ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
2021 Nissan Leaf
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 59 NHTSA owner-reported complaints for the 2021 Nissan Leaf, most frequently naming the electrical, fuel system and driver assistance categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 86 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jun 2021 | 1 | 1 |
| Feb 2022 | 1 | 2 |
| Apr 2022 | 2 | 4 |
| Oct 2022 | 1 | 5 |
| Jan 2023 | 1 | 6 |
| Feb 2023 | 1 | 7 |
| Apr 2023 | 1 | 8 |
| Sep 2023 | 1 | 9 |
| Oct 2023 | 1 | 10 |
| Nov 2023 | 2 | 12 |
| Dec 2023 | 1 | 13 |
| Jan 2024 | 1 | 14 |
| Mar 2024 | 1 | 15 |
| Apr 2024 | 1 | 16 |
| May 2024 | 1 | 17 |
| Jun 2024 | 1 | 18 |
| Feb 2025 | 1 | 19 |
| Aug 2025 | 1 | 20 |
| Sep 2025 | 2 | 22 |
| Oct 2025 | 3 | 25 |
| Nov 2025 | 4 | 29 |
| Dec 2025 | 3 | 32 |
| Jan 2026 | 5 | 37 |
| Feb 2026 | 2 | 39 |
| Mar 2026 | 7 | 46 |
| Apr 2026 | 2 | 48 |
| May 2026 | 1 | 49 |
| Jun 2026 | 2 | 51 |
| Jul 2026 | 1 | 52 |
| Aug 2026 | 2 | 54 |
| Sep 2026 | 2 | 56 |
| Oct 2026 | 2 | 58 |
| Nov 2026 | 1 | 59 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical3445.3%
- Fuel system1013.3%
- Driver assistance912.0%
- Visibility68.0%
- Engine68.0%
- Powertrain (other)45.3%
- Exterior lighting22.7%
- Airbags22.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
4 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govBACK OVER PREVENTION: SENSING SYSTEM: CAMERA
VEHICLE SPEED CONTROL
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I purchased a 2021 Nissan Leaf used on 9/9/2026 from CarMax Burbank with unrepaired NHTSA recalls 25V-655 and 24V-700 documented in my sale paperwork. The salesman told us they were simple recall repairs, nothing to worry about. When I took the car in, the authorized dealer's service advisor warned that the recall reprogramming could likely leave the vehicle inoperable if a battery fault code appeared, and recommended returning the car to CarMax because it was on a stop sale with no batteries available. A CarMax service consultant dismissed the warning as a scare tactic from that specific location, said they couldn't consider taking the car back unless we tried the recall repairs, and sent us to a different "partnered" Nissan dealer. On 10/21/2026, that dealership location recommended the LBC/VCM recall reprogramming, kept the vehicle eight hours, and released it as repaired and drivable. Less than 24 hours later, on 10/22/2026, while driving on the highway in heavy rain in moving traffic, the battery failed with [Warning, Service EV System, Power Reduced]. The vehicle was towed to the dealership on 10/23/2026, where the dealer confirmed the EV battery failed, the vehicle cannot be operated without a battery replacement, and batteries are unavailable nationwide. The vehicle has remained at Nissan since. Safety risk: sudden, complete loss of propulsion on a highway in rain creates an immediate crash and injury risk to occupants and surrounding drivers. The failure occurred one day after the recall remedy was completed and the vehicle was released as repaired, indicating the remedy process can leave affected vehicles in an unsafe state on the road. The recall at issue concerns battery cells prone to rapid heating and fire during Level 3 charging, so this vehicle carried an active fire risk as well. The manufacturer has since initiated a vehicle repurchase. The recall bulletin promises a complimentary rental during the remedy process. No rental was ever provided.
- NHTSA ID
- 11775951
- Incident
- Oct 22, 2026
My Leaf started displaying dramatic battery range reduction and charge fluctuation symptoms XXX at 98K miles. 1st available appt at dealership (as advised by Nissan) was XXX, now at 115,000K miles. XXX I received recall notice in my mailbox from Nissan re 25V-655 - 8 1/2 months past the issuing of recall - explaining the defect and fire hazard while fast charging. I now realize the "hot" smell I detected while fast charging was the overheating of lithium - thank God it didn't catch fire back then as I had been napping in my vehicle with my dog. At the dealership, service dept said my battery failed the post update test; sent me home in (ice) loaner car; said Nissan will reach out within a few days. Finally receive call XXX from [XXX] on behalf of Nissan North America; received 1st buyback email "offer" Sept 4, 2026 nearly a month after my car was deemed inoperable (this was a Friday at 4:59pm at the start of a major holiday weekend). They requested I pay them $9,411.11 so they can recover title from lender; same unchanged offer XXX after "escalation" review. A down payment + over 4 yrs of never missed consecutive payments - $33,000 later - and they are requesting I pay them because of a manufacturing defect which I didn't cause and had no control over. I was planning to drive it another 115K miles +. I want a FAIR resolution - on an inflated asset with Extreme depreciation due to a manufacturing defect and mandated recall. Nissan has not provided a warranty covered battery replacement to get my car running in a 'timely manor'. This [XXX]/old consumer is being treated UNfairly. ALL supporting documentation is organized, verifiable and securely filed. Any attorneys out there want to help ? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11774796
- Incident
- Aug 11, 2026
So on October 1st, my car, my nissan Leaf went into turtle mode for the first time. And then yesterday, while I was on the highway, it went into turtle mode, dropped down to 50 miles per hour, and I got off the highway, and the car wouldn't move anymore. I had to turn off the car, wait a couple minutes, and turn it back on, and then it worked again. I was told to contact the dealer to get a car rental. The dealer said that they don't have any loaners available and that other customers are waiting. I contacted Nissan, and Nissan is using a third party called Morley to handle this, and Nissan's saying that Morley's in charge of it and Morley isn't responding. I have a car that's under warranty and has an approved battery replacement. They're trying to call buy the battery, and Nissan themselves says that they would provide a rental, but Nissan keeps referring me to Morley and the dealer is not providing me a rental. And I have a car that I believe is a Potential health hazard that I need to feel comfortable driving, and I don't feel like anybody's helping me.
- NHTSA ID
- 11772696
- Incident
- Oct 20, 2026
The Automatic Emergency Braking system on my 2021 Nissan Leaf S Plus engaged erroneously (phantom braking) twice. One time was on a sunny day in August 2026 when I had just backed out of my driveway onto my residential street. There was a person walking well to the right side of the road about 100 feet ahead of me. I had just finished backing out and put the car in drive and stepped on the accelerator when the AEB system suddenly engaged despite there being nothing at all directly in front of the car. The second incident was in August or September 2026 when I had come to a stop at a stop sign on a covered roadway just outside a parking garage. As soon as I stepped on the accelerator to make a left turn into the parking garage the AEB system suddenly engaged despite nothing being in front of the vehicle. I have owned this car since August 2023 and have not had any other incidents of phantom braking before these two incidents. I have had no accidents or any other incidents leading up to these incidents. I took the car to Nissan of Bellevue where they could not reproduce the issue. They ran diagnostic codes (none came up), checked the physical brakes and checked the 12 volt battery (not sure if they tested under load). They then said they could find no cause of the issue and returned the car to me.
- NHTSA ID
- 11767872
- Incident
- Aug 24, 2026
Incident Summary & Ineffective Recall Remedy: I am reporting an acute high-voltage battery cell collapse on my 2021 Nissan LEAF (VIN: [XXX]). The vehicle previously received the software update for NHTSA Recall #25V655 (Nissan Recall #R25C8) at Kings Nissan. The software patch failed to repair the underlying defective battery hardware. Following a second service visit on XXX where Kings Nissan tested only the auxiliary 12V lead-acid battery to dismiss my complaint, I purchased an independent CAN-bus diagnostic tool. On XXX (63,702 miles), LeafSpy telemetry confirmed Cell #31 is severely degraded, exhibiting a 191–307 mV voltage collapse. This causes sudden dashboard state-of-charge drops from 70%+ down to 42–45% on active highways, forcing emergency power limits ("limp mode"). Refusal of Post-Remedy Service: Despite active Corporate Case #XXX with Nissan Consumer Affairs, authorized dealers (Kings Nissan, Nissan of Queens and Nissan of Staten Island) refuse to intake, scan, or ground the vehicle, leaving a severe hardware hazard active on public roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11763960
- Incident
- Aug 24, 2026
The contact owned a 2021 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 25V655000 (Electrical System). The contact stated that while at a dealer charging the vehicle for approximately 15- 20 minutes, there was a fire coming from the front of the vehicle. The fire was extinguished by the fire department after several hours. A Police report was not filed. No injuries, medical attention, or damages were reported. The vehicle was towed to a tow lot and was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 25,000.
- NHTSA ID
- 11761027
- Incident
- Aug 29, 2026
- Mileage
- 25,000 mi
A recall fix was done for the back up camera about a year ago. That was a national recall for an issue with the system. My car started the same exact issue about 3 weeks ago. No back up camera, pink or blue screen, glitchy. I contacted Nissan about it and it didn't seem like they wanted to make the repair again or fix the issue at no cost. I was wondering if other owners have had the same issue and if you can intervene. Thank you
- NHTSA ID
- 11759079
- Incident
- Aug 3, 2026
Our vehicle was affected by recall 25V655 for defective battery. The vehicle was serviced at the Nissan dealer and the software update to resolve the recall was applied. Yesterday the vehicle spontaneously combusted during DC fast charging despite the software update. It appears that the software update was ineffective at mitigating the fire hazard.
- NHTSA ID
- 11752892
- Incident
- Jul 25, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
VOLUNTARY SERVICE CAMPAIGN 2018-2025 LEAF; HVAC REPROGRAM INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2018- 2025 LEAF vehicles to inspect the current HVAC part number and, if applicable, reprogram the HVAC. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number P6A16 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer’s inventory.
ELECTRICAL SYSTEM
WIRING HARNESS REPAIR INFORMATION This bulletin is no longer active. For future reference, see the HRK mobile app and the Electronic Parts Catalog (EPC). Please discard previous versions of NTB14-032.
ELECTRICAL SYSTEM
CAMPAIGN BULLETIN HVAC Defrost Reprogram Voluntary Service Campaign
FUEL/PROPULSION SYSTEM
*****Dealer Announcement***** Nissan is committed to delivering the highest levels of product quality and customer satisfaction. In support of this commitment, Nissan is implementing a Lithium-ion Battery Post-Remedy Program for certain Model Year 2019–2022 Nissan LEAF vehicles that were previously remedied under voluntary safety recall campaigns R24B2 and R25C8. As a reminder, campaigns R24B2 and R25C8 addressed a potential risk of battery fire that could occur during Level 3 (CHAdeMO) Quick Charging. The remedy involved a software update designed to improve battery State-of-Charge (SOC) fluctuation detection. In rare cases, a Diagnostic Trouble Code (DTC) associated with SOC fluctuation may be detected after the remedy has been performed and the vehicle returned to the customer. To provide additional customer assurance regarding the long-term effectiveness of the remedy, Nissan is offering a Post-Remedy Program. Under this program, if a SOC fluctuation-related DTC is confirmed within twelve (12) months from the date the remedy software update was completed, the customer will be eligible for further support. Upon dealer diagnosis and confirmation of the applicable SOC fluctuation DTC: • Nissan will arrange for Lithium-ion battery replacement free of charge, or • If a replacement battery is not available, Nissan will initiate the process to offer vehicle repurchase at an amount exceeding the Kelley Blue Book (KBB) Private Party value. The above available remedy is available for all MY19-22 LEAFs regardless of mileage and whether the Lithium-Ion Battery Coverage under the New Electric Vehicle Limited Warranty is still in effect. Dealers must follow standard diagnostic procedures to confirm the condition prior to escalation. Once confirmed, Nissan will provide directions on next steps, including coordination of battery replacement or initiation of the repurchase process. *
STRUCTURE:BODY
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
STRUCTURE:BODY
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.