENCY (FIRE, ACCIDENT, ETC..) PASSENGERS OR DRIVER WOULD NOT BE ABLE TO EXIT CAR EASILY OR AT ALL IN A TIMELY BASIS, POSSIBLY CAUSING SEVERE INJURY OR DEATH. I HAVE CONTACTED NISSAN AND THEY LODGED A COMPLAINT BUT NOTHING MORE. I HAVE READ OF MULTIPLE INSTANCES ON THE INTERNET WITH NISSAN OWNERS HAVING THE SAME PROBLEM. FIX IS VERY EXPENSIVE WHEN DONE AT THE DEALER AND I BELIVE A RECALL/REIMBURSEMENT IS DUE.
THE CAR SHAKES BADLY WHEN ON REVERSE AND I CAN SMELL A BURNT WIRE BUT HARD TO LOCATE WHERE IT'S COMING FROM. *TR
THE DASHBOARD ON MY 2009 NISSAN ALTIMA HAS STARTED TO PRODUCE A VERY SHINNY AND STICKY SUBSTANCE. THIS SUBSTANCE IS CREATING A GLARE ON THE WINDSHIELD OF MY CAR WHEN THE SUN IS SHINING MAKING IT VERY DIFFICULT TO SEE THE STREET IN FRONT OF ME. I HAVE TRIED SEVERAL METHODS TO REMOVE THIS SUBSTANCE WITHOUT SUCCESS. FROM WHAT I UNDERSTAND THIS IS DUE TO HEAT AND HUMIDITY BUT MY CAR IS ALWAYS PARKED IN THE GARAGE WHEN I'M NOT OUT IN IT. THIS IS A SAFETY HAZARD THAT IN MY OPINION SHOULD BE ADDRESSED BY NISSAN. THERE WAS A CLASS ACTION LAWSUIT IN 2017 WHERE NISSAN AGREED TO PAY ALL BUT $250 FOR THE REPLACEMENT OF THESE DASHBOARDS. SEE GIBBS LAW GROUP ONLINE FOR DETAILS. HTTPS://WWW.CLASSLAWGROUP.COM/NISSAN-MELTING-DASHBOARD-LAWSUIT/ I WOULD THINK IF THEY AGREED TO REPLACE THESE DASHBOARDS THEY KNOW THIS IS A FLAW IN THEIR DASHBOARDS.
NOTHING BUT PROBLEMS WITH THIS CAR SINCE I PURCHASED IT. HAD TO REPLACE ALL TIRE SENSORS, SPEED SENSORS, COILS, FRONT PASSENGER TIRE ROD, THE CTV TRANSMISSION, AND THE TRUNK LEAKS INTO THE TRUNK AND THE TAIL LIGHT'S. I HAVE REPAIRED ALL THESE THINGS OUT OF MY OWN POCKET.I HAVE BEEN STRANDED SEVERAL TIMES, I HAVE ALMOST BEEN HIT, AND HAVE HAD THE CAR TOWED. THE DASH HAS BECOME STICKY AND EVERYTHING STICKS TO IT. IT PRODUCES A GLARE ON THE WONDOW WHICH MAKES IT HARD TO SEE.THE ENGINE EXPERIENCES LOSS OF POWER AND NO MECHANIC CAN PINPOINT THE PROBLEM. I DO NOT DRIVE IT MUCH SINCE I HAVE PURCHASED IT. THIS CAR SHOULD BE A LEMON OR RECALLED. THE PROBLEMS KEEP COMING.
IT WON'T START MOST OF THE TIME AND WHEN IT DOES IT'LL ONLY LET ME GET UP TO MAYBE 20MPH AND THAT'S IT
"TAKATA RECALL" ON MAY 14, 2019, I SPOKE WITH A NISSAN REPRESENTATIVE REGARDING MY DEFECTIVE DASHBOARD THAT IS MELTING AND HAS BECOME SHINY AND STICKY WITH A GLARE. IT IS DANGEROUS AS THE SILK SURFACE OF MY DASH GLARES ONTO MY WINDSHIELD AND TOTALLY OBSTRUCTS MY VIEW. THE REPRESENTATIVE INSTRUCTED ME TO GO TO MY NISSAN DEALER AND HAVE A DIAGNOSTIC DONE. I WENT TO THE DEALERSHIP, WHO GAVE ME A PIECE OF PAPER DESCRIBING THE DEFECTIVE DASHBOARD AND THE COST OF REPLACING IT. ON MAY 20, 2019, I SPOKE WITH ANOTHER NISSAN REPRESENTATION, WHERE I EXPLAINED THAT I HAVE A PIECE OF PAPER FROM NISSAN STATING THE PROBLEM WITH MY DASHBOARD AND WHAT IT WILL COST TO FIX IT. I WAS THEN TOLD THAT BECAUSE MY WARRANTY COVERAGE HAD EXPIRED, THERE IS NOTHING NISSAN CAN DO ABOUT MY DEFECTIVE DASHBOARD. AS INDICATED ON THE INTERNET, THIS IS A KNOWN ISSUE WITH THE MAKE AND MODEL (NISSAN ALTIMA) CAR I HAVE AND THERE ARE SEVERAL ACCIDENTS THAT HAVE RESULTED FROM IT. I ALSO NOTICED THAT FLORIDA SUED NISSAN ON THIS SAME ISSUE AND WON. I'M DISAPPOINTED THAT NISSAN ISN'T OWNING UP TO ITS RESPONSIBILITY ON THIS ISSUE AND IS MAKING ME RESORT TO SENDING THIS LETTER FOR A RESOLUTION. I'M ASKING THAT NISSAN REPLACE THE DASHBOARD AT NO CHARGE AS THIS IS A DEFECT THAT NISSAN NEEDS TO CORRECT. PLEASE CALL ME AND LET ME KNOW WHEN I SHOULD BRING MY CAR IN FOR REPAIR.
I AM EXPERIENCING TWO SEVERE SAFETY ISSUES WITH MY 2009 NISSAN ALTIMA COUPE. 1. WHEN I AM DRIVING ON THE HIGHWAY, AFTER ABOUT AN HOUR, MY TRANSMISSION WILL NOT ALLOW THE CAR TO GO THE SPEED LIMIT OR ACCELERATE. NO MATTER HOW HARD I PRESS ON THE GAS PEDAL, THE CAR WILL NOT SHIFT, LOSES POWER AND GETS PROGRESSIVELY WORSE THE FARTHER I DRIVE. I HAD TO PULL OFF THE HIGHWAY FOR FEAR THAT SOMEONE WOULD HIT ME BECAUSE NO MATTER HOW HARD I TRIED TO ACCELERATE, THE CAR WOULD ONLY GO ABOUT 40 MPH. 2. THE DASHBOARD IS LITERALLY MELTING CAUSING A BLINDING GLARE WHEN THE SUN (DURING THE DAY) OR OTHER HEADLIGHTS (DURING THE NIGHT OR RAIN) HIT IT...IT CREATES A BLINDING GLARE MAKING IT IMPOSSIBLE TO SEE. BOTH OF THESE ISSUES, THE TRANSMISSION AND DASH MAKE DRIVING EXTREMELY HAZARDOUS.
I HAVE AN ISSUE WITH A MELTING DASH THAT IS STICKY AND CAUSES A GLARE WHICH IS DANGEROUS BECAUSE I CAN'T SEE THRU THE WINDSHIELD.
THE TOP OF THE DASHBOARD IS MELTING. THIS CAUSES A SHINY SURFACE WHICH IS REFLECTIVE IN THE SUN, CAUSING A MAJOR DISTRACTION TO THE DRIVER
RAIN WATER IS LEAKING FROM MY DASHBOARD AND GETTING ON MY FLOORBOARD. IT WAS STATIONARY AT THE MOMENT
THE DASHBOARD IS MELTING AND IS CAUSING SUCH A GLARE, DURING THE DAY BUT ALSO AT NIGHT MAKING IT UNSAFE TO DRIVE.
DASHBOARD IS MELTING, STICKY AND IS DISCOLORING INSIDE WINDSHIELD. THE SUN REFLECTS OFF STICKY DASH. BROWN STICKY SUBSTANCE WON'T CLEAN OFF. ELECTRICAL DISPLAY BEHIND THE STEERING WHEEL GOES OFF AND ON. MOSTLY IS OFF.
CAR CAUGHT ON FIRE COMPLETELY TOTALED. IT WAS DRIVEN LESS THAN 2 MILES PARKED AND SHUT OFF. WITHIN 15 MINUTES THE CAR WAS COMPLETELY ENGULFED IN FLAMES.
I HAVE 2009 NISSAN ALTIMA AND IT HAS A VERY STICKY, SHINY DASHBOARD. SOME PART OF THE DASHBOARD IS SO SHINY THAT IT CREATES A GLARE ON WINDSHIELD DURING DAYTIME WHEN IT IS SUNNY OUTSIDE AND MAKES IT VERY DIFFICULT TO SEE THE OTHER CARS, PEDESTRIANS ETC.DURING DRIVING. THIS A HUGE SAFETY CONCERN AND SHOULD BE TAKE CARE OF BY NISSAN ASAP.
TAKATA RECALL,FACTORY DASHBOARD EXPLOTION AND GLARE DEFFECT
CPSC:THIS WINTER I WAS NOTICING AND HAVING EVEN MORE PROBLEMS WITH GLARE AND SUN AND LIGHTS AT NIGHT REFLECTING ON THESE SHINY "MELTED" AREAS, MAKING IT DIFFICULT TO SEE THE ROAD IN THE RIGHT CONDITIONS. AS PREVIOUSLY STATED, MY DASH WAS ALL ORIGINALLY A BLACK MATTE FINISH AND GLARE WAS NEVER A PROBLEM PRIOR TO THE DASH MATERIAL APPEARING TO BREAK DOWN. I DECIDED TO GOOGLE "MELTING DASHBOARDS" TO SEE WHAT I COULD FIND TO FIX OR REPAIR, OR REPORTS, ETC. *BF UPDATED 08/31/2017*JS ...UPDATED 10/03/17 *BF UPDATED 10/25/17 *BF *JS *TR
DASH BOARD IS MELTING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE DASHBOARD MELTED INTO A BLACK, STICKY, REFLECTIVE LIQUID. THE CONTACT STATED THAT THE BOTTOM HALF OF THE WINDSHIELD WAS NOT VISIBLE DUE TO THE LIQUID REFLECTING THE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD WAS MELTING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE REPRESENTATIVE OF THE MANUFACTURER THAT NISSAN HAD NO OBLIGATION TO REPAIR THE DASHBOARD BECAUSE THERE WERE NO OPEN RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE DASHBOARD MATERIAL HAD MELTED AND THE SURFACE BECAME VERY SMOOTH. THE FAILURE CAUSED AN EXTREME GLARE AND VISIBILITY HAZARD WHILE DRIVING DURING THE DAYTIME. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.
MY DASH IS MELTING MAKING IT VERY HARD TO SEE!!
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THERE WAS A GLARE ON THE DASHBOARD OF THE VEHICLE, WHICH MADE DRIVING EXTREMELY DIFFICULT. THE CONTACT STATED THAT THE GLARE IMPAIRED THE DRIVER'S VISION. THE CONTACT ALSO STATED THAT THE DASHBOARD SEEMED AS IF IT WERE MELTING. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 113,239.
MELTING DASHBOARD CAUSES GLAZE ON WINDSHIELD. UNSAFE DRIVING UNDER HEAVY SUNSHINE.
WATER LEAKS INSIDE THE CAR EVERY TIME IT RAINS, WHEN IT'S STATIONARY. WATER IS ALL OVER THE FRONT FLOOR MATS AND BACK FLOOR MATS. FROM THE MOMENT I BOUGHT THE CAR, WATER GOT TRAPPED IN THE PASSENGER FRONT DOOR. I HAD TO MANUALLY DRAIN THE WATER BY LIFTING THE RUBBER ON THE EDGES OF THE DOOR. CURRENTLY, THE WATER HAS MOVED INSIDE THE CAR. AS SAID ABOVE, ALL OVER THE CAR FLOOR. I TOOK THE CAR TO NISSAN AND THEY DISCOVER THE THE BODY DRAINING HOSE CAME OFF, $500 LATER. THIS A MANUFACTURING DEFECT, HOW CAN A DRAINAGE HOSE JUST COME OFF. THIS IS A SAFETY ISSUE BECAUSE WATER CAN CREATE ELECTRICAL ISSUES WITH THE CAR AND PRESENT UNSAFE DRIVING.
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE SUN AND CLEANING PRODUCTS CREATED A GLARE ON THE DASHBOARD THAT HINDERED THE CONTACT'S VISIBILITY WHILE DRIVING. THE DEALER CONFIRMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE DASHBOARD WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THIS ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
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