2016 Nissan Altima Interior & seats Problems

I am experiencing an issue with the airbag light on my 2017 Nissan Altima S model, which is showing code B0020. This airbag code indicates a problem with the passenger side airbag system, typically caused by damaged wiring, a malfunctioning seat sensor, or a loose connector beneath the driver's seat. The repair quote from my local Nissan dealership ranges from $1728 to $3500, depending on the faulty components and the labor required for installation. This is a recognized problem for Nissan, and their failure to address it raises significant concerns regarding safety. Currently, I am uncertain about how to proceed with the repair due to the high costs involved.

NHTSA ID

11689757

Incident

Sep 25, 2025

The contact owns a 2016 Nissan Altima. The contact received notification of NHTSA Campaign Numbers: 20V315000 (Latches/Locks/Linkages) and 18V915000 (Structure, Latches/Locks/Linkages). The contact stated while driving at an undisclosed speed, the contact smelled an abnormal burning odor inside the cabin of the vehicle. The contact stated that while the vehicle was parked in a parking lot, others also smelled the odor. The contact stated while driving approximately 65MPH, the vehicle inadvertently decelerated to 45 MPH with other vehicles behind. The contact stated that the vehicle failed to accelerate, and the vehicle lunged forward causing the contact to quickly depress the brake pedal. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,000.

NHTSA ID

11591055

Incident

Mar 15, 2024

Mileage

13,000 mi

The contact owns a 2016 Nissan Altima. The contact stated that while driving at 55 mph, the hood latch assembly failed to secure causing damage to the windshield. As a result, he lost visibility and crashed into a guardrail. There were no warning lights illuminated. A police report was not filed. There were no reported injuries. The air bags did not deploy. The contact closed the hood and secured it closed using a rope he had in the vehicle. The vehicle was still drivable. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, who sent an inspector, and informed him the additional repairs were at his expense. The manufacturer was unsure if the vehicle was going to be repaired free of charge or at the contacts expense. The local dealer towed the vehicle back to his residence without notice but in separate parts and the hood latch was missing. The contact stated the failure was related to NHTSA Campaign Number: 20V315000 (LATCHES/LOCKS/LINKAGES). The failure mileage was approximately 137,287.

NHTSA ID

11546546

Incident

Feb 14, 2023

Mileage

137,287 mi

I have a 2016 Nissan Altima S. The airbag light is on without accident. I went four times to the Nissan dealer to fix the problem. They just told me it was a past code (B0020-13), cleared it the first three times, and told me the problem was on the driver-side airbag. But after a few months, the airbag light was still on again. I was told the problem was on the passenger side the last time. Ask me to replace the airbag module and seat back; the parts cost $3110, and the labor is $2600. It is ridiculous... The airbag is the car safety system; the parts have never been used before, so it should be okay if there is no accident.

NHTSA ID

11540643

Incident

Aug 18, 2023

The contact owns a 2016 Nissan Altima. The contact stated that while driving at approximately 40 MPH, the hood unexpectedly opened. No warning lights were illuminated. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The VIN was included in NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The manufacturer was not made aware of the failure. The failure mileage was 121,090.

NHTSA ID

11520980

Incident

May 6, 2023

Mileage

121,090 mi

The contact owns a 2016 Nissan Altima. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages) and a secondary hood latch was installed; however, the failure recurred, causing the windshield to crack with a malfunctioning unknown interior light. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

NHTSA ID

11512362

Incident

Feb 28, 2023

Mileage

60,000 mi

Yes. On 11/21/22 I took my client shopping it took 30 minutes to reach our destination. I unloaded her walker so she could enter the store while I parked my car. Upon parking the car I noticed two burn marks in the leather passenger seat that were not there previously and did not look any near what a cigarette burn would look like. Along with a bluish discoloration surrounding the burn marks including along seam closest to the burn marks. The heated seat function was being used at the time due to temps and clients age.10. Minutes prior to arriving at our destination the passenger asked me to turn off the seat heater on her side, which i did. As I stated it was after I helped her out of the passenger seat and parked the car that i noticed the large burn marks and discoloration. This could have caught fire and severely burned my client and/or caught my entire car on fire which I need for my job and only source of income A layman would be under the assumption that these seat heater would automatically shut off if they reached a certain temp. Now I have a 6 year old vehicle (which I kept clean and in good working order with a damaged leather front passenger seat due to some wiring defect that was not my fault

NHTSA ID

11494814

Incident

Nov 21, 2022

The contact owns a 2016 Nissan Altima. The contact stated while driving 70 MPH, the hood unlatched, opened, and struck the windshield. The contact stated that the windshield was cracked and was partially broken with shattered pieces falling off. There was no warning light illuminated. The contact veered to the side of the road and turned the vehicle off. The contact stated upon attempting to restart the vehicle, the vehicle failed to restart. The contact's friends arrived at the scene and assisted the contact in jumpstarting the vehicle. Additionally, the contact stated that the hood was severely bent and would not properly close. The vehicle was then taken to the contact's residence. The manufacturer was notified of the failure and referred the contact to the dealer. A case was opened. The dealer was notified of the failure and informed the contact that the vehicle would be repaired at his expense. The VIN was included in NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired. The failure mileage was approximately 72,000.

NHTSA ID

11461156

Incident

Apr 10, 2022

Mileage

72,000 mi

The contact owns a 2016 Nissan Altima. The contact received notification of NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11428068

Incident

Jul 23, 2021

The contact owns a 2016 Nissan Altima. The contact received notification of NHTSA campaign number: 20V315000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA ID

11420871

Incident

Jun 14, 2021

TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT STATED THAT AFTER TAKING HER VEHICLE TO #1 COCHRAN NISSAN CRANBERRY (22030 PERRY HWY, ZELIENOPLE, PA 16063) AS A TRADE-IN, SHE WAS INFORMED THAT THE TRADE WOULD NOT BE ACCEPTED SINCE NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) WAS STILL UNREPAIRED. THE CONTACT WAS ALSO MADE AWARE BY THE DEALER THAT THE PART TO DO THE RECALL REPAIR WAS STILL UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11416064

Incident

May 3, 2021

TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT NEVER RECEIVED THE RECALL NOTIFICATION LETTER. THE VEHICLE WAS TAKEN TO GAINESVILLE NISSAN (3915 N MAIN ST, GAINESVILLE, FL 32609) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THERE WAS NO RECORD OF HIM OWNING THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11406935

Incident

Apr 7, 2021

TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE HOWEVER INFORMED THE CONTACT THE REMEDY TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11402673

Incident

May 28, 2020

I RECENTLY PURCHASED THIS VEHICLE IN FEBRUARY OF THIS YEAR. UPON DRIVING A FEW TIMES, THE AIR BAG SENSOR LIGHT APPEARS AND STAYS ON MY DASH ALONG WITH WHEN I HAVE A PASSENGER IN THE CAR, THE PASSENGER AIR BAG SENSOR DOES NOT TURN OFF. IT IS NOW MARCH AND I STILL HAVE THE SAME ISSUE. ACCORDING TO THE CARFAX REPORT I RECEIVED WHEN PURCHASING THE VEHICLE, A MAINTENANCE CHECK WAS CONDUCTED BY THE LOCAL NISSAN DEALER CLOSE TO ME IN JANUARY, IT ONLY SHOWS THE CURRENT RECALL OF A HOOD LATCH (20V315 - THAT APPARENTLY NO PART IS AVAILABLE FOR). I WAS ADVISED BY A SERVICE REPAIR REPRESENTATIVE THAT THE AIR BAG SENSORS UNDER THE PASSENGER SEAT ARE BROKEN AND WERE NOT REPAIRED DURING THAT MAINTENANCE CHECK. I QUESTIONED AS TO WHY WITH NO EXPLANATION GIVEN. I ADVISED THAT THIS IS A SAFETY CONCERN AND SHOULD FALL BACK UNDER THE RECALL FROM 2016 (16V244) WITH THE SERVICE REPRESENTATIVE STATING THAT IT DOESN'T!! IS IT POSSIBLE FOR THIS TO BE FIXED UNDER THAT RECALL OR DOES A NEW RECALL HAVE TO BE IN EFFECT?? LOOKING OUT FOR THE SAFETY OF MYSELF AND FELLOW PASSENGERS. THANK YOU FROM A VERY CONCERNED VEHICLE OWNER.

NHTSA ID

11402630

Incident

Mar 12, 2021

Mileage

106,634 mi

TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SUN VISOR DETACHED AND OBSCURED THE DRIVING VIEW. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.*DT*JB

NHTSA ID

11398696

Incident

Feb 1, 2021

Mileage

45,000 mi

TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE'S SECONDARY HOOD LATCH CEASED IN THE OPEN POSITION. THERE WAS NO WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED THE SECOND TIME AND THE WINDSHIELD WAS SHATTERED WHEN THE HOOD UNLATCHED AND OPENED INADVERTENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

NHTSA ID

11397687

Incident

Oct 22, 2020

Mileage

75,000 mi

TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. NISSAN OF NORTH AUGUSTA LOCATED AT 5590 JEFFERSON DAVIS HWY, BEECH ISLAND, SC 29842 WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11389365

Incident

Jul 1, 2020

CAR SEATS DONT WORK PROPERLY AND WONT ADJUST. BATTERY HAS TO BE REPLACED FREQUENTLY. CAR LIGHTS BLINKS ON AND OFF OWN ITS OWN. CAR WINT DETECT KEY. CAR WONT CRANK ST TIMES. CAR MAKES SOUND AS IF ITS SHUTDOWNING. SOMETIMES THE VEHICLE HAS.

NHTSA ID

11366546

Incident

Apr 18, 2019

TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AND TOOK THE VEHICLE TO CROWLEY NISSAN (1451 FARMINGTON AVE, BRISTOL, CT 06010), AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED A CASE NUMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

NHTSA ID

11350486

Incident

Jun 1, 2020

TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) AND 18V915000 (STRUCTURE, LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11343532

Incident

Dec 1, 2019

TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE RECALL NOTICE STATED THAT THE REMEDY WOULD BE AVAILABLE MID YEAR 2021. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

NHTSA ID

11341880

Incident

May 28, 2020

TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11341290

Incident

Jul 21, 2020

TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE HOOD FLEW OPEN AND CRASHED INTO THE WINDSHIELD. THE CONTACT PULLED OVER AND CLOSED THE HOOD. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE CONTACT RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

NHTSA ID

11341154

Incident

Jul 4, 2020

Mileage

36,000 mi

TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING 45 MPH, THE HOOD LATCH UNLOCKED CAUSING THE HOOD TO OPEN AND SMASH INTO THE WINDSHIELD. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TOWED TO WEST HERR NISSAN OF LOCKPORT (6069 S TRANSIT RD, LOCKPORT, NY 14094, 716-280-6354) WHERE THE DEALER CONFIRMED THAT THE VEHICLE WAS SUBJECT TO THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE HOOD AND WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT NOTIFICATIONS WOULD BE MAILED OUT ON AUGUST 1, 2020. THE FAILURE MILEAGE WAS 70,000.

NHTSA ID

11331425

Incident

Jun 25, 2020

Mileage

70,000 mi

TL* THE CONTACT LEASES A 2016 NISSAN ALTIMA. THE CONTACT STATED THAT THE HOOD LATCH FAILED TO KEEP THE HOOD CLOSED. WHILE DRIVING 40 MPH, THE HOOD CONTINUED TO OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,930. THE VIN WAS INVALID.

NHTSA ID

11280892

Incident

Nov 17, 2019

Mileage

31,930 mi