RoadVitals

2004 Nissan Murano Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
133
Latest Nov 19, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
20%
of 678 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2004 Nissan Murano submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 133 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

The 25 most recent of 133, in the owner's own words

Visibility
Filed Nov 19, 2015

THE DRIVERS SIDE SUN VISOR IS DEFECTIVE. EVERY TIME I GO OVER A BUMP IT FALLS DOWN INTO MY FIELD OF VIEW. WHEN I PUT THE VISOR DOWN TO BLOCK THE SUN FROM BEING IN MY EYES IT FALLS TO A STRAIGHT DOWN POSITION AND BLOCKS MY VIEW. THERE IS NO POSITION THAT WORKS ON THIS VISOR NOW. ITS EITHER BEING HELD UP BY ONE HAND AS I DRIVE DOWN THE ROAD OR ITS STRAIGHT DOWN IN MY VIEW. THESE NEED TO BE RECALLED AND REPLACED FOR A NEW MODEL. I JUST PURCHASED A NEW VISOR FOR MY 2004 MURANO AND IT WAS $200 THAT I SHOULD NOT HAVE HAD TO SPEND. THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS AND NOTHING IS BEING DONE. I WILL BE SURE NOT TO PURCHASE ANOTHER NISSAN AS I DONT FEEL THEY CARE TO MUCH FOR THE SAFETY OF THEIR CONSUMERS.

NHTSA ID
10794939
Incident
Nov 10, 2015
Mileage
80,000 mi
Visibility
Filed Aug 4, 2015

THE SUN VISOR DOESN'T STAY UP AND FALLS DOWN, BLOCKING MY VISION (AN OBVIOUS DANGER). THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THE 2004 MURANO YET NISSAN WILL NOT COVER A FIX.

NHTSA ID
10746208
Incident
Apr 1, 2015
Mileage
45,000 mi
Visibility
Filed Dec 10, 2014

WINDSHIELD WIPERS STOPPED WORKING ABRUPTLY DURING HEAVY RAIN. THIS WAS NOT CAUSED BY ICE OR SNOW BUT BECAUSE OF MECHANICAL FAILURE. LACK OF FUNCTIONING WINDSHIELD WIPERS ALMOST CAUSED A HEAD-ON COLLISION WHICH LIKELY WOULD HAVE CAUSED MULTIPLE DEATHS AND/OR SERIOUS INJURIES. *TR

NHTSA ID
10663392
Incident
Dec 10, 2014
Mileage
171,000 mi
Body & structureVisibility
Filed Sep 21, 2014

SUN VISORS SLIP DOWN WITHOUT WARNING BLOCKING VISION. *TR

NHTSA ID
10637854
Incident
Sep 1, 2012
Mileage
70,000 mi
Visibility
Filed Jul 15, 2014

THE DRIVER SIDE VISOR RANDOMLY FALLS DOWN OBSTRUCTING MY VIEW WHICH CAN CAUSE A SERIOUS ACCIDENT. *TR

NHTSA ID
10610726
Incident
Mar 14, 2012
Visibility
Filed May 6, 2014

THE SUN VISOR ON THE DRIVER'S SIDE WILL NOT STAY IN THE UPWARD OR "NOT IN USE" POSITION. WHILE DRIVING IT WILL FALL DOWN BLOCKING MY VISION WHILE DRIVING.. DEALERSHIP SAID THEY ARE AWARE OF THE PROBLEM. I PURCHASED A NEW VISOR AND HAD IT INSTALLED AT A RIDICULOUS COST OF OVER $200. THEY SAID THAT I COULD BUY A NEW ONE OR JUST USE VELCORO TO HOLD IT UP. THE DRIVER'S SIDE VISOR WILL STILL FALL DOWN AT RANDOM TIMES BLOCKING MY VISION AND AT TIMES AT VERY CRUCIAL MOMENTS. I FEEL THIS IS A MAJOR SAFETY HAZARD AND A DEFECT PRODUCT INSTALLED BY NISSAN. IN THE BEGINNING I TRIED TO GET NISSAN TO FIX. THIS IS A SAFETY HAZARD. I AM HOPING TO GET A REFUND IF IT IS RECALLED. *TR

NHTSA ID
10586841
Incident
Apr 16, 2013
Visibility
Filed Mar 13, 2014

THE DRIVER SIDE SUN VISOR RANDOMLY DROPS DOWN WHILE DRIVING. NISSAN WANTS 400.00 TO REPLACE THE SUN VISOR. THIS IS A DEFECT IN THE VEHICLE. I HAVE GONE ONLINE THERE ARE 100'S OF COMPLAINTS ABOUT THE 2004 NISSAN MURANO'S SUNVISOR. I WANT TO ISSUE A FORMAL COMPLIANT ABOUT THIS VERY SERIOUS PROBLEM! THIS HAPPENS DAILY. *TR

NHTSA ID
10569172
Incident
Dec 1, 2013
Mileage
141,000 mi
Body & structureVisibility
Filed Mar 12, 2014

THERE HAS NOT BEEN A WRECK YET, BUT IF MY 16 YEAR OLD DAUGHTER CONTINUES TO DRIVE THIS CAR THERE WILL BE A WRECK. WE BOUGHT OUR 16 YEAR OLD DAUGHTER A 2004 NISSAN MURANO. THE DRIVER SIDE SUN VISOR RANDOMLY DROPS DOWN WHILE SHE IS DRIVING. NISSAN WANTS 400.00 TO REPLACE THE SUN VISOR. THIS IS A DEFECT IN THE VEHICLE. I HAVE GONE ONLINE THERE ARE 100'S OF COMPLAINTS ABOUT THE 2004 NISSAN MURANO'S SUNVISOR. I WANT TO ISSUE A FORMAL COMPLIANT ABOUT THIS VERY SERIOUS PROBLEM!!! *TR

NHTSA ID
10568799
Incident
Mar 12, 2014
Mileage
104,000 mi
EngineVisibility
Filed Jan 10, 2014

THE HEATER CORE IS CAUSING A PROBLEM WITH THE WINDSHIELD. NO ONE SELLS THE REPLACMENT PART BUT THE DEALER. *TR

NHTSA ID
10559301
Incident
Jan 1, 2014
Mileage
31,650 mi
Visibility
Filed Nov 6, 2013

THE DRIVER'S VISOR WILL NOT STAY UP AND FALLS WHEN DRIVING. IT IS NOT USABLE BECAUSE IT WILL ONLY STAY IN A STRAIGHT DOWN POSITION WHICH BLOCKS YOUR VIEW AS YOU DRIVE. CURRENTLY THIS IS VISOR IS BEING HELD UP WITH VELCRO TO PREVENT IT FROM FALLING DOWN AND BLOCKING VISION WHILE DRIVING. IF YOU USE THE VISOR, YOU NEED TO HOLD IT BACK TOWARDS THE WINDSHIELD WITH YOUR LEFT HAND, LEAVING ONLY ONE HAND ON THE STEERING WHEEL. *TR

NHTSA ID
10551215
Incident
Aug 2, 2010
Mileage
102,000 mi
Visibility
Filed Dec 7, 2012

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISOR FELL FROM ITS HOUSING, MOMENTARILY DISTRACTING THE CONTACT FROM THE ROAD. THE DEALER WAS ADVISED OF THE FAILURE AND STATED THAT THEY WERE NOT FAMILIAR WITH THE TYPE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 120,000.

NHTSA ID
10487692
Incident
Jun 26, 2012
Mileage
120,000 mi
Visibility
Filed Sep 22, 2012

THE DRIVERS SIDE SUN VISOR FAILED TO KEEP ITS 'UP POSITION' OR IN A SELECTED POSITION TO SHADE THE DRIVER FROM THE SUN. THIS IS A SAFETY HAZARD THAT LEFT UNCORRECTED COULD RESULT IN AN ACCIDENT. NISSAN HAS NOT ISSUED A VOLUNTARY RECALL ON THE VISOR EVEN THOUGH MANY PEOPLE HAVE COMPLAINED ABOUT THE PROBLEM. *TR

NHTSA ID
10476762
Incident
Sep 1, 2009
Mileage
75,000 mi
Visibility
Filed Aug 3, 2012

THE SUN VISORS CONSTANTLY WILL NOT STAY UP. THIS HAPPENED FIRST ON THE PASSENGERS SIDE AND NOW ON THE DRIVES SIDE. THIS IS A SAFETY ISSUE! THESE SUN VISORS FALLING DOWN CAN BLOCK YOUR VISION WHILE YOU ARE DRIVING. THIS IS GOING TO COST ALMOST $600.00 TO FIX AT THE DEALERSHIP! THIS IS RIDICULOUS AND SHOULD BE A RECALL ON NISSAN'S PART, NOT CHARGE SOME OUTRAGEOUS PRICE TO FIX. I AM COMPLETELY APPALLED AT THIS. *TR

NHTSA ID
10469103
Incident
Sep 1, 2011
Mileage
100,000 mi
Visibility
Filed May 28, 2012

DRIVERS SIDE SUN VISOR HAS LOST ABILITY TO STAY IN UPRIGHT POSITION. WILL DROP DOWN UNEXPECTEDLY CAUSING A SAFETY ISSUE AND CANNOT BE LEFT IN ANY POSITION BUT FULLY DOWN. *TR

NHTSA ID
10459842
Incident
Feb 1, 2012
Mileage
80,000 mi
Visibility
Filed Apr 12, 2012

THE PASSENGER SIDE VISOR SWINGS DOWN, DOES NOT STAY IN PACE AND OBSTRUCTS THE DRIVERS VIEW OF THE ROAD. *TR

NHTSA ID
10454949
Incident
Apr 12, 2012
Visibility
Filed Mar 1, 2012

DRIVER & PASSENGER SIDE VISOR KEEPS FALLING DOWN WHEN DRIVING. CAN NOT SEE WHEN IT FALLS DOWN, BLOCKS VISION. A SAFETY ISSUE AND EXPENSIVE PART THAT I CAN NOT AFFORD. *TR

NHTSA ID
10449906
Incident
Mar 3, 2009
Visibility
Filed Feb 18, 2012

DRIVER AND PASSENGER SIDE VISORS WILL NOT STAY UP OR STAY ATTACHED TO ROOF. *TR

NHTSA ID
10448445
Incident
Dec 1, 2010
Mileage
90,260 mi
Visibility
Filed Feb 4, 2012

SUN VISOR DROPS WHILE DRIVING COVERING VISION OF TRAFFIC SIGNALS. *KB

NHTSA ID
10446651
Incident
Jan 10, 2012
Visibility
Filed Dec 30, 2011

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISOR HOLDER HAD A DEFECTED SPRING AND WOULD CONTINUOUSLY FALL AND BLOCK THE CONTACT'S VIEW OF THE ROADWAY WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE FAILURE MILEAGE WAS 158,000 AND THE CURRENT MILEAGE WAS 159,005. UPDATED 01/24/12*LJ UPDATED 01/25/12

NHTSA ID
10441746
Incident
Oct 1, 2011
Mileage
158,000 mi
Visibility
Filed Dec 29, 2011

THE SUN VISOR LOCATED ABOVE THE DRIVER SIDE DOES NOT STAY UP PROPERLY. IT FLAPS DOWN AND BLOCKS THE VIEW OF THE ROAD AND TRAFFIC FROM THE DRIVER. THIS ISSUE IS PREVALENT IN MANY MURANOS - SEE POSTING BOARDS - AND SHOULD BE A RECALLED. *KB

NHTSA ID
10441631
Incident
Dec 1, 2008
Mileage
60,000 mi
Visibility
Filed Dec 6, 2011

DRIVER-SIDE SUN VISOR WILL NOT STAY IN PLACE. IT IS LOOSE AND WILL DROP DOWN WHILE DRIVING, BLOCKING VISIBILITY. *TR

NHTSA ID
10438754
Incident
Dec 1, 2009
Visibility
Filed Nov 12, 2011

THE PASSENGER SUN VISOR KEEPS FLOPPING DOWN AND OBSTRUCTING VIEW. THERE IS A MECHANISM FAILURE IN THE SPRING THAT HOLDS IT UP. HAVE SEEN A NUMBER OF COMPLAINTS ON BLOGS ABOUT THIS AND EVEN IF YOU ORDER A NEW VISOR, MECHANISM STILL FAILS. IT IS A SAFETY ISSUE AND ONE THAT DOES NOT SEEM TO HAVE A RESOLUTION.... IT IS ALSO ON THE ONUS OF THE DRIVER TO DEAL WITH A DEFECT. *TR

NHTSA ID
10435361
Incident
Nov 2, 2009
Visibility
Filed Nov 9, 2011

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE SUN VISORS WOULD NOT REMAIN IN AN UPRIGHT POSITION AND WAS OBSTRUCTING HER VIEW. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 105,051. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10435098
Incident
Nov 1, 2007
Mileage
32,000 mi
Visibility
Filed Oct 30, 2011

THE DRIVER SIDE SUNVISOR SUDDENLY FELL DOWN STRIKING MY WIFE IN THE FORE HEAD AND CAUSING HER TO RUN OFF THE ROADWAY. SHE WAS SAFELY ABLE TO RE-ENTER THE ROADWAY WITHOUT OVER CORRECTING AND HAVING AN ACCIDENT. THIS HAS HAPPENED SEVERAL TIMES, FINALLY TO THE POINT THAT I HAVE REMOVED THE SUNVISOR. I HAVE TWIN SEVEN YEAR OLDS WITH AUTISM THAT RIDE IN THIS VEHICLE SEVERAL TIMES A WEEK. I HAVE READ OF SEVERAL OTHER OWNERS OF MURANO'S WITH THE SAME ISSUE. AS A POLICE OFFICER AND PARAMEDIC THIS IS A SAFETY ISSUE THAT THE MANUFACTURER NEEDS TO ADDRESS, BEFORE SOMEONE IS SERIOUSLY INJURED. *TR

NHTSA ID
10433563
Incident
Mar 1, 2011
Mileage
65,000 mi
Visibility
Filed Oct 24, 2011

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE VISOR FELL FROM ITS HOUSING, OBSCURING THE DRIVER'S VISION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT HE NEEDED A NEW VISOR. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10432564
Incident
Apr 24, 2011
Mileage
85,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .