Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
52
Latest Dec 27, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 1,113 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
9
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
10
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2014 Nissan Altima submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 52 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
The 25 most recent of 52, in the owner's own words
I was driving on the freeway and my hood popped up and smashed my roof and everything inside the ceiling onto my lap. The lighting and visor broken. Roof and hood damaged. I luckily survived this. I am leading this car. I took it to Nissan when this happened. They said they’d fix it but it’s been months and now no answer.
NHTSA ID
11562046
Incident
Apr 24, 2023
Body & structure
Filed Dec 14, 2023
The hood latch recall was done June 2022, but it became malfunction 1 year after recall was done. When driving, the hood flies up and almost hit the windshield. Luckily I didn't drive on the highway. Called the dealer and said it was out of the warranty which is 1 year or 10000 miles after the recall. Why this important parts have so short warranty. The hood can't be open when I closed it after the incident . And the dealer said it will cost $500 to open and fix them.
NHTSA ID
11560176
Incident
Dec 5, 2023
Body & structure
Filed Nov 5, 2023
I was driving on the freeway and my hood popped and shattered my windshield. Why would you guys even allow a car on the roads with a defect as such? This is extremely dangerous! Now I am pretty much w/o transportation. I'm even more upset that I had to find out about the defect the hard way, to see that this is a known issue. What's next? looks like a few people have complained about this issue, even after you guys supposedly fixed it. So, apparently your little fix didn't work. So, offering a new hood and window is NOT an option, I DO NOT FEEL SAFE ESPECIALLY WITH LITTLE PIECES OF GLASS IN MY SKIN AND IN MYT BOYFRIENDS SKIN!! There was also damaged on the inside of the car that HIT ME IN MY HEAD AND FACE!!!!!!!!!!!
NHTSA ID
11553616
Incident
Nov 5, 2023
Body & structureDriver assistance
Filed Feb 17, 2022
Crash reported
Hood flew opened while driving.
NHTSA ID
11452354
Incident
Feb 8, 2022
Body & structure
Filed Nov 11, 2021
My hood slammed open when I was driving on the parkway. I entered the parkway ( Route 28) in Pittsburgh, Pa during rush hour. Three to four cars entered the road seconds before me. While I attempted to gain speed to keep up with the rush hour traffic and avoid being hit by the on coming traffic my car hood slammed open. The auto body shop stated the fenders on both side need to be repaired or replaced. There may be damage to the hood, unknown until repair is performed. I had the hood latched recalled correction done to my car in late August or early September 2021. The latch is more prone to disengage after the repair. Nissan chooses not to make any repairs to my car.
NHTSA ID
11440151
Incident
Nov 5, 2021
Body & structureElectrical
Filed Oct 31, 2021
Many people complain about the sunroof leaking and the compressor. This will be the second time having issues with compressor. It effects my defrost which can be a serious safety hazard. Water accumulates in the floor boards and the headliner which causes mold and mildew which leads to respiratory issues. I paid 1200 to replace the compressor one year ago and not I am having the same issues. I see many people talk about this issue online. Standing water on the floor boards and air does not cool.
NHTSA ID
11438820
Incident
Jun 8, 2021
Body & structure
Filed Sep 18, 2021
I parked my car, I tried to exit my automobile. The front driver side door would not open, the handle being very loose. I had to climb over the console and exit the passenger side of the auto. At 82 years of age, this maneuver was something certainly not expected. After exiting the car, I tried the driver side door from the outside, the door opened. I drove the car to the Nissan service center. The service employee said that he has seen this happen about 3 or 4 times and that it was a poorly designed This interior. He quoted me a price of $500 to $600 to fix the problem. I would hate to think of my husband who has arthritis as well as circulatory problems being in this situation. God forbid if someone had to exit the car in an emergency. I wouldn't want to think of being trapped in this vehicle if an emergency exit was warranted.
NHTSA ID
11433434
Incident
Sep 17, 2021
AirbagsBody & structure
Filed Jul 6, 2021
Crash reported1 injury reported
The contact owns a 2014 Nissan Altima. The contact stated while driving 15 MPH and coming to a stop, another vehicle crashed into the passenger side of the vehicle. The air bags did not deploy. The contact sustained injuries that she did not want to disclose and required medical attention the next day. A police report was filed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer and manufacturer were not made aware of the failure. The approximate mileage failure was 76,000.
NHTSA ID
11423592
Incident
Jun 9, 2021
Mileage
76,000 mi
Body & structure
Filed Apr 22, 2021
REFERENCE NHTSA RECALL NUMBER 20V-315. THIS WAS POSTED ON MAY 20, 2020 AND THE STATUS IS STILL SHOWING RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. I BELIEVE THAT AFTER 11 MONTHS SOMETHING SHOULD HAVE BEEN COMMUNICATED WITH THE OWNERS.
NHTSA ID
11413408
Incident
May 20, 2020
AirbagsBody & structureEngine
Filed Apr 9, 2021
Crash reported1 injury reported
THE VEHICLE WAS INVOLVED IN A HIT AND RUN AND AIRBAGS DID NOT DEPLOY.*DT
NHTSA ID
11407187
Incident
Apr 3, 2019
Mileage
23,000 mi
Body & structure
Filed Mar 28, 2021
THE HOOD FLEW OPEN WHILE TRAVELING ON A STATE NUMBERED ROUTE APPROXIMATELY 35-40 MPH. WE WERE BLESSED THAT IT DIDN'T CAUSE A WRECK WITH INJURIES. THIS IS COMMON FROM WHAT I HAVE DISCOVERED, YET NO REMEDY. I HATE THIS FACT BECAUSE IT SEEMS AS THOUGH THE MANUFACTURER IS SIMPLY WAITING FOR ALL WHO OWN THIS VEHICLE TO PHASE OUT, SELL, AND MOVE ON. WE WILL DO THIS, TRADE TOWARDS ANOTHER MAKE FOREVER. NO NISSANS NO MORE NEVER. THANKS FOR NOTHING NISSAN.
NHTSA ID
11405223
Incident
Apr 25, 2017
Mileage
44,000 mi
Body & structureSuspension
Filed Mar 24, 2021
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED WHILE DRIVING 70 MPH, THE THAT REAR DRIVER'S SIDE SUSPENSION SPRING AND AXLE WERE SEVERELY RUSTED, CAUSING THE TIRE TO TURN INWARDS WHILE DRIVING. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND DROVE 5 MPH TO GET OFF THE HIGHWAY AND PARKED AT HIS PARENT'S RESIDENCE. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE THAT THE REAR AXLE AND SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
NHTSA ID
11404660
Incident
Mar 22, 2021
Mileage
180,000 mi
Body & structure
Filed Mar 5, 2021
I RELEASE THE HOOD LATCH AND NOTHING HAPPENS. I HAPPEN TO GET OUT OF MY VEHICLE. MY DOWN AND THE HOOD. AFTER SEVERAL ATTEMPTS, I'M ABOUT TO SLIP MY FINGERS INTO THE GRILL AND RELEASE THE HOOD LATCH. IF I DOWN PUSH DOWN ON THE HOOD, I WOULD JUST HEAR A CLICK AND THE HOOD WILL NOT GO UP. THE VEHICLE IS STATIONARY.
NHTSA ID
11399394
Incident
Mar 5, 2021
Body & structure
Filed Jan 21, 2021
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT 70 MPH, WHEN THE REAR PASSENGER LOWER CONTROL ARM DETACHED FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER WAS ABLE TO PARK ON THE SIDE OF THE ROAD, AND THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC AND WAS INFORMED THE LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
NHTSA ID
11389292
Incident
Jan 16, 2021
Mileage
118,000 mi
Body & structure
Filed Jul 30, 2020
RECENTLY THE HOOD RELEASED WHILE IN MOTION ON A BUSY CITY STREET, NUMBERED ROUTE, CAUSING ABSOLUTE OBSTRUCTED VISION AND NEAR COLLISION. THE DAMAGE TO THE HOOD AND FENDERS HAS CREATED VERY SHARP JAGGED METAL EDGES. NO POLICE ACCIDENT REPORT OR INSURANCE CLAIM AS OF YET. RECALL NUMBER 20V-315. FEELING AS THOUGH THIS IS NOT AN INSURANCE CLAIM SITUATION REQUIRING CASH DEDUCTIBLE ON MY PART.
NHTSA ID
11342272
Incident
Jul 18, 2020
Mileage
68,000 mi
Body & structure
Filed Jul 24, 2020
HOOD LACH BROKEN AND DISENGAGES AUTOMATICALLY WITHOUT BEING OPENED BY CAR OPERATOR. CAN OPEN WHILE THE CAR IS STATIONARY OR OPERATING. THE MANUFACTURER SENT ME A RECALL NOTICE TO SAY THE REMEDY WOULD NOT BE AVAILABLE UNTIL MID 2021. I THINK THIS IS UNACCEPTABLE GIVEN THE HOOD MAY FLY OPEN WHILE DRIVING AT HIGH SPEEDS AND THE DRIVER IS UNABLE TO SEE OUT OF THE FRONT WINDOW. I AM WRITING BECAUSE THIS SITUATION PRESENTS A PTENTIAL EMERGENCY.
NHTSA ID
11341397
Incident
Jun 1, 2020
Body & structureSteeringSuspension
Filed Jul 24, 2020
LOWER CONTROL ARMS NEED TO BE REPLACED, FRONT STRUTS NEED TO BE REPLACED, AND POWER STEERING MOTOR. MY POWER STEERING WILL FAIL WHILE DRIVING, FOR 2-3 SECONDS AT A TIME, MAKING MY STEERING WHEEL UNABLE TO TURN. WHILE IN MOTION
NHTSA ID
11341237
Incident
Jan 1, 2020
Mileage
95,000 mi
Body & structure
Filed Jul 11, 2020
THE SECONDARY HOOD LATCH MAY BECOME STUCK IN THE OPEN POSITION DUE TO A POTENTIAL FOR CORROSION (IN REGIONS WITH EXCESSIVE ROAD SALT USE) IN THE HOOD LATCH COMBINED WITH IMPROPER INSPECTION AND MAINTENANCE. REMEDY IS NOT AVAILABLE NOW!
NHTSA ID
11338759
Incident
Jul 9, 2020
Body & structure
Filed Jun 29, 2020
AS I WAS DRIVING DOWN THE ROAD ON A RESIDENTIAL STREET, THE HOOD POPPED OPENED AND HIT THE WINDSHIELD. MY VISION WAS OBSTRUCTED BUT I WAS ABLE TO SAFELY PULL OFF TO THE SIDE OF THE ROAD. THERE IS EVIDENT DAMAGE TO BOTH FENDERS AND POSSIBLY THE HOOD. I CURRENTLY DO NOT FEEL COMFORTABLE DRIVING THE VEHICLE. NISSAN ACKNOWLEDGES THE FAILURE AND INCIDENT, HOWEVER WILL NOT REPAIR MY VEHICLE. *TR
NHTSA ID
11331635
Incident
Jun 21, 2020
Mileage
118,000 mi
Body & structure
Filed May 27, 2020
DRIVER DOOR HANDLE PIECE SNAPPED LAST NIGHT AND CAN NO LONGER OPEN THE DOOR FROM THE INSIDE. ONLY THE OUTSIDE. *TR
NHTSA ID
11326123
Incident
May 27, 2020
Mileage
77,000 mi
Body & structure
Filed Apr 27, 2020
MY 17 YEAR OLD SON WAS DRIVING THE CAR ABOUT A MILE FROM OUR HOME (GOING ABOUT 20 MPH) WHEN HIT HIT A BUMP AND THE BACK AXEL BROKE. FORTUNATELY HE WAS CLOSE TO HOME WHEN THIS HAPPENED. HAD HE BEEN ON THE INTERSTATE, HE COULD HAVE BEEN SERIOUSLY INJURED. MY HUSBAND CONTACTED THE DEALERSHIP AND WAS TOLD THAT THIS IS A KNOWN DEFECT WITH NISSAN ALTIMAS FROM THIS YEAR BUT THAT OUR VEHICLE WAS NOT ON THE LIST OF VINS THAT QUALIFY FOR REIMBURSEMENT. WE REPAIRED THE VEHICLE WHICH COST ABOUT $400 IN LABOR AND $225.49 IN NISSAN PARTS. THE VEHICLE HAD ABOUT 80,000 MILES AT THE TIME. THIS SEEMS LIKE A CLEAR CASE OF FAULTY PARTS.
NHTSA ID
11322436
Incident
Aug 15, 2019
Mileage
80,000 mi
Body & structure
Filed Apr 20, 2020
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO CLOSE THE HOOD, THE CONTACT NOTICED THAT THE HOOD FAILED TO LATCH SECURELY. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA ID
11321673
Incident
Apr 20, 2019
Mileage
130,000 mi
Body & structure
Filed Mar 6, 2020
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE HOOD FLEW OPEN WITHOUT WARNING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V116000 (LATCHES/LOCKS/LINKAGES) AND WAS PREVIOUSLY REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED SIMMONS-ROCKWELL NISSAN LOCATED AT (224 COLONIAL DR, HORSEHEADS, NY 14845) WHERE SHE WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER INFORMED HER THAT AN INSPECTOR WOULD BE SENT TO HER LOCAL DEALER FOR AN INSPECTION. THE INSPECTOR DETERMINED THAT THE SECONDARY LATCH WAS DEFECTIVE. THE INSPECTOR PLACED A ZIP TIE ON THE LATCH AND REFERRED HER BACK TO THE DEALER. THE DEALER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 146,000.
NHTSA ID
11316586
Incident
Feb 22, 2020
Mileage
146,000 mi
Body & structurePowertrain (other)
Filed Jan 28, 2020
CVT TRANSMISSION FAILING WITH ONLY 73,900 MILES ON THE 2014 VEHICLE. ALSO BOTH PASSENGER AND DRIVER SIDE DOOR MECHANISMS HAVE BROKE FROM THE INSIDE, MEANING YOU HAVE TO ROLL THE WINDOW DOWN TO GET OUT OF THE VEHICLE. THIS IS A SAFETY HAZARD.
NHTSA ID
11302637
Incident
Jan 21, 2020
Mileage
73,900 mi
AirbagsBody & structure
Filed Dec 19, 2019
AIR BAG LIGHT COMES ON AND STAYS ON WHEN CAR IS TURNED ON. MY DAUGHTER SAYS THE HOOD OF THE CAR IS VIBRATING WHEN DRIVING!
NHTSA ID
11290179
Incident
Jun 16, 2019
Mileage
75,302 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own