RoadVitals

2012 Nissan Altima Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Nov 5, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 424 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2012 Nissan Altima submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

Visibility
Filed Nov 5, 2022

2012 Altima defective sticky melting dashboard cause severe windshield glare when driving when sun from a certain angle ( no vehicle accident so far)

NHTSA ID
11492388
Incident
Jun 1, 2022
Visibility
Filed Apr 7, 2022

CAR DASH HAS BECOME A HAZARD TO DRIVING SAFELY. THE DASH ORIGINALLY, WHEN PURCHASED NEW FROM THE DEALER, HAD A PEBBLED MATT FINISH SIMILAR TO A FOOTBALL OR BASKETBALL. IN THE PAST YEAR THAT FINISH IS DISSOLVED INTO A SLICK STICKY HIGHLY REFLECTIVE STATE. THIS REFLECTIVE STATE CAUSES THE DRIVER TO BE VISUALLY IMPAIRED AND UNABLE TO SEE OUT OF THE FRONT WINDOW; THIS IS EXTREMELY HAZARDOUS. FURTHER RESEARCH OF THIS EVENT WITH MY VEHICLE HAS FOUND IT NOT TO BE UNIQUE TO MY VEHICLE. THIS IS A VERY COMMON AND VERY DANGEROUS. THIS IS A DEFECT OF DESIGN ONLY AND AS SUCH NEEDS TO BE ADDRESSED BY NISSAN CORPORATE.

NHTSA ID
11460006
Incident
Mar 1, 2021
Visibility
Filed Dec 17, 2020

THE DASH ON MY 2012 ALTIMA HAS BEGUN TO MELT. THE DASH INITIALLY STARTED OUT BEING TACKY WHEN MY SON WAS AWAY AT COLLEGE IN NC, WHICH I THOUGHT WAS UNUSUAL. UPON RETURNING TO FL THIS PAST SUMMER, IT GOT WORSE. NOW THE DASH IS GIVING OFF A CHEMICAL SMELL WITH A HORRIBLE GLARE. THE GLARE FROM THE WINDSHIELD IS MAKING FOR UNSAFE DRIVING CONDITIONS, ESPECIALLY IN THE FL SUN. NISSAN ACKNOWLEDGED THE MELTING DASH ISSUE IN 2008 2009 MODELS AND AGREED TO REPLACE THOSE DASHES FOR VEHICLES IN FL UNDER A LAWSUIT SETTLED IN 2017. LOOKING AT THE COMPLAINTS ON THE NHTSA WEBSITE, IT APPEARS THAT THE MELTING DASH ISSUE HAS CONTINUED TO BE A PROBLEM PAST THE 2008 2009 MODEL YEARS.

NHTSA ID
11383910
Incident
Sep 7, 2020
Mileage
68,250 mi
Visibility
Filed Nov 7, 2020

DASHBOAD IS MELTING FROM ONE SIDE OF THE VEHICLE TO THE OTHER AND EXTENDS FROM THE WINDSHIELD PAST THE VENTS. THE AREA IS SO SHINNY AND GLARE IS SO GREAT THAT IT MAKES IT DIFFICULT TO SEE CLEARLY DAY OR NIGHT.

NHTSA ID
11373595
Incident
May 1, 2020
Mileage
122,000 mi
Visibility
Filed Sep 24, 2020

DASH IS MELTING AND SHINY CREATING A GLARE ON THE WINDSHIELD MAKING IT IMPOSSIBLE TO SEE WHEN DRIVING. THIS STARTED YEARS AGO AND ONLY GETS WORSE. IT HAS BEEN REPORTED SEVERAL TIMES TO DEALER. I HAVE TO DRIVE BUT IT IS VERY DANGEROUS AND I CANNOT BELIEVE NISSAN IS TAKING THE CHANCE AND NOT FIXING THIS PROBLEM.

NHTSA ID
11360956
Incident
Jan 1, 2014
Mileage
40,000 mi
Visibility
Filed Sep 3, 2020

THE DASHBOARD IS MELTING. THE DASH IS STICKY AND IS TURNING TO A GOOEY SUBSTANCE. IT IS SHINY AND IS CAUSING GLARE ON WINDSHIELD. IT STARTED WHERE DASH MEETS WINDSHIELD AND QUICKLY SPREAD TOWARD STEERING WHEEL. I HAVE TAKEN THE CAR TO TWO LOCAL DEALERSHIPS WHO SAID THEY COULD NOT DO ANYTHING OTHER THAN REPLACE THE DASHBOARD AT $2700 SINCE THE CAR IS OUT OF WARRANTY. I CONTACTED NISSAN CUSTOMER CARE AND I HAVE A CASE NUMBER. THEY SAID NO ONE ELSE HAD COMPLAINED ABOUT THIS FOR THE 2012 YEAR ALTHOUGH I AM SEEING SOME COMPLAINTS ON THIS SITE. THEY TOO SAID THEY WOULD NOT DO ANYTHING SINCE IT WAS OUT OF WARRANTY. WHEN I SUGGESTED IT WAS DEFECTIVE AND OBVIOUSLY WAS THE SAME PROBLEM AS THE LAWSUIT THAT WAS SETTLED, THEY GENTLEMAN SAID THIS WAS NOT THE SAME YEAR. MY CAR WAS ORIGINALLY PURCHASED IN FLORIDA, THE STATE OF THE CLASS ACTION LAWSUIT, BUT I NOW LIVE IN GA. A DASHBOARD SHOULD NOT MELT WHEN EXPOSED TO THE SUN! NISSAN SHOULD TAKE RESPONSIBILITY FOR THIS DEFECTIVE PRODUCT.

NHTSA ID
11352921
Incident
Jun 1, 2020
Mileage
114,000 mi
Visibility
Filed Jul 30, 2020

DASH HAD BECOME TACKY AND SHINY, PRODUCING GLARE WHEN DRIVING TOWARD THE SUN. BECOMES WORSE ON HOT DAYS. DOES NOT RESOLVE, LINT AND ANYTHING ELSE STICKS TO IT.

NHTSA ID
11342419
Incident
Jul 30, 2020
Mileage
177,000 mi
Body & structureVisibility
Filed Jul 7, 2020

DASHBOARD HAS BECOME PROGRESSIVELY STICKY AND SHINY, CAUSING A GLARE DURING DAYLIGHT HOURS WHICH REDUCES VISIBILITY AND IS A SAFETY HAZARD

NHTSA ID
11337979
Incident
Nov 4, 2019
Mileage
130,000 mi
Visibility
Filed Jun 2, 2020

THE DASH IS STICKY AND GLOSSY WHICH THROWS A GLARE ON MY WINDSHIELD. I END UP WITH A SMALL AREA OF THE WINDSHIELD TO SEE OUT OF. I HAVE TO SIT UP TALL OR LEAN OVER IN ORDER TO FIND A SPOT TO GET A CLEAR VIEW IN ORDER TO SEE THE ROAD. HOLDING THE POSITION TO SEE FOR ANY LENGTH OF TIME IS A STRAIN ON THE BODY. I'M HAVING TROUBLE SEEING WHERE I AM GOING AND AM WORRIED I WILL HAVE AN ACCIDENT. *TR

NHTSA ID
11326980
Incident
Jun 1, 2020
Visibility
Filed Feb 27, 2020

VEHICLE DASHBOARD IS MELTING. IT IS CAUSING A VISIBILITY ISSUE WITH A GLARE AGAINST THE WINDSHIELD.

NHTSA ID
11311820
Incident
Feb 27, 2020
Mileage
65,000 mi
Visibility
Filed Jan 13, 2020

THE DASH IS MELTING CREATING A GLARE ON THE WINDSHIELD SO WHEN SUN OR LIGHTS AT NIGHT IS SHINING MAKES IT IMPOSSIBLE TO SEE THE ROAD. HAPPENS EVERYTIME THE CAR IS MOVING.

NHTSA ID
11299127
Incident
Jan 1, 2015
Mileage
42,000 mi
Body & structureVisibility
Filed Aug 29, 2019

TL* THE CONTACT OWNS A 2012 NISSAN ALTIMA THE DRIVER EXPERIENCED SUN GLARE WHILE DRIVING A VISIBILITY HAZARD WAS PRESENT THE GLARE WAS CAUSED BY THE MELTING DASHBOARD THE CONTACT STATED THAT THE DASHBOARD HAD MELTED CAUSING A SUN GLARE AND VISIBILITY HAZARD WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER(UNKNOWN) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.

NHTSA ID
11252177
Incident
Aug 1, 2018
Mileage
70,000 mi
Visibility
Filed Aug 4, 2019

WITH MY 2012 NISSAN ALTIMA IT IS NOW BECOMING HARDER AND HARDER TO OPERATE WHILE DRIVING. THE DASHBOARD IS STARTING TO MELT AND BECOME STICKY WITH THE HOT TX WEATHER. SINCE THIS HAS STARTING HAPPENING IT'S BECOMING VERY REFLECTIVE ON THE WINDSHIELD AND IS CAUSING A DISTRACTION AND MAKING IT VERY HARD TO SEE WHILE DRIVING. THIS IS A SAFETY ISSUE FOR ANYTHING THAT IS IN FRONT OF ME.

NHTSA ID
11241608
Incident
Aug 4, 2019
Mileage
60,000 mi
Visibility
Filed Jun 24, 2018

THE DASH IS MELTING CREATING A SHINY RESIDUE COVERING THE DASH. WHEN THE SUN OR BRIGHT LIGHTS GUYS AT NIGHT IS SHINING THE SHINY DASH REFLECTS ON THE WINDSHIELD CREATING A GLARE THAT OBSTRUCTS YOUR VISION WHILE DRIVING OR TURNING ON ANY HIGHWAY OR ROAD. THE SERVICE DEPT AT MY LOCAL DEALER TOOK PHOTOS AND SENT IT TO NISSAN ABOUT 18 MONTHS AGO AND I HAVE HEARD NOTHING. IT IS GETTING SO BADD THAT WHILE DRIVING IT HAS STARTED OBSTRUCTING THE VISION OF THE ROADWAY.

NHTSA ID
11103658
Incident
Jun 1, 2015
Mileage
40,000 mi
Visibility
Filed Apr 16, 2018

I HAVE HAD SEVERAL WIPER BLADES ON MY CAR SINCE I BOUGHT IT A FEW YEARS AGO. THE LEFT (DRIVER'S SIDE) WIPER BLADE HAS CAME OFF THE WIPER ARM SEVERAL TIMES WHILE DRIVING. THE OUTER PART OF THE BLADE JUMPS ACROSS THE WINDSHIELD AS IT WIPES. THIS ONLY HAPPENS WHEN WIPERS ARE IN USE.

NHTSA ID
11088458
Incident
Jan 17, 2016
Mileage
75,000 mi
Visibility
Filed Oct 26, 2016

WHEN I WAS DRIVING MY NISSAN ALTIMA 2012 CAR ON I-635 IN DALLAS AT 2 PM CST AT AROUND 65 MPH SPEED, I HEARD HUGE EXPLOSION SOUND ON TOP OF MY HEAD. I TURNED ON THE HAZARD LIGHT AND SLOWED DOWN THE CAR AND PULLED OVER TO A SHOULDER AND CHECKED THE CAR. SUNROOF GLASS WAS EXPLODED AND I HAVE SEEN A 4 INCH DIAMETER HOLE AND SCATTER GLASS PIECES; REST OF THE GLASS WAS ALSO BROKEN/CRACKED. THERE WAS NO VEHICLE AT THE TIME THE INCIDENT OCCURRED AND IT WAS NOT DUE TO THE EXTERNAL FORCES, IT WAS DUE TO INTERNAL PRESSURE BETWEEN THE GLASS AND VISOR. I WAS SO SCARED WHEN THE GLASS EXPLODED BUT LUCKILY ESCAPED FROM THE BODILY INJURIES. THE SUNROOF GLASS ON THE NISSAN ALTIMA 2012 IS FOR SURE DEFECTIVE PRODUCT. PLEASE INVESTIGATE AND SAVE THE LIVES OF THE DRIVERS. I'M NOT EXPECTING ANY FINANCIAL COMPENSATION FROM NISSAN OR ANYBODY. I DON'T WANT THIS TO HAPPEN TO ANYBODY PLEASE INVESTIGATE AND SAVE DRIVERS. *TR

NHTSA ID
10919166
Incident
Sep 21, 2016
Mileage
30,000 mi
Visibility
Filed Apr 22, 2013

TL* THE CONTACT OWNS A 2012 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE SUNROOF SHATTERED WITHOUT WARRANT. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER AND WAS NEITHER DIAGNOSED NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 24,000. *TR

NHTSA ID
10509152
Incident
Apr 20, 2013
Mileage
24,000 mi
Visibility
Filed Aug 31, 2012

TL* THE CONTACT OWNS A 2012 NISSAN ALTIMA. THE CONTACT STATED THAT WHENEVER SHE STARTED THE VEHICLE, SHE WOULD SMELL MOLD FROM THE AIR CONDITIONER VENTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THEY WOULD CLEAN THE AIR CONDITIONER. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 4,793.

NHTSA ID
10473158
Incident
Jul 1, 2012
Mileage
4,793 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .