RoadVitals

2013 Nissan Murano Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Oct 7, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
18%
of 72 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2013 Nissan Murano submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

Visibility
Filed Oct 7, 2019

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT HEARD A REALLY LOUD SOUND AND NOTICED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO O'BRIEN NISSAN OF BLOOMINGTON (2029 IRELAND GROVE RD, BLOOMINGTON, IL 61704), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA ID
11266842
Incident
Oct 4, 2019
Mileage
120,000 mi
Visibility
Filed Jun 18, 2019

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT NOTICED THAT THE SUN VISOR WAS HANGING DOWN AND WOULD NOT CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID
11220854
Incident
Jun 18, 2018
Mileage
100,000 mi
Visibility
Filed Aug 27, 2018

DRIVING DOWN THE HIGHWAY WINDOWS CLOSED AC ON 65 MPH MODERATE TRAFFIC SUNROOF EXPLODED.

NHTSA ID
11122859
Incident
Aug 27, 2018
Mileage
101,000 mi
Visibility
Filed Dec 14, 2017

THE DRIVER AND PASSENGER WINDOW VISORS ARE DEFECTIVE. THEY WILL NOT STAY UP AND THUS CREATE A SAFETY HAZARD WITH VISIBILITY. RIGHT NOW I HAVE THEM HELD UP WITH VELCRO BUT NOW THEY ARE RENDERED USELESS FOR BLOCKING THE SUN WHICH CREATES ANOTHER SAFETY HAZARD. I HAVE SPOKEN WITH A NISSAN DEALERSHIP ABOUT HAVING THEM REPLACED AND WAS QUOTED A PRICE OVER $500, AND ACCORDING TO THE EMPLOYEE THEY ARE THE EXACT SAME VISORS. WHY WOULD I WANT TO PAY TO REPLACE A FAULTY PRODUCT WITH THE EXACT SAME FAULTY PRODUCT? ACCORDING TO THE INTERNET AND THE DEALERSHIP THIS IS A COMMON PROBLEM WITH THESE VISORS YET NISSAN HAS NOT STEPPED IN TO MAKE IT RIGHT. THANK YOU FOR ANY HELP YOU CAN PROVIDE.

NHTSA ID
11054676
Incident
Dec 14, 2017
Visibility
Filed Aug 1, 2017

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR DID NOT STAY UP, WHICH CAUSED VISIBILITY ISSUES FOR THE DRIVER. THE DEALER WAS CONTACTED AT 937-434-4723 AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR A CHECK-UP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. UPDATED 10/24/17*LJ *JS

NHTSA ID
11011937
Incident
Jun 30, 2017
Mileage
54,000 mi
Visibility
Filed Jul 9, 2017

DRIVER SIDE VISOR DROP BELOW I LEVEL AS YOUR DRIVING. MAKING IT A DISTRACTION HOLD THE VISOR IN PLACE.

NHTSA ID
11003857
Incident
Jul 5, 2013
Visibility
Filed Jun 18, 2017

1ST ...DRIVER SIDE SUNVISOR WITH COSMETIC MIRROR, FALLS DOWN WHILE DRIVING; OBSCURING THE OPERATORS FORWARD VISION. 2ND DRIVER SIDE SUNVISOR WITH COSMETIC MIRROR WILL NOT REMAIN UP IN THE PROPERLY SEATED POSITION.

NHTSA ID
10995765
Incident
May 16, 2017
Mileage
44,000 mi
Visibility
Filed Nov 1, 2016

THE BLUETOOTH RADIO SYSTEM MALFUNCTIONED DURING THE FIRST YEAR AND DEALER SERVICES WERE NOT KNOWLEDGABLE ABOUT THE DEFECT UNTIL 3 YEARS OUT. DIGITAL SYMBOLS FOR AIR/HEAT SOMETIMES NOT VISABLE AND RADIO NOT FUNCTIONING. DRIVER'S SIDE SUN VISOR FELL FROM THE ROOF AND I WAS ABLE TO REINSERT. BUT, DIFFICULT TO LOWER/RAISE. DEALER WANTS HUNDREDS TO REPLACE (NO REPAIR POSSIBLE). WIPERS SCRAPE/RUB THE GLASS TOO CLOSELY AS THOUGH TOO LARGE/TIGHT. MAKES TERRIBLE SCRAPING SOUND AND CLICKING NOISE WHEN IN USE, ALTHOUGH NEW. ALL ISSUES OCCUR WHETHER VEHICLE IS IN MOTION OR NOT.

NHTSA ID
10920490
Incident
Jun 30, 2014
Visibility
Filed Sep 13, 2016

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISOR ON THE DRIVER'S SIDE FRACTURED WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUN VISOR CLIP WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000....UPDATED 11/01/16 *BF *TR

NHTSA ID
10906183
Incident
Sep 6, 2016
Mileage
64,000 mi
Visibility
Filed Aug 12, 2015

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING AT 55 MPH, THE SUN ROOF EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. THE VIN AVAILABLE.

NHTSA ID
10748157
Incident
Aug 11, 2015
Mileage
41,000 mi
Exterior lightingVisibility
Filed May 29, 2015

I AGREE WITH THE COMPLAINT ABOUT THE BACKUP CAMERA VISIBILITY PROBLEM WITH EXCESSIVE GLARE AND DISTORTION. MY 2006 MURANO WAS SOMEWHAT BLURRY SO I WAS LOOKING FORWARD TO MY 2013 MURANO HAVING A MUCH IMPROVED CAMERA SIMILAR TO MY FRIEND'S 2013 HONDA ACCORD, BUT TO MY DISMAY MY CAMERA VISIBILITY IS EVEN WORSE THAN BEFORE, ESPECIALLY IN THE RAIN WHEN IT IS NEEDED THE MOST FOR SAFETY.

NHTSA ID
10722127
Incident
May 29, 2015
Exterior lightingVisibility
Filed May 21, 2015

I TOO WOULD LIKE TO STATE HOW BAD THE BACKUP CAMERA IS. THE VISIBILITY ON IT IS VERY POOR ON DARK RAINY DAYS AND IN BRIGHT SUNLIGHT. THEREFORE, NOT GOOD VIEW MUCH OF THE TIME!!! I HAD THE OCCASION TO BE IN A HYUNDAI RENTAL CAR AND THEIR CAMERA IS AWESOME!!! IT WAS A PANORAMIC VIEW THAT WAS CLEAR ALL THE TIME. IT ALMOST LOOKED LIKE IT WAS AN HD VIEW. NISSAN YOU NEED TO STUDY HYUNDAI'S CAMERA AND MAKE YOURS OVER!!! THIS IS MY SECOND MURANO, 2010 & 2013, AND BOTH CAMERAS WERE BAD. OTHER THAN THIS, I LOVE MY VEHICLE AND THE ONE BEFORE!!!

NHTSA ID
10717623
Incident
May 21, 2015
Visibility
Filed Dec 23, 2014

MOONROOF SHATTERED WHILE DRIVING ON HIGHWAY, HEARD LOUD NOISE AND BROKEN GLASS FELL INTO FRONT CONSOLE AND SEATS. NO OTHER VEHICLES IN CLOSE VICINITY. *TR

NHTSA ID
10667832
Incident
Dec 12, 2014
Mileage
11,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .