Braking locked looses power then accelerates smell like gas is leaking
- NHTSA ID
- 11674581
- Incident
- Jul 2, 2025
Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2004 Nissan Murano submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 35 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 35, in the owner's own words
Braking locked looses power then accelerates smell like gas is leaking
THE VEHICLE STOPS ACCELERATING FOR NO REASON ALL THE CARS DASH LIGHTS LIGHT UP THE SPEEDOMETER AND OTHER GAUGES GO DOWN TO ZERO AND THE VEHICLE WILL GO FORWARD AT IDLE SPEED WHILE IN DRIVE THE POWER STEERING GETS EXTREMELY STIFF AND THIS HAPPENS ON THE FREEWAY! I HAD MY GREAT NIECES IN THE CAR WE WERE GOING 73 WHEN THE VEHICLE DECIDED TO BASICALLY ACT LIKE IT STALLED BUT WAS STILL RUNNING WE ALMOST GOT HIT BY A SEMI WE WERE SITTING DUCKS ON A FREEWAY DURING RUSH HOUR. MY HAZARDS WOULDN'T EVEN WORK. I HAD TO SHIFT THE CAR OFF TURN IT BACK OK AND WHEN I DID IT ACCELERATED REALLY FAST ON ITS OWN AND I COULDN'T STEER IT WAS CONSTRUCTION AREA WE CAME INCHES FROM HITTING A CONCRETE BARRIER. I FINALLY GOT IT OVER TO THE SIDE OF THE ROAD SHAKING AND SCARED OUT OF MY MIND MY GREAT NIECES WERE CRYING 😢 AS THE SEMIS ARE FLYING BY US AND ONE HAD TO SLAM ON HIS BREAKS TO TRY NOT TO RUN INTO US NEARLY KILLING US PLEASE FIGURE THIS OUT AND FIX THIS ISSUE. I'M SCARED TO DRIVE IT. *TR
THE CAR WILL STUTTER AT RANDOM EVEN IF FILLED WITH A FULL TANK. SMELL OF BURNING AND CHECK ENGINE LIGHT COMES ON. CAR STARTS TO VIOLENTLY SHAKE. THIS IS HORRIBLE AS I DRIVE WITH MY TODDLER. I HAVE BEEN NOW READING THIS IS COMMON AND I'M LUCKY I HAVE NOT HAD AN ACCENT BY MY CAR STALLING
STALLS: THIS VEHICLE WAS RECALLED FOR STALLS AND THE PROBLEM NEVER WENT AWAY,(NOT SURE IF THE REPAIRS WAS REALLY DONE). THE STALLS ARE BECOMING WORSE!!!! PROBLEM: WHEN THE VEHICLE IS DRIVEN FOR MORE THAN 15 MINUTES AND IT COMES TO A COMPLETE STOP, (AT TRAFFIC LIGHT, IN CITY OR ANYWHERE) THE VEHICLE SPORADICLY STALL WHEN THE ACCELERATOR IS PRESSED. IF THE ROAD HAS A SLIGHT INCLINE THE STALL IS MORE EMINENT, SO THAT THE VEHICLE WON'T MOVE EVEN WHEN THE ACCELERATOR IS PRESSED TO THE FLOOR. THE ONLY TWO THINGS THAT REMEDY THE SITUATION IS: A) PLACE THE VEHICLE IN REVERSE [VERY DANGEROUS->CITY DRIVING], B) TURN THE ENGINE OFF THEN RESTART THE VEHICLE [ALSO VERY DANGEROUS]. THIS PROBLEM HAS BEEN ONGOING SINCE 2007 BUT IT IS GETTING WORSE.
I WAS DRIVING AT ABOUT 30 MPH ON A CITY STREET AND ALL THE DASH LIGHTS CAME ON INCLUDING THE BRAKE LIGHT, CAR WOULD NOT ACCELERATE AND STEERING WHEEL LOCKED LIKE IT HAD NO POWER STEERING. PULLED OVER, PARKED, TURNED OFF CAR, WAITED A MINUTE. TURNED CAR BACK ON AND ALL DASH LIGHTS WERE OFF AGAIN. DROVE FOR A MILE TO SEE IF IT WOULD HAPPEN AGAIN AND IT DID NOT. WHAT THE HELL, @NISSAN? I HAD MY CHILDREN IN THE CAR. THAT'S NOT SAFE FOR A CAR TO JUST TURN OFF LIKE THAT.
VEHICLE OCCASIONALLY STALLS ON TAKE OFF. PROBLEM NEVER WENT AWAY AFTER FIRST RECALL.
ON BUSY FAST CALIFORNIA FREEWAY WHEN TRAFFIC SLOWED, SO DID I, THEN I WENT TO SPEED UP TO KEEP UP WITH TRAFFIC AND MY CAR WOULD NOT MOVE. I WAS PRESSING ACCELERATOR AND MY CAR LITERALLY WAS NOT MOVING! MY CHECK SERVICE ENGINE LIGHT CAME ON (NO WARNING, JUST NOW) I WAS SO SCARED! I PUT MY HAZARDS ON, AND I HAD TO DRIVE A FEW MILES GOING 25 MPH, AND MAKING MY WAY ACROSS LANES TO GET OFF THE FREEWAY TO SAFETY. ONCE OFF FREEWAY I PULLED OVER AND TURNED CAR OFF. WHEN ASSISTANCE ARRIVED MY NISSAN MURANO STARTED FINE AND APPEARED OK. I DROVE TO HOTEL AND AS I WAS IN THE MIDDLE OF A BUSY INTERSECTION MAKING A LEFT TURN, I PRESSED THE ACCELERATOR AND MY CAR DID NOT MOVE! IT THEN STALLED AND BY NOW THE LIGHT TURNED RED AND I WAS SITTING IN THE MIDDLE OF THE INTERSECTION! I STARTED MY CAR AND IT ZOOMED PRETTY QUICK. PROBLEM IS, I CANNOT DRIVE A CAR I CANNOT TRUST. THIS IS A DEATH TRAP WAITING TO HAPPEN. I NOTICED SO MANY OTHERS HAVE EXPERIENCED THIS, SO I WONDER WHY THIS VEHICLE WAS NEVER RECALLED FOR THIS?? I HAVE MAINTAINED MY MURANO VERY GOOD, I HAVE ALWAYS BACKED AND BELIEVED IN NISSAN- NOW I WONDER. ON XMA EVE IT DID THIS, AS I WENT TO PROCEED ON A GREEN LIGHT. IT WAS NIGHT, RAINING, WINDY AND MY CAR FINALLY DIED. I PUT ON HAZARDS, BUT I WAS IN DANGEROUS LOCATION- IN MIDDLE OF ROAD. I GOT OUT OF MY CAR AND WAITED FOR HELP. *TR
FUEL TANK PROTECTOR 2004 MURANO: THERE WAS A RECALL ON MY VEHICLE AND A PLASTIC FUEL TANK PROTECTOR WAS ADDED. THIS REPAIR REDUCES THE GROUND CLEARANCE AND THE HAS BROKEN TWICE ON MY 2004 MURANO. ANY ROAD DEBRIS IS LIKELY TO HIT THIS LOW POINT ON THE VEHICLE. THE MANUFACTURER SHOULD INSPECT THESE REGULARLY OR COME UP WITH A BETTER FIX. ONE CAN GUESS THAT THERE ARE VEHICLES THAT HAD THE PROTECTOR ADDED AND THAT PROTECTOR HAS SUBSEQUENTLY BEEN BROKEN AND FALLEN OFF. I DID CALL 1-800-NISSAN1 TO REQUEST REIMBURSEMENT FOR THE FAILED PROTECTOR AND THE COMPANY KINDLY AGREED TO MAKE THE REIMBURSEMENT. FURTHER, SANTA BARBARA NISSAN AGREED TO INSTALL THE PROTECTOR FREE OF CHARGE. *TR
I PURCHASED MY SUV NEW IN 2004 I HAVE FOLLOWED ALL REQUIRED DEALER MAINTENANCE. LAST YEAR THE SUV BEGAN TO SEEK TO STALL OR IGNORE THE ACCELERATOR. IF I PRESSED THE GAS TO THE FLOOR THE SUV WOULD NOT MOVE, THEN SUDDENLY IT WOULD TAKE OFF. IT SEEMS TO HAVE THIS ISSUE RANDOMLY AND EVEN SEEMS TO STALL AS I MAKE LEFT TURNS ACROSS TRAFFIC LANES. TODAY WAS SCARY, I NEED MY VEHICLE TO GET TO WORK, BUT I'M AFRAID TO DRIVE IT. THERE ARE HUNDREDS OF CONSUMER ISSUES ON LINE ALL WITH THE SAME ISSUE. NISSAN EXTENDED WARRANTIES FOR THIS ISSUE BUT NEVER NOTIFIED MOST OF US. LIKE TOYOTA WILL THERE HAVE TO BE FATALITIES IN ORDER FOR YOUR AGENCY TO FORCE A RECALL AND HOLD THEM ACCOUNTABLE? CLEARLY NISSAN KNEW THE CVT TRANSMISSIONS WERE FAULTY, ARE FAULTY. I DON,T EXPECT A RESPONSE BUT SOMETHING NEEDS TO BE DONE. PROTECT US. *TR
RATTLING NOISE OCCURRED COUPLE MONTHS AGO THEN HEARD WINDING NOISE DURING SLOW SPEEDS. YESTERDAY, THERE WAS LOUD CLANKING NOISE AT 25MPH AND THE CAR STOPPED. *TR
THE FIRST TIME THAT THIS ISSUE HAPPENED I WAS DRIVING DOWN A MOUNTAIN WITH LOTS OF CURVES WHEN THE CAR LOST POWER. I WOULD PRESS ON THE GAS PEDAL BUT THE CAR WOULD NOT RESPOND AS I STARTED TO HEAD INTO A CURVE ALL THE LIGHTS IN MY CENTER CONSOLE CAME ON AND THE CAR SHUT ITSELF OFF. I QUICKLY PROCEEDED TO PUT THE CAR IN NEUTRAL WITH ONE HAND AND WITH THE OTHER ON THE STEERING WHEEL DRIVING THE VEHICLE AS I WAS GOING AROUND A SHARP CURVE. I WAS ABLE TO START IT UP AGAIN BUT THIS WAS IN MY OPINION VERY DANGEROUS. I TOOK IT TO THE NISSAN DEALERSHIP AND THEY COULD NOT FIGURE OUT WHAT THE ISSUE. SOME MONTHS LATER I WAS DRIVING AROUND TOWN AND MY MURANO WOULD NOT MOVE EVEN THOUGH I WAS PRESSING THE GAS PEDAL ALL THE WAY TO THE FLOOR I PULLED OVER TO INSPECT THE ENGINE COMPARTMENT TO SEE IF I COULD FINED THE PROBLEM. FINALLY AFTER ABOUT 45 MIN. IT REGAINED THE ABILITY TO MOVE AGAIN. I HAVE TAKEN IT TO DIFFERENT MECHANICS BUT THEY HAVE NOT BEEN ABLE TO GET A CODE FOR THIS PROBLEM AND ALL I KEEP HEARING FROM THEM IS TO CONTINUE TO DRIVE IT UNTIL IT GETS WORSE. AS I HAVE STATED BEFORE I FIND THIS ISSUE TO BE VERY DANGEROUS AND THAT IS WHY I SEND NISSAN AN EMAIL TO LET THEM KNOW ABOUT MY DISSATISFACTION WITH THEIR PRODUCT AND TO LET THEM KNOW THAT I WILL NEVER AGAIN PURCHASE ANOTHER NISSAN PRODUCT. *TR
AT 90,000MI NEEDED MOTOR MOUNTS, CONTROL ARMS, AND FRONT END IS STILL NOTHING TO WRITE HOME ABOUT. IT WON'T TAKE GAS AND IT BUCKS. *TR
DUE TO A RECALL A PLASTIC SHIELD WAS INSTALLED A FEW YEARS AGO BY DEALER TO PROTECT THE FUEL TANK FROM ROAD DEBRIS. SOMETHING MUST HAVE HIT THE SHIELD CAUSING FOUR OF THE 6 PLASTIC FASTENERS TO BREAK OFF OR FAIL DUE TO AGE. THE SHIELD WAS DANGLING ON PASSENGER SIDE. I PURCHASED AND INSTALLED REPLACEMENT FASTENERS. MOST PEOPLE WILL NOT KNOW TO INSPECT FOR THIS LEAVING THE TANK EXPOSED. I THINK NISSAN'S SOLUTION IS INADEQUATE. THE SHIELD SHOULD BE MORE ROBUST. PERHAPS METAL WITH METAL FASTENERS? I ALSO THINK THIS SHOULD BE A RECALL OF THE RECALL. *TR
HAVE HAD A PROBLEM OF THE ACCELERATOR HESITATING FROM A COMPLETE STOP AND THEN SUDDENLY GOING FORWARD. WHEN PRESSING GAS PEDAL NOTHING WOULD HAPPEN WHEN ALMOST PRESSING ALL THE WAY AND THEN IT WOULD TAKE OFF. THIS HAPPENED FOR SEVERAL MILES AND THEN WENT BACK TO NORMAL. THIS HAPPENED AGAIN ON WED. DEC. 21, 2011. THE GAS PEDAL AGAIN WAS NOT RESPONDING WHEN PRESSED AND I COULD SENSE THAT THE RESPONSE OF THE GAS PEDAL TO THE SPEED OF VEHICLE WAS NOT WORKING PROPERLY. I TOOK TO NISSAN DEALER THE FIRST TIME AND THEY COULD NOT DETECT ANY PROBLEM AND GAVE ME NO REASON WHY THIS MIGHT BE HAPPENING. I FEEL THIS IS DANGEROUS TO THE OCCUPANTS OF THIS AUTO AND OTHERS ON THE ROAD SHOULD THE SPEED OF VEHICLE SUDDENLY CHANGE AND LOSS OF CONTROL OCCUR. *TR
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE FUEL CAP SINCE THE FILLER WAS RUSTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 138,000 AND THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
IN 2006 WE RECEIVED A RECALL LETTER ABOUT NISSAN HAVING PROBLEMS WITH THE FUEL TANK. WE HAD THE PROTECTION GUARD INSTALLED BY NISSAN AS PER NHTSA RECALL. IN APRIL 2011 WE WERE DRIVING ON HIGHWAY AND HIT SOMETHING SMALL IN THE ROAD THAT PUNCTURED THE FUEL TANK. THE ITEM WAS SO SMALL NO ONE IN THE CAR SAW IT. THE PROTECTIVE SHIELDING, WHICH WAS A THIN PIECE OF PLASTIC, SHATTERED AND FAILED TO PROTECT THE TANK.
SERVICE ENGINE LIGHT ILLUMINATES WITH RESULTING FAILURE AS EVAPORATIVE EMISSIONS LEAK. DEALING SURFACE AROUND FUEL FILLER NECK SLIGHTLY CORRODED LEADING TO EVAPORATIVE LEAK AND POSSIBLE TANK SEALING ISSUES. *LN
I HAVE A 2004 NISSAN MURANO AND THE GAS CAP DOOR GETS STUCK ALL THE TIME... THIS IS A SAFETY ISSUE. IF MY WIFE WERE LOW ON GAS AND IT WAS NIGHT TIME THIS COULD BE A PERSONAL SAFETY ISSUE. *TR
MY 2004 NISSAN MURANO AWD SE FRONT DRIVER SEAT BROKE . I TOOK IT OUT AND PAID TO HAVE A GUY WELD IT . OTHERS HAVE TOLD ME THAT IT IS A COMMON MURANO PROBLEM . SOME SUGGESTED THAT IT IS ALREADY A NISSAN RECALL ISSUE BUT I CAN'T GET ANY INFO TO PROVE IT . IT STILL FLOPS AROUND . ALSO THE FRONT WHEEL BEARING WENT AT 75K MILES BUT THAT'S ANOTHER PROBLEM . THE DOORS LOCK AUTOMATICALLY IF YOU SLAM THE DOOR SOMETIMES . IMAGINE JUMPING OUT OF THE CAR TO PUT MAIL IN THE BOX AND WHEN YOU COME BACK IT'S LOCKED ? DEALER SAID HE FIXED IT ... HE DIDN'T . THE TAIL GATE BACK DOOR LATCH STICKS . ALSO THE METAL RIM OF THE GASOLINE FILLER NECK GOT RUSTY AND PITTED . CONSEQUENTLY THE GAS CAP DIDN'T SEAL PROPERLY AND THE CHECK ENGINE LIGHT CAME ON . THE DEALER WANTED 800 DOLLARS TO CHANGE THE FILLER NECK . I SANDED IT AND FIXED IT FOR NOTHING . *TR
2004 NISSAN MURANO GASOLINE FILLING TUBE AND VALVE DEFECTIVE. FAILED STATE INSPECTION EMISSIONS TEST. INDICATED DEFECTIVE VALVE. RESULTS IN $416 FILLING TUBE AND VALVE REPLACEMENT. FUEL LEAKS OUT OF VALVE WHEN FILLING. VALVE IS ALL RUSTED. *TR
DID A THROTTLE BODY CLEANING ON A NISSAN MURANO AND THE CHECK ENGINE LIGHT CAME ON. THE DEALER SAID IT WAS A MONEY MAKER AND MANY SHOP THAT CLEAN THE THROTTLE BODY HAVE TO COME TO THEM FOR THE RE-LEARNING OF THE IDLE AIR CONTROL VALVE. THIS IS CRAZY ,I HAVE DONE THIS ON MY PORSCHE AND MY FORDS AND CHEVY AND HAVE NEVER HAD THIS HAPPEN. NISSAN SHOULD HAVE A WARNING STICKER ON THE THROTTLE BODY TO SEE MANUAL -THE MANUAL SHOULD STATE DO NOT CLEAN OR YOU WILL NEED TO GO TO DEALER TO RE-LEARN THE IDLE AIR CONTROL SYSTEM. *TR
NISSAN MURANO 2004 FUEL DOOR WOULD NOT OPEN. THE PROBLEM STARTED AS INTERMITTENT AND NOW CANNOT OPEN THE DOOR TO REFUEL THE CAR. TROUBLESHOOTED IT TO A FAULTY RELAY. *TR
FAILURE OF DRIVERS SIDE DOOR LOCK ACTUATOR AND GAS CAP DOOR LOCK ACTUATOR ON A 2004 NISSAN MURANO. THE FAILURE OF MY GAS CAP DOOR ACTUATOR MADE IT IMPOSSIBLE TO REFUEL THE VEHICLE WHICH COULD HAVE LEFT ME STRANDED. THE FAILURE OF MY DRIVER DOOR LOCK ACTUATOR CAUSED ME TO BELIEVE MY DOOR WAS LOCKED WHEN IN FACT IT WAS UNLOCKED...THIS FAILURE EXPOSED ME TO A PERSONAL SAFETY BREACH. *TR
I RAN OFF THE LEFT SIDE OF A MOUNTAIN ROAD HITTING A LARGE TREE WITH THE DRIVER'S DOOR, THEN CONTINUED DOWN THE HILL ANOTHER ~20 FEET SLAMMING INTO A BOULDER. WHEN I HIT THE TREE, THE DRIVER'S DOOR WINDOW BROKE AS WELL AS THE DRIVER'S SIDE REAR DOOR. THE DOOR WAS JAMMED SHUT. THE NISSAN WAS EQUIPPED WITH FRONT SIDE IMPACT AIRBAGS AND BOTH FRONT AND REAR HEAD PROTECTION AIRBAGS. NONE WERE DEPLOYED. WHEN I HIT THE BOULDER, THE FRONT PASSENGER AIRBAG DEPLOYED, BUT THE DRIVER'S FRONT AIRBAG FAILED TO DEPLOY. THE PRE-TENSIONER ON THE DRIVER'S SEATBELT DID NOT LATCH RESULTING IN ME HITTING MY UPPER CHEST AND LOWER JAW ON THE STEERING WHEEL SINCE THE AIRBAG DID NOT DEPLOY. THE FUEL CUT-OFF DEVICE ALSO FAILED TO ACTIVATE AND SHUT OFF THE ENGINE. AFTER ALMOST A MINUTE, I TURNED OFF THE ENGINE WITH THE KEY. I HAD BEEN KNOCKED UNCONSCIOUS FOR SEVERAL SECONDS. THE 2004 NISSAN MURANO SUSTAINED OVER $25,000 IN DAMAGE WHICH RESULTED IN IT BEING TOTALED BY MY INSURANCE COMPANY. THE AIRBAG LIGHT WOULD ILLUMINATE BRIEFLY WHEN STARTING THE CAR PRIOR TO THE ACCIDENT. SO THERE WAS NO INDICATION OF AN AIRBAG MALFUNCTION. THERE WAS SUBSTANTIAL DAMAGE TO THE DRIVER'S SIDE OF THE VEHICLE AS WELL AS THE FRONT AND UNDERCARRIAGE. MY INJURIES WERE LIMITED TO BRUISES TO MY CHEST AND LOWER JAW. THE ACCIDENT ALSO GREATLY AGGRAVATED A PRIOR INJURY TO MY UPPER BACK. WHEN I WENT TO GO REMOVE MY PERSONAL BELONGINGS FROM THE VEHICLE, I FOUND THAT THE JACK, MOUNTED IN THE REAR FLOOR HAD COME COMPLETELY OUT. *TR
I PUT THE BACK TAILGATE UP IN MY 2004 NISSAN MURANO TO PUT MY GRANDDAUGHTERS' BELONGINGS IN TO TAKE THEM HOME. I WALKED TO THE BACK SEAT AREA TO PUT SOMETHING IN THE BACK SEAT, WHEN I HEARD A HUGE WHOOSHING SOUND AND SUDDENLY THE ENTIRE DOOR SLAMMED DOWN. LUCKILY I WASN'T NEAR IT OR I COULD HAVE BEEN KILLED. THE DOOR IS VERY HEAVY AND IT SLAMMED DOWN WITH QUITE A FORCE. THERE WAS A STRONG SMELL OF A VAPORIZED NATURE IN THE CAR. NOW THE DOOR IS VERY DIFFICULT TO OPEN AND REQUIRES BOTH HANDS TO DO SO. EVIDENTLY ONE OF THE HYDRAULIC STRUTS WENT OUT. THIS POSES A SIGNIFICANT DANGER TO ANYONE NEARBY. I HAVE CALLED THE DEALER AND AM TAKING IT IN TODAY. THEY WERE VERY NON-COMMITTAL ABOUT IT BEING SOMETHING THEY WOULD REPAIR WITHOUT COST. THEY DID SAY IT WAS A VERY RARE OCCURRENCE. I AM VERY CONCERNED ABOUT THIS INCIDENT AND WANT TO REPORT IT. IF OTHERS ARE NOT AWARE, THERE COULD BE A VERY SERIOUS ACCIDENT. I AM CONCERNED ABOUT MY OWN SAFETY AS WELL. *TR
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