Unknown
- NHTSA ID
- 11623353
- Incident
- Oct 29, 2024
Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2009 Nissan Altima submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 75 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 75, in the owner's own words
Unknown
I went to Autoworx on February 9, 2023 to purchase a 2009 Nissan Altima. The vehicle was very nice, looked good, no warning lights or anything. Drove great for about a week or 2. Then the car started breaking without me pressing the breaks. So I returned the car to Autoworx to have them check it out. The mechanic was assuring that the problem had been taking care of. After making another large payment that day, I left drove the car about a week. That's when the car started shaking. I mean shaking hard too and the SERVICE ENGINE SOON light comes on the dash board. So I take the car back to them on Monday March 13, 2023. The mechanic says "oh, make an appointment for Friday and I'll take the car to the shop so I can see what is going on". I made the appointment & continued to drive the car. In the days between Monday to Friday, the car began shaking harder. Suddenly, on Thursday March 16, 2023,while driving home the car stops accelerating. I had to keep turning the car off and on to get it going. On Friday, March 17, 2023 I arrived at the Autoworx location at 10:30am (the appointment time). When I arrived no one was there. We sat and waited for nearly an hr and a half. Once they arrived they looked at the car, drove it away and came back. After sitting there for 2/3 hours, the Owner [XXX] called me outside to inform me that the Catalytic Converter was bad (which they knew on Monday when I came in) and by me driving the car longer, the Transmission has went out. At this point I am FURIOUS! Because at NO point did they tell me that the car needed a Catalytic Converter. So we sat there a little longer with no way to go home. [XXX] then comes and mentions "I'll get you all an UBER". He ordered the Uber (just to get us away). I have looked into the Carfax on the 2009 Nissan Altima and found that the Odometer had been rolled back SEVERAL times. I bought the car at 121,000 miles. After, looking at the Carfax the car has darn near 300,000 miles on it. I got ripped off ❗ INFORMATION Redacted PURSUANT TO THE FREEDOM OF I
A NIGHTMARE WHILE AWAKE. WHILE BACKING OUT OF A BANK PARKING LOT I HIT A POLE LIGHTLY. I STOPPED THE CAR BEFORE SHIFTING INTO DRIVE. WHEN I ACCELERATED THE CAR LURCHED FORWARD AT A FAST SPEED. I TRIED BRAKING BUT THE CAR KEPT GOING FORWARD SLAMMING INTO THE BACK OF A PARKED SUV WITH THE DRIVER INSIDE PUSHING IT FROM THE PARKING SPACE UP ONTO THE SIDE WALK. AND SIDE SWIPING A PARKED TRUCK PUSHING IT INTO THE SUV PASSENGER SIDE.. THE ACCELERATION WAS SO GREAT I AM SO MY CAR IS TOTALED. I AM PHYSICALLY AND EMOTIONAL SICKEN BY THIS AND THE DAMAGES CAUSED FROM SOMETHING NISSAN COULD HAVE PREVENT BY FIXING THE PROBLEM. THE CAR WAS STILL TRYING GO AFTER BEING STOPPED BY THE VEHICLE I HIT AND MY FOOT ON THE BRAKE. THE LADY FROM THE BANK TOLD ME TO APPLY THE EMERGENCY BRAKE AND THAT STOPPED THE CAR. I COULD NOT GET THE CAR OUT OF DRIVE MODE AFTER THE ACCIDENT AND HAD TO SHUT IT DOWN IN DRIVE MODE. THIS WAS A SCENE OUT OF A HORROR SHOW. IT HAPPENED IN SPRINGFIELD MA AWAY FROM MY HOME. I AM GLAD THE INJURIES ARE NOT FATAL AS ONE INCIDENT WAS.
MODEL 09 ALTIMA HAS A KNOWN DEFECT WHERE THE STEERING WHEEL COLUMN LOCKS BECAUSE IT IS UNABLE TO IDENTIFY ITS OWN KEY. THE CAR WAS STATIONARY IN A PARKING LOT BUT THIS COULD HAVE HAPPEND ANYWHERE IF THIS PART HAD FAILED ON THE SIDE OF THE ROAD FOR EXAMPLE. THE VEHICLE OPERATES USING PUSH START AND THERE IS NO PHYSICAL KEY TO START THE ENGINE OUTSIDE OF INSERTING THE FOB, WHICH ALSO DIDNT WORK. ON 10/21/2020 THE ANTI THEFT SYSTEM FAILED TO RECOGNIZE THE KEY/FOB AND THERE IS NO OTHER WAY TO TURN ON THE CAR AND IT HAS TO BE TOWED. THIS IS THE SECOND TIME THIS PART FAILED RANDOMLY AND RENDERED THE CAR INOPERABLE, THE FIRST TIME WAS IN 2014. NISSAN COVERED REPLACING THIS PART THE FIRST TIME AFTER A SERVICE CAMPAIGN BUT IS NOW REFUSING TO DO SO FOR THIS NON WEAR AND TEAR PROBLEM. THIS IS AN EXTREMELY CONCERNING AND FRUSTRATING SAFETY PROBLEM AS THIS PART CAN FAIL AT ANY TIME AND PREVENT THE CAR FROM STARTING OR MOVING, OUTSIDE OF TOWING AND THIS WAS THE SECOND TIME THIS ISSUE HAVE HAPPENED. I HAVE CONTACTED NISSAN AND THEY REFUSE TO FINANCIALLY HELP, WARRANTY OR REIMBURSE US FOR A SAFETY MANUFACTURER DEFECT THAT PREVENTS THE CAR FROM RECOGNIZING ITS OWN KEY/FOB WITH NO ALTERNATIVE WAY TO START THE CAR. THE COST OF REPAIR AT A NISSAN DEALERSHIP WAS $800+ TO BE ABLE TO GET INTO OUR OWN CAR AFTER NISSAN REFUSED TO HELP US FOR THEIR OWN MANUFACTURER FAILURE. THIS ISSUE IS A SAFETY PROBLEM FOR MANY DRIVERS ON THE ROAD WHO OWN THIS MAKE AND MODEL CAR AND MAYBE SUSPECT TO THEIR CAR GETTING COMPLETELY DISABLED AT ANY TIME FROM THIS PART'S FAILURE WITH NO ALTERNATIVE BUT TO TOW IT OUT OF THE WAY. THANK YOU FOR YOUR REVIEW
MY CVT TRANSMISSION BELT BROKE BUT BEFORE THIS HAPPENED MY SPEED SENSOR WAS FAILING AND ALSO MY STEP MOTOR I'VE HAD THIS CAR FOR 2 YEARS WITH VERY LITTLE PROBLEMS ALSO THE CAR IS STUCK IN NEUTRAL.
WHEN I WAS ABOUT TO GO TO WORK AND TRY TO TURN THE CAR, THE CAR DIDN'T WANT TO TURN ON, THE CAR LOCKED THE STEERING WHEEL, I HAVE THE KEY PRESENT AND IT'S TELLING ME IT'S LOCKED, THE STEERING WHEEL IS REALLY HARD (LOCKED) AND THE BREAK GOT REALLY HARD TO PRESS DOWN. I WAS DOING SOME RESEARCH AND IT'S TELLING ME IT'S THE ESCL (DEFECTIVE ELECTRONIC STEERING COLUMN LOCK)
WHILE IN MOTION AND MAKING A LEFT TURN ONTO AN INTERSECTION MY STEERING WHEEL WAS MAKING IT MORE DIFFICULT TO CONTINUE TURNING LEFT AND THEN IT LOCKED. WAS GOING TO HIT A CONCRETE BARRIER BETWEEN ROAD AND SIDEWALK WHERE PEDESTRIANS WALK, HAD TO HIT THE BRAKES TO PREVENT A CRASH. AFTER A COUPLE OF SECONDS THE CAR ILUMINATED ALL THE LIGHTS IN THE DASH AND TOLD ME THE CAR WAS OFF. I WAS ABLE TO TURN ON THE CAR, THE STEERING WHEEL UNLOCKED AND WAS ABLE TO GO IN REVERSE A BIT TO COMPLETE MY LEFT TURN. HAD A SIMILAR SCENARIO MANY YEARS AGO WHEN FIRST PURCHASING THE CAR, WHEN ACCELERATING IN THE HIGHWAY ND DRIVING STRAIGHT THE STEERING WHEEL LOCKED AND THE CAR STOPPED ACCELERATING BECAUSE THE GAS PEDAL LOCKED, COULDNT TURN TGE STEERIBG WHEEL AT ALL. FELT AS IF THE CAR TURNED ITSELF OF EVEN THOUGH CAR ELECTRONICS WERE ON SUCH AS THE RADIO. SECONDS LATER THE LIGHTS ILUMINATED IN THE DASH AND WAS ABLE TO TURN ON THE CAR AND STEERIBG WHEEL UNLOCKED. BROUGHT MY CAR TO THE DEALER BUT THEY COULD NOT FIND ANY ISSUES, SO THEY DECIDED TO RESTART THE COMPUTER AND DID NOT HAVE THE PROBLEM AGAIN UNTIL LAST THURSDAY WHERE IT TURNED OFF ON ME WHILE TURNING. EXRREMELY DANGEROUS AND CAR IS UNSAFE TO DRIVE.
WHEN DRIVING FOR A PERIOD OF TIME IN HEAT, THE CAR LOSES SPEED AND BEGINS TO DROP ON ITS OWN. AND IF UTILIZING MANUAL, THE GEARS WON'T DOWNSHIFT. I'VE HAD TO PULL OVER NUMEROUS TIMES AND WAIT ABOUT 15 MINS BEFORE DRIVING AGAIN AND IT'S FINE. I WAS INFORMED THAT THE CAR NEEDS A TRANSMISSION COOLER KIT INSTALLED. I'VE SEEN NUMEROUS COMPLAINTS OF THIS ISSUE AND WONDER WHY A RECALL HAS NOT BEEN DONE ON THIS. THIS IS A SAFETY ISSUE ESPECIALLY DRIVING ON A HIGHWAY AND THE CAR SUDDENLY LOSES SPEED. DATE LISTED BELOW IS THE LAST TIME THIS ISSUE HAS HAPPENED. BUT, HAS HAPPENED PREVIOUSLY A YEAR AGO ON A TRIP AND RECENTLY PRIOR TO LAST TIME, A MONTH AGO.
DRIVING THE HIGHWAY 75 MILES HOUR AND HAVE THE ACCELERATOR NOT RESPONSE. WAS TOLD CVT TRANSMISSION OVERHEATING GOING INTO SAFE MOOD CAUSING VEHICLE TO SLOW AND ACCELERATOR NOT RESPONDING. BARELY PULLING OFF THE HIGHWAY AND WAITING TO HAVE CONTROL AGAIN. WAS TOLD THAT A RADIATOR FOR THE TRANSMISSION WAS NEEDED. SCARED TO DRIVE.
ON MORE THEN ONE OCCASION WHEN DRIVING ON THE FREEWAY FOR ABOUT 45 MIN. THE ACCELERATION SPEED DROPS TO ABOUT 40 MPH. AND WHEN GOING ON HILLS ITS EVEN WORSE. THIS HAS BEEN GOING ON FOR SOME TIME NOW, BUT NOW I HAVE A SECOND ALTIMA THAT IS HAVING VERY SIMILAR ISSUES. AFTER SITTING ON THE SIDE OF THE FREEWAY FOR A HOUR, THE CAR RETURNS TO NORMAL. THIS CAN NOT BE A NORMAL PROBLEM, I HAVE SEARCHED AND FOUND THAT A NUMBER OF PEOPLE HAVE HAD VERY SIMILAR ISSUES AND IN FACT I RECEIVED A LETTER STATING THAT 2014-2018 NISSANS WHERE HAVING ACCELERATION ISSUES. ( I HAVE ATTACHED THE LETTER) I HAVE 2 CARS NOW THAT HAVE THE SAME ISSUE AND I CAN NOT AFFORD TO FIX THEM, ESPECIALLY IF I AM NOT 100% SURE WHAT THE CORRECTION IS. I HAVE ALSO ATTACHED COPIES OF OTHERS THAT HAVE THE SAME ISSUES, AND YOU WILL SEE THAT SOME HAVE TRIED TO FIX BUT GET DIFFERENT RESPONSES ON THE FIX. PLEASE HELP!! THANKS
MY GRANDSON AND I WERE TAKING A 2 AND 1/2 HOUR TRIP TO VISIT FAMILY I WAS DRIVING ABOUT AN HOUR ON THE FREEWAY GOING ON AN UPHILL AND I BEGAN TO HEAR A WHINING SOUND AND MY SPEED STARTED TO DECREASE FROM 70 THEN TO 60 AND IT STARTED TO DECREASE MORE SO I THEN GOT OFF THE FREEWAY TURNED OFF THE CAR AND WAITED ABOUT A HALF AN HOUR I THEN DECIDED THAT IT WOULD NOT BE SAFE TO CONTINUE MY TRIP BUT THE LOCATION THAT I WAS IN WAS NOT A SAFE AREA FOR ME AND MY GRANDSON TO WAIT FOR A TOW TRUCK I THEN DECIDED TO HEAD BACK ONE EXIT DOWN WHERE THEY WOULD BE MORE LIGHTING THE CAR DROVE FINE I WAS ABLE TO PICK UP SPEED WITH NO PROBLEM BUT AGAIN I THOUGHT IT WOULD NOT BE SAFE TO CONTINUE DRIVING SO I THEN CALL THE TOW TRUCK AND HOW DOES TOW BACK HOME WHAT I DID NOTICE WAS WHEN I ACCELERATE THE GAS PEDAL THE ENGINE DID NOT REV AT A HIGHER LEVEL NOR DID THE SPEED INCREASE BUT TO MY LITTLE KNOWLEDGE WITH CARS IT WAS TELLING ME IT WASN'T THE TRANSMISSION SLIPPING, PRESSING THE ACCELERATER AND NOT HEARING YOUR ENGINE ACCELERATE BUT CAR IS STILL MOVING BUT LOWER SPEED JUST DID NOT MAKE SENSE TO ME. THIS COULD HAVE CAUSED AN ACCIDENT IT WAS MID AFTERNOON ON A FREEWAY THAT COMMUTERS OFTEN USE I WAS LUCKY THAT THE OFF RAMP WAS NEAR FOR ME TO EXIT.
IT WON'T START MOST OF THE TIME AND WHEN IT DOES IT'LL ONLY LET ME GET UP TO MAYBE 20MPH AND THAT'S IT
THE CAR LOSSES ACCELERATION WHILE IN THE HIGHWAY. IT APPEARS TO HAPPEN WHEN IT'S HOT AND THERE'S NO WARNING AND THUS COULD BE FATAL.
AFTER DRIVING APPROXIMATELY 1.5 HOURS ON A FAMILY TRIP AND ON THE INTERSTATE MY CAR SLOWED ALL THE WAY DOWN TO FROM SPEEDS OF 60 -70MPH TO BARELY NOT MOVING AT ALL. CLEARLY THIS FRIGHTEN MY ENTIRE FAMILY. AFTER RESTING ON THE SIDE OF THE INTERSTATE FOR ALMOST AN HOUR THE CAR RESUMED BUT STARTED TO REPEAT THE SAME PATTERN. IT ALSO BARELY PULLED UP A HILL. THIS CAR HAS DONE THIS BEFORE AND THE NISSIAN DEALERSHIP STATED THAT IT COULD NEED A TUNE UP. SO BEFORE GOING ON THE FAMILY VACATION LISTED ABOVE I HAD A TUNE UP AND OIL CHANGE DONE BUT GUESS WHAT. THE PROBLEM STILL EXISTS.
THE CAR SLOWS DOWN AND SPEEDS UP ON ITS OWN AND MAKES A WHINING SOUND WHILE DRIVING IN THE CITY AND ON THE HIGHWAY.
START STOP BUTTING IS STUCK IN LOCK POSITION THEREFORE NOT STARTING THE CAR. FOBS DOOR UNLOCK, LOCK, TRUNK AND PANIC BUTTONS WORK BUT CAR DOES NOT TURN ON. CAR WILL NOT TURN ON WHEN FOB IS INSERTED IN THE LEFT HAND SIDE INSERT EITHER. HAPPENED AT 67 EAST SHORE ROAD, HOLBROOK MA AFTER CAR WAS SHUT OFF FOR THE NIGHT. NEXT MORNING IT DIDN'T READ THE KEY.
IN THE WARM WEATHER 80 AND ABOVE THE CAR MAKES A WHINING NOISE AND STARTS TO LOSE ACCELERATION WHEN YOU HIT THE GAS THERE IS NO POWER WHICH IS HAPPENED ON THE HIGHWAYS LOSE ACCELERATION WHEN YOU HIT THE GAS THERE IS NO POWER WHICH HAS HAPPENED ON THE HIGHWAYS
DRIVING ON INTERSTATE WITH CRUISE CONTROL ENGAGED AT 70 MPH, SPEED DROPPED TO APPROX 30-40 MPH. I HAD THE PEDAL TO THE MAT AND IT WOULDN'T GO ANY FASTER THAN 30-40 MPH. TOOK IT OFF CRUISE CONTROL, IT STILL WOULDN'T PICK UP SPEED WITH THE PEDAL TO THE MAT. SUDDENLY CAR ACCELERATED TO APPROX 80-90 MPH AND WOULD NOT SLOW DOWN WHEN I REMOVED MY FOOT FROM THE GAS PEDAL FOR AT LEAST 30-60 SECONDS. THE SPEED THEN DROPPED AGAIN TO 30-40 MPH FOR ABOUT 5-10 MINUTES UNTIL IT WOULD TAKE OFF AGAIN. IT WOULD ACCELERATE FOR ONLY ABOUT 30-60 SECONDS THEN WOULD LOSE POWER AGAIN AND WOULDN'T GO ABOVE 30-40 MPH. TRIED TO RESET CRUISE CONTROL AND STILL WOULD NOT FIX THE ISSUE. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED ASAP. IF TRAVELLING ON THE INTERSTATE IN NORMAL TRAFFIC, THIS COULD HAVE CAUSED AN ACCIDENT VERY EASILY. THIS HAPPENED LATE AT NIGHT WITH NO OTHER CARS ON THE ROAD AT THE TIME.
TAKATA RECALL : VEHICLE JERKS UNEXPECTEDLY AND ABRUPTLY SLOWS DOWN. 35/MH...CITY STREET.
COMING HOME FROM FLORIDA IN 2013, THE CAR LOST ALL POWER GOING DOWN THE INTERSTATE. WE WERE ABLE TO PUSH THE GAS PEDAL ALL THE WAY TO THE FLOOR AND THE CAR WOULD NOT GO ANY FASTER. ONCE WE STOPPED AND LET THE CAR SIT FOR 15-20 MINUTES, WE WERE ABLE TO GO ANOTHER 100-150 MILES BEFORE IT HAPPENED AGAIN. THIS HAS ALSO HAPPENED TWICE DRIVING HOME FROM MURFREESBORO. WE WENT TO FLORIDA FOR VACATION THIS YEAR AND THE SAME THING HAPPENED ON THE WAY THERE AND ON THE WAY HOME. AFTER DOING SOME RESEARCH AND TALKING TO SOME MECHANICS, WE HAVE BEEN TOLD THAT THIS IS NOT THE FIRST TIME THEY HAVE HEARD ABOUT THIS AND THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET ABOUT THIS SAME PROBLEM
CATALYTIC CONVERTER NOT WORKING CAUSING THE CAR TO DRIVE INEFFECTIVELY, CAR SPEED DECLINES AND SOMETIMES THE CAR RPMS STAY AT 3000 AND WON'T ACCELERATE.
WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE GOES INTO LIMP MODE AND THE SPEED DRASTICALLY DECREASES AND LOSES ALL POWER! THERE IS NO WARNINGS.
THE CAR WILL NOT START. THE DASH LIGHTS AND RADIO COME ON AND THE "ON" INDICATOR IS LIT WHERE THE PUSH BUTTON IS. HOWEVER, THE ENGINE DOES NOT START.
TRAVELING UP HILL MY CAR LOSES POWER AND GOES TO SOME KIND OF SAFTY MODE AND ITS VERT SCARY IF YOU HAVE CHILDREN' IN THE CAR
WHILE DRIVING DOWN THE INTERSTATE ONCE THE ENGINE GETS HOT THE CAR LOSES ALL POWER. NO WARNING LIGHTS COME ON AND ONCE YOU STOP THE CAR AND LET THE ENGINE COOL DOWN IT RUNS FINE
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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