Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2024 Nissan Altima submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
When the vehicle is put in reverse, the screen for the rear camera goes completely blank. This is a known defect with many Nissan vehicles, to which Nissan has issued numerous recalls to address this exact issue. However, the year, make, and model of my vehicle has not been included in any of Nissan’s recalls.
The contact owns a 2024 Nissan Altima. The contact stated that while her daughter was driving at undisclosed speeds, the brakes erroneously activated, and the vehicle felt as if it was sliding while driving in the rain. The Forward Collision Avoidance warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided due to the address. The failure mileage was unknown.
The vehicle was unknowingly purchased with an improperly assembled braking system from which is formally known as Koeppel Nissan. The braking assembly failed during operation, resulting in loss of proper braking capability and causing a collision. The braking failure created a serious safety risk to the myself (the driver) and others on the roadway. There were no warning lights, dashboard messages, or other indicators prior to the braking failure. The issue with the braking assembly was not identified at the time of purchase and when the vehicle was returned to Koeppel Nissan to have cosmetic damages fixed. A request was made to thoroughly check of the braking system. After repairs, Koeppel Nissan assured there were no issues with braking system. It was discovered months afterward by Thruway Nissan dealership that the rear rotor pads were mismatched and the driver rear pad was installed upside down. The issue was viewed by a Thruway Nissan service technician, who identified the improper braking assembly. The vehicle has not yet been inspected by Nissan Motor Corporation Consumer Affairs for this issue but has been reported. The vehicle and the braking system components are available for inspection upon request.
The rear back up camera will go blank at times, or it will display in pink or orange. It is not reliable as sometimes it works and other times it does not.
The dashboard camera screen on all 2024 Altima models displays a white foggy haze, which worsens at night and obstructs and distorts image view. The issue worsens in low light (garages, nighttime) where it is difficult to recognize or identify objects. On 7/10/2024, a Nissan dealership master mechanic reported to us that all 2024 Nissan Altimas suffer from this issue; however, when asked, Nissan corporate has no remedy, repair, or replacement for the component(s), causing this white fog haze that obscures the driver's view. We were told by the dealership where we purchased the vehicle that this issue only affects the 2024 Nissan Altimas. Especially at nighttime, the white foggy haze reduces our ability to identify people and objects, posing a safety concern. There have been two incidents at night where the Cross Traffic Warning and Parking Collision Warning were activated, but the driver could not identify the warning when viewing the camera screen due to poor clarity. Our family has a different 2024 model Nissan and it does not have this camera screen obstruction issue.
The contact owns a 2024 Nissan Altima. The contact stated that while his son was driving 35 MPH, the vehicle experienced Phantom braking. The contact stated that his son depressed the accelerator pedal and the vehicle continued to drive with no additional failure. The vehicle was taken to the dealer where the failure was diagnosed as a sensor with the Automatic Emergency Braking (AEB) system and a fractured bracket. The AEB sensor was replaced; however, the contact was waiting for the bracket to be replaced because the bracket was on backorder. The contact stated that the AEB system was deactivated as per the Service Manager's advice since the dealer was waiting for the bracket to be received. The contact provided part number: 28438-5FA6A (Sensory Assemble DIST) and part number: 62310-9HF8E (Grille Radiator). The manufacturer was not notified of the failure. The approximate failure mileage was 21,000.
While driving, the auto spontaneously without warning has a near catastrophic failure of all systems (e.g. anti-lock brakes, emissions, control, automatic windows etc.) All warning icon lights are on the driver’s front video are displayed while a central scrolling message reports all the major systems malfunctioning (as mentioned above). The auto immediately decelerates and now can no longer go faster than 20 mph. This has twice caused the car behind me to nearly read end me. When pressing on the gas pedal (which feels like pushing down on mashed potatoes) you can not affect acceleration. At any pressure the car accelerates on its own very slowly until it reaches maximum speed. It takes about 30 – 45 seconds to go from 0-20 mph. According to invoice of the repairs the “Channel Can Gateway Internal” is faulty. Yet they have failed three times to fix it. This car has been out of service up to this date 57 days and is once again back at the service department. The auto has malfunctioned identically on Dec. 19. 2023, Dec. 27, 2023, Feb. 2, 2024 and March 8, 2024
I went to stop at a stop sign and the breaks didn’t not work causing a collision, prior to I heard a loud clinking noise and my car smelled like burning rubber. Blind spot didn’t not light up accurately or notify me correctly.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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