Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
45
Latest Oct 13, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 1,113 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
5
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2014 Nissan Altima submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 45 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
The 25 most recent of 45, in the owner's own words
Rear lower control replaced on recall repair. Dealer diagnosed front control arm needed repair but refuse to complete repair. I paid out of pocket for front. When both front and rear control arm should have been replace under recall
NHTSA ID
11619584
Incident
Jul 6, 2024
Driver assistancePowertrain (other)
Filed Sep 26, 2023
Unknown
NHTSA ID
11546732
Incident
Jul 23, 2023
Driver assistancePowertrain (other)
Filed Jan 20, 2023
The contact owned a 2014 Nissan Altima. The contact stated that while driving at various speeds, the vehicle stalled. The accelerator pedal was depressed but the vehicle hesitated and was slow to respond while continuing to jerk. The RPMs revved up and was fluctuating. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that the warranty coverage was denied due to the transmission fluid not being flushed and replaced. The vehicle was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was repaired and later sold. The manufacturer was not contacted. The approximate failure mileage was 116,000.
NHTSA ID
11502832
Incident
Nov 1, 2022
Mileage
116,000 mi
Driver assistanceSuspension
Filed Aug 5, 2022
Was driving then noticed car made awkward movements the steering wheel started to turn sideways. Blind spot warning light then came on. I pulled car off street into safe area then noticed rear driver side wheel caved in and rear lower controll bar broken
NHTSA ID
11477691
Incident
Aug 4, 2022
Driver assistance
Filed May 24, 2022
I own a Nissan Altima 2014 SV 4 cylinder. While driving the car stops moving and it just relies on momentum, the gas pedal stops functioning. This has happened to me multiple times I then have to turn off the car and turn it back on so it can work and it does the same thing again. I stepped on the gas pedal all the way to the floor and it doesn't respond. I started doing research and I ran into this website where people are suffering from the same problem and it has put my life and multiple people's lives in danger. These cars all range in year but the make and model is the same, Nissan Altima. I saw some posts that stated that they had the same problem with very low mileage on their vehicles. I took it to the dealership they weren't able to fix it and they gave it to me back malfunctioning and with the same safety issue and the check engine light on. I would kindly ask that this department gets involved immediately. The dealership wanted me to pay a diagnostic and refused to check the car unless I purchased new battery car terminals. I ended paying for a service I didn't need to get a car that was still malfunctioning. I refused to pay for the diagnostic after a 20 minute discussion they decided not to charge me but I had to fight for the fee to be waived. The problem is the car is still undrive-able.Here are other stories from other people with the same exact issue. https://www.cargurus.com/Cars/Discussion-t63248_ds999189
NHTSA ID
11466008
Incident
Mar 21, 2022
Body & structureDriver assistance
Filed Feb 17, 2022
Crash reported
Hood flew opened while driving.
NHTSA ID
11452354
Incident
Feb 8, 2022
Driver assistance
Filed Feb 17, 2022
Latches, locks, linkages, hood. Recall number 372379
NHTSA ID
11452353
Incident
Dec 23, 2021
Driver assistanceSuspension
Filed Jan 24, 2022
The rear lower control arm failed and broke in half, causing springs, shocks, struts, pins, knuckles, bolts to fracture/break or collapse. The tire bowed inward at the top and made loud knocking and rattling noises for six months. I took to three different Nissan dealers, and all told me nothing was wrong. 1/6/22 I was driving on I-90S in Chicago, IL, and when the rear driver control arm failed and craked, utterly separating. The electronic stability control, lade departure, and blindspot warning system all deactivated and gave me malfunction code on the display screen in my dash. The steering wheel loosened and turned 30-40 degrees left, causing the vehicle to spin. I was able to take back control of the car after almost being hit and killed, getting to the shoulder hitting the concrete guard rails. Nissan parts director inspected my vehicle and determined that my vehicle indeed met the failure criteria based on what occurred and the damage. Nissan N.A. denies any fault despite approving to pay and replace some but not all parts and damage caused by their defective parts. It is currently under repair order warranty approved by Nissan N.A. and being investigated because the vehicle has frame damage as result now also but continues to deny any fault.
NHTSA ID
11448670
Incident
Jan 6, 2022
Driver assistanceEngine
Filed Jan 4, 2022
transmission felt as if it was slipping into different gears while driving forward. pulled vehicle over put it in park and then put it in reverse- at that time the vehicle went forward instead of reverse. at that time the vehicle was put into park and turned off. Waited a few minutes and then turned vehicle back on, put it into drive and it took 10 sec to drive forward I then put the vehicle in reverse and the same thing happened, it took 10 seconds to move in reverse. took the vehicle in and the repair man said it was the CVT- I have 93K miles on the car. It has been in storage since July 2020.
NHTSA ID
11446093
Incident
Jul 7, 2020
Driver assistanceEngineFuel system
Filed Jul 23, 2021
While driving the car will suddenly jerk and starts to shake and when pressing the gas the car will not accelerate so I have had to turn on emergency lights to not get hit in the back the rpm goes up but not the mph
NHTSA ID
11426219
Incident
Jul 12, 2021
Driver assistance
Filed May 17, 2021
When the car is at a complete stop and the light turns green and it’s time to go it has a small delay for about 4-6 seconds where the car won’t move. It picks up after those 4-6 seconds. Once you turn off the car it resets itself but later on through the day it happens again . It happens to me about 2 times a day. It’s extremely scary when you’re in traffic and your car Just sits there because you can’t go.
NHTSA ID
11417495
Incident
May 17, 2021
Driver assistancePowertrain (other)
Filed Jul 8, 2020
I BROUGHT A 2014 ALTIMA FROM A DEALERSHIP IN 2018. I NOTICE WEEKS AFTER I PURCHASED THE CAR THAT IT WOULD NOT ACCELERATE PROPERLY AND EVEN STALL OUT WHILE IN MOTION ON THE HIGHWAY OR TRYING TO ACCELERATE AT A TRAFFIC LIGHT. I HAD A NEW TRANSMISSION PUT IN. NOW A LITTLE OVER A YEAR LATER THE SAME THING IS HAPPENING AGAIN. THE MECHANIC SAYS THAT ITS THE SAME PROBLEM DUE TO A FAULTY TRANSMISSION PART(CVT) TRANSMISSION. THIS SHOULD BE RECALL DUE TO NUMEROUS COMPLAINTS I HAVE SEEN AND MOSTLY THE DANGER IT IS CAUSING FOR NISSAN CUSTOMERS. THIS IS A HAZARDOUS AND COSTLY ISSUE. NISSAN SHOULD RECTIFY THIS IMMEDIATELY
NHTSA ID
11338168
Incident
Jun 19, 2020
Driver assistance
Filed May 28, 2020
1.) THE ENGINE LIGHT TURNS ON AND THEN TURNS OFF AFTER A FEW DAYS. 2.) WHEN I AM ABOUT TO GO WHEN THE LIGHT TURNS GREEN, MY CAR DOESN'T TAKE OFF WHEN I HIT THE GAS PEDAL. THIS INCIDENT CAUSE MY CAR TO BE VERY SLOW INTO ON GOING TRAFFIC WHICH CAN CAUSE AN ACCIDENT ESPECIALLY WHEN I AM TURNING TO THE RIGHT OR LEFT. IT HAPPENS VERY FREQUENT DURING MY DAILY DRIVES. *TR
NHTSA ID
11326429
Incident
Aug 26, 2019
Mileage
5 mi
Driver assistanceEnginePowertrain (other)
Filed May 28, 2020
I PURCHASED MY 2014 NISSAN ALTIMA WITH ONLY 6 MILES ON IT IN 2014. I ONLY DROVE MY CAR FROM SCHOOL TO HOME, AS THIS WAS MY WORK VEHICLE. I FINISHED PAYING FOR MY NISSAN IN NOVEMBER OF 2019. MY NISSAN RECENTLY REACHED 90,000 MILES AND BEGAN TO SHUT DOWN IN THE MIDDLE OF TRAFFIC. THE ENGINE BEGAN TO JERK AND IT WOULD NOT MOVE IT WERE PLACED IN DRIVE OR REVERSE. THEN AT TIMES WHEN PLACED IN DRIVE THE ENGINE WOULD SHAKE AND ROAR LOUDLY, AND SHUT OFF. MY DAD HAD TO COME AND TOW THE CAR IN TWICE DUE TO IT NOT SHUTTING DOWN ON THE INTERSTATE AND IN TRAFFIC. THE NISSAN WOULD JUST STOP ACCELERATING AND LOSE POWER. IF IT CRANKED BACK UP AT STOP LIGHTS OR STOP SIGNS IT WOULD ACCELERATE SO SLOWLY THAT I WOULD GET CAUGHT UNDER RED LIGHTS OR IN THE MIDDLE OF ON-COMING TRAFFIC. IT WOULD SLOWLY PICK UP SPEED WITH THE ACCELERATED PRESSED ALL THE WAY TO THE FLOOR, BUT THERE WOULD BE A BURNING SMELL THAT THE CAR WILL GIVE OFF AND IT SOUNDS LIKE THE ENGINE IS IN THE WRONG GEAR, WHILE IN DRIVE. *TR
NHTSA ID
11326416
Incident
Mar 13, 2020
Mileage
88,998 mi
Driver assistanceEnginePowertrain (other)
Filed May 18, 2020
THE DYING IN THE STREETS AND NO POWER TO GO BACK OR FRONT DYING ON STOP LIGHT START O 05/10/2020 NO LIGHTS ON PANEL IS ON. *TR
NHTSA ID
11324976
Incident
May 18, 2020
Mileage
64,000 mi
Driver assistanceFuel system
Filed Mar 18, 2020
Crash reported
PULLED INTO A HANDICAP PARKING PLACE, ALL OF A SUDDEN THE CAR ACCELERATED FORWARD AT A HIGH SPEED. KNOCKING DOWN THE HANDICAP SIGN AND WENT THROUGH A STORE GLASS WINDOW.WE SAT THERE IN SHOCK NOT NOTHING WHAT JUST HAPPENED. THE POLICE ARRIVED AND A SAID IT MUST HAVE BEEN THE GAS PEDAL, THEY ASSUME SINCE I WAS A OLDER PERSON THAT I HAD STEPPED ON THE GAS PEDAL INSTEAD OF THE BRAKE. I KNOW I HAD MY FOOT ON THE BRAKE. I FEEL THIS IS DIFFERENTLY A RECALL PROBLEM. NISSAN HAS HAD THIS PROBLEM SINCE 2000 AND NO ONE HAS DONE ANYTHING ABOUT IT. I HAVE LOST MY LICENSE AND MY INSURANCE OVER THIS. PLEASE TAKE THIS MATTER SERIOUSLY! WHAT IF THIS WAS A SCHOOL CROSSWALK AND CHILDREN WERE GOING ACROSS. I WORKED IN THE HOSPITAL FOR 47 YEARS NOW IT'S TIME FOR ME TO TRAVEL AND ENJOY MY RETIREMENT. I CAN'T EVEN GO TO THE DOCTORS OR GROCERY STORES. PLEASE SAVE OUR CHILDREN AND OUR COMMUNITY. THE VEHICLE WAS IN PARK AT THE TIME THIS HAPPED.
NHTSA ID
11318611
Incident
Feb 12, 2020
Mileage
32,000 mi
Driver assistancePowertrain (other)
Filed Mar 4, 2020
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED AND RESPONDED ABRUPTLY AT AN ABNORMAL SPEED. THE VEHICLE WAS TOWED TO GERALD NISSAN OF NORTH AURORA (213 HANSEN BLVD, NORTH AURORA, IL 60542) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 83,000.
NHTSA ID
11316090
Incident
Feb 25, 2020
Mileage
83,000 mi
Driver assistanceSteeringSuspension
Filed Feb 2, 2020
WHILE DRIVING ON A STATE ROUTE I HIT A BUMP IN THE ROAD AND IMMEDIATELY FELT THE STEERING WHEEL SHIFT FROM EVEN TO THE LEFT ABOUT 45 DEGREES WITH A THUMPING SOUND . ALSO THE STABILITY LIGHT CAME ON. I TRIED TO STEER THE CAR PROPERLY BUT ENCOUNTERED A PULLING TO THE LEFT. I PULLED OFF THE ROAD INTO A LOT AND DISCOVERED THE REAR LEFT WHEEL AND SIDE (DRIVER SIDE} WAS LOWER THAN THE RIGHT AND THE WHEEL WAS TILTED INWARD. FURTHER INSPECTION REVEALED THAT THE CONNECTION TO THE SUSPENSION WAS COMPROMISED. WE HAD THE CAR TOWED ON FLATBED TO MY LOCAL MECHANIC. HE IS LOCATED NEAR THE LOCAL NISSAN DEALERSHIP SO WE HOPE TO GET IT RESOLVED WITH HIS SELP. MY RESEARCH ON YOUR SITE INDICATED THAT SEVERAL (1000'S) OF 2013 VEHICLES EXPERIENCED THIS PROBLEM BUT NOT MANY 2014 MODELS. I BELIEVE THE PROBLEM IS NOT JUST FOR THE 2013 MODELS AND THE 2014'S AGE IS ABOUT AT THE SAME TIME WHEN THE 2013'S HAVE FAILED. (6 YEARS OLD). I AM HOPING THAT NISSAN FOLLOWS SUIT WITH THE 2014 MODELS LIKE CANADA DID LAST YEAR.
NHTSA ID
11306565
Incident
Feb 1, 2020
Mileage
90,200 mi
Driver assistance
Filed Dec 20, 2019
Crash reported1 injury reported
STARTS CAR IN PARKING LOT AND DRIVES TO THE PARKING ATTENDANT BOOTH WITHOUT ISSUE PUTS CAR IN PARK TO PAY WHILE TRYING TO PAY, HEARS LOUD 'GRINDING' SOUND. ASKS ATTENDANT IF HE HEARS THE SOUND. ATTENDANT SAYS 'YES" ASKS ATTENDANT IF SHE'S POSSIBLY ON THE CURB OR STUCK ON SOMETHING. ATTENDANT SAYS 'NO" AND RAISES GATE. PRESSES BRAKE PEDAL AND MOVES THE TRANSMISSION SELECTOR TO DRIVE REMOVES FOOT FROM THE BRAKE PEDAL, THE CAR LAUNCHES AGGRESSIVELY AND ACCELERATES UNCONTROLLABLY. CAR'S SPEED INCREASES. REPEATEDLY PRESSES BRAKES BUT FORWARD PROGRESS IS BARELY SLOWED. CONTINUES PRESSING BRAKES AS CAR STRIKES A SIGN, HOTEL LIGHTING, AND CRASHES INTO A TREE; STOPPING CAR'S FORWARD PROGRESS. ENGINE CONTINUES TO ACCELERATE; SPINNING FRONT TIRES INTO THE GROUND. RESPONDERS OPEN THE DRIVER'S DOOR AND EXTRACT DRIVER. WHEELS CONTINUE TO SPIN. WHEELS SPIN UNTIL ONE RESPONDER IS ABLE TO CUT OFF THE CAR
NHTSA ID
11290418
Incident
Oct 24, 2016
Mileage
62,000 mi
Driver assistancePowertrain (other)
Filed Oct 14, 2019
JERKS WHEN TURNING ON WON'T TURN ON INCONSISTENT BATTERY AND CHECK ENGINE LIGHT WILL FEEL JERKY AND HAS JERKED FORWARD AT STOP LIGHT WHEN MY FOOT WAS ON BRAKE PEDAL HAS JERKED IN REVERSE WHILE IN DRIVE AND VICE VERSA AMONGST OTHER CONCERNS. VERY INCONSISTENT WITH THIS VERY UNPREDICTABLE HAVE ALREADY GOTTEN SERVICED 2 TIMES UNDER WARRANTY AND PURCHASED FROM CERTIFIED PREOWNED NISSAN DEALERSHIP ETC DOCS CAN BE PROVIDED UPON REQUEST
NHTSA ID
11268237
Incident
Jul 30, 2019
Mileage
53,000 mi
Driver assistanceElectrical
Filed Sep 14, 2019
TAKARA RECALL - THE LOW-BEAM HEADLIGHTS IN MY ALTIMA ARE DANGEROUSLY DIM, AND I WAS TOLD IT HAD NOTHING TO DO WITH MY BULBS. I WAS TOLD BY NISSAN IT'S A WIRING ISSUE BUT ONLINE IT STATES "THE MATERIAL INSIDE THE PROJECTOR BOWL WEAR DOWN, BURN OFF, OR SCUFF UP, THE PROJECTOR LENS DOESN'T RECEIVE AS MUCH LIGHT TO, WELL PROJECT".
NHTSA ID
11255491
Incident
Jul 1, 2019
Mileage
72,000 mi
Driver assistanceSteeringSuspension
Filed Sep 2, 2019
STEERING WHEEL VIBRATION IT'S GETTING WORSE EVERY DAY PLUS WHEN I TURN THE WHEEL TO THE LEFT IT DOES MAKE A GRINDING SOUND
NHTSA ID
11252726
Incident
Jun 21, 2019
Mileage
568,757 mi
Driver assistancePowertrain (other)
Filed Jul 25, 2019
ACCELERATION ISSUES. SPORADICALLY THE CAR WILL DO NOTHING WHEN WE STEP ON THE ACCELERATOR. IT IS DANGEROUS BECAUSE IT HAPPENS RANDOMLY AND WE ESSENTIALLY HAVE ZERO POWER TO MOVE. AFTER HOLDING THE ACCELERATOR DOWN FOR A NUMBER OF SECONDS THE CAR WILL THEN ABNORMALLY START TO ACCELERATE AND REV UP ON RPMS BUT WILL NOT ACCELERATE AS NORMAL. IT'S AS IF THE TRANSMISSION IS THOROUGHLY CONFUSED. I CONTINUED TO DRIVE THE CAR AND IT COULD NEVER GET OVER 60 MPH REGARDLESS OF HOW FAR I STEPPED ON THE ACCELERATOR. I HAVE VIDEO OF THE BEHAVIOR. THE ISSUE CONTINUES AT RANDOM TIMES AND WE FEEL INCREDIBLY UNSAFE WHEN WE ARE IN TRAFFIC BECAUSE THE CAR WILL IDLE FORWARD BUT DO NOTHING EVEN WHEN ACCERATOR IS DEPRESSED. I TOOK IT TO THE DEALER WITH VIDEO OF THE VEHICLES CRAZY BEHAVIOR; THEY HAVE TOLD ME THAT THE COMPUTER SAYS NOTHING IS WRONG WITH IT. THEY TELL ME TO CONTINUE TO DRIVE UNTIL IT GETS WORSE. THIS IS NOT ACCEPTABLE BECAUSE WE ARE AT RISK OF AN ACCIDENT WHEN YOU TRY TO ACCELERATE BUT THE CAR DOES NOTHING BUT IDLE FORWARD; IT CATCHES US OFF GUARD AND WE ARE CONCERNED ABOUT IDLING INTO ON COMING TRAFFIC WHEN MAKING TURNS. I HAVE CONTACTED NISSAN WHO SAID THEY HAVE NO INTEREST IN WATCHING THE VIDEO AND THAT THE COMPUTER INDICATES NOTHING WRONG WITH MY CAR. WE ARE INCREDIBLY WORRIED ABOUT DRIVING THIS CAR AND FEEL NISSAN IS COVERING UP AN ISSUE. IT WAS ADMITTED TO ME BY THE DEALER THAT THIS IS A COMMON PROBLEM WITH MANY OF THEIR CVTS; IT IS EVIDENT IN CONSUMER INFORMATION ON THE INTERNET AS WELL. I GET THE IMPRESSION NISSAN HAS NO INTEREST IN THE SAFETY OF THE COMMUNITY; STARTING WITH THE FACT THAT NEITHER THE DEALER NOR CONSUMER AFFAIRS HAS INTEREST IN WATCHING THE VIDEOS SHOWING THE VERY SERIOUS ISSUE. I CAN PROVIDE VIDEO TO NHTSA UPON REQUEST. THANK YOU.
NHTSA ID
11234798
Incident
Jul 13, 2019
Mileage
74,000 mi
Driver assistancePowertrain (other)
Filed Jul 17, 2019
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A RUMBLING NOISE AND THERE WAS A STRONG VIBRATION COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE SURGED AND THE GEARS FAILED TO PROPERLY CHANGE OVER, WHEN NEEDED. IN ADDITION, THE TRACTION CONTROL INDICATOR KEPT ILLUMINATING. TEMECULA NISSAN (41895 MOTOR CAR PKWY, TEMECULA, CA 92591, 951-972-8400) WAS UNABLE TO DIAGNOSE THE FAILURE SEVERAL TIMES AND KEPT INDICATING THAT THE TRACTION CONTROL INDICATOR CAUSED THE SYSTEM TO ASSUME TO BRAKE AND ALSO CAUSED A POWER TRAIN MALFUNCTION. THE MANUFACTURER LATER SENT A TECHNICIAN TO PROVIDE FURTHER TESTING. PEDDER NISSAN (200 CARRIAGE CIR, HEMET, CA 92545, (951) 225-4831) WAS ALSO CONTACTED AND INDICATED TO TAKE THE VEHICLE BACK TO THE DEALER THAT PERFORMED THE REPAIRS. THE MANUFACTURER PROVIDED NO SOLUTION OTHER THAN A SETTLEMENT WITH NO REMEDY FOR A PERMANENT REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ID
11232731
Incident
Feb 5, 2018
Driver assistance
Filed Jul 12, 2018
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT IT TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO ACCELERATE. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ID
11111003
Incident
Jul 12, 2017
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own