Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
28
Latest Jul 23, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 551 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2016 Nissan Altima submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 28 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
The 25 most recent of 28, in the owner's own words
Hood popped up while driving and smashed windshield and did additional body damage. Secondary hood latch safety mechanism was non operable according to mechanic who looked at it after incident. Hood latch was replaced as part of recall in 2022. Spoke to Nissan but they are dismissing because there is no open recall and because it was already fixed. Many online comments about others dealing with this same issue of failure after repair and Nissan not taking responsibility.
NHTSA ID
11752504
Incident
Jul 19, 2026
Body & structure
Filed Feb 2, 2026
Subject Safety Defect Complaint Recall Repair Refusal and Manufacturer Delay Nissan Altima 2016 My 2016 Nissan Altima is subject to a safety recall related to the hood latch cover The hood latch cover on my vehicle is defective and stuck which caused the hood to become completely locked shut This defect creates a serious safety hazard because the hood could unexpectedly open while driving putting me my family and other road users at risk I contacted and visited two authorized Nissan dealers multiple times to have the recall repair performed Both dealers refused to repair the vehicle unless I personally opened the hood first I explained that the hood cannot be opened due to the recall related defect and that attempting to force it open is unsafe The dealers still refused to perform the recall repair I then contacted a third party service AAA but they refused to work on the vehicle stating that opening or driving the vehicle with a compromised hood is extremely dangerous and that this issue must be handled by the manufacturer and its authorized dealers I contacted Nissan North America directly to seek assistance Instead of resolving the issue Nissan has repeatedly delayed action stating that my case is still pending dealer approval I have been told many times that there would be updates but no solution has been provided I was informed multiple times that the case is delayed and that there is currently no resolution available As of today my vehicle has been undrivable for more than one and a half months due to this unresolved safety defect I am afraid to drive the vehicle because it poses a real danger to my safety and the safety of my family This situation has caused significant stress and hardship I am filing this complaint with NHTSA because an authorized dealer is refusing to perform a required safety recall repair
NHTSA ID
11715159
Incident
Jan 9, 2026
Body & structureInterior & seats
Filed May 28, 2024
The contact owns a 2016 Nissan Altima. The contact received notification of NHTSA Campaign Numbers: 20V315000 (Latches/Locks/Linkages) and 18V915000 (Structure, Latches/Locks/Linkages). The contact stated while driving at an undisclosed speed, the contact smelled an abnormal burning odor inside the cabin of the vehicle. The contact stated that while the vehicle was parked in a parking lot, others also smelled the odor. The contact stated while driving approximately 65MPH, the vehicle inadvertently decelerated to 45 MPH with other vehicles behind. The contact stated that the vehicle failed to accelerate, and the vehicle lunged forward causing the contact to quickly depress the brake pedal. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,000.
NHTSA ID
11591055
Incident
Mar 15, 2024
Mileage
13,000 mi
Body & structure
Filed Sep 2, 2023
Crash reported
Shaking upon acceleration
NHTSA ID
11542246
Incident
Sep 17, 2022
AirbagsBody & structureBrakes
Filed May 14, 2022
Crash reported5 injuries reported
As we were getting the highway the breaks had failed and then we some were able to get off the highway but the steering wheel cruise control decided it was gonna work by itself it was a very accident. And not only that my identity has been affected so bad because of the situation with mission and the dealership that I’m unable to use my name for anything anymore my credits ruined and now they want 18 grand for me to pay off the vehicle that’s they purposely made the car look like a rebuild so it was no longer covered I guess because the person set up the insurance with Geico and actually some how have me insurance in my father dl number and later on start changing stuff removing the insurance forging documents My name is [XXX] Email is [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ID
11464601
Incident
Aug 18, 2018
Body & structure
Filed Feb 13, 2021
THERE IS STILL NO REMEDY FOR THE RECALL OF THE SECONDARY LATCH FOR THE HOOD. I HAVE BEEN DRIVING AND THE HOOD HAS BECOME UNLATCHED. THIS IS UNSAFE AND A DRIVING HAZARD. A REMEDY NEEDS TO BE FIXED ASAP OR SOMEONE MAY GET HURT. I THINK IT'S IRRESPONSIBLE THAT NISSAN HAS NOT COMPLETED THIS REMEDY.
NHTSA ID
11396043
Incident
Feb 13, 2021
Mileage
50,345 mi
Body & structure
Filed Sep 18, 2020
MY CAR BATTERY WAS LOSE AND I WAS DRIVING AND THE CAR SHUT OFF IN TRAFFIC. I WENT AND POPPED THE HOOD AND NOTICED THAT THE BATTERY WAS LOSE AND I MOVED IT IN PLACE AND THE CAR TURNED ON. UPON ME BEING IN A RUSH TO GET TRAFFIC GOING AGAIN THE HOOD LATCH DIDN'T WORK, AND WHEN. I WENT ON THE HIGHWAY THE HOOD WENT UP TO MY WINDSHIELD AND DAMAGED MY HOOD, CORNER PANELS, SMASHED MY FRONT WINDSHIELD, AND I HAVEN'T FIXED THE HOOD BECAUSE IT'S VERY EXPENSIVE. IT HAPPENED ON THE HIGHWAY. IN THE FAST LANE.
NHTSA ID
11359894
Incident
Jun 12, 2020
Mileage
128 mi
Body & structureInterior & seats
Filed Aug 5, 2020
TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) AND 18V915000 (STRUCTURE, LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
11343532
Incident
Dec 1, 2019
Body & structure
Filed Jul 25, 2020
Crash reported
THERE IS A RECALL ON MY HOOD LATCH THAT I RECEIVED IN THE MAIL. . DUE TO THIS RECALL MY HOOD OPENED WHILE I WAS DRIVING AND SHATTERED MY WINDSHIELD AND MESSED UP MY HOOD AND FENDERS. * (RECALL RELATED INCIDENT) TS
NHTSA ID
11341416
Incident
Jun 30, 2019
Mileage
83,000 mi
Body & structure
Filed Jun 17, 2020
TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 50 MPH, THE HOOD OPENED INDEPENDENTLY AND DAMAGED THE WINDSHIELD. THE DRIVER COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPAIRED. THE VEHICLE WAS TAKEN TO SOUTH SHORE NISSAN (200 SUNRISE HWY, AMITYVILLE, NY 11701), AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,400. THE VIN WAS INVALID.
NHTSA ID
11329383
Incident
Jun 6, 2020
Mileage
47,400 mi
Body & structure
Filed Apr 24, 2020
THE LATCH LOCK CABLE MAY NOT HVE BEEN ROUTED PROPERLY IN THE FRONT PASSENGER DOOR , WHENEVER LOWERING THE WINDOW THE FRONT PASSENGER DOOR TO UNLATCH AND INADVERTENTLY OPEN WHEN THE WINDOW IS LOWERED OR NOT. MOST OF THE TIMES YOU NEED TO CLOSE TWO OR THREE TIMES TO PROPERLY LOCK.
NHTSA ID
11322099
Incident
Mar 15, 2019
Mileage
32,315 mi
Body & structure
Filed Mar 5, 2020
WHILE ENTERING THE HIGHWAY AT ABOUT 40 MILES THE HOOD OF THE VEHICLE HOOD LIFTED UP OFF HITTING AND BREAKING WINDSHIELD ALSO DAMAGING BOTH SIDES OF FENDER.
NHTSA ID
11316208
Incident
Mar 4, 2020
Body & structureOther / unspecified
Filed Jul 29, 2019
JUST BOUGHT CAR, THEY DID NOT TELL ME CAR WAS IN ACCIDENT, TRIED WORKING WITH THEM, SULEMAN SAID I SIGNED PAPERWORK, THERE NOT RESPONSIBLE , IF I TURN CAR IN, ONLY DROVE CAR MAYBE 25 MILES SINCE I HAVE HAD, STILL DO NOT HAVE PAPERWORK ON THIS CAR, NEVER RECIEVED ANY AS OF YET, BUT THEY MADE SURE WAS REGISTERED, HAVE NO AGREEMENT , NOT SURE WHAT PAYMENTS ARE, ALSO WAS TOLD I HAVE TIRES AND WHEELS AND I DONT, I AM A WOMAN AND DONT KNOW MUCH ABOUT THIS, BUT KNOW WHEN SOMETHING IS WRONG, WHAT CAN I DO WITH THIS PURCHASE, AS I SAID I HAVE NO PAPERWORK TO EVEN LOOK AT
NHTSA ID
11240461
Incident
Jul 25, 2019
Body & structure
Filed Jul 9, 2019
WATER LEAKS FROM WINDOW SEAL AND CEILING
NHTSA ID
11230358
Incident
Jun 21, 2019
Mileage
35,000 mi
AirbagsBody & structureEngine
Filed Jun 18, 2019
REAR DOOR WOULD NOT CLOSE PROPERLY, AND WOULD NEVER LOCK. WITH EITHER MANUEL LOCK OR ALARM KEY LOCK. ALSO CENSOR LIGHTS WOULD GO OFFON DASHBOARD OF AIRBAG BEING OFF WHEN NO ONE WAS SITTING THERE.
NHTSA ID
11220993
Incident
Aug 16, 2018
Mileage
30,510 mi
Body & structure
Filed Apr 30, 2019
I WAS DRIVING IN INTERSTATE HIGHWAY I GOT MESSAGE FROM CAR DASHBOARD LIKE DOOR OPENED. IMMIDIATELY GOT PULLED OVER TO SHOULDER AND STOPPED THE CAR AND CLOSED THE DOOR. AFTER THAT STARTED THE CAR DROVE FEW HUNDRED MILE STOPPED IN REST AREA GOT TO KNOW BACKSIDE PASSENGER GLASS WINDOW IS DOWN . I GOT FIXED NHTSA CAMPAIGN ID 17V040000 BUT ITS STILL FAILED
NHTSA ID
11204716
Incident
Apr 29, 2019
Mileage
31,500 mi
Body & structureInterior & seats
Filed Feb 22, 2019
TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR WAS NOT CLOSING AND THE LATCH FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V915000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 32926223. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
NHTSA ID
11181942
Incident
Sep 27, 2018
Mileage
74,000 mi
Body & structureVisibility
Filed Oct 5, 2018
TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR PASSENGER DOOR WINDOW LOWERED APPROXIMATELY 3/4 DOWN AUTOMATICALLY AND THE DOOR ERRONEOUSLY UNLOCKED AND OPENED. THE CONTACT INDICATED THAT THE FAILURE ALSO OCCURRED WHEN LOWERING THE REAR PASSENGER DOOR WINDOW FROM BOTH THE FRONT DRIVER SIDE DOOR AND REAR PASSENGER DOOR. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
NHTSA ID
11133550
Incident
Oct 1, 2018
Mileage
17,000 mi
AirbagsBody & structureBrakes
Filed Jul 20, 2018
MY REAR DOOR WILL NOT LOCK AND WHEN YOU LOWER THE IT OPENS THE DOOR I HAVE 47,000 MI ON MY CAR AND ALL MY ROTOR HAVE TO BE REPLACED. I AM CONCERNED THAT THE CURRENT AIR BAG RECALL DID NOT INCLUDE MY CAR.
NHTSA ID
11112625
Incident
Jul 19, 2018
Body & structureElectricalInterior & seats
Filed Jul 16, 2018
DRIVERS SIDE REAR DOOR OPENED WHEN REAR WINDOW WAS DOWN. THIS HAPPENED WHILE IN MOTION ON ROUTE 80 IN PENNSYLVANIA AS I WAS MERGING ONTO THE HIGHWAY FROM THE MILESBURG ON RAMP. DOORS WERE LOCKED AND THIS STILL HAPPENED. MY DOG WAS LAYING DOWN IN THE BACK SEAT. NO INJURIES OCCURRED. *DT *TR
NHTSA ID
11111714
Incident
Jul 16, 2018
Mileage
42,000 mi
Body & structure
Filed Jun 22, 2018
SPONTANEOUSLY EXPLODING SUNROOF. THE SUNROOF EXPLODED WHEN DRIVING AT 55 MPH AT 65 DEGREES FAHRENHEIT ON AN OPEN STRETCH OF HIGHWAY CLEAR OF ANY OVERPASSES OR BRIDGES.
NHTSA ID
11103435
Incident
Jun 12, 2018
Mileage
96,000 mi
Body & structure
Filed Jun 20, 2018
REAR PASSENGER DOOR OPENS WHEN LOWING THE WINDOW. THE VEHICLE WAS STATIONARY. A RECALL WAS ISSUED TO ADDRESS THE SAME ISSUE BUT MINE VEHICLE IS NOT ON THE RECALL LIST.
NHTSA ID
11102778
Incident
Jun 17, 2018
Mileage
14,000 mi
Body & structure
Filed Apr 9, 2018
THE RIGHT SIDE DOOR WILL NOT OPEN FROM THE INSIDE WHILE VEHICLE IS STATIONARY! THIS HAS NOTHING TO DO WITH THE DOORS BEING LOCKED. DOORS ARE UNLOCKED AND PASSENGER CANT GET OUT UNLESS THEY CRAWL TO THE LEFT SIDE OR SOMEONE ON THE OUTSIDE OF CAR LETS THEM OUT.
NHTSA ID
11084231
Incident
Mar 25, 2018
Mileage
30,000 mi
Body & structure
Filed Nov 9, 2017
THE LATCH-LOCK CABLE MAY NOT HAVE BEEN ROUTED PROPERLY IN THE REAR DOOR. THE CABLE MAY INTERFERE WITH THE WINDOW REGULATOR CAUSING THE REAR PASSENGER DOOR TO UNLATCH AND INADVERTENTLY OPEN WITH THE MECHANISM IS LOWERED TO OPEN WINDOW.
NHTSA ID
11044800
Incident
Jan 18, 2017
Body & structureElectrical
Filed Aug 21, 2017
TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. WHEN OPENING THE TRUNK OF THE VEHICLE, THE TRUNK FAILED TO STAY UP AND FAILED TO LOCK WHEN CLOSED. THE CONTACT TOOK THE VEHICLE TO EMPIRE NISSAN LOCATED IN ONTARIO, CA WHO WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT THE CONTACT TO FONTANA NISSAN LOCATED IN FONTANA, CA WHERE THE IMMOBILIZER, BATTERY, REMOTE, AV MASTER CONTROL UNIT, REARVIEW CAMERA, REARVIEW CAMERA ASSEMBLY, DOOR HANDLES ON THE DRIVER SIDE, TRUNK LID GATE LOCK ASSEMBLY, AND THE TRUNK LOCK WERE ALL REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 26294642. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
NHTSA ID
11018705
Incident
Jun 25, 2017
Mileage
3,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own