RoadVitals

2009 Nissan Altima Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
88
Latest Nov 3, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 1,547 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2009 Nissan Altima submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 88 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

The 25 most recent of 88, in the owner's own words

Body & structureVisibility
Filed Nov 3, 2020

DASHBOARD IS MELTING. STICKY AND SHINY IN HOT SUN CAUSING SEVERE VISIBILITY PROBLEMS.

NHTSA ID
11372830
Incident
Aug 17, 2020
Body & structure
Filed Jul 24, 2020

DOOR HANDLES ON CAR BREAK INTERNALLY PREVENTING DOOR FROM BEING UNLOCKED OR OPENED FROM INSIDE OR OUTSIDE. DEALER HAS REPLACED TWO AT MY EXPENSE AND NOW THE OTHER TWO ARE BROKEN WITH THE SAME SYMPTOMS. NO ABUSE OR ACCIDENT INVOLVED THEY JUST ALLL OF THE SUDDEN STOP WORKING. CONCERN IS IN AN EMERGENCY (FIRE, ACCIDENT, ETC..) PASSENGERS OR DRIVER WOULD NOT BE ABLE TO EXIT CAR EASILY OR AT ALL IN A TIMELY BASIS, POSSIBLY CAUSING SEVERE INJURY OR DEATH. I HAVE CONTACTED NISSAN AND THEY LODGED A COMPLAINT BUT NOTHING MORE. I HAVE READ OF MULTIPLE INSTANCES ON THE INTERNET WITH NISSAN OWNERS HAVING THE SAME PROBLEM. FIX IS VERY EXPENSIVE WHEN DONE AT THE DEALER AND I BELIVE A RECALL/REIMBURSEMENT IS DUE.

NHTSA ID
11341280
Incident
Aug 12, 2019
Mileage
130,000 mi
Body & structureElectricalSuspension
Filed Jun 24, 2020

THE CAR SHAKES BADLY WHEN ON REVERSE AND I CAN SMELL A BURNT WIRE BUT HARD TO LOCATE WHERE IT'S COMING FROM. *TR

NHTSA ID
11330538
Incident
Jun 22, 2020
Mileage
148,215 mi
Body & structure
Filed Mar 6, 2020

THE DASHBOARD ON MY 2009 NISSAN ALTIMA HAS STARTED TO PRODUCE A VERY SHINNY AND STICKY SUBSTANCE. THIS SUBSTANCE IS CREATING A GLARE ON THE WINDSHIELD OF MY CAR WHEN THE SUN IS SHINING MAKING IT VERY DIFFICULT TO SEE THE STREET IN FRONT OF ME. I HAVE TRIED SEVERAL METHODS TO REMOVE THIS SUBSTANCE WITHOUT SUCCESS. FROM WHAT I UNDERSTAND THIS IS DUE TO HEAT AND HUMIDITY BUT MY CAR IS ALWAYS PARKED IN THE GARAGE WHEN I'M NOT OUT IN IT. THIS IS A SAFETY HAZARD THAT IN MY OPINION SHOULD BE ADDRESSED BY NISSAN. THERE WAS A CLASS ACTION LAWSUIT IN 2017 WHERE NISSAN AGREED TO PAY ALL BUT $250 FOR THE REPLACEMENT OF THESE DASHBOARDS. SEE GIBBS LAW GROUP ONLINE FOR DETAILS. HTTPS://WWW.CLASSLAWGROUP.COM/NISSAN-MELTING-DASHBOARD-LAWSUIT/ I WOULD THINK IF THEY AGREED TO REPLACE THESE DASHBOARDS THEY KNOW THIS IS A FLAW IN THEIR DASHBOARDS.

NHTSA ID
11316618
Incident
Sep 6, 2019
Mileage
145,000 mi
Body & structureEnginePowertrain (other)
Filed Oct 6, 2019

NOTHING BUT PROBLEMS WITH THIS CAR SINCE I PURCHASED IT. HAD TO REPLACE ALL TIRE SENSORS, SPEED SENSORS, COILS, FRONT PASSENGER TIRE ROD, THE CTV TRANSMISSION, AND THE TRUNK LEAKS INTO THE TRUNK AND THE TAIL LIGHT'S. I HAVE REPAIRED ALL THESE THINGS OUT OF MY OWN POCKET.I HAVE BEEN STRANDED SEVERAL TIMES, I HAVE ALMOST BEEN HIT, AND HAVE HAD THE CAR TOWED. THE DASH HAS BECOME STICKY AND EVERYTHING STICKS TO IT. IT PRODUCES A GLARE ON THE WONDOW WHICH MAKES IT HARD TO SEE.THE ENGINE EXPERIENCES LOSS OF POWER AND NO MECHANIC CAN PINPOINT THE PROBLEM. I DO NOT DRIVE IT MUCH SINCE I HAVE PURCHASED IT. THIS CAR SHOULD BE A LEMON OR RECALLED. THE PROBLEMS KEEP COMING.

NHTSA ID
11266618
Incident
Oct 26, 2018
Body & structureDriver assistanceEngine
Filed Jul 27, 2019

IT WON'T START MOST OF THE TIME AND WHEN IT DOES IT'LL ONLY LET ME GET UP TO MAYBE 20MPH AND THAT'S IT

NHTSA ID
11235322
Incident
Nov 15, 2018
Mileage
20 mi
Body & structure
Filed Jul 26, 2019

"TAKATA RECALL" ON MAY 14, 2019, I SPOKE WITH A NISSAN REPRESENTATIVE REGARDING MY DEFECTIVE DASHBOARD THAT IS MELTING AND HAS BECOME SHINY AND STICKY WITH A GLARE. IT IS DANGEROUS AS THE SILK SURFACE OF MY DASH GLARES ONTO MY WINDSHIELD AND TOTALLY OBSTRUCTS MY VIEW. THE REPRESENTATIVE INSTRUCTED ME TO GO TO MY NISSAN DEALER AND HAVE A DIAGNOSTIC DONE. I WENT TO THE DEALERSHIP, WHO GAVE ME A PIECE OF PAPER DESCRIBING THE DEFECTIVE DASHBOARD AND THE COST OF REPLACING IT. ON MAY 20, 2019, I SPOKE WITH ANOTHER NISSAN REPRESENTATION, WHERE I EXPLAINED THAT I HAVE A PIECE OF PAPER FROM NISSAN STATING THE PROBLEM WITH MY DASHBOARD AND WHAT IT WILL COST TO FIX IT. I WAS THEN TOLD THAT BECAUSE MY WARRANTY COVERAGE HAD EXPIRED, THERE IS NOTHING NISSAN CAN DO ABOUT MY DEFECTIVE DASHBOARD. AS INDICATED ON THE INTERNET, THIS IS A KNOWN ISSUE WITH THE MAKE AND MODEL (NISSAN ALTIMA) CAR I HAVE AND THERE ARE SEVERAL ACCIDENTS THAT HAVE RESULTED FROM IT. I ALSO NOTICED THAT FLORIDA SUED NISSAN ON THIS SAME ISSUE AND WON. I'M DISAPPOINTED THAT NISSAN ISN'T OWNING UP TO ITS RESPONSIBILITY ON THIS ISSUE AND IS MAKING ME RESORT TO SENDING THIS LETTER FOR A RESOLUTION. I'M ASKING THAT NISSAN REPLACE THE DASHBOARD AT NO CHARGE AS THIS IS A DEFECT THAT NISSAN NEEDS TO CORRECT. PLEASE CALL ME AND LET ME KNOW WHEN I SHOULD BRING MY CAR IN FOR REPAIR.

NHTSA ID
11235078
Incident
May 14, 2019
Body & structurePowertrain (other)
Filed Jul 22, 2019

I AM EXPERIENCING TWO SEVERE SAFETY ISSUES WITH MY 2009 NISSAN ALTIMA COUPE. 1. WHEN I AM DRIVING ON THE HIGHWAY, AFTER ABOUT AN HOUR, MY TRANSMISSION WILL NOT ALLOW THE CAR TO GO THE SPEED LIMIT OR ACCELERATE. NO MATTER HOW HARD I PRESS ON THE GAS PEDAL, THE CAR WILL NOT SHIFT, LOSES POWER AND GETS PROGRESSIVELY WORSE THE FARTHER I DRIVE. I HAD TO PULL OFF THE HIGHWAY FOR FEAR THAT SOMEONE WOULD HIT ME BECAUSE NO MATTER HOW HARD I TRIED TO ACCELERATE, THE CAR WOULD ONLY GO ABOUT 40 MPH. 2. THE DASHBOARD IS LITERALLY MELTING CAUSING A BLINDING GLARE WHEN THE SUN (DURING THE DAY) OR OTHER HEADLIGHTS (DURING THE NIGHT OR RAIN) HIT IT...IT CREATES A BLINDING GLARE MAKING IT IMPOSSIBLE TO SEE. BOTH OF THESE ISSUES, THE TRANSMISSION AND DASH MAKE DRIVING EXTREMELY HAZARDOUS.

NHTSA ID
11233801
Incident
May 1, 2019
Mileage
137,000 mi
Body & structureVisibility
Filed Jun 9, 2019

I HAVE AN ISSUE WITH A MELTING DASH THAT IS STICKY AND CAUSES A GLARE WHICH IS DANGEROUS BECAUSE I CAN'T SEE THRU THE WINDSHIELD.

NHTSA ID
11218769
Incident
Jun 4, 2015
Mileage
60,543 mi
Body & structure
Filed May 28, 2019

THE TOP OF THE DASHBOARD IS MELTING. THIS CAUSES A SHINY SURFACE WHICH IS REFLECTIVE IN THE SUN, CAUSING A MAJOR DISTRACTION TO THE DRIVER

NHTSA ID
11210261
Incident
Jan 1, 2019
Body & structure
Filed Jan 2, 2019

RAIN WATER IS LEAKING FROM MY DASHBOARD AND GETTING ON MY FLOORBOARD. IT WAS STATIONARY AT THE MOMENT

NHTSA ID
11164625
Incident
Jan 1, 2019
Mileage
137,000 mi
Body & structure
Filed Sep 16, 2018

THE DASHBOARD IS MELTING AND IS CAUSING SUCH A GLARE, DURING THE DAY BUT ALSO AT NIGHT MAKING IT UNSAFE TO DRIVE.

NHTSA ID
11129719
Incident
Sep 14, 2018
Mileage
110,000 mi
Body & structureElectrical
Filed Sep 1, 2018

DASHBOARD IS MELTING, STICKY AND IS DISCOLORING INSIDE WINDSHIELD. THE SUN REFLECTS OFF STICKY DASH. BROWN STICKY SUBSTANCE WON'T CLEAN OFF. ELECTRICAL DISPLAY BEHIND THE STEERING WHEEL GOES OFF AND ON. MOSTLY IS OFF.

NHTSA ID
11123932
Incident
Sep 1, 2015
Body & structureElectrical
Filed Dec 26, 2017
Fire reported

CAR CAUGHT ON FIRE COMPLETELY TOTALED. IT WAS DRIVEN LESS THAN 2 MILES PARKED AND SHUT OFF. WITHIN 15 MINUTES THE CAR WAS COMPLETELY ENGULFED IN FLAMES.

NHTSA ID
11056679
Incident
Dec 22, 2017
Mileage
100,000 mi
Body & structureVisibility
Filed Oct 6, 2017

I HAVE 2009 NISSAN ALTIMA AND IT HAS A VERY STICKY, SHINY DASHBOARD. SOME PART OF THE DASHBOARD IS SO SHINY THAT IT CREATES A GLARE ON WINDSHIELD DURING DAYTIME WHEN IT IS SUNNY OUTSIDE AND MAKES IT VERY DIFFICULT TO SEE THE OTHER CARS, PEDESTRIANS ETC.DURING DRIVING. THIS A HUGE SAFETY CONCERN AND SHOULD BE TAKE CARE OF BY NISSAN ASAP.

NHTSA ID
11032130
Incident
Sep 15, 2015
Mileage
75,000 mi
Body & structure
Filed Sep 29, 2017

TAKATA RECALL,FACTORY DASHBOARD EXPLOTION AND GLARE DEFFECT

NHTSA ID
11030490
Incident
Jun 6, 2013
Mileage
94,000 mi
Body & structureVisibility
Filed Aug 30, 2017

CPSC:THIS WINTER I WAS NOTICING AND HAVING EVEN MORE PROBLEMS WITH GLARE AND SUN AND LIGHTS AT NIGHT REFLECTING ON THESE SHINY "MELTED" AREAS, MAKING IT DIFFICULT TO SEE THE ROAD IN THE RIGHT CONDITIONS. AS PREVIOUSLY STATED, MY DASH WAS ALL ORIGINALLY A BLACK MATTE FINISH AND GLARE WAS NEVER A PROBLEM PRIOR TO THE DASH MATERIAL APPEARING TO BREAK DOWN. I DECIDED TO GOOGLE "MELTING DASHBOARDS" TO SEE WHAT I COULD FIND TO FIX OR REPAIR, OR REPORTS, ETC. *BF UPDATED 08/31/2017*JS ...UPDATED 10/03/17 *BF UPDATED 10/25/17 *BF *JS *TR

NHTSA ID
11020828
Incident
Jan 1, 2017
Body & structure
Filed May 15, 2017

DASH BOARD IS MELTING

NHTSA ID
10985843
Incident
May 15, 2017
Mileage
96,229 mi
Body & structure
Filed Apr 3, 2017

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE DASHBOARD MELTED INTO A BLACK, STICKY, REFLECTIVE LIQUID. THE CONTACT STATED THAT THE BOTTOM HALF OF THE WINDSHIELD WAS NOT VISIBLE DUE TO THE LIQUID REFLECTING THE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD WAS MELTING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE REPRESENTATIVE OF THE MANUFACTURER THAT NISSAN HAD NO OBLIGATION TO REPAIR THE DASHBOARD BECAUSE THERE WERE NO OPEN RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.

NHTSA ID
10970149
Incident
Mar 25, 2017
Mileage
122,000 mi
Body & structure
Filed Mar 28, 2017

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE DASHBOARD MATERIAL HAD MELTED AND THE SURFACE BECAME VERY SMOOTH. THE FAILURE CAUSED AN EXTREME GLARE AND VISIBILITY HAZARD WHILE DRIVING DURING THE DAYTIME. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ID
10969036
Incident
Jun 10, 2015
Mileage
60,000 mi
Body & structureVisibility
Filed Mar 4, 2017

MY DASH IS MELTING MAKING IT VERY HARD TO SEE!!

NHTSA ID
10958599
Incident
Aug 15, 2012
Body & structure
Filed Feb 28, 2017

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THERE WAS A GLARE ON THE DASHBOARD OF THE VEHICLE, WHICH MADE DRIVING EXTREMELY DIFFICULT. THE CONTACT STATED THAT THE GLARE IMPAIRED THE DRIVER'S VISION. THE CONTACT ALSO STATED THAT THE DASHBOARD SEEMED AS IF IT WERE MELTING. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 113,239.

NHTSA ID
10957614
Incident
Feb 26, 2017
Mileage
113,239 mi
Body & structure
Filed Feb 25, 2017

MELTING DASHBOARD CAUSES GLAZE ON WINDSHIELD. UNSAFE DRIVING UNDER HEAVY SUNSHINE.

NHTSA ID
10956892
Incident
Sep 1, 2015
Body & structure
Filed Jan 28, 2017

WATER LEAKS INSIDE THE CAR EVERY TIME IT RAINS, WHEN IT'S STATIONARY. WATER IS ALL OVER THE FRONT FLOOR MATS AND BACK FLOOR MATS. FROM THE MOMENT I BOUGHT THE CAR, WATER GOT TRAPPED IN THE PASSENGER FRONT DOOR. I HAD TO MANUALLY DRAIN THE WATER BY LIFTING THE RUBBER ON THE EDGES OF THE DOOR. CURRENTLY, THE WATER HAS MOVED INSIDE THE CAR. AS SAID ABOVE, ALL OVER THE CAR FLOOR. I TOOK THE CAR TO NISSAN AND THEY DISCOVER THE THE BODY DRAINING HOSE CAME OFF, $500 LATER. THIS A MANUFACTURING DEFECT, HOW CAN A DRAINAGE HOSE JUST COME OFF. THIS IS A SAFETY ISSUE BECAUSE WATER CAN CREATE ELECTRICAL ISSUES WITH THE CAR AND PRESENT UNSAFE DRIVING.

NHTSA ID
10948106
Incident
Jan 1, 2017
Mileage
70,000 mi
Body & structure
Filed Oct 6, 2016

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE SUN AND CLEANING PRODUCTS CREATED A GLARE ON THE DASHBOARD THAT HINDERED THE CONTACT'S VISIBILITY WHILE DRIVING. THE DEALER CONFIRMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE DASHBOARD WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THIS ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10914360
Incident
Oct 9, 2015

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .