Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 144 NHTSA owner-reported complaints for the 2014 Nissan Murano. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 144 · page 1 of 6
Odometer Fraud. The contact purchased a 2014 Nissan Murano. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the mileage was 7,071; however, after the purchase, it was discovered via the national motor vehicle title information system that the mileage was 70,172.
I am reporting a dealer's refusal to perform a safety recall repair (Campaign R1710) on my 2014 Nissan Murano. The local dealership in Montgomery, AL has repeatedly failed to schedule this repair, which involves a high-pressure power steering hose fire risk. Due to a chronic medical neck condition, I have requested email communication, but the dealer has not complied. I am requesting NHTSA's intervention to ensure this federal safety mandate is fulfilled.
The contact owns a 2014 Nissan Murano. The contact stated that multiple issues were experienced with the vehicle while driving, including the following: the transmission has odd noises, is not changing gears properly, and emits a burning smell; the vehicle randomly overheats; the brake fluid bubbles when the vehicle is turned on; the AC compressor has failed three times; and the serpentine belt and power steering fluid randomly fail. The vehicle was taken to the dealer, where a pressure test was performed indicating issues with the Continuously Variable Transmission, engine, and brakes. Only the AC compressor was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,600.
The contact owns a 2014 Nissan Murano. The contact stated that while driving at an undisclosed speed, the AC compressor became inoperable. The contact stated that the power steering fluid was making an abnormal sound like the fluid was boiling. The message "Maintenance Other" was displayed, and the front air bags warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed, and determined that the AC compressor needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was determined that the AC compressor and the serpentine belt needed to be replaced. The vehicle was repaired; however, there was no repair performed on the steering system. The contact researched and was made aware of an undisclosed recall; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 179,613.
My Power steering and Serpentine belt needs replaced as well with the pulley.
On multiple occasions now the transmission has failed to switch gears causing the RPM's to stay elevated while no additional power has been created. This happens mostly on the highway at 55 to 60 mph but has also happened on side/back roads especially when changing elevation (up or down hill). The repair shop said it is throwing transmission repair codes and that this type of transmission is not worth fixing. They would simply need to order a new one from Nissan at between $7,500.00 to $8,500.00 dollars. Great money making scheme for Nissan. There are multiple complaints of this problem for the 2014 Murano and there are recalls on Nissan transmissions from other years. This seems to be a significant problem with the 2014 Murano as well and should be considered a recall situation for which Nissan is responsible.
Service air bag light on dash is blinking non stop, in addition the "Passenger Airbag" light below the radio controls is always showing "off" regardless of having a passenger in the seat. After getting the Data read via mechanic the issue is pointing towards bad communication from the airbag control module and the OCS being bad. This should be a recall. As the repairs can cost easily over 2000 per Nissan Dealer and online forums.
I have done a lot of research on these Nissan Muranos and other Nissan models. There are recalls for this exact same issue on models 2015-2019 and I have a 2014. I have viewed many complaints and reviews that state owners also have problem with the CVT transmission. Mine is giving error messages and been acting up while on the interstate. It will jolt into 4 rpm and higher and stay there. This always happens on the interstate and has happened a few times on slower speed limit roads. Seems like the issue is mainly when the car is over 60mph on the interstate. It seems very dangerous and I know Nissan CVT transmission have been recalled. I only have 132,000 miles on my vehicle and many mechanics have told me that it should not be going out like this with this few miles.
Engine failure.
The contact’s spouse owns a 2014 Nissan Murano. The contact stated that while his spouse was driving 30 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was steered to side of the road and restarted. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 146,450.
It seems I am facing the same issue as RS19-004C - DTC B00A0-00 STORED
The contact owns a 2014 Nissan Murano. The contact stated that while driving at an undisclosed speed, the engine overheated. In addition, the contact stated that several days later, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a leaking radiator. The contact was informed that the exhaust assembly and the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 170,000.
The airbag warning indicator lit up on my Nisan Murano dash board. This is safety concern for me and my family. When I took my vehicle to Nissan dealer to have it checked, they said there was a recall on it which expired. I bought this vehicle in 2021. I did not get any recall notice. The cost to address the issue per dealers estimate is more than $4,000.00. Why is Nisan refusing to address this?
The safety issue is with a 2014 Nissan Murano. April 22, 2024, the air bag light is on steady, so the vehicle was taken to a Nissan dealer to determine the repairs that are necessary. The Nissan dealer determined the battery charge was low and recharged the battery. The air bag light went off afterwards for 6 months. Then on 1-27-25, the Nissan Murano was again brought to the Nissan Dealer to determine why the air bag light was on. The technician diagnostic scan for codes found code B00A0 stored, in airbag for occupant detection system error. In plain terms, the seat cushion pressure sensor is defective. The dealer will only do the repair if they replace the entire passenger seat at a cost that is more than $3,700. From my research, At Nissan Parts, that pressure sensor costs $39.02. Part Occupant Sensor - Nissan (98853-3JA0A). The auto insurance will not cover this repair. This is a serious safety issue, where there is a possibility that the air bag could deploy unexpectedly causing serious injury to the passenger, deploy when a child is in the passenger seat, or not deploy at all in an accident. Searching for repair options on the web, I have found many forums and instances that describe the same problem. This should be a manufacturer recall.
The transmission has given out. There are recalls for the same year (2014) on different Nissan vehicles. There are issues that I have never had. One minute it will go then it'll shudder and not move at all even with the pedal pushed down. It goes into limp mode. There are threads and pages created just for this issue and nothing has been done about it. The car gave out on me while in traffic, pulling out into traffic, and nearly avoided causing a crash that could have ended in death or sever injury. Why is this not being addressed??? I've had the transmission flushed by Nissan and also after the incident. The vehicle is available for inspection but will need to be towed. I should not have to fork out thousands of dollars to fix a major Nissan issue. This happened with no warning. Just failure. No warning lamps or symptoms.
The paint on my hood started peeling last spring for no apparent reason, so I brought my car to a local body shop to have it repainted, and the owner there said that he sees this all the time with Nissans that are that color and that were made around that year, but that there were no recalls for it. I let it be and just paid for the hood to be done, thinking that would be the end of it; but, shortly after that, the trunk started peeling all over, and keeps getting worse and worse; and, more recently, the sides of the car are peeling too and just getting worse and worse. I tried contacting Nissan’s headquarters about this, giving them all of this information, and they told me there’s nothing they can do because the warranty expired in 2016 (I didn’t even purchase the vehicle until 2020), and that it doesn’t matter that the body shop owner said that this is a very common problem, so I’m on my own for the cost of repainting the entire car, even though it’s clearly a manufacturing issue. I even tried contacting my local Nissan, and two workers there even also said that this is a problem they’ve seen several times, so that they also believe it’s a manufacturing issue, but that their hands are tied. At this point, I’m not sure what else to do, but it does seem entirely unfair that consumers — apparently LOTS of consumers — are having to foot the bill for something that is seemingly Nissan’s fault. Since it’s a manufacturing issue, I don’t see why there isn’t, nor why there shouldn’t be, a recall over it.
CVT transmission gears slipping. OBD II code states stepper motor malfunction. This has caused the vehicle to go from 75 mph to 45 so quickly it almost caused an accident on the freeway. The most recent incident happened today. The transmission started whining and RPMs went high. This looks to be an issue for more Muranos than necessary and should be considered a recall problem.
The contact owns a 2014 Nissan Murano. The contact stated that while driving at an undisclosed speed, the passenger’s side air bag warning light illuminated the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the passenger’s side occupancy sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: NTB16-052. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 30,000.
2014 Nissan Murano with only 43,000 miles had the ABS acuator fail causing the brakes to go all the way to the floor. Nissan had a recall on this part for 2015-2017 Muranos. Mine is a 2014. Cost to repair is $2400 from the dealer. I called Nissan and they wouldn't budge as far as assisting with the cost even though it is a KNOWN issue. These acuators should last over 100,000 miles so mine lasted only 43% of it's lifetime. There needs to be a class-action lawsuit against Nissan for this part.
Just noticed a loud bang sound from back and got it checked. Finally found out that the rear subframe has all rusted out which is very dangerous.
Cvt issues
I had been hearing a humming noise in the car for some time. I was on the turnpike and the car just simply stopped moving forward. No matter how much gas I gave it, I could not move.
Loud whining , as if tranny will not go into next gear
Problems with Nissan Murano CVT transmission - Transmission slips with loss of power/acceleration while in traffic, then jerks or lurches forward. No codes (DTC) registered for the symptoms. Dangerous for myself and other drivers as this occurs without warning. Fortunate not to end up in an accident. Nissan manuals do not recommend precautions or service for this. Now faced with all repair costs.
Driving within a few miles headed home from work my car began to loose power as if it wanted to die out on me. It struggled tremendously to gain RPM as if it wasn't getting any gas. I had reached a red traffic light and was afraid it would shut off while awaiting on light to turn green. It would not pick up speed and was shaking badly. Eventually my check engine light appeared but I was already arriving home thankfully. Sadly, upon doing my research of troubleshooting possible issues for Nissan Murano online I came across many issues regarding the transmission. Worse of it all, Nissan has been well informed of this ongoing issue. A class action was filed in 2016 but it appears that was a limited time. My issue has just begun regarding my transmission, so how does this help anyone who is just now dealing with this type of issue? Anyone else with recent similar issue your feedback is greatly appreciated.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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