2019 Nissan Armada Driver assistance Problems

The contact owns a 2019 Nissan Armada. The contact stated that the Backup Collision Intervention (BCI) Malfunction message was intermittently displayed. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was taken to the dealer approximately 4 times due to the issue. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for further assistance. The failure mileage was unknown.

NHTSA ID

11697340

Incident

Nov 4, 2024

My 2019 Nissan Armada has been showing a BCI Malfuntion warning light for the past year and a half on and off. Sometimes it puts the truck in limp mode, it won't start, or the brakes engage and the truck will not move while in drive. This has happened well over 30 times in the last year and a half. Typically, turning the truck off and on solves the issue, but there have been instances where I needed to unhook the battery. I read there was a recall on the 2017-2019 models for this issue. However, when I looked up the VIN on this site, it says my truck has no open recalls. I took it to a mechanic, but they could not find any issues as the warning light had gone off. In the additional details below I have put the latest time this happened which was yesterday. However it has been happening since 2024.

NHTSA ID

11664101

Incident

May 30, 2025

Bci message appears on dash. Then a number of other dash lights (see picture attached)

NHTSA ID

11657142

Incident

Apr 28, 2025

This vehicle has less than 24k miles, and just surpassed the warranty period and suddenly with no explanation, it won't start due to a faulty start switch in the brake pedal which must be depressed to start the vehicle or shift into drive. 90% of the time the vehicle will not start. Only after spending 10-20 fidgeting with the break pedal while simultaneously pushing the start button and moving the gear knob will the vehicle start if you are lucky. Then you can spend another 20 minutes trying to get the vehicle to go into gear. The dealer and Nissan refuse to recall this item despite over one million complaints on the issue, and a history or recalls on other models with the same switch. But the dealer is happy to charge over $1500 to replace it. After spending nearly 70,000 on these cars new, few people are willing to throw $1500 at it with so few miles. Now the vehicle has SERIOUS problems. While driving down the road, the car will suddenly and instantly lock the brakes with no warning. This happened twice. Once in the street and one on the highway. In addition, the BCI malfunction and several other lights come on and many of the main funtions of the car just shut down while driving.

NHTSA ID

11554669

Incident

Nov 11, 2023

Repeatedly drained battery, and won’t start.Nissan dealership Has the worst scheduling system that takes 1 week to get an appointment. Still unknown issue, car turns on, replaced battery worked for one week and then issue appeared again. The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happened on several occasions and then it starts later after a jump. Can’t turn car off or I will get stranded.

NHTSA ID

11481100

Incident

Aug 11, 2022

12/2/2021 SUV accelerated on its own incident happened in my daughters driveway. SUV is available for inspection I have possession as of 1/22/22 picked up from Nissan dealership. I pulled in the her driveway then I backed up so I would be half on the driveway and half on grass in the event her or her husband needed to leave Backed up the car and soon as I put the car in drive the car accelerated on its own. I pushed my foot on the brake pedal as hard as I could would not stop till it hit my daughters car which then shoved her new car through her garage door. A warning message came up on the screen stating SONAR Malfunction as this was all going on. There was a police report filed that same day. Car was taken to Nissan Dealership We were told to leave the car and contact Nissan Consumer hotline. I called they said they would assign someone to the case and they would call me. The first contact from the Nissan Consumer hotline case manager was1/3/2022. This person was very hard to reach. Called me and Stated inspection would be done in a couple weeks she would contact me when she had a date. She calls me the same day they were doing the inspection. Then called me back on 1/21/2022 to inform me the inspection results were in. Stated they could find anything wrong and were unable to duplicate. When I went to pick up my Nissan SUV we were handed a paper from the inspection did not have any details regarding the test. What did they do to come to the conclusion there is nothing wrong? They code is gone that came up when car was accelerating (sonar malfunction) . They told us the car is safe to drive. I have had so much anxiety about driving period since this incident. Since Nissan stated it’s safe to drive my husband said he would we have no choice The day Nissan called back to inform us of that we’re be a scheduled inspection. I called back forgot to ask a few questions . Is the car safe we can drive this was before inspection results no return call.

NHTSA ID

11448622

Incident

Dec 20, 2021

The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happen in several occasions and then it starts later on and no code for draining battery was found at dealer. They try to blame it on the trailer brake. I remove it and it still does the same. Trailer brake wiring was done at factory. Car only has 20428 miles.

NHTSA ID

11439405

Incident

Jul 2, 2021

Vehicle does not recognize that the brake pedal is being depressed when trying to start the car. Pushing the start button only cycles the ignition through the on and acc options. The only way to start the vehicle is to use the remote start function on the FOB. Additionally, the vehicle experiences and displays a BCI malfunction, AEB braking warning, and traction control indicator light is now on. These errors occur while using both key FOBs even after replacing the FOB batteries. There is a Nissan Service Bulletin for replacing the brake light switch for multiple Nissan vehicles.

NHTSA ID

11434998

Incident

Sep 30, 2021

BCI MALFUNCTION EARRING, SHOWS ON THE DASHBOARD. THIS ISSUE OCCURRED SINCE JANUARY, THE ENTIRE SYSTEM SHUTS OFF, PRE COLLISION, BACK UP WARNING, CRUISE CONTROL, AND SONAR SYSTEM, ALL GOES OFF. MOREOVER, THE CAR WOULD NOT START, HAVE TO PUSH THE BRAKES 3 TO 6 TIME IN ORDER TO TURN THE CAR ON. MORE TO THAT, FEW TIME THE GEAR SEEMED TO BE STUCK ON PARK AND WOULDN'T SWITCH TO D OR R.

NHTSA ID

11404335

Incident

Jan 31, 2021

Mileage

15 mi

WE HAVE A GROUP OF CUSTOMERS MUST OF US HAVE EXPERIENCED A STOP LAMP BRAKE LIGHT SWITCH GONE BAD THAT CAUSES THE COMPUTER TO TROW CODES ABS,TC,COLLISION DISTANCE FROM THE CAR IN FRONT ,BCI MALFUNCTION,DEALERS ARE CHARGING NISSAN CUSTOMERS TO REPAIR THIS ISSUE $200+

NHTSA ID

11400177

Incident

Feb 20, 2021

Mileage

39,900 mi

TL* THE CONTACT OWNS A 2019 NISSAN ARMADA. ON SEVERAL OCCASIONS, THE VEHICLE WAS TAKEN TO CAPITAL NISSAN (5501 MARKET STREET, WILMINGTON, NC 28405) TO BE DIAGNOSED DUE TO DEFECTIVE FORWARD FACING AND BACK UP CAMERAS. THE CONTACT STATED THAT THE AUDIBLE SOUND WAS INOPERABLE WHILE THE VEHICLE WAS BEING REVERSED. THE CONTACT WAS INFORMED THAT THE SONAR SYSTEM ERROR ON AV DISPLAY WAS UNDER REVIEW AND NO REPAIR WAS RECOMMENDED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V654000 (BACK OVER PREVENTION). THE MANUFACTURER NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

NHTSA ID

11281070

Incident

Feb 16, 2019

Mileage

7,000 mi