EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2014 Nissan Leaf
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 34 NHTSA owner-reported complaints for the 2014 Nissan Leaf, most frequently naming the brakes, electrical and airbags categories. 6 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 118 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| May 2014 | 1 | 1 |
| Jun 2014 | 1 | 2 |
| Aug 2014 | 1 | 3 |
| Feb 2015 | 3 | 6 |
| Apr 2015 | 1 | 7 |
| Jun 2015 | 1 | 8 |
| Aug 2015 | 1 | 9 |
| Jan 2016 | 1 | 10 |
| Mar 2016 | 1 | 11 |
| May 2016 | 1 | 12 |
| Dec 2016 | 1 | 13 |
| Jan 2017 | 1 | 14 |
| Jul 2017 | 1 | 15 |
| Dec 2017 | 1 | 16 |
| Feb 2018 | 1 | 17 |
| Mar 2018 | 1 | 18 |
| Sep 2018 | 1 | 19 |
| Dec 2018 | 1 | 20 |
| Mar 2019 | 1 | 21 |
| Jul 2019 | 1 | 22 |
| Sep 2019 | 1 | 23 |
| Oct 2019 | 1 | 24 |
| Nov 2020 | 1 | 25 |
| Feb 2021 | 1 | 26 |
| Apr 2021 | 1 | 27 |
| May 2021 | 1 | 28 |
| Dec 2021 | 1 | 29 |
| Feb 2022 | 1 | 30 |
| Mar 2022 | 1 | 31 |
| Sep 2022 | 1 | 32 |
| Apr 2023 | 1 | 33 |
| Jul 2024 | 1 | 34 |
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes1842.9%
- Electrical614.3%
- Airbags49.5%
- Driver assistance37.1%
- Visibility24.8%
- Interior & seats24.8%
- Seat belts24.8%
- Steering24.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
6 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
SERVICE BRAKES
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Occupant Classification System Failure
In May 2016, Nissan North America issued a safety recall (16V-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.Nissan models: certain model year 2013-2016 Altima, 2013-2016 LEAF, 2016-2017 Maxima, 2015-016 Murano and Murano Hybrid, 2013-2016 Pathfinder, 2014-2015 Pathfinder Hybrid, 2014-2017 Rogue, 2013-2016 Sentra, 2013-2016 NV200, and 2014-2016 Taxi.Infiniti models: certain model year 2013 JX35, 2014-2017 Q50, 2014-2016 Q50 Hybrid, and 2014-2016 QX60 and QX60 Hybrid.Chevrolet model: certain model year 2015-2016 City Express.Additional information on the above-referenced recalls is available online at NHTSA.gov.Also, the numbers shown in the above failure report summary are for the original vehicle population, as opposed to the entire recall population, and the ODI reports cited are as of May 31, 2016 when Nissan began to notify the affected owners of recall 16V-244.Based on the recall actions taken by Nissan, this Engineering Analysis is closed.Additional information on this closing resume and the investigation are in the EA15-004 public file available online at NHTSA.gov.The ODI reports cited above can be reviewed online at https://www.nhtsa.gov/recalls#vehicle under the following identification numbers: 10583283 10585264 10585349 10585379 10592434 10593399 10593501 10594329 10594614 10594755 10595161 10595645 10595946 10596128 10596459 10596952 10597037 10597452 10597518 10597719 10598537 10598869 10604755 10604834 10605188 10605251 10606565 10606828 10607038 10609649 10610519 10610991 10614467 10614609 10614745 10616905 10617008 10617507 10617903 10618099 10618202 10619059 10619563 10620719 10621840 10622214 10625808 10625981 10625998 10626006 10626023 10626335 10626458 10626732 10628355 10629382 10629460 10629606 10630441 10630502 10630990 10632251 10632588 10632934 10632997 10633714 10633810 10637994 10638591 10639040 10639147 10639324 10639473 10643046 10643843 10644203 10644333 10644341 10644690 10644891 10644985 10648834 10648997 10649414 10649772 10649874 10651360 10651564 10651924 10651982 10652024 10658665 10658844 10659484 10660294 10661195 10661358 10661541 10661795 10661855 10662901 10663033 10663338 10663860 10663978 10668054 10668768 10670538 10672807 10673088 10676471 10678478 10678997 10679512 10680748 10680769 10680975 10681656 10682235 10682902 10682993 10683391 10683689 10689672 10689809 10689981 10691626 10692137 10692558 10692625 10693168 10695312 10700614 10700960 10701008 10701011 10701014 10701018 10701023 10701027 10701031 10701032 10701035 10701045 10701055 10701064 10701074 10701146 10701196 10701228 10701237 10701254 10701301 10701306 10701326 10701367 10701370 10701384 10701415 10701453 10701526 10701558 10701656 10701670 10701946 10702003 10702667 10702798 10703032 10703657 10703766 10703813 10704196 10704988 10705530 10705919 10706621 10712543 10712568 10712575 10713335 10714316 10714330 10714536 10714980 10715132 10715945 10717336 10720918 10720971 10721331 10721746 10723424 10724568 10731167 10731868 10732012 10732065 10733877 10735438 10745948 10745982 10746399 10747660 10748077 10749091 10749110 10758979 10761398 10761433 10763320 10764590 10766486 10775946 10777923 10779712 10781422 10781449 10781508 10781901 10783624 10783776 10785993 10786461 10786713 10786788 10787867 10788370 10788371 10788962 10789694 10790181 10790230 10790362 10794790 10806647 10806933 10807302 10807841 10810487 10810558 10811858 10811864 10816502 10816686 10818702 10820204 10821247 10821751
Occupant Classification System Failure
In April 2014, Nissan North America launched Safety Recall 14V-138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY 2013 Nissan NV 200/Taxi vehicles.According to Nissan, the OCS may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.In March 2015, the Office of Defects Investigation (ODI) opened this Recall Query after the agency received approximately 124 complaints alleging problems with the OCS after the recall repairs and/or other OCS related repairs were made by Nissan/Infiniti dealers.The majority of the complaints alleged the passenger air bag status light stays on (i.e., indicating passenger air bag is turned off) for adult front passengers of sufficient weight.Many of the complaints stated the dealers have made multiple repairs but the problem still persists.In its June 2015 response to ODI's information request under the Recall Query, Nissan provided approximately 1,121 complaints and field reports on the recalled vehicles.These reports alleged OCS issues similar to the NHTSA reports described above.At this time, NHTSA has received a total of approximately 208 complaints (note: total of 1,271 reports shown in the table above eliminates 58 duplicative reports received by ODI and manufacturer).This Recall Query has been upgraded to an Engineering Analysis (EA15-004) to conduct a comparative assessment and further evaluate the effectiveness of the recall remedy which will include a thorough review of the countermeasures taken by Nissan and its suppliers.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers:10583283 10585264 10585349 10585379 10592434 10593399 10593501 10594329 10594614 10594755 10595161 10595645 10595946 10596128 10596459 10596952 10597037 10597452 10597518 10597719 10598537 10598869 10604755 10604834 10605188 10605251 10606565 10606828 10607038 10609649 10610519 10610991 10614467 10614609 10614745 10616905 10617008 10617507 10617903 10618099 10618202 10619059 10619563 10620719 10621840 10622214 10625808 10625981 10625998 10626006 10626023 10626335 10626458 10626732 10628355 10629382 10629460 10629606 10630441 10630502 10630990 10632251 10632588 10632934 10632997 10633714 10633810 10637994 10638591 10639040 10639147 10639324 10639473 10643046 10643843 10644203 10644333 10644341 10644690 10644891 10644985 10648834 10648997 10649414 10649772 10649874 10651360 10651564 10651924 10651982 10652024 10658665 10658844 10659484 10660294 10661195 10661358 10661541 10661795 10661855 10662901 10663033 10663338 10663860 10663978 10668054 10668768 10670538 10672807 10673088 10676471 10678478 10678997 10679512 10680748 10680769 10680975 10681656 10682235 10682902 10682993 10683391 10683689 10689672 10689809 10689981 10691626 10692137 10692558 10692625 10693168 10695312 10700614 10700960 10701008 10701011 10701014 10701018 10701023 10701027 10701031 10701032 10701035 10701045 10701055 10701064 10701074 10701146 10701196 10701228 10701237 10701254 10701301 10701306 10701326 10701367 10701370 10701384 10701415 10701453 10701526 10701558 10701656 10701670 10701946 10702003 10702667 10702798 10703032 10703657 10703766 10703813 10704196 10704988 10705530 10705919 10706621 10712543 10712568 10712575 10713335 10714316 10714330 10714536 10714980 10715132 10715945 10717336 10720918 10720971 10721331 10721746 10723424 10724568 10731167 10731868 10732012 10732065
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
[XXX] - I was on the way to work on a clear and sunny morning. After stopping at a traffic light, vehicles started moving forward through the intersection. Traffic was building and the lady in front of me stopped very quickly. When I pressed the the brake pedal to stop behind her nothing happened. The brakes did not brake! The pedal went all the way to the floor. It didn't even try to slow down. I just rolled right into the back of her. The front end of my 2014 Nissan LEAF sustained significant damage and the rear bumper of her SUV sustained minor damage. Both of us had minor neck/back pain after. I am still recovering from spine surgery and I'm concerned about any long term issues that may be caused from this accident. We were in a very busy area of Atlanta and it is amazing that no one was seriously hurt. After calling 911 and being on hold for close to 30 minutes State Farm advised it was okay to swap info without an official police report. I don't want this accident to count against my accident free/good driver discount with my insurance. There were no warning lights on my dash or audible brake sounds. I have had similar problems in the past with the brakes not engaging. It has been to the dealership at least 4 times for brake related issues in the 10 years that I have had this car. The dealership and 1 independent garage have inspected my brake system, including fluid, pads and rotors. Everything is in good condition. In the past there was a correlation between the 12V battery power and the brakes not working. It has not been possible to recreate the problem on demand. I've reported this very serious safety issue to Nissan Consumer Affairs. They deny responsibility, but will not provide it in writing. A basic google search shows that I am not the only LEAF owner that has this problem. It is parked in my driveway and is considered unsafe to drive unless it is repaired per the dealership. I am glad that no one else in my family was injured because of this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
- NHTSA ID
- 11600609
- Incident
- Jun 18, 2024
The contact owns a 2014 Nissan Leaf. The contact stated that while his wife was reversing from the garage, the brake pedal was depressed; however, the vehicle failed to stop immediately. Additionally, several unknown warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000. The contact noted that the failure mileage was approximately 50,100 and speed was approximately 5 mph.
- NHTSA ID
- 11516767
- Incident
- Mar 29, 2023
- Mileage
- 50,100 mi
Complete braking system failure. After putting the car into reverse, only the emergency brake and parking system were functional. Once taken out of park, the vehicle was effectively free-rolling and nearly hit a structure. While in-gear, the brake sensation was that of having ABS actively working, and the brake needed to be smashed to the floor to get any functional braking. The fearful part was the car was still applying powertrain effort, without any accelerator input. Yellow Brake Warning Light, Red BRAKE light, VDC Warning Light, Red/Yellow Master Warning Light were all illuminated. This had not been brought up with the dealer, but a terrifying failure mode of electronic braking systems.
- NHTSA ID
- 11485305
- Incident
- Sep 19, 2022
The power steering has intermittently been de-activating. There is a warning light that comes on (yellow triangle with an exclamation mark). When this happens it causes the steering wheel to feel like it’s pulls in a direction. After we suddenly lose power steering with no warning we’re left to drive a car with no power steering until it suddenly re-engages. There has been no rhyme or reason to when this happens. The issue has been diagnosed at a factory dealership. The car has not sustained any accident (ever) in the +/- 4 years we’ve owned it
- NHTSA ID
- 11456836
- Incident
- Aug 16, 2021
1) start the vehicle 2) exit the vehicle 3) Unplug the vehicle 4) re-start the vehicle 5) put in drive Seat belt chime does not ring. I found that I can also 1) Start the vehicle 2) Put in drive 3) Put in park 4) exit the vehicle 5) enter the vehicle w/o seatbelt buckled 6) put in drive. No seatbelt chime.
- NHTSA ID
- 11450160
- Incident
- Feb 3, 2022
Brake Failure - ABS noise, there is zero brake action. Pedal goes all the way to the floor and nothing happens. Car makes an ABS noise but there is zero brake action. I reported this to Nissan dealer twice at first, they couldn't find a problem now their saying it maybe the ABS Control Unit. They want to replace the ABS Control Unit at $2,200 but does not guarantee that's the problems. The Nissan dealer states that the car is not safe to drive. even if I pay them $2,200 to replace the ABS control unit.
- NHTSA ID
- 11442276
- Incident
- Nov 30, 2021
My car suddenly accelerated out of my control and my car was totaled in a supermarket parking lot. Amazingly no serious injuries though two other cars were damaged by this event. No warnings and no time to act. I demanded that Nissan do an inspection. The email I got from them this morning said they found nothing wrong with the vehicle BUT that the accelerator was at 100% at the time of the accident. I was parked and getting out of my car when this occurred but Nissan did not think it suspicious that my car accelerated to 100% without any reason for me to accelerate and my foot not on the power pedal. Their letter to me claimed no responsibility for the malfunction. In fact. They are claiming no malfunction at all. I have requested in writing to get all the data they collected and although they had previously agreed to provide it to me. They are now backpedaling on that now that I’ve posed legitimate questions. This happened TWICE in a 15 month period and the last accident destroyed my car. Everyone was eager to blame me for the first accident that did thousands of dollars damage, which I know for a fact I was parked in my own driveway and not even driving. It was scary and stressful and still is. The only thing I can feel good about is that the car, my beautiful LEAF, is off the road forever and will not be dangerous any longer to me or anyone else.
- NHTSA ID
- 11418938
- Incident
- Apr 7, 2021
I WAS DRIVING MY 2014 NISSAN LEAF SL AT A LOW SPEED (5-10 MPH) WHEN THE BRAKES HAD A SUDDEN AND UNANTICIPATED TOTAL BRAKE FAILURE. WHILE PULLING UP TO A STOPLIGHT TO MAKE A RIGHT TURN, I WAS UNABLE TO STOP THE CAR FOR APPROXIMATELY 10 FEET BEYOND WHERE I HAD INTENDED. FORTUNATELY, THERE WERE NO OTHER VEHICLES OR PEDESTRIANS IN MY PATH. THIS EVENT HAPPENED IN DOWNTOWN SALT LAKE CITY. FROM THE POINT OF FAILURE, I WAS ABLE TO PREDICTABLY STOP THE CAR WITH SOME EXERTION. BUT CLEARLY, A FUNDAMENTAL MAJOR COMPONENT OF THE VEHICLE FAILED. IT WAS NOT PART OF THE BRAKES THEMSELVES, OR THE ROTORS, OR WEAR. I DROVE THE VEHICLE DIRECTLY TO KEN GARFF NISSAN, WHICH WAS APPROXIMATELY 5 BLOCKS AWAY. THEY DIAGNOSED THE PROBLEM AND REPORTED THAT IT WAS A FAILURE OF A MAJOR ELECTRICAL COMPONENT THAT PROVIDES BRAKING TO THE BRAKE SYSTEM. I CONTACTED NISSAN ABOUT THE ISSUE, AND REPORTED TO THEM THAT AFTER SEARCHING THE INTERNET I HAD SEEN OTHER REPORTS FROM INDIVIDUALS ABOUT SIMILAR PROBLEMS WITH THEIR NISSAN LEAF BETWEEN THE MODEL YEARS 2013-2015. THERE WERE REPORTS OF THIS PROBLEM AFFECTING MORE THAN 40 VEHICLES. NISSAN USA EXPLAINED THAT THEY DIDN'T HAVE ANY RECALLS FOR THAT ISSUE, AND THAT I WOULD SIMPLY HAVE TO PAY FOR THE REPAIR. HOWEVER, I FELT THAT THIS EXPERIENCE, BECAUSE IT WAS SO DANGEROUS, AND SO SUDDEN, AND WASN'T A RESULT OF POOR MAINTENANCE OR AN ERROR OF ANY SORT, IT SHOULD BE ESCALATED AND EVALUATED FOR RECALL. NISSAN USA SHOWED NO INTEREST OR INTENTION OF MAKING FURTHER INQUIRY INTO THE PROBLEM, SO I FELT I SHOULD PUSH FOR A RECALL. MY CASE NUMBER WITH NISSAN USA WAS ORIGINALLY ASSIGNED AS #436-319-65, AND A NEW CASE NUMBER WAS ASSIGNED AS #436-368-82. THE INDIVIDUALS ASSISTING IN THE CASES WERE NAMED PAMELA AND NANCY, RESPECTIVELY.
- NHTSA ID
- 11413072
- Incident
- Apr 2, 2021
- Mileage
- 60,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STRUCTURE:BODY
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
STRUCTURE:BODY
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
AIR BAGS
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
ELECTRICAL SYSTEM
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ELECTRICAL SYSTEM
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ELECTRICAL SYSTEM
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.