2021 Nissan Leaf Problems

I purchased a 2021 Nissan Leaf used on 9/9/2026 from CarMax Burbank with unrepaired NHTSA recalls 25V-655 and 24V-700 documented in my sale paperwork. The salesman told us they were simple recall repairs, nothing to worry about. When I took the car in, the authorized dealer's service advisor warned that the recall reprogramming could likely leave the vehicle inoperable if a battery fault code appeared, and recommended returning the car to CarMax because it was on a stop sale with no batteries available. A CarMax service consultant dismissed the warning as a scare tactic from that specific location, said they couldn't consider taking the car back unless we tried the recall repairs, and sent us to a different "partnered" Nissan dealer. On 10/21/2026, that dealership location recommended the LBC/VCM recall reprogramming, kept the vehicle eight hours, and released it as repaired and drivable. Less than 24 hours later, on 10/22/2026, while driving on the highway in heavy rain in moving traffic, the battery failed with [Warning, Service EV System, Power Reduced]. The vehicle was towed to the dealership on 10/23/2026, where the dealer confirmed the EV battery failed, the vehicle cannot be operated without a battery replacement, and batteries are unavailable nationwide. The vehicle has remained at Nissan since. Safety risk: sudden, complete loss of propulsion on a highway in rain creates an immediate crash and injury risk to occupants and surrounding drivers. The failure occurred one day after the recall remedy was completed and the vehicle was released as repaired, indicating the remedy process can leave affected vehicles in an unsafe state on the road. The recall at issue concerns battery cells prone to rapid heating and fire during Level 3 charging, so this vehicle carried an active fire risk as well. The manufacturer has since initiated a vehicle repurchase. The recall bulletin promises a complimentary rental during the remedy process. No rental was ever provided.

My Leaf started displaying dramatic battery range reduction and charge fluctuation symptoms XXX at 98K miles. 1st available appt at dealership (as advised by Nissan) was XXX, now at 115,000K miles. XXX I received recall notice in my mailbox from Nissan re 25V-655 - 8 1/2 months past the issuing of recall - explaining the defect and fire hazard while fast charging. I now realize the "hot" smell I detected while fast charging was the overheating of lithium - thank God it didn't catch fire back then as I had been napping in my vehicle with my dog. At the dealership, service dept said my battery failed the post update test; sent me home in (ice) loaner car; said Nissan will reach out within a few days. Finally receive call XXX from [XXX] on behalf of Nissan North America; received 1st buyback email "offer" Sept 4, 2026 nearly a month after my car was deemed inoperable (this was a Friday at 4:59pm at the start of a major holiday weekend). They requested I pay them $9,411.11 so they can recover title from lender; same unchanged offer XXX after "escalation" review. A down payment + over 4 yrs of never missed consecutive payments - $33,000 later - and they are requesting I pay them because of a manufacturing defect which I didn't cause and had no control over. I was planning to drive it another 115K miles +. I want a FAIR resolution - on an inflated asset with Extreme depreciation due to a manufacturing defect and mandated recall. Nissan has not provided a warranty covered battery replacement to get my car running in a 'timely manor'. This [XXX]/old consumer is being treated UNfairly. ALL supporting documentation is organized, verifiable and securely filed. Any attorneys out there want to help ? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

So on October 1st, my car, my nissan Leaf went into turtle mode for the first time. And then yesterday, while I was on the highway, it went into turtle mode, dropped down to 50 miles per hour, and I got off the highway, and the car wouldn't move anymore. I had to turn off the car, wait a couple minutes, and turn it back on, and then it worked again. I was told to contact the dealer to get a car rental. The dealer said that they don't have any loaners available and that other customers are waiting. I contacted Nissan, and Nissan is using a third party called Morley to handle this, and Nissan's saying that Morley's in charge of it and Morley isn't responding. I have a car that's under warranty and has an approved battery replacement. They're trying to call buy the battery, and Nissan themselves says that they would provide a rental, but Nissan keeps referring me to Morley and the dealer is not providing me a rental. And I have a car that I believe is a Potential health hazard that I need to feel comfortable driving, and I don't feel like anybody's helping me.

Incident Summary & Ineffective Recall Remedy: I am reporting an acute high-voltage battery cell collapse on my 2021 Nissan LEAF (VIN: [XXX]). The vehicle previously received the software update for NHTSA Recall #25V655 (Nissan Recall #R25C8) at Kings Nissan. The software patch failed to repair the underlying defective battery hardware. Following a second service visit on XXX where Kings Nissan tested only the auxiliary 12V lead-acid battery to dismiss my complaint, I purchased an independent CAN-bus diagnostic tool. On XXX (63,702 miles), LeafSpy telemetry confirmed Cell #31 is severely degraded, exhibiting a 191–307 mV voltage collapse. This causes sudden dashboard state-of-charge drops from 70%+ down to 42–45% on active highways, forcing emergency power limits ("limp mode"). Refusal of Post-Remedy Service: Despite active Corporate Case #XXX with Nissan Consumer Affairs, authorized dealers (Kings Nissan, Nissan of Queens and Nissan of Staten Island) refuse to intake, scan, or ground the vehicle, leaving a severe hardware hazard active on public roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

So on October 1st, my car, my nissan Leaf went into turtle mode for the first time. And then yesterday, while I was on the highway, it went into turtle mode, dropped down to 50 miles per hour, and I got off the highway, and the car wouldn't move anymore. I had to turn off the car, wait a couple minutes, and turn it back on, and then it worked again. I was told to contact the dealer to get a car rental. The dealer said that they don't have any loaners available and that other customers are waiting. I contacted Nissan, and Nissan is using a third party called Morley to handle this, and Nissan's saying that Morley's in charge of it and Morley isn't responding. I have a car that's under warranty and has an approved battery replacement. They're trying to call buy the battery, and Nissan themselves says that they would provide a rental, but Nissan keeps referring me to Morley and the dealer is not providing me a rental. And I have a car that I believe is a Potential health hazard that I need to feel comfortable driving, and I don't feel like anybody's helping me.

The Automatic Emergency Braking system on my 2021 Nissan Leaf S Plus engaged erroneously (phantom braking) twice. One time was on a sunny day in August 2026 when I had just backed out of my driveway onto my residential street. There was a person walking well to the right side of the road about 100 feet ahead of me. I had just finished backing out and put the car in drive and stepped on the accelerator when the AEB system suddenly engaged despite there being nothing at all directly in front of the car. The second incident was in August or September 2026 when I had come to a stop at a stop sign on a covered roadway just outside a parking garage. As soon as I stepped on the accelerator to make a left turn into the parking garage the AEB system suddenly engaged despite nothing being in front of the vehicle. I have owned this car since August 2023 and have not had any other incidents of phantom braking before these two incidents. I have had no accidents or any other incidents leading up to these incidents. I took the car to Nissan of Bellevue where they could not reproduce the issue. They ran diagnostic codes (none came up), checked the physical brakes and checked the 12 volt battery (not sure if they tested under load). They then said they could find no cause of the issue and returned the car to me.

Vehicle battery drains significantly after being charged, passenger wiper will not work impairing visibility, back up camera blurs and fails, bright lights would not turn on, I was in a huge rain storm unable to see. Inability to use level 3 charger is disallowing me to be able to use vehicle due to amount of time to charge and battery drain has caused me to be broken down requiring a tow twice due to inaccurate mileage readings, leaving me stranded at night without access to phone service, placing me in an unsafe area/situation.

The dealership without our knowledge or approval did an update on our car last November that makes the heater and more importantly defroster not work when it's colder than about 17F degrees outside. This causes the vehicle to fog up all over including the windshield making it dangerous to drive. After about 10 minutes it finally starts working. We've told them about it numerous times and even saw other Leafs at the dealership for the exact same thing on the first cold day last winter after the update. They haven't yet gotten a fix for it and said it's on purpose. As far as us owners can tell they aren't looking into any sort of fix. They say we should just start the car for 10 minutes without driving but that doesn't work. You can leave it run for 30 minutes and the heat doesn't turn on. It only works after 10 minutes of dangerous driving. Besides we shouldn't have to run a vehicle for 10 minutes before driving. There are numerous examples of emergencies that require immediate driving. Please look into this as every Leaf owner is dealing with the same dangerous conditions in the northern states and I assume Canada.

The contact owned a 2021 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 25V655000 (Electrical System). The contact stated that while at a dealer charging the vehicle for approximately 15- 20 minutes, there was a fire coming from the front of the vehicle. The fire was extinguished by the fire department after several hours. A Police report was not filed. No injuries, medical attention, or damages were reported. The vehicle was towed to a tow lot and was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 25,000.

Recall for FAST CHARGE LEVEL 3 CHADEMO has been issued for over 6 months. I am advised not to fast charge due to risk of devastating fire. Very dangerous to continue to use this car in an urban setting. Buyback was denied and told to wait for a fix. No fix yet! I can't get out of Philadelphia in this car. Tesla wouldn't let this happen!

My Leaf started displaying dramatic battery range reduction and charge fluctuation symptoms XXX at 98K miles. 1st available appt at dealership (as advised by Nissan) was XXX, now at 115,000K miles. XXX I received recall notice in my mailbox from Nissan re 25V-655 - 8 1/2 months past the issuing of recall - explaining the defect and fire hazard while fast charging. I now realize the "hot" smell I detected while fast charging was the overheating of lithium - thank God it didn't catch fire back then as I had been napping in my vehicle with my dog. At the dealership, service dept said my battery failed the post update test; sent me home in (ice) loaner car; said Nissan will reach out within a few days. Finally receive call XXX from [XXX] on behalf of Nissan North America; received 1st buyback email "offer" Sept 4, 2026 nearly a month after my car was deemed inoperable (this was a Friday at 4:59pm at the start of a major holiday weekend). They requested I pay them $9,411.11 so they can recover title from lender; same unchanged offer XXX after "escalation" review. A down payment + over 4 yrs of never missed consecutive payments - $33,000 later - and they are requesting I pay them because of a manufacturing defect which I didn't cause and had no control over. I was planning to drive it another 115K miles +. I want a FAIR resolution - on an inflated asset with Extreme depreciation due to a manufacturing defect and mandated recall. Nissan has not provided a warranty covered battery replacement to get my car running in a 'timely manor'. This [XXX]/old consumer is being treated UNfairly. ALL supporting documentation is organized, verifiable and securely filed. Any attorneys out there want to help ? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This vehicle is subject to NHTSA Recall 25V-655 involving the high-voltage traction battery. The recall restricts the vehicle from using DC fast charging (Level 3), which significantly limits the safe and practical operation of the vehicle for its intended use. My household must routinely complete 300+ mile one-way trips on a weekly basis. Without DC fast charging capability, the vehicle cannot reliably complete these trips, creating a risk of being stranded or unable to safely reach destinations. Reliance on Level 2 charging requires extended delays of 6+ hours, which makes the vehicle impractical for its intended use and inconsistent with reasonable consumer expectations for normal operation. I contacted Nissan North America Consumer Affairs and was directed to work with the local dealer. I then contacted Dick Hannah Nissan in Gladstone, OR, who redirected me back to Consumer Affairs. As a result, no party is taking responsibility and no remedy or interim solution has been provided. The manufacturer has issued a safety recall but is unable to provide a repair, timeline, or mitigation. The vehicle’s primary propulsion system is effectively restricted, and the vehicle cannot be used as intended for necessary travel. I have requested a loaner or comparable replacement vehicle while awaiting a remedy, but this has not been provided. This unresolved recall creates an ongoing safety and usability issue, and the manufacturer has failed to provide a reasonable interim solution.

Vehicle battery drains significantly after being charged, passenger wiper will not work impairing visibility, back up camera blurs and fails, bright lights would not turn on, I was in a huge rain storm unable to see. Inability to use level 3 charger is disallowing me to be able to use vehicle due to amount of time to charge and battery drain has caused me to be broken down requiring a tow twice due to inaccurate mileage readings, leaving me stranded at night without access to phone service, placing me in an unsafe area/situation.

Component: High Beam Assist Safety issue: The High Beam Assist system that is enabled by default with the neutral "Auto" switch on the control stalk has a faulty "light detection" system that cannot be overridden by manual driver input. The light detection system is designed to disengage high-beams when another car becomes visible, then re-engage the high-beams when the car passes. However, this system is overly sensitive and will very often disengage high beams based on street lights, reflective mail boxes, pavement reflectors, moonlight, and more. There is no available control to reliably override this disengagement. The system also prevent engagement, not just falsly triggering disengagement. For example, if you see an obstacle while using low-beams, and attempt to quick engage high-beams by pushing the control stalk, the system will not engage high-beams because the sensor falsely detected a light source. You can flick the control stalk back and forth repeatedly, and the high-beams will not engage in Auto. Reproducible: always reproducible, and reported by numerous owners in online forums Inspection: N/A Warnings: None

9.3.2021 Freeway comes to a complete stop. Front end collision into vehicle in front at an angle to avoid full collision and into the barrier on Passenger side. NO AIRBAGS deployed! Police Report Filed.

This vehicle failed to have airbags deployed in this accident on 3.23.2022, as photographs that are larger than 10MB will upload, but the Estimate did upload. BUT the car was spun nearly if not fully 360 after hit by a truck in a lane change of a blind spot that spun the car and into concrete barriers. HORRIBLE. Totaled Vehicle. this is the SECOND accident both under USAA on September 03, 2021, with another Police Report and Freeway accident from Front End when freeway traffic came to a sudden stop, and into the barrier. AGAIN no Air Bag Deployed. Warning systems failed.

Brakes problem: During rain season the moisture can get into the brake system. When backing up, the brakes feel partially seized, and make squeeze sound. The problem is more serious when pulling the parking brake during overnight parking. Somehow the sound is coming out of front brakes. The sound will diminish after break several times during normal breaking. Forward Collision warning system: The system only alerts driver with deeps and lights on dashboard. It doesn’t enables the brake system to slow or stop the car.

My car got stuck in a snowbank and became unresponsive. I attempted to gently rock it back and forth by putting it into drive and reverse two or three times. The car began to smoke. I took my foot off the accelerator and attempted to exit the vehicle, but the door was locked and did not automatically unlock. I tried to press the child safety lock button in case the child safety lock had been activated, but accidentally pressed the button to open the window. Smoke started coming into the car. I manually unlocked the door, pressed the button to put the car into park. I evacuated the car, and it was engulfed in smoke and making a very loud noise. I had the neighbor call 911 as I left my phone in the car and I was afraid the car would explode. I left the neighbor's house and waited for the fire trucks. My car's wheels were still spinning extremely fast and pieces were coming off of them. A firefighter was able to enter my car in protective gear and turn the car off. The wheels were burned off my car. The car eventually cooled down and I had it towed to the dealership. The dealer does not know why the wheels kept spinning after I was no longer in the car, so we do not know what malfunctioned. My safety was put at risk as I would have been unable to control the car if it had not been stuck in a snowbank. The problem has not been reproduced. The dealer examined the car and has repaired the tires and rims, but still does not give an answer as to why the wheels kept spinning long after I had exited the vehicle. There were no warning lamps, messages, or symptoms prior to the incident.